Acronis Cyber Protect Cloud Reviews

Acronis Backup Cloud can back up your on-premise workload, such as your virtual machine and physical server. You can store your backups in-house in the cloud or local storage, for example, a file server or network-attached storage.

If you have servers in a cloud provider, such as in AWS, Azure, or Google Cloud Platform, you can use Acronis Backup Cloud to back it up. You can also use the solution to protect workloads in applications such as Microsoft 365, Barracuda, Google Workspace, and Microsoft Exchange.

Acronis Backup Cloud can protect machines that run on various operating systems, such as the Windows Server, all versions, from 2008 to 2022, Linux, and Mac operating systems.

What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks. It's a security feature that lets you combat ransomware. If you have the active protection feature enabled for your workload, you won't have to worry even if your system gets attacked by ransomware.

What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients. Currently, each client has his dashboard for status monitoring, but I want Acronis Backup Cloud to implement a unified console or dashboard for monitoring.

Compared to Veeam Backup & Replication, Acronis Backup Cloud lacks the Hyper-V replication feature present in Veeam Backup & Replication.

I have four years of experience with Acronis Backup Cloud.

Acronis Backup Cloud is quite stable because there's a new release or code every month or twice a month. The Acronis team is always on top of releasing updates to fix any vulnerability in the tool, so I find Acronis Backup Cloud stable enough.

You can upgrade from the portal to the latest Acronis Backup Cloud version. You'll receive a notification whenever there's an upgrade, and to upgrade, you can click a button.

Acronis Backup Cloud is very scalable. Some of my clients started with five devices for the backups and then started increasing the number to twenty, thirty, or fifty.

Scaling Acronis Backup Cloud is seamless. Just from the portal, you can push the agent to any new device that you have, and that's it.

The technical support for Acronis Backup Cloud is brilliant. The team is swift to respond anytime I raise a request. The support team always walks me through the steps for resolving my particular issue, so I'm giving Acronis Backup Cloud an eight out of ten, support-wise.

Positive

I worked with Veeam Backup & Replication, but I prefer Acronis Backup Cloud because you can choose the type of deployment you want. For example, you can deploy it on the cloud or on-premises because Acronis Backup Cloud has two versions. Veeam Backup & Replication, on the other hand, only has the on-premise version, so you always have to deploy it on-premises.

Acronis Backup Cloud has a straightforward setup process. It takes about ten minutes to set it up.

Because I'm using the cloud version of the solution, I only need to ask the client what features he wants to be enabled on his account. I then enable the features, claim the email address, then do some configurations. It will then take five minutes to access the portal.

What takes a bit more time is onboarding devices to Acronis Backup Cloud. For example, if you have ten machines, you must onboard each machine to the solution.

I'm still using Acronis Backup Cloud. I'm using the latest version of the solution.

I'm a partner of Acronis Backup Cloud.

I'm in charge of maintaining the solution on behalf of my clients. The maintenance overhead is not that much. My colleague and I can handle the maintenance of Acronis Backup Cloud.

I advise anyone looking into using the solution to do the extra trial because you can get more than one trial for Acronis Backup Cloud. Do the trial and experiment, and check if the solution works for you and your environment.

My rating for Acronis Backup Cloud is eight out of ten.

As a managed IT services provider, we have a wide array of clients with very diverse backup needs. These clients range from small mom and pop shops to individual users to retailers to Fortune 500 companies. Each of these clients has a vastly different approach when it comes to backups.

We chose Acronis as our backup solution because of the diversity in the types of backups it can provide.

One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source.

One of the areas where the product could be improved is its online cloud backup. I do appreciate the way the product is easy to navigate, however, sometimes I have difficulty managing the security permissions on my backups.

While using Acronis I have not encountered any issues with stability.

Acronis backup scales very well, and I use it in many different cases from single users to Fortune 500 companies.

The level of technical support is very good. I would give them a nine out of 10. 

Part of the reason we selected Acronis as our backup solution is their amazing support and installation. It is easy to deploy products anywhere in the world, across our wide variety of clients, and the support is right there for us if we need help with anything.

I have used other solutions, such as Norton Backup and Arcserve. Acronis is by far the most cost-effective.

The setup could not be easier. It installs without fail in 100 percent of my setups.

I advise my clients to seriously look at the cloud offering because the hardware to have a good onsite backup is still pricey.

I did not look at any other products.

I would suggest to anyone using this product to take advantage of the support and the advanced features such as replication of their backup set.

We use the solution to back up the data of our on-premise protocol machines.

The solution provides fast backup recovery and is an easy-to-use portal.

They should integrate the solution with Storage Area Network(SAN).

We have been using the solution for more than a year now.

I rate the solution’s stability an eight out of ten.

It is a scalable solution. I rate its scalability an eight out of ten. We have 50 end users in our organization.

The solution’s technical support team is responsive. It replies to our tickets within an hour.

Positive

We used Veeam earlier. Comparatively, Acronis provides better endpoint security features.

The solution’s initial setup was straightforward. I rate its process an eight out of ten. It is deployed on the cloud and the premises. It took a few minutes to complete.

Our in-house team of six IT managers executed the solution's deployment.

I rate the solution’s pricing a six out of ten. Its cost depends on storage size and number of endpoints.

The solution has the best security features. Also, we can easily migrate the data from Veeam using Acronis. There is no learning curve as it has a very user-friendly GUI. I recommend it to others and rate it an eight out of ten.

Most of our use cases are midsize organizations. They use Acronis Backup Cloud as a secondary backup, with their primary backup on their office and secondary on the cloud.

The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along. 

Also, it's very secure, as Acronis continuously evaluates the security side. The kind of security features they bring in are really good. The interface is very easy to use.

Acronis comes out with many features and functions that most people don't use. They should provide more training so that people can leverage these options. 

Acronis keeps introducing new features that most people are not aware, or they are not encouraged, or they are not informed. So typically, what happens is that I install cloud backup, and my backups are going on. I don't try to innovate on that any further. But Acronis keeps bringing in features. They should educate the customers so that they can benefit from it. There is more room for improvement in the training. 

I have been using Acronis Backup Cloud for five years. 

I would rate the stability a nine out of ten. 

I would rate the scalability a nine out of ten. We are a reseller, so we have over thousand users. 

Most competitors have similar solutions, but Acronis has an advantage in cybersecurity and protection. Other vendors focus more on backup and features around it. We compared Acronis with Veritas Alto SaaS Protection and Veeam. 

The initial setup is very easy. We use the cloud provider provided by Acronis.

I would rate the pricing a seven out of ten, where one is a high price, and ten is a low price. It's somewhere in the optimum range.

Overall, I would rate the solution an eight out of ten. There is still scope for improvement in the solution. 

Basically, we use it for backup and recovery as well for our servers. We don't use the security part, though, only the backup and disaster recovery.

It improved our work a lot. Instead of putting up just a recovery data center, it's just in the Acronis cloud, so it's very flexible and makes it easy to speed up the recovery VMs there as well.

The option to have disaster recovery and security in one dashboard is a pretty good aspect.

It's vendor agnostic.

The solution is pretty user-friendly.

The solution is easy to set up.

We find the product to be very scalable. 

It's very stable. 

I don't have any specific issues with the solution. 

The product could always be cheaper. 

We'd like to see more integration for Nutanix, Oracle, et cetera.

We started using Acronis probably around six months ago.

It's a very stable product. I would rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is very scalable. I'd rate the ability to grow the product eight out of ten.

We have about six people on the solution currently. The IT department uses it. 

We haven't really had any issues with the solution or technical support.

Positive

We previously used Veeam. With Veeam, you need a service provider in order to get services. We wanted scalability and something on the cloud. 

The initial setup is fairly straightforward. I'd rate it seven out of ten in terms of ease of use.

It just took us probably two weeks to deploy everything.

Basically, we just did a backup for all our critical servers first, and then after we did a disaster recovery, the process was smooth.

I'd rate the ease of setup a 7.5 out of ten.

We need about three people to handle the deployment. One is for the network as a network engineer, one for systems, and one for computing.

We handled the setup ourselves, in-house. 

The pricing is per endpoint, works per device, and then for per GB for storage. They could probably lessen the price, whether it's by GB, storage, or just by device.

There are no additional fees associated with the cost.

We are a partner.

I'm not sure which version of the solution we're using. It's likely the latest version. 

It's a very complete solution. However, potential users should check the features and functionality against their needs. 

I'd rate the solution seven out of ten.

It provides reliability and the confidence when a server disaster happens, that the product is actually doing what it says it's doing. For example, we have a backup of our servers. It's the only important thing in a backup software, at least for a company our size, is that we actually get our data backed.

Normally, I don't care how long it takes to get the data. It's important to a point, but ultimately, as long as the data comes back, that's all that we care about.

Acronis has curved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability. That's the main reason why we use it. It lets you know if anything has gone wrong with the server. It'll email you.

They have online cloud support. Basically, it allows you to monitor multiple servers from one location, so they've their control panel/dashboard, which allows you to monitor more than one server. So, we've got three primary servers, then I use one of those as control dashboards to get in and go look at see what's going on with the other servers. It lets me call up programs real quick.

When you come in the morning, it will tell you if it made the night's backups the night before, which is really cool. You can do validation. That's one of the best features that's available with it: validations.

That means when you make a backup, they've got this thing where you can validate the backup and Acronis tells you whether or not the backup is valid. You're not just recording garbage. This would be one of the big advantages of using it. They have some centralized vaults and personal vaults, paid management, disk management, and mounted images. They allow you to make an ISO image of the server which you're working on.

A super big feature: If a server crashes, you just can't go back in there, because everything you've had on it crashed. So Acronis lets you create a CD. It's called an ISO CD. It's an imaging CD, and you drop that in the server. That lets you back into the server environment through Acronis to get Acronis set back up on that machine. This is what is critical to the whole thing, because you got to have a way back into the environment so that you can rebuild the server.

I can sleep at night. Seriously, that's important for an IT system's administrator, knowing that the data which we're doing our day-to-day business on is being backed up nightly. If we lost our software that we run on, it is around $120,000, and if we lose that, we're pretty much up the creek. So Acronis backs that up, it validates the backup, and I know, the backups which we have are supposedly good.

They have cloud storage technology. The problem with it, it's slow. Say if all of our backups here failed, like the week back up locally to tape drives and different types of masses, and we store our data locally here where I'm at in RPI. However, say lightning hit the building, the servers blew up, everything was bad/corrupted, and I had to go buy a new server. So a new server shows, so how do I get my data back? Then, I would have to connect through Acronis Cloud.

Now, I can get the data back; however, the amount data that I got to get back is so big that I would actually end up telling them, "Okay, you know what? Record the data to a tape and mail me the tape. Or, mail me the backup on a giant flash drive or some type of hard media that I could get back from them."

Because the data that companies are backing up nowadays, it's so big even if you have high speed internet, it's still not big enough. It would probably take me three days to get the backup downloaded. It takes a really long time to get really big backups back from the cloud.

That's not Acronis's problem, that's the Internet's problem. If we all get fiber optics internet, that would solve it.

That only thing that's bad about the company... the naming of their product. The names that they have for their products are insane: Acronis Backup, Acronis Backup 10.5, Acronis Backup 11, Acronis Backup 11.5, Acronis Backup for Windows, Acronis Backup Advanced, Acronis Backup Advanced 11.5, and Acronis Backup 12.5 Server. It gets the customer confused. That's the issue I have was with the naming of their product. Once you know the product, you need and you actually get the product, it's perfect. It runs great, works well, and the tech support is fantastic.

For the last four years.

I've never had a problem with Acronis crashing. The product is completely stable. Speed might help, but it backs up within the proper parameters of what it's doing. So, I don't know what else you would actually do to try to improve with it.

If you're looking for a scalable tool, Acronis is definitely the way to go. They've pretty much thought about just about everything. Even it emails you at night, I know every step of the way what's going on. It gives me all of the server information as it's making the backup. I've got to get a really good disaster plan back up. You can even get an email telling you how the steps to actually reinstall the system once it goes down. Thus, their disaster recovery program is real good, too.

Excellent. They have excellent tech support people.

I wish all the companies were like them. I always get a live person in a timely fashion. If they don't know the answer, they've got another Tier 2 tech support that they can go to and ask. They have always answered a question when asked.

I used to run Microsoft Backup. It was built into every single copy of the Windows server. The problem with this (everybody knows about this) is they require you to use a floppy disk. Nobody has floppy disks anymore, you have to buy a USB floppy disk to get the little files saved and that the entire backup to depends on.

When it was time to make an upgrade, I used a variety of different programs. Backing up stuff in a server environment is different than backing up a home computer, so I mainly went with the Acronis product, because they're world-renowned for server backups and if you need a reliable backup you go to Acronis. I don't know what else anybody else would want. I know Symantec has a couple of different backup products, but I don't think they're as reliable as Acronis.

I discovered Acronis when I started doing some research on backups and my father-in-law, who was an IT guy, he was like, "You should put Acronis on that system." I was like, "Well, all right, I'll go check it out." So, I did a lot of research on it, then I just ended up picking Acronis. After reading about what they do and how they do stuff, it just seemed like the right company to pick.

It's literally, click setup, enter, and that's it. It'll install it. It does everything. It installs Acronis machine services. That's what runs on the servers.

Symantec was the other choice, it and Retrospect. But I don't use Retrospect for server backups. I wouldn't trust it for that. I trust it for file backups, but not for server backups.

Buy it sooner than later. If you don't have a backup solution or a disaster recovery program in your company, you're flirting with disaster.

The tool is really important for me, because I have my job because of this program and making sure that we can restore the company. It's a big deal when you lose server capability.

We used the solution for backup.

The most important feature is ransomware protection. Also, all features are obtained in a single console. Disaster recovery is good.

The solution is expensive.

I have been using Acronis Cyber Protect Cloud for five to six years.

I rate the solution’s stability a ten out of ten.

This solution is used by 10-15 users. I rate its scalability a ten out of ten.

Support is responsive.

Positive

The initial setup is neither easy nor complex. It depends on the number of agents and takes a few minutes to complete. Two to three technical engineers are enough for the deployment.

I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

We worked with Veritas.

Acronis Cyber Protect Cloud is easy to manage and implement. The licensing consolidation allows you to manage other products within one console, including data analytics, reporting, alerts, and support features.

Regular maintenance is not required.

Overall, I rate the solution a ten out of ten.

We use the solution to enhance our security infrastructure and related aspects, including backup. The backup is employed for distinct workflows, including separate workstations and Windows servers.

A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything.

It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product.

I've personally used the solution for the past one year and five months, while my company has been using it for over three years.

The solution is highly stable. I rate it a nine out of ten.

The product is scalable. We work with small and medium-sized businesses. I rate the scalability of the solution an eight out of ten.

The support has been consistently excellent. I did escalate an issue the customer was facing. Overall, everything has been great lately.

Positive

The initial setup is straightforward. The setup time for the client side is relatively short, but preparing the infrastructure, configuration, and addressing may take about an hour. I rate it a nine out of ten.

The solution is a bit expensive for medium-sized companies.