Tungsten RPA Reviews

Name: Tungsten RPA
Brand: Tungsten Automation
Rating: 4 (25 reviews)

3.7 out of 5

25 reviews
83% willing to recommend

902 followers

What is Tungsten RPA?

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

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Tungsten RPA is the #10 ranked solution in best RPA tools. PeerSpot users give Tungsten RPA an average rating of 7.4 out of 10. Tungsten RPA is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): Tungsten RPA vs Informatica Intelligent Data Management Cloud (IDMC). Tungsten RPA is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 813,418 peers since 2012

Featured reviews

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

My use case for the product is in the finance domain. You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it. The product should improve desktop automation, which is hard to configure. It needs to have…

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Mahmoud Alyabroudi

Solutions Architect at DEWA

Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

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Babu Palani

Senior Solutions Architect at LexisNexis Risk Solutions

I've used Pega Robotic Process Automation, AI, and Power Automate. In comparison with Power Automate, it isn't easy to code. The UI part is not so user-friendly. A non-developer can run Power Automate. You need some knowledge to use Kofax. For example, if you want to make an entry into an application by grabbing the text from somewhere else. That will be pretty much easier in Power Automate than Kofax. There is some office automation available in Power Automate. Also, using Power Automate is much easier if you have an Office 365 license. You don't have to purchase a new license. Kofax doesn't come with any of the existing options that we are using. We have to specifically spend on Kofax separately. There is an OCR content feasibility in Power Automate, but Kofax does not have one. There is an OCR engine available within Kofax. Earlier, I was using it for train processing.

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Tungsten RPA mindshare

As of October 2024, the mindshare of Tungsten RPA in the Robotic Process Automation (RPA) category stands at 2.3%, up from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Key learnings from peers

Last updated Aug 7, 2024

Valuable Features

"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The solution is scalable."

Room for Improvement

"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"The technical support must be improved."

Pricing

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"The solution’s license is not expensive."
"Kofax RPA's licensing costs are yearly and expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Government

Energy/Utilities Company

Retailer

Real Estate/Law Firm

Logistics Company

Comms Service Provider

Healthcare Company

Construction Company

University

Photography Company

Educational Organization

Hospitality Company

Non Profit

Legal Firm

Media Company

Wholesaler/Distributor

Performing Arts

Transportation Company

Marketing Services Firm

Outsourcing Company

Recreational Facilities/Services Company

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Learn more about Tungsten RPA

Tungsten RPA was previously known as Kofax RPA, Kofax Kapow, Kapow.

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Tungsten RPA customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita