Webroot Business Endpoint Protection Reviews

Name: Webroot Business Endpoint Protection
Brand: OpenText
Rating: 4 (30 reviews)

4.1 out of 5

30 reviews
91% willing to recommend

361 followers

What is Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection provides comprehensive endpoint protection, antivirus, and security features across devices like mobiles, computers, and servers to prevent malware and other threats.

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Webroot Business Endpoint Protection is the #39 ranked solution in endpoint security software. PeerSpot users give Webroot Business Endpoint Protection an average rating of 8.2 out of 10. Webroot Business Endpoint Protection is most commonly compared to CrowdStrike Falcon: Webroot Business Endpoint Protection vs CrowdStrike Falcon. Webroot Business Endpoint Protection is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Webroot Business Endpoint Protection

October 2024

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Helped 814,763 peers since 2012

Featured reviews

Fabrice Beaux

Managing Partner at InterHyve

I use Webroot Business Endpoint Protection for my company's smaller customers who cannot buy EDRs Webroot Business Endpoint Protection provides a great interface, making deploying and controlling endpoints easy. The most valuable feature of the solution is its web interface for controlling the…

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Urs Schuerch

Information Technology Engineer at Ingenias AG

Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.

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Rick Cassel

Owner at R. A. Cassel & Associates

We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

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Webroot Business Endpoint Protection mindshare

As of November 2024, the mindshare of Webroot Business Endpoint Protection in the Endpoint Protection Platform (EPP) category stands at 0.9%, down from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Sep 13, 2024

Valuable Features

Valuable features of Webroot Business Endpoint Protection include lightweight performance, minimal system impact, easy installation, continuous automatic updates, and effective cloud integration. Users appreciate the user-friendly interface, low maintenance, affordability, strong protection against malware, policy management capabilities, fast scanning, and good technical support. Additionally, the software provides robust cyber threat prevention, traffic security monitoring, and efficient deployment. It is also praised for its transparent pricing and feature specifications.

"I haven't observed any of the instabilities in the solution. It is a stable solution."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"It monitors traffic and keeps us from getting ransomware or other viruses."

Room for Improvement

Webroot Business Endpoint Protection needs improvements in static analysis, advanced analytics, generating and scheduling client reports. Enhancing DNS support, detection, prevention capabilities, and ransomware protection is necessary. Customer support, user interface, and mobile app integration require attention. Reports lack details and usability. Webroot often has slower performance and fails to catch all threats, including ransomware and phishing. Advanced features such as EDR and sandboxing are missing, and its detection rate is lower than competitors.

"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"I want Webroot to be easier to use and set up. It is not very intuitive."

ROI

Users reported a high return on investment from Webroot Business Endpoint Protection by reducing malware incidents and minimizing downtime. Enhanced protection capabilities led to fewer security breaches, saving on remediation costs. User-friendly management and lightweight design resulted in lower resource consumption. Time-efficient deployment and ease of use allowed better focus on critical business tasks. Strong performance in detecting and blocking threats contributed significantly to maintaining business continuity.

Pricing

Webroot Business Endpoint Protection offers flexible pricing suitable for enterprise-level deployments. Users report an affordable cost ranging from $20-30 per user monthly, with some companies paying as low as 87 cents an agent per month or around 30 Euros annually per endpoint. Many find it cost-effective and less expensive than competitors like SentinelOne. Licenses generally cost between $300-$400. The product offers an option for annual subscriptions without additional licensing fees.

"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"The solution is very cost-effective."

Popular Use Cases

The primary use of Webroot Business Endpoint Protection includes securing mobile devices, protecting against malware, serving as antivirus and firewall, ensuring security on servers, blocking harmful websites, and supporting managed-service providers with endpoint security. It is used by small companies, managed-service providers, and businesses with cloud servers for threat mitigation, data monitoring, and integrating security tools. Users also utilize it to keep clients' systems secure and handle policies and identifications of threats.

Service and Support

Customers have mixed experiences with Webroot Business Endpoint Protection's support. Some praise it as very fast and effective, while others find it slow or challenging to reach. Many appreciate quick responses, though they desire features like live chat. Some users seldom needed assistance, relying on their internal teams instead. Responses can be inconsistent; some find the support average or poor due to slow resolutions or unresponsiveness. Users occasionally cite good experiences with specific issues being resolved promptly.

Deployment

Most users describe Webroot Business Endpoint Protection's initial setup as straightforward, quick, and easy. Installations typically take minutes. Admins appreciate the ease of policy configuration and the integration with remote management software. Some users note a preference for cloud deployments, while one highlighted challenges with server configuration. Despite minor issues, the setup process generally meets their standards and expectations.

Scalability

Webroot Business Endpoint Protection is highly scalable. Various organizations, both large and small, have successfully implemented it for diverse user bases without encountering issues. It's effective for companies needing to manage from dozens to thousands of users. Users report smooth performance and ease of expansion when necessary. Administrators praise the scalability and flexibility of policies, indicating the tool can accommodate future growth and adjustments seamlessly.

Stability

Webroot Business Endpoint Protection is consistently described as stable, with updates running smoothly and no major issues reported. Users consistently praise its reliability, noting it rarely crashes, freezes, or encounters bugs. Some users indicate minor problems, such as server slowdowns, but these are exceptions. Many highlight its low resource consumption, automatic updates, and performance without glitches. Overall, it garners a high stability rating from users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Webroot Business Endpoint Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Real Estate/Law Firm

12%

Manufacturing Company

Construction Company

Financial Services Firm

Comms Service Provider

Retailer

Educational Organization

Media Company

Healthcare Company

Government

Insurance Company

Wholesaler/Distributor

Non Profit

Hospitality Company

University

Legal Firm

Outsourcing Company

Energy/Utilities Company

Transportation Company

Performing Arts

Logistics Company

Marketing Services Firm

Consumer Goods Company

Pharma/Biotech Company

Recreational Facilities/Services Company

Compare Webroot Business Endpoint Protection with alternative products

Learn more about Webroot Business Endpoint Protection

Webroot Business Endpoint Protection helps businesses manage endpoint security through its robust cloud application and integrates with RMM tools for improved management and pricing. It offers EMS service, automatic updates, and a lightweight agent, ensuring ease of use and minimal resource consumption across all devices. This solution maintains a cloud-based database for real-time threat recognition and delivers strong performance with low resource usage, leveraging heuristic AI for threat detection. Companies use it for its antivirus, firewall functions, device location and wiping, and security policy applications, contributing to effective security management.

What are the key features?

Endpoint Protection: Safeguards computers, mobiles, and servers from threats.
Cloud Integration: Manages security through a robust cloud application.
Automatic Updates: Ensures devices are consistently protected with the latest updates.
Lightweight Agent: Minimizes resource usage while delivering high performance.
Heuristic AI: Provides advanced threat detection and prevention capabilities.
EMS Service: Manages security effectively across all endpoints.

What benefits should you look for?

Efficiency: Low resource usage for optimal device performance.
Ease of Use: Simplified installation and configuration processes.
Real-Time Threat Detection: Immediate response to potential threats.
Cost-Effectiveness: Affordable pricing with clear, transparent models.
Comprehensive Protection: Complete security measures for various devices.

Webroot Business Endpoint Protection is implemented across industries to ensure robust endpoint security. Its integration with RMM tools allows for seamless management in IT environments, while its cloud-based threat detection provides essential cybersecurity for sectors such as healthcare, finance, and education.

Webroot Business Endpoint Protection was previously known as Webroot SecureAnywhere Business Endpoint Protection.