Zoho Projects Reviews

Name: Zoho Projects
Brand: Zoho
Rating: 4.0 (15 reviews)

Vendor: Zoho

4.0 out of 5

15 reviews
86% willing to recommend

What is Zoho Projects?

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

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Zoho Projects is the #14 ranked solution in top Project Management Software. PeerSpot users give Zoho Projects an average rating of 8.0 out of 10. Based on the analysis of the 15 most recent Zoho Projects reviews, the overall sentiment is positive, with a sentiment score of 7.5. Zoho Projects is most commonly compared to Jira: Zoho Projects vs Jira. Zoho Projects is popular among the midsize enterprise segment, accounting for 83% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 84% of all views.

Helped 824,053 peers since 2012

Featured reviews

Jacob Shetty

Customer Success Manager at SME Advantage Ltd

I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Timesheets and the ability to add attachments are very valuable features to us. If any specific tasks in the project need feedback from our clients, we can immediately add all the links, comments, and screenshots to the task. When we review the task with the client, we can go through the tasks, look into the comment, and refer to the attached links.

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Onur Anlargu

Co-Founder at Nordo

Zoho Projects' time log addition part can be improved. You can add your daily or weekly time logs in hours and minutes in the time log section. When an agent starts to work on a task, they should be able to create a time clock on the page, so it can start automatically to count down the time. Thereby, at the end of the task, the agent can automatically see how much time they have taken for the task.

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Zoho Projects mindshare

As of December 2024, the mindshare of Zoho Projects in the Project Management Software category stands at 1.2%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Zoho Projects vs monday.com	Dec 22, 2024	Download
Comparison	Zoho Projects vs Microsoft Project	Dec 22, 2024	Download
Comparison	Zoho Projects vs Jira	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.8%	91%	274 interviews Add to research
monday.com	4.7	7.3%	98%	224 interviews Add to research

Valuable Features

Zoho Projects' valuable features include an all-in-one platform integrating CRM, Marketing, and Automation. Users appreciate its timeline, Gantt charts, and blueprints for task management. It offers customization, automation, scalability, and a developer space, along with seamless CRM integration. Users find it cost-effective, user-friendly, easy to set up, and equipped with powerful time tracking and reporting capabilities, making it adaptable for complex projects and enhancing project visibility through APIs and third-party app connectivity.

"The solution's most valuable features are automation and integration with different products and third-party applications."
"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."
"We can customize the tool."

Room for Improvement

Zoho Projects requires enhancements in several areas, such as user interface simplicity and mobile app functionality. Integration with external tools and communication features needs improvement. Users find challenges with template management, and customization options are limited. The time logging feature and custom reporting require better functionality. Deluge programming language poses integration difficulties. Technical support should be enhanced, and more reporting tools are needed. Data security features and real-time collaboration could also be improved.

"The basic reports could be improved in Zoho Projects."
"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."
"The UI and UX must be improved."

ROI

Users reported experiencing a positive return on investment with Zoho Projects. They noted a significant 50% profit. The system's productivity gains and project visibility were key contributors. Zoho Projects successfully enabled tracking of project progress, monitoring productivity, and effectively delivering projects while positively impacting organizational returns.

Pricing

Zoho Projects offers competitive and cost-effective pricing for enterprise users, with the enterprise license at $35 per user annually. It is reported as significantly cheaper than competitors like Salesforce. Pricing varies by region, with options like Premium at $5 in the USA and EUR 5 in Europe, and Enterprise at $10 in these areas. The solution is valued for its affordability worldwide, notably in India, where it costs INR 630 per user monthly.

"The solution is not very expensive."
"Zoho Projects' costs are yearly and affordable."
"The product is fairly priced."

Popular Use Cases

Zoho Projects is utilized by organizations for task allocation, sales campaigns, and tracking project status among team members. It manages both internal and external projects, integrates with CRM, and handles timesheets. Companies use it for project planning, tracking, and collaboration, employing its automation features for task management. It supports project timelines, milestones, and departmental progress through Gantt charts. Businesses leverage Zoho Projects for consistency, feedback, documentation, and monitoring within business processes and enterprise deployments.

Service and Support

Deployment

Zoho Projects' initial setup is generally simple and straightforward, especially for users with technical backgrounds. While some find customization time-consuming, others note challenges based on business requirements or experience with project management systems. Many find it easy with straightforward guidelines, particularly in standard setups. Deployments vary in time, sometimes taking minutes, depending on use case, customizations, or cloud-based deployment. Knowledgeable implementers often rate the setup highly, appreciating the user-friendly approach.

Scalability

Zoho Projects has been widely recognized for its scalability, with many organizations rating it highly. Users across various companies, ranging from small to large, utilize it efficiently, even with diverse team sizes. Feedback indicates high scores, often around eight to nine out of ten, showing its ability to handle different volumes and project types effectively. Some think it smoothly supports less than one hundred projects, and is constantly evolving to accommodate additional features.