Veeam Backup for Microsoft 365 Reviews

Name: Veeam Backup for Microsoft 365
Brand: Veeam Software
Rating: 4.0 (69 reviews)

Vendor: Veeam Software

4.0 out of 5

69 reviews
89% willing to recommend

353 followers

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What is Veeam Backup for Microsoft 365?

Veeam® Backup for Microsoft 365  aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:

Get the Veeam Backup for Microsoft 365 Buyer's Guide and find out what your peers are saying about Veeam Backup for Microsoft 365, Veeam Data Platform, Commvault Cloud and more!

Veeam Backup for Microsoft 365 is the #2 ranked solution in top SaaS Backup solutions and #6 ranked solution in top Cloud Backup solutions. PeerSpot users give Veeam Backup for Microsoft 365 an average rating of 8.0 out of 10. Based on the analysis of the 69 most recent Veeam Backup for Microsoft 365 reviews, the overall sentiment is positive, with a sentiment score of 7.1. Veeam Backup for Microsoft 365 is most commonly compared to Veeam Data Platform: Veeam Backup for Microsoft 365 vs Veeam Data Platform. Veeam Backup for Microsoft 365 is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Veeam Backup for Microsoft 365

December 2024

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Helped 825,609 peers since 2012

Featured reviews

MehmetAksoy

System Administrator at Gates Corporation

We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

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Vijaybhaskar P

Asst Manager - Electrical at CtrlS Datacenters Ltd

I appreciate the feature of having a single tool for backup, replication, and secondary backup. With the same tool, the same job can be extended and configured to meet compliance requirements as per customer needs. There is no need to create multiple jobs, and it is user-friendly compared to other tools. Instant recovery is another valuable feature, as it allows for quick data recovery within five to ten minutes.

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Stefan Schneider

Lead Engineer Storage at Abraxas Informatik AG

The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face.

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Veeam Backup for Microsoft 365 mindshare

Product category:

As of January 2025, the mindshare of Veeam Backup for Microsoft 365 in the Cloud Backup category stands at 5.9%, down from 7.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

PeerAnalyst reports

Type	Title	Date
Category	Cloud Backup	Jan 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 5, 2025	Download
Comparison	Veeam Backup for Microsoft 365 vs Veeam Data Platform	Jan 5, 2025	Download
Comparison	Veeam Backup for Microsoft 365 vs Commvault Cloud	Jan 5, 2025	Download
Comparison	Veeam Backup for Microsoft 365 vs Zerto	Jan 5, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	15.7%	94%	422 interviews Add to research
Commvault Cloud	4.3	10.2%	95%	108 interviews Add to research

Valuable Features

Veeam Backup for Microsoft 365 is valued for its item-level restoration, ease of use, integration, backup and replication capabilities, stability, performance, scalability, and cost-effectiveness. It offers flexible backup options, intuitive interface, and efficient recovery. It provides strong data protection through built-in integrations and options for both cloud and local storage. The granular recovery, robust management console, and seamless integration with storage vendors are appreciated. Its intuitive interface and backup automation enhance user experience.

"It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
"Veeam Backup does backup and restore very well."
"I find Veeam's customer service and support to be excellent, rating them ten out of ten."

Room for Improvement

Veeam Backup for Microsoft 365 needs speed and performance improvements, enhanced backup granularity for SharePoint and Mailboxes, better user interface, and additional storage options like cloud object storage. Support for more email systems and extensive technical documentation is needed. Pricing could be more competitive, and backup integration for Teams, SharePoint, and disaster recovery features should be added. Deduplication support and enhanced security measures like immutable backups would benefit users.

"We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup."
"We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year."

ROI

Veeam Backup for Microsoft 365 offers a considerable return, enhancing operational efficiency and preventing data loss. Users value its capability to restore previously inaccessible files, ensuring data protection and preventing costly production downtimes. Though precise calculations of financial gains are often not detailed, users acknowledge significant advantages in data security and cost savings. Many express satisfaction, citing the tool's ability to reduce downtime and protect critical business information.

Pricing

Enterprise buyers evaluating Veeam Backup for Microsoft 365 describe the pricing as fair and cost-effective compared to competitors. It operates on a subscription basis, often charged per user or mailbox annually. Pricing, averaging between $19-$36 per user annually, varies depending on user count and feature needs. While deemed affordable by many, some highlight the high initial setup costs, particularly when transitioning to cloud solutions. Compared to solutions like Altaro, Veeam occasionally appears less flexible but remains competitive.

"The cost of Veeam Backup is $28 per user for one year."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"The pricing is expensive."

Popular Use Cases

Organizations primarily use Veeam Backup for Microsoft 365 to back up and protect data, including emails, SharePoint, OneDrive, and Teams. They ensure secure data retrieval in the event of data loss, compliance requirements, or cyberattacks. By backing up Office 365 data, they address limitations in Microsoft's data protection. The data stays accessible on-premises or in the hybrid deployment model. The tool supports various environments, including hybrid and cloud setups, providing essential backup solutions.

Service and Support

Veeam Backup for Microsoft 365 support is widely praised for responsiveness and expertise. Many find their technical team helpful and able to resolve issues quickly, often at first contact. Some rely heavily on support for initial setup, enjoying prompt assistance via phone or ticketing. While not frequently needed by all users, Veeam’s customer service is rated highly, with swift problem resolution and good resource availability. Some feedback suggests room for improvement in response times.

Deployment

Initial setup of Veeam Backup for Microsoft 365 is typically straightforward and easy, often completed within a day or less. It generally requires minimal personnel and expertise, with one or two people handling deployment. Some installations are fast, taking minutes, while larger mailboxes or complex environments may extend deployment time. Technical challenges may arise with internet bandwidth or integration in certain regions. Deployment is user-friendly, often rated highly for ease.

Scalability

Veeam Backup for Microsoft 365 presents strong scalability. Users note modular architecture allowing seamless expansion by adding servers and components. Many organizations manage it with minimal personnel. Licensing enables easy user addition, though pricing may affect expansion. Storage solutions need careful planning to avoid issues. Organizations, ranging from medium to large sizes, find it efficient for increasing users, workload migrations, and backups, especially with proper infrastructure. Its scalability is frequently rated high, reflecting adaptability for varying needs.

Stability

Feedback on Veeam Backup for Microsoft 365's stability is largely positive. Many users report a stable and reliable experience, with minimal bugs or crashes. Some users note rare issues requiring additional protection measures. The latest versions have resolved previous minor problems, achieving good performance. Users rate stability highly, typically eight to ten out of ten. While minor connectivity and system-specific issues exist, the general consensus praises its robust and consistent performance across various deployments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veeam Backup for Microsoft 365 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Comms Service Provider

Government

Financial Services Firm

Educational Organization

Retailer

Healthcare Company

Construction Company

Real Estate/Law Firm

University

Insurance Company

Legal Firm

Non Profit

Wholesaler/Distributor

Energy/Utilities Company

Media Company

Performing Arts

Consumer Goods Company

Outsourcing Company

Hospitality Company

Transportation Company

Sports Company

Agriculture

Pharma/Biotech Company

Recreational Facilities/Services Company

Compare Veeam Backup for Microsoft 365 with alternative products

Learn more about Veeam Backup for Microsoft 365

Protects Microsoft 365 data from accidental deletion, security threats and retention policy gaps
Quickly restores individual Microsoft 365 email, files and sites with recovery flexibility
Meet legal and compliance requirements with eDiscovery of Microsoft 365 items

NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.

The vendor offers a 30-day trial and a demo on Microsoft 365 backup.

Useful resources:

Veeam Backup for Microsoft 365 was previously known as Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365.

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