Zscaler Zero Trust Exchange Platform Reviews

We are not resellers. We are utilizing it. We come from consulting firms, providing it to customers along with services, operational support, implementation support, and more. It involves various users in our organization.

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. 

It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

We primarily use Zscaler SASE as a web filter to have secure internet connectivity for all our endpoints, users, and branch offices. The agent installed on all endpoints controls individual internet access, ensuring that only approved sites and applications are available for end users. It also blocks access to any website identified as a threat or security-compromised. Additionally, it is used to enable zero trust network configuration, allowing users from their homes to connect to Zscaler Zero Trust network using Zscaler private access component.

Zscaler has positively impacted our organization by providing a seamless configuration for remote access needs. Our employees are satisfied with the accessibility, as it eliminates the need for a VPN, allowing users to access required resources from anywhere seamlessly. This enhances user experience significantly.

The primary use cases for the Zscaler include secure channel access for applications, private file service access, and remote connectivity to the active directory. These are the top three essential functionalities provided by Zscaler.

Previously, we utilized HubSpot, which required connecting to our office data center and then reaching other data centers for different applications. Internal private access changed this by allowing us to deploy connectors directly in front of the applications, eliminating the need for a single-site private access connection.

I use Zscaler Cloud DLP to protect sensitive data. It works by checking the content I'm trying to send or use on websites. If it sees any personal data or if someone tries to copy-paste it, it stops them. It can even notice when I use certain commands like "put," making sure my data stays safe. It watches what I'm doing online to keep my data secure.
Zscaler Cloud DLP integrates with Microsoft Defender to improve its abilities. This integration allows Zscaler to access data from Microsoft Defender, helping it track timestamps and offer strong protection for DLP events. This partnership between Zscaler and Microsoft Defender is a valuable addition that boosts DLP measures and enhances data protection.

The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature. Additionally, it also offers firewall capabilities. In terms of its firewall features, it provides a range of security measures to protect network traffic, but specific details about these firewall features would depend on the version and configuration of Zscaler Cloud DLP being used.

We've so far recommended the solution in one or two engagements.

We work with customers who have various businesses like banking, finance, travel, et cetera, where we do a solution for them, a security solution for them. We are an IT service consultant company.

We generally use that product for the proxy setup, for URL dealing and blacklist blocking, and all that stuff. When the customer has a requirement where their workforce is very mobile or if they're on-premise and moving the workforce, we do recommend the Zscaler product.

There are also other cases. We extend other modules like CASB or another setup, where we say they can access the public cloud or send some data against the policy.

Scanning the internet traffic for any malware, et cetera, is quite useful. That is the primary use case. 

It is straightforward to set up.

The solution is stable.

It's scalable.

This is the primary Private Access solution, the VPN solution.

Zscaler brought a new concept to the world or to the networks, basically introducing the zero-trust technologies of the product to bring in the buzzword about it and then make it a norm or create it as a norm. 

So, this is a product that can give you zero trust when it comes to the VPN solution compared to the legacy VPN. So, it has become a mandate to manage.

Most people use Zscaler SASE as a replacement for VPNs. You know, with a VPN, once you establish connectivity to the network, you have unrestricted access. But with Zscaler SASE, you have strict access control. You don't get any access unless you adhere to the policies set in Zscaler. 

So, you can control who has access to specific applications at a URL level rather than granting access at the physical IP level. That's what most people appreciate about it. IPs provide access to everything on the machine, whereas Zscaler SASE provides access to specific services within the network. 

The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O. By using Zscaler SASE for home access or access in remote areas, it bypasses the issues introduced by ISPs. 

Sometimes ISPs block certain protocols or applications, but when everything is encapsulated within the Zscaler Cloud, the ISPs don't get a chance to interfere or block. This is especially helpful when it comes to file sharing. Sometimes ISPs block it, so we can't share files using cloud services remotely. Zscaler SASE gives non on-premise users the ability to securely access and sync with on-premise resources.

There's a different mechanism and modules. For example,  ZIA is primarily for internet access from the user's side. We can forward the traffic using the ZIA client connector agent installed on user machines like laptops and desktops. 

Users can log in using their credentials and even use single sign-on. Once logged in, their traffic is forwarded to the Zscaler cloud. 

Based on the user profile, we can define policies on what type of content they can access, like streaming or specific file types. It provides data protection as well. 

Alternatively, there's another configuration. If we can't install an agent, we can forward traffic using a PAC file URL to Zscaler servers.

With Zscaler, there are various modules like ZIA, private access, and digital exchange. All focus on internet access, but there's a concept where all traffic is forwarded using the Zscaler agent. 

Previously, they used a different portal where traffic from tools like Jira and FortiGate was allowed. The issue was that third-party applications weren't always supported. We had to configure them manually, and often we had to forward traffic to the Zscaler Cloud.