Technical support is great.
Acronis Cyber Protect Cloud offers robust disaster recovery, backup, and ransomware defense with rapid recovery and scalability. While praised for reliability, the lack of SIEM integration, slow technical support, limited reporting customization, complicated pricing, and inability to delete specific backup files need addressing. Despite security and data protection strengths, enhancements in integration, support response, reporting features, and pricing structure would increase appeal to medium-sized businesses.