Tungsten RPA and IBM Robotic Process Automation compete in the automation sector, with each offering distinct advantages. IBM RPA appears to have a slight upper hand due to its strong performance, feature integration, and extensive deployment options.
Features: Tungsten RPA offers flexibility and ease of use, enabling non-technical users to automate tasks efficiently. It includes seamless deployment and integration with modules such as Kofax TotalAgility for comprehensive process management. IBM RPA provides advanced integration with Watson, a synthetic API, and comprehensive workflow orchestration, making it suited for complex environments with hybrid cloud deployment.
Room for Improvement: Tungsten RPA could improve in exception handling and AI integration. Users suggest enhancements in machine learning capabilities and technical support levels. IBM needs better documentation, error handling, and broader AI integration. Users also recommend improved access to tools and role-based user permissions.
Ease of Deployment and Customer Service: Tungsten RPA offers on-premises deployment with satisfactory technical support, although faster response times are desired. IBM offers various deployment options, including hybrid cloud, supported by highly responsive customer service due to significant R&D investments.
Pricing and ROI: Tungsten RPA provides cost-effective solutions with a modular pricing strategy, although initial costs may be higher. IBM offers competitive pricing based on Virtual Processor Cores, providing flexibility and scalability, which many users find economically viable. Both solutions claim significant ROI through resource optimization and reduced manual labor.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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