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Acronis Cyber Protect Cloud pros and cons

Vendor: Acronis
4.2 out of 5
120 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Acronis Cyber Protect Cloud offers robust data security and backup features, including ransomware protection.
It provides comprehensive disaster recovery capabilities with options for automated backup to cloud services.
The backup and recovery functions are scalable and support universal restoration across different hardware.
Acronis Cyber Protect Cloud is highly reliable, with consistent performance and stability rated highly by users.
Technical support and customer service are consistently rated as excellent, ensuring smooth operations.

CONS

Logs through the website are basic, requiring additional tools or support for full access.
Technical support is slow to respond and improvement is needed for critical backup issues.
Pricing is complicated and could be more competitive for medium-sized businesses.
Reporting customization is limited and integration with SIEM solutions needs enhancement.
Improved documentation and videos are needed for setup and backup processes.
 

Acronis Cyber Protect Cloud Pros review quotes

RC
Feb 2, 2023
Technical support is great.
SameerMogale - PeerSpot reviewer
Jun 19, 2024
The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
I have experience with the technical team of the product, and I feel that they offer good support.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Stavros Samiotis - PeerSpot reviewer
Apr 15, 2024
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
Daniel Inyang - PeerSpot reviewer
Feb 15, 2023
What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks.
reviewer1005144 - PeerSpot reviewer
Nov 21, 2019
The ease of implementation is the solution's most valuable feature.
DS
Feb 14, 2021
The product offers very easy configuration capabilities.
Sainath Konduru - PeerSpot reviewer
Jul 9, 2024
From a security standpoint, it provides robust protection to prevent system crashes and data loss.
Aneesh Mangla - PeerSpot reviewer
Jan 4, 2024
Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts.
Stephen Achi - PeerSpot reviewer
Apr 16, 2024
The product offers a user-friendly dashboard and a seamless backup process
 

Acronis Cyber Protect Cloud Cons review quotes

RC
Feb 2, 2023
The agent stability needs improvement.
SameerMogale - PeerSpot reviewer
Jun 19, 2024
On the client-side, the antivirus engine was slowing down their finance server terribly.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time.
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Stavros Samiotis - PeerSpot reviewer
Apr 15, 2024
I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules.
Daniel Inyang - PeerSpot reviewer
Feb 15, 2023
What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients.
reviewer1005144 - PeerSpot reviewer
Nov 21, 2019
Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly.
DS
Feb 14, 2021
The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking.
Sainath Konduru - PeerSpot reviewer
Jul 9, 2024
While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time.
Aneesh Mangla - PeerSpot reviewer
Jan 4, 2024
They could support Linux OS primarily for servers.
Stephen Achi - PeerSpot reviewer
Apr 16, 2024
The speed of the backup process in the solution can be improved