Acronis Cyber Protect Cloud Reviews

We use the solution for data loss prevention. We are using it in a customer's company.

There are some good cybersecurity features. 

We like the backup functionality. 

It is easy to set up the product. 

The solution is quite stable and reliable. 

You can scale the solution. \We have found the pricing to be good. 

They could improve the detection rates of the antivirus. It would be ideal if they improved EDR features. We'd like to see more DLP, data loss prevention.

I've been working with the solution for a year and a half. 

The solution is stable. There aren't any bugs or glitches. It doesn't crash or freeze. The performance is good. 

It can scale. Maybe when it comes to the endpoint security and data protection here, it's scalable, as many features can be added on one by one. The licensing is also scalable.

We tend to work with small and medium-sized companies. Most of the customers have under 300 users. 

Support is okay. I am in an English region, so, for the technical support currently, I still have Mandarin supports, however, not much. There are just two in our region.

Except for the number of supports, everything's good from the support perspective.

The solution is very simple to set up. It's not complex at all. 

If the deployment is not included in the initial setup it will take just in one day, since it's a SaaS platform.

The maintenance can be handled by between two to five people.

Our customers handle the initial setup on their own. They do not need our assistance or any other outside assistance. 

It's reasonably priced. It is quite cheap compared to competitors.

It's a monthly payment of $1,000 USD.

We are a partner and reseller. 

While some features can replace existing solutions, at the first stage, maybe new users can start from coexistence and see if features can be replaced or not. Due to the licensing and deployment, it's scalable and flexible. At any moment, we can decide to move to new features or not. You don't have to rush for all the features as they currently have many cybersecurity and data production features. Start slow and build up.

I'd rate the solution eight out of ten.

We primarily leverage the platform for data storage, including email backup, Microsoft 365, SharePoint sites, and OneDrive. Additionally, we use it for cloud workload backups encompassing workstations and internal drives. This cloud-based solution eliminates the need to maintain on-premises servers, with all backups scheduled and automated according to our reporting requirements.

The most valuable aspect of the product is its focus on security, which is crucial given the prevalent threats like malware. The product offers standard features comparable to other solutions like Veeam and other OEMs. From a security standpoint, it provides robust protection to prevent system crashes and data loss.

While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time. This delay becomes critical, especially when management requires timely information from end users at the backend level, necessitating repeated attempts to retrieve backups from the cloud services.

We have been utilizing Acronis Cyber Protect Cloud for approximately a year now.

The platform has generally been reliable for our needs in terms of stability. Recently, there was a minor disruption, and I couldn't access the backup selection URL for about a day. However, I promptly raised a ticket, and Acronis resolved the issue swiftly. Since then, I haven't encountered any further stability issues, and the backup tool has been functioning well.

The product is scalable. we benefit from unlimited data storage without incurring additional costs, which is advantageous for our storage needs. When it comes to scaling workstations, such as laptops with specific data sizes like 50 GB, additional costs may be incurred based on the required storage capacity. This involves adjusting quota limits to accommodate storage demands, which hasn't posed significant issues for us so far.

While we haven't directly engaged with Acronis for support, our partner has been responsive in addressing any issues or queries that arise.

Setting up Acronis Cyber Protect Cloud was not complicated for us. It involved a straightforward configuration process: We installed small client software on our laptops or desktops. For cloud-to-cloud operations, there was no need for additional setup on our part; everything was handled online seamlessly. We've been using this software for about a year without encountering significant issues from a deployment or solution perspective.

As for the return on investment since implementing Acronis, our primary focus has been on enhancing security rather than achieving significant cost reductions. In today's environment, cybersecurity is paramount, and maintaining up-to-date security standards across all devices is crucial. While we haven't quantified specific cost savings, the efficiency improvements in data protection and security management have been beneficial.

The integration of cybersecurity and backup features in Acronis Cyber Protect Cloud is straightforward and seamless. It involves installing a single client software on laptops or desktops for endpoint protection. For cloud-to-cloud integration, setting up involves providing the necessary credentials to establish synchronization and automated scheduling. Once configured, there's minimal need for manual intervention unless adjustments to schedules are required, which require authentication for authorization.

In my opinion, it is a good choice for other companies depending on several factors. It's essential to evaluate how well it meets the specific needs and requirements of the company in question. For instance, considering the advancements in AI tools and other modern technologies, it's prudent to compare Acronis with other solutions available on the market.

I rate it a seven.

We use the product to provide a robust backup solution for users, particularly those working remotely. It ensures data backup and protection across various locations.

The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities. It helps restore backup instantly and works faster than traditional backup methods.

The platform's interface could be user-friendly.

I have been using Acronis Cyber Protect Cloud for five years.

I rate the platform's stability an eight out of ten. It is based on the results of both backup and restore processes.

We have small businesses as our customers for Acronis Cyber Protect Cloud. The platform provides horizontal scalability.

The setup is relatively easy. However, deploying the server to manage the end user does require some tricks, but overall, it's easy. The deployment takes three minutes to complete. I rate the process an eight.

Acronis Cyber Protect Cloud's price is reasonable. However, Acronis is more inexpensive than Veeam. I rate the overall pricing as six out of ten.

Customers utilize Acronis Cyber Cloud by deploying agents on their devices, such as laptops, to ensure data backup and cybersecurity.

I utilize various backup solutions, including Veeam. The added value of Acronis lies in its ability to protect end users and their data, allowing them to access their data from anywhere.

The real-time production and threat detection capabilities have proven advantageous for end users. They can restore data and perform backups from anywhere without the need to be connected to a VPN or similar networks. The management console's user interface is crucial in influencing operational efficiency.

I advise end users to install the agent on their laptops. If they lose some data, they are lucky to have help and can recover their data quickly without any issues.

I rate it an eight out of ten.

We use Acronis Cyber Protect Cloud to protect and back up users' endpoint data, files, and folders. We also use the solution to back up their emails, Teams mailbox data, OneDrive data, and SharePoint data.

The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints. The solution ensures a backup to recover data in case of a disaster.

The solution should increase its security features. After endpoint protection, they say it has VDR capability, but I don't think so.

Acronis Cyber Protect Cloud has very good stability.

I have more than 50 customers for Acronis Cyber Protect Cloud.

I rate the solution a nine out of ten for scalability.

The solution's initial setup is average and neither very straightforward nor too complex. Anybody who watches the videos or documentation can manage to do it.

For the cloud edition, you need to download an agent and create the policies, and it's good to go. If you do an on-premises solution, you need to download the software, run the installer on the server, create policies, and add the devices to do backup. One L2 technical engineer is needed for the solution's maintenance and deployment.

We have seen a return on investment with Acronis Cyber Protect Cloud. With the cloud version, you don't need to invest in a server and storage on-premises as it's all taken care of on the cloud. The solution is easy to manage, and you don't need a dedicated admin to manage the solution. Any IT L1 OR L2 engineer can manage the solution.

The solution is moderately priced, where it is neither cheap nor expensive.

In case of data loss or laptop theft with remote users traveling to different places, the data is protected with Acronis Cyber Protect Cloud. They can recover the data back to a new laptop.

With Acronis Cyber Protect Cloud, one single platform can do a backup. It has an antivirus feature as well. It can do backups for endpoints, servers, applications, and databases. Cloud-based applications like Microsoft 365 and Google Suite can be backed up using one single platform.

The solution's most useful disaster recovery capabilities are the files and folders backup and recovery and a complete laptop backup, called a bare-metal recovery. Acronis Cyber Protect Cloud is a very good backup solution. Acronis Cyber Protect Cloud can do a backup of endpoints and mailboxes in one solution.

With Acronis Cyber Protect Cloud, you have your data backed up and safely protected. The solution helps you to recover lost data, which is beneficial. Instead of going for multiple solutions, one single solution can be used for backup and recovery and antivirus. The solution also helps to back up the data of cloud-based applications.

Overall, I rate the solution a nine out of ten.

We use the product for backing up local laptop fields, servers, workloads, and databases. It helps us meet compliance requirements with vulnerability scanning for endpoints and cloud infrastructure.

Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts.

They could support Linux OS primarily for servers and ideally for desktops, as large enterprises in our country often use Linux. Additionally, there could be a feature for data loss prevention.

We have been working with Acronis Cyber Protect Cloud as a value-added service channel partner for five years.

It is a stable and reliable platform. The cloud services are always operational. We can always access the login board on any device if connected to the Internet. They let us know in advance during the data maintenance. It is easy to schedule backup attempts and automatically resume them after any scheduled maintenance periods. They always resolve the data center maintenance much before the time they indicate.

Our organization has around 30 to 40 Acronis Cyber Protect Cloud users.

The technical support services are great. The team is prompt to respond and is always accessible. We are a channel partner; we have direct access to their team. However, they are very responsive and professional.

We decided to work with Acronis Cyber Protect Cloud as it was dependable and easy to use. The decision factor for us was ease of deployment. It has a low learning curve. We taught ourselves how to use the product by watching online training videos. We were able to implement the knowledge successfully. It helped us start the product quickly whenever we resell it for other customers.

It is the easiest product to deploy compared to Druva, Commvault, Veeam, and Quest.

The product generates a return on investment for us. These days, the data is vulnerable to ransomware attacks. Here, Acronis works as an insurance policy guaranteeing business continuity.

The product costs around 25$ per year for Google Workspace or Microsoft 365 backup. It is a specialized price. If you go to the website, the price mentioned is much higher. However, Acronis works through channel partners such as ourselves. They share discounted prices, allowing us to pass better prices to our customers. Thus, they have an efficient enterprise-level licensing model. When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market.

I recommend Acronis Cyber Protect Cloud for individual users and enterprises as well. They protect the data in addition to backup. It is an advantageous feature for enterprises. In an enterprise setting, the usual challenge lies in managing multiple OEMs for different solutions, such as Symantec and Veeam, leading to many dashboards and complexities in vendor management. The wonderful aspect of Acronis is that they deliver all the components, from data backup to security, through a single agent. Whether online file storage, notarizing files, or disaster recovery options like Cloud Instant or bare metal recovery, they offer all essential functionality. They now provide EDR, antivirus, and remote support services as well. It is becoming a one-stop solution to manage a variety of IT needs for end customers.

I rate it a nine out of ten. I am very satisfied with the product and have no issues. However, there is always room for improvement.

Acronis Cyber Protect Cloud is used in our organization to simplify customers' backup processes. The product is also used for security monitoring of each device used in a company. During the backup process with Acronis Cyber Protect Cloud, the tool also parallelly runs scans for viruses and malware. The aforementioned feature makes the users confident about the clean and malware-free data that's being backed up. 

The product offers a user-friendly dashboard and a seamless backup process. During the knowledge transfer sessions in our company regarding Acronis Cyber Protect Cloud, the users found the solution easy to comprehend, especially because of the user-friendly interface.

The product ensures a secure data backup process with anti-malware protection. Major products in the market only focus on the backup score, but Acronis Cyber Protect Cloud additionally ensures the data is clean. 

The speed of the backup process in the solution can be improved. On average, the backup tasks with Acronis Cyber Protect Cloud take around six minutes. 

In the future version of the product, a few cybersecurity features can be added to the core backup and recovery functionality. Some AI features can be introduced in Acronis Cyber Protect Cloud to detect and measure anomalies in the backup processes.

Presently, signature-based rules are inadequate to a certain extent, and therefore, having AI features can improve the cybersecurity aspect of Acronis Cyber Protect Cloud. 

I have been using Acronis Cyber Protect Cloud for a year. 

I would rate the stability a nine out of ten. 

I would rate the scalability an eight out of ten. I would always recommend Acronis Cyber Protect Cloud for businesses of every scale and category. 

I would rate the tech support a nine out of ten. The vendor offers superior-quality support with quick responses. 

Positive

Acronis Cyber Protect Cloud offers a simple initial setup process. If the scoping of the existing environment is completed pre-deployment, then the initial setup process becomes straightforward and allows accommodation for multi-tenants. Organizations with multiple data points, units, independent departments, or subsidiaries can utilize Acronis Cyber Protect Cloud. 

Backup and recovery solutions are highly priced in the market. I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten. 

In comparison to Commvault, Acronis Cyber Protect Cloud offers greater flexibility in pricing. 

The product's strength doesn't lie purely in cybersecurity, but it operates as an add-on. Acronis Cyber Protect Cloud is focused on secured backup and recovery. 

In my experience, the solution is very easy to integrate across different infrastructures or environments. The user-friendly interface allows the knowledge transfer session after deployment to not become highly technical. It's an intuitive solution with easily found and comprehensible menus or tools. 

Our organization's customers are satisfied with Acronis Cyber Protect Cloud. At our company, we deploy the solution majorly in a private cloud due to its sovereignty and suitable environment costs. It's an extremely flexible product that allows integration of external storage or storage cloud. I would overall rate the product an eight out of ten. I would definitely recommend the tool to others. 

We have special machines and computers, and we use Acronis Cyber Protect Cloud to take images for backup.

Acronis Cyber Protect Cloud has very easy backup and recovery capabilities.

I faced some problems with the solution's local sign-in part.

I have been using Acronis Cyber Protect Cloud for two and a half years.

I rate Acronis Cyber Protect Cloud ten out of ten for stability.

I rate Acronis Cyber Protect Cloud ten out of ten for scalability.

I previously worked with Veeam Backup.

The solution’s initial setup is easy.

On a scale from one to ten, where one is complex, and ten is easy, I rate the solution a nine out of ten for the ease of its initial setup.

The solution can be deployed in one hour.

Three engineers are involved in the solution's deployment and troubleshooting. I would recommend Acronis Cyber Protect Cloud to other users.

Overall, I rate Acronis Cyber Protect Cloud a nine out of ten.

It provides reliability and the confidence when a server disaster happens, that the product is actually doing what it says it's doing. For example, we have a backup of our servers. It's the only important thing in a backup software, at least for a company our size, is that we actually get our data backed.

Normally, I don't care how long it takes to get the data. It's important to a point, but ultimately, as long as the data comes back, that's all that we care about.

Acronis has curved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability. That's the main reason why we use it. It lets you know if anything has gone wrong with the server. It'll email you.

They have online cloud support. Basically, it allows you to monitor multiple servers from one location, so they've their control panel/dashboard, which allows you to monitor more than one server. So, we've got three primary servers, then I use one of those as control dashboards to get in and go look at see what's going on with the other servers. It lets me call up programs real quick.

When you come in the morning, it will tell you if it made the night's backups the night before, which is really cool. You can do validation. That's one of the best features that's available with it: validations.

That means when you make a backup, they've got this thing where you can validate the backup and Acronis tells you whether or not the backup is valid. You're not just recording garbage. This would be one of the big advantages of using it. They have some centralized vaults and personal vaults, paid management, disk management, and mounted images. They allow you to make an ISO image of the server which you're working on.

A super big feature: If a server crashes, you just can't go back in there, because everything you've had on it crashed. So Acronis lets you create a CD. It's called an ISO CD. It's an imaging CD, and you drop that in the server. That lets you back into the server environment through Acronis to get Acronis set back up on that machine. This is what is critical to the whole thing, because you got to have a way back into the environment so that you can rebuild the server.

I can sleep at night. Seriously, that's important for an IT system's administrator, knowing that the data which we're doing our day-to-day business on is being backed up nightly. If we lost our software that we run on, it is around $120,000, and if we lose that, we're pretty much up the creek. So Acronis backs that up, it validates the backup, and I know, the backups which we have are supposedly good.

They have cloud storage technology. The problem with it, it's slow. Say if all of our backups here failed, like the week back up locally to tape drives and different types of masses, and we store our data locally here where I'm at in RPI. However, say lightning hit the building, the servers blew up, everything was bad/corrupted, and I had to go buy a new server. So a new server shows, so how do I get my data back? Then, I would have to connect through Acronis Cloud.

Now, I can get the data back; however, the amount data that I got to get back is so big that I would actually end up telling them, "Okay, you know what? Record the data to a tape and mail me the tape. Or, mail me the backup on a giant flash drive or some type of hard media that I could get back from them."

Because the data that companies are backing up nowadays, it's so big even if you have high speed internet, it's still not big enough. It would probably take me three days to get the backup downloaded. It takes a really long time to get really big backups back from the cloud.

That's not Acronis's problem, that's the Internet's problem. If we all get fiber optics internet, that would solve it.

That only thing that's bad about the company... the naming of their product. The names that they have for their products are insane: Acronis Backup, Acronis Backup 10.5, Acronis Backup 11, Acronis Backup 11.5, Acronis Backup for Windows, Acronis Backup Advanced, Acronis Backup Advanced 11.5, and Acronis Backup 12.5 Server. It gets the customer confused. That's the issue I have was with the naming of their product. Once you know the product, you need and you actually get the product, it's perfect. It runs great, works well, and the tech support is fantastic.

For the last four years.

I've never had a problem with Acronis crashing. The product is completely stable. Speed might help, but it backs up within the proper parameters of what it's doing. So, I don't know what else you would actually do to try to improve with it.

If you're looking for a scalable tool, Acronis is definitely the way to go. They've pretty much thought about just about everything. Even it emails you at night, I know every step of the way what's going on. It gives me all of the server information as it's making the backup. I've got to get a really good disaster plan back up. You can even get an email telling you how the steps to actually reinstall the system once it goes down. Thus, their disaster recovery program is real good, too.

Excellent. They have excellent tech support people.

I wish all the companies were like them. I always get a live person in a timely fashion. If they don't know the answer, they've got another Tier 2 tech support that they can go to and ask. They have always answered a question when asked.

I used to run Microsoft Backup. It was built into every single copy of the Windows server. The problem with this (everybody knows about this) is they require you to use a floppy disk. Nobody has floppy disks anymore, you have to buy a USB floppy disk to get the little files saved and that the entire backup to depends on.

When it was time to make an upgrade, I used a variety of different programs. Backing up stuff in a server environment is different than backing up a home computer, so I mainly went with the Acronis product, because they're world-renowned for server backups and if you need a reliable backup you go to Acronis. I don't know what else anybody else would want. I know Symantec has a couple of different backup products, but I don't think they're as reliable as Acronis.

I discovered Acronis when I started doing some research on backups and my father-in-law, who was an IT guy, he was like, "You should put Acronis on that system." I was like, "Well, all right, I'll go check it out." So, I did a lot of research on it, then I just ended up picking Acronis. After reading about what they do and how they do stuff, it just seemed like the right company to pick.

It's literally, click setup, enter, and that's it. It'll install it. It does everything. It installs Acronis machine services. That's what runs on the servers.

Symantec was the other choice, it and Retrospect. But I don't use Retrospect for server backups. I wouldn't trust it for that. I trust it for file backups, but not for server backups.

Buy it sooner than later. If you don't have a backup solution or a disaster recovery program in your company, you're flirting with disaster.

The tool is really important for me, because I have my job because of this program and making sure that we can restore the company. It's a big deal when you lose server capability.