Tricentis Tosca Reviews

We have used the product for web application automation and SAP functional automation, as well as for Microsoft Dynamics 365 process automation.

There is a specific feature in Tricentis Tosca called Vision AI. What it does is basically it'll capture the entire screen, and you can automate anything that can be viewed on our screen. For example, if you are trying to access an application like Teams, so if you want to select any user and call him, you can do that. Anything that is on a screen, you can automate using that Vision AI tool.

The interface is pretty simple, and it's user-friendly, so people with minimal knowledge also can start using the Tosca tool. The widgets and the invoicing are also user-friendly.

It's stable and reliable.

The solution can scale.

Support is helpful. 

Pricing is affordable. 

In Tosca, I see that there are no user guides. So basically, if you want to automate something, you have to really do some research and then start doing it. Having documentation would be helpful, and that is something that needs to be provided, maybe as a jump start to getting going with the product.

There are certain engines that are available that will identify the objects. Yet, there are some engines that are not available, so we need to customize them.

The setup can take a while as the licensing is confusing. 

The response time for support can be slow. 

I've been using the solution for around two or three years. 

The stability is excellent. I would rate it nine out of ten. 

We have a team of 250 people on the solution right now. We have five active licenses on five servers. We have mostly testers on the product. 

It is a scalable solution and a powerful tool. I'd rate scalability eight out of ten. 

We likely will increase usage in the future. 

There is a lack of a knowledge base, and the time it takes for them to respond is a bit slow. While there is a delay in response, their help is quite good. 

Neutral

I've also used Micro Focus and Selenium.

I'd rate the initial setup around six out of ten in terms of ease of deployment. The initial setup was difficult. However, we took support help from the Tosca team, and then we tried to resolve the issues. 

The only issue really is the licensing issue. You need to activate the license and for activating the license, and there is no specific straightforward way to do it. You need to connect to the Tricentis support team, and then you need to get an activation link, followed by their code and all that. It's a challenge.

For deployment, if you have the activation link, it'll be done immediately, instantly, maybe in hours. Otherwise, if you do not have the activation link, then it might take days since you need to connect with support.

Most clients I come across prefer open-source solutions and may move towards Selenium to keep the tool cost down. However, if we are using commercial tools like this one, it will take two to three years to realize an ROI.

The pricing is good. I'd rate it eight out of ten in terms of affordability. 

We are partners. 

I'm working with the latest version of the solution. 

I would recommend the solution since the tool is user-friendly and easy to use. It comes with a lot of features, and it's a very powerful tool. I would definitely recommend it compared to other tools.

I'd rate it nine out of ten overall.

We primarily use the solution for automation testing. 

The item that is different from all the other tools is that it's module based. This is the thing that I like about Tosca. It means there is no hassle in coding. 

Every tool has a disadvantage. There are some technologies that are not scanned, for example. 

The product needs more technology coverage when scanning modules as not all the modules can be scanned and we have to check for workarounds. We have to overcome the fact that not every technology can be scanned using the module scanner.

It can be quite expensive. 

The product does not have an open-source option. 

I've used the solution for more than five years. 

The stability is okay. I'd rate it seven out of ten in terms of reliability. Sometimes I do face issues around stability, however, most of the time, it is fine. 

The scalability is pretty good. I would rate it seven out of ten in terms of how easy it would be to expand. 

We have more than eight people using this solution in our organization. It could be a bit more. We do have a client on it as well, and we are working with them.

Technical support is extremely good. They are helpful and responsive, and we've been more than satisfied with the level of support they provide. They are the best.

Positive

I did use another solution and used a combination of Tosca and UFT. That was five years ago, and the Tosca technology was a bit different. We were not able to scan the system attributes, for example, using Tosca back then. I introduced another automation tool to open it and run the script and then get back to the original script. It was like a work-around and, at the time, it was successful.

The process for implementation is pretty normal and pretty straightforward. I would rate it eight out of ten overall in terms of ease of deployment. I'm just upgrading it, and it is not hard.

How long it takes to deploy depends on the project scale. For the big project, I it would take us two days. The time it takes depends on the VDIs, the number of VDIs, and how they will be scheduled for deployment.

We had a consultant help deploy the solution for us. 

The cost is high for this solution. It is one of the highest in the market. That said, most big companies go for licensed automation applications in general due to security. It's not an open-source product. Big companies do prefer the licensed tool over free options.

Our company is partnered with Tricentis.

We're using the latest version of the solution. 

I'd recommend the solution to others. It's user-friendly, easy to learn, and doesn't require any coding. New users, however, must take some lessons before starting with it. Most of the time, they might have colleagues to transfer knowledge and that makes things simpler. Still, it's really easy.

I would rate the solution eight out of ten.

We were not able to automate the mainframe or maybe the backend test cases to other tools. That is why we switched to Tosca. Tosca can give us the UI plus the backend mainframe and API testing within one tool. That is why we need Tosca.

The mainframe testing and UI automation are the most valuable aspects of the solution.

Technical support is good.

The solution offers good tutorials. 

It's pretty easy to use.

The integration with mobile testing could be useful. Currently, they use this Perfecto Mobile as the mobile automation tool. If they could switch to others -such as BrowserStack or other tools - that would be helpful. I have used web UI, the desktop UI, and the API, as well as the mainframe. I haven't seen much from a mobile automation perspective as I haven't used it. I'm not aware if there is mobile automation. However, they really should have this if they don't already.

Scaling can be tedious.

From a scalability standpoint, if you are needing the data from Excel and Excel has lots of records, it may be difficult. I want to try for more records, basically between 5,000 and 10,000 rows reading from Excel. That is a bit of a tedious process. Right now, it doesn't seem very scalable if you want to read the data directly from Excel or any other file.

In Excel, you have to create the tables, rows, columns every time. Then, you have to read from Excel. You have to create a similar table structure in Tosca. It's a tedious process.

We have eight to ten automation engineers using the solution right now.

We do plan to increase usage in the future.

Technical support is good. We get all the information through the call centers and they give us tutorials as well. It's not a problem there. We are satisfied with the level of support we get.

The setup was not done by me. It was done by a separate team. I wouldn't be able to discuss the setup. I installed it on my system, my PCs, and the client. That part was pretty straightforward.

I cannot recall the exact licensing terms of the price of the product.

I did do a proper comparative analysis of other solutions with regards to pricing. 

I did some certifications on Tosca. I tried to do some POCs as well. I'm using the latest version of the solution, which may be 3.2 or 3.5. 

I would advise new users to not go with writing the test cases manually. Try to start automating directly in Tosca, as that would help to save time. If you write manual test cases as well and then we try to automate to Tosca, it takes a lot of time. It's better to jump in right away with the automation-first mindset approach and start writing in Tosca so that you could use it in every execution cycle.

On top of that, if you have a different cycle for business users to do the testing or they are testing at the user acceptance testing, you can give them the test use for Tosca as well. It's pretty easy to use, straightforward and it would save time.

I would rate the solution at a seven out of ten.

As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding. This ease of implementation and time-saving feature distinguishes it from other products. 

The tool provides a smooth transition from Selenium and other tools, allowing users to develop frameworks for different functional workflows. The ease of downloading and activating the tool, emphasizing productivity and time-saving features, makes it a valuable choice. We can handle multiple execution and test cases. 

The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges.

I have been using the product for four years. 

Tricentis Tosca is stable. 

My company has five users for the product. 

We used Selenium before Tricentis Tosca. We chose the product because of its time-saving and ease-of-use features. It also helps us to be more productive. 

The tool's deployment is easy and can be completed in one day. 

The tool's pricing is lower than that of other automation tools. 

It is recommended to start with training sessions to understand how to use the tool effectively. Pricing might vary based on your organization's specific needs and requirements, so exploring the pricing options is advised. I rate the product a nine out of ten. 

We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.

The low code is the best feature, and clients like it.

We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.

Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.

We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.

It is a stable solution.

We have no issues with scalability. We have a solution architect and a few team members who will develop it.

The initial setup was not complex, and there were no hurdles.

I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.

Below are the features that are the most valuable in regards to this product:

• With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests.
• Exploratory testing gives an option to record a video, has interactive steps to capture a manual test case flow, and it can be converted to a PDF document with links for the video.
• Using exploratory testing, we can send an email to record manual test cases to the business analysts (BAs) who never need a product to be installed in their machine. The recorded files can be stored on a common server (that needs to be set up separately) or they can send those files to the intended automation team via emails.
• Not much in the way of programming skills is required to use this product.

Our organization is satisfied with this product on the technical side of it, but our organization was looking for the reporting part of this product since they undergo an auditing process for each year. The reports should be improved for the Tricentis Tosca product.

They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports.

My previous company uses an application which will create a purchase order for their products, so my company wants to track all the purchase orders and the accounts that have been used for testing. We have set up data and automated tests in Tricentis Tosca. Using the Execution Folder (in Tosca) we are able to execute automated tests which gives detailed information for each run/execution. However, we were expecting a report for each execution like what scenario executed, what data was used (dummy customer accounts) and the resulting purchase order numbers.

Tricentis Tosca is able to export the execution results in Excel/PDF format but our company was expecting customized reports, so I mentioned this as room for improvement.

I have worked on this product for six months.

There are no issues with the stability part of the product.

There are no issues with the scalability of the product.

I would rate the technical support a 9/10, their turnover time is very good.

We have used HPE UFT (formerly known as QTP) and Selenium, but some of the critical applications that we needed required different automation tools so we switched to Tricentis Tosca.

The product's setup is pretty much straightforward, no issues in regards to that.

I am not much involved in the pricing and licensing.

We explored tools such as HPE QTP/UFT, Selenium, Ranorex and TestComplete but these tools require some specific programming skills to start. Tricentis Tosca doesn’t require any programming skills and it’s a codeless automation.

For a manual tester who wants to become an automation specialist with no programming skills, this is the right tool for the future.

I use the solution for functional and automation testing. 

The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans. 

The tool incorporates AI in maintaining and capturing libraries, making script maintenance easier for automated testing cases.

Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces. 

The tool offers local support in Mexico with the same language and time zone. I haven't contacted support yet. 

The main difference between Panaya Test Dynamix and Tricentis Tosca lies is the automation testing approach. Tricentis Tosca incorporates scanning and libraries in a model tailored to specific business areas. These capabilities make script and library maintenance more efficient and reduce the time required for upkeep, in contrast to Panaya Test Dynamix's approach.

Tricentis Tosca's deployment is easy and can be completed in two to three days. Three to five people are needed to complete it. It usually takes two people to integrate the system. The exact number depends on what kind of testing is being done. For example, regression testing might need three to five people, especially for handling purchase orders in sales cycles.

I rate the overall product a nine out of ten. 

The tool's most valuable feature is Tosca Commander. 

The tool lags in client-based applications. We have also encountered issues with the features in integrations. 

I have been working with the product for five years. 

The tool is 99 percent stable if you follow its key specifications and best practices. 

From the automation perspective, Tricentis Tosca's scalability is good. 

We have a portal to contact the support team. 

Positive

The tool's deployment and maintenance are easy. We get access to the knowledge-based documents in the portal. Deployment can be completed in five to ten minutes. 

The tool is worth its cost. 

Tricentis Tosca should improve its pricing. It is expensive. 

I rate Tricentis Tosca an eight out of ten.