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Acronis Cyber Protect Cloud pros and cons

Vendor: Acronis

4.2 out of 5

54 reviews
95% willing to recommend

122 followers

Pros & Cons summary

Acronis Cyber Protect Cloud delivers robust data protection, including ransomware defense and disaster recovery. Users value its ease of management and automation, praising its scalability, quick backup, and reliable performance. While users commend its technical support, some find it slow. Logging procedures can be cumbersome, and the pricing is considered complex. The backup restoration speed from the cloud server is an issue, and there is room for improvement in advanced backup features.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Acronis Cyber Protect Cloud offers excellent disaster recovery capabilities, making it a valuable asset for data protection and system restoration.

Acronis Cyber Protect Cloud features active protection against ransomware attacks, providing robust security measures for valuable data.

Acronis Cyber Protect Cloud allows seamless integration with cloud and on-premises devices, offering comprehensive backup solutions.

Acronis Cyber Protect Cloud is recognized for its scalability, providing users the ability to expand or reduce usage as needed.

Acronis Cyber Protect Cloud technical support is consistently praised, reflecting high reliability and stability in service delivery.

CONS

Technical support is often criticized for being too slow to respond, which is crucial for backup issues needing quick resolution.

Users express concerns over the complexity in deletion of specific files from old backups stored on Acronis Cloud, hoping for a function to delete erroneous backups.

Many users experience complications with the command line feature, suggesting improvements to enhance its functionality.

Some users find pricing complicated and express a need for adjustments, especially for medium-sized businesses.

The backup speed and the time taken to restore data from the cloud is often perceived as excessive.

Acronis Cyber Protect Cloud Pros review quotes

RC

Reinhardt Coetzee

Senior Engineer at MRB Secure

Feb 2, 2023

Technical support is great.

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Independent Business Owner at 3Kay Solutions

Jun 19, 2024

The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products.

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reviewer1619394

Group CIO at a construction company with 10,001+ employees

Nov 30, 2023

I have experience with the technical team of the product, and I feel that they offer good support.

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Acronis Cyber Protect Cloud

Free Report: Acronis Cyber Protect Cloud Reviews and More

Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

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Stavros Samiotis

Partner Account Manager at Interworks S.A.

Apr 15, 2024

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

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Technical Support Engineer at a tech services company with 11-50 employees

Feb 15, 2023

What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks.

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reviewer1005144

Head of Infrastructure & System Department at a integrator with 51-200 employees

Nov 21, 2019

The ease of implementation is the solution's most valuable feature.

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DS

Director at a tech services company with 11-50 employees

Feb 14, 2021

The product offers very easy configuration capabilities.

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Sainath Konduru

Information Technology Administrator at a manufacturing company with 51-200 employees

Jul 9, 2024

From a security standpoint, it provides robust protection to prevent system crashes and data loss.

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Account Manager and Marketing Executive at Computer Ware (India) Pvt. Ltd.

Jan 4, 2024

Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts.

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Cyber Security Head at a tech services company with 51-200 employees

Apr 16, 2024

The product offers a user-friendly dashboard and a seamless backup process

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Show 10 more reviews (out of 51)

Acronis Cyber Protect Cloud Cons review quotes

RC

Reinhardt Coetzee

Senior Engineer at MRB Secure

Feb 2, 2023

The agent stability needs improvement.

Read full review

Independent Business Owner at 3Kay Solutions

Jun 19, 2024

On the client-side, the antivirus engine was slowing down their finance server terribly.

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reviewer1619394

Group CIO at a construction company with 10,001+ employees

Nov 30, 2023

The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time.

Read full review

Acronis Cyber Protect Cloud

Free Report: Acronis Cyber Protect Cloud Reviews and More

Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

838,533 professionals have used our research since 2012.

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Apr 15, 2024

I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules.

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Technical Support Engineer at a tech services company with 11-50 employees

Feb 15, 2023

What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients.

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reviewer1005144

Head of Infrastructure & System Department at a integrator with 51-200 employees

Nov 21, 2019

Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly.

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DS

Director at a tech services company with 11-50 employees

Feb 14, 2021

The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking.

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Sainath Konduru

Information Technology Administrator at a manufacturing company with 51-200 employees

Jul 9, 2024

While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time.

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Account Manager and Marketing Executive at Computer Ware (India) Pvt. Ltd.

Jan 4, 2024

They could support Linux OS primarily for servers.

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Cyber Security Head at a tech services company with 51-200 employees

Apr 16, 2024

The speed of the backup process in the solution can be improved

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Show 10 more reviews (out of 50)

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