IBM Robotic Process Automation (RPA) vs Tungsten RPA comparison

IBM and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. IBM is ranked #8 with an average rating of 7.8, while Tungsten Automation is ranked #11 with an average rating of 7.7. IBM holds a 2.0% mindshare in RPA, compared to Tungsten Automation’s 2.2% mindshare. Additionally, 87% of IBM users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

IBM Robotic Process Automat...

Read 23 IBM Robotic Process Automation (RPA) reviews

2,620 Views
1,930 Comparison Views

87% willing to recommend

Tungsten RPA

Read 26 Tungsten RPA reviews

2,369 Views
1,761 Comparison Views

83% willing to recommend

IBM Robotic Process Automat...

Tungsten RPA

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. Tungsten RPA Report (Updated: October 2024).

Buyer's Guide

IBM Robotic Process Automation (RPA) vs. Tungsten RPA

October 2024

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Categories and Ranking

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten RPA

Ranking in Robotic Process Automation (RPA)

11th

Average Rating

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of Tungsten RPA is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Karinne Carnevalli De Almeida

Consultant at Universidade Federal Fluminense

User-friendly interface and good stability

I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution’s performance is good."

"Integrating the tool with SAP, EBS, or other ERPs is easy."

"I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business."

"The feature I found most valuable is the TCO."

"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."

"It's integrated with all the other products within the Salesforce ecosystem."

"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."

"It is a good tool for automation."

More IBM Robotic Process Automation (RPA) pros

"It is stable and scalable."

"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."

"The product provides end-to-end solutions for different business problems."

"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."

"The solution is scalable."

"Provides valuable tools working in integration with RPA tools."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

"The OCR was quite stable and flexible."

More Tungsten RPA pros

Cons

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

"We would like more focus on understanding AI and how it can be used to manage exception handling."

"We are looking to see how it can connect with various interfaces seamlessly, through APIs."

"The scalability of the solution can be challenging."

"This RPA should be under the umbrella of BPM. This is what the future should be."

"Stability could be better."

More IBM Robotic Process Automation (RPA) cons

"The process discovery could be a bit better."

"The scalability has room for improvement."

"RPA technology is constantly changing, and sometimes Kofax lags behind."

"I'd like to see a recording function and a more simple interface."

"The product has some constraints and performance issues."

"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

More Tungsten RPA cons

Pricing and Cost Advice

"The license is paid annually."

"IBM RPA is cheaper than other tools."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The pricing is reasonable for this solution."

"The pricing is reasonable."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"The product has a yearly licensing fee."

More IBM Robotic Process Automation (RPA) pricing and cost advice

"Kofax RPA's licensing costs are yearly and expensive."

"The solution’s license is not expensive."

"Kofax's prices are pretty reasonable."

"The cost depends on the number of licenses and the number of RPAs."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

More Tungsten RPA pricing and cost advice

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

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What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

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What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, similar to the Microsoft developer platform.

See all answers

What needs improvement with Kofax RPA?

We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We d...

See all answers

Comparisons

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 33% of the time

UiPath vs IBM Robotic Process Automation (RPA)

Compared 29% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 25% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 12% of the time

More IBM Robotic Process Automation (RPA) Competitors

UiPath vs Tungsten RPA

Compared 39% of the time

Blue Prism vs Tungsten RPA

Compared 11% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 11% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 6% of the time

Automation Anywhere vs Tungsten RPA

Compared 5% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

IBM Robotic Process Automation (RPA)

November 2024

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Buyer's Guide

Tungsten RPA

October 2024

Download Tungsten RPA product report

Also Known As

IBM RPA

Kofax RPA, Kofax Kapow, Kapow

Learn More

IBM

Tungsten Automation

Overview

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Sample Customers

The Hanover Insurance Group

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

IBM Robotic Process Automation (RPA) vs. Tungsten RPA

October 2024

Free Report: IBM Robotic Process Automation (RPA) vs. Tungsten RPA

Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Tungsten RPA and other solutions. Updated: October 2024.

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