Webroot Business Endpoint Protection Reviews

We've got it on a few hundred workstations on the solution. We use it as an antivirus.

Probably, compared to other antivirus programs, what we like about it is it is lightweight. It's all MD five hash-based checking on systems.

We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system.

It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it.

There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports.

I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

I’ve used the solution for probably about five years now.

Overall, the solution is stable. We don’t have issues with bugs or glitches. It doesn’t crash or freeze.

My understanding is that the solution can scale.

Right now, it’s installed on 150 devices.

I haven't had to use their tech support in years. I wouldn't know how helpful or responsive they are.

The initial setup is okay. However, they don't have a way to scan and deploy, and just about every other virus program has scan and deploy. With this product, you've got to use PS tools and push it out, make it MSI and deploy it through the active directory, or send the customer a link by email to install it.

I can't log into a server or workstation, scan the network, and push the product out. It doesn't have that capability, and people have been asking for it for years. They're just not going to do it.

It doesn't require anyone dedicated to maintenance. It's pretty much self-updating. We haven't really run into problems with installing or reinstalling updates and patches and so forth. It seems to do a good job automatically of keeping itself up to date.

The solution costs a dollar per month per workstation.

Comparatively speaking, Komodo's supposed to be the best. However, it is heavy when it comes to overhead. The older machines with 4GBs of Ram, you can't run it on there, and that's the same thing I found with some other solutions. I do look at the ratings across the board before I try to pick.

I'm kind of neutral on Webber. It's okay. We have it. Our RM company provides it for a dollar a copy, and that's what we use.

We’re using something around version 9. It’s updated periodically and automatically.

If client-facing reports are not crucial to a company, then it might be a good solution candidate.

I’d rate the solution five out of ten.

We’re resellers, and we do have some clients that aren't managed that are on standalone web licenses for their enterprise. However, our MM provider has it integrated as a part of their service. There are three antivirus vendors that you can choose from in there from a dollar to a dollar and a quarter a piece, so we just go through them to get it.