We use the solution to back up the data of our on-premise protocol machines.
Technical Director at Edge Cloud
An easy-to-use and scalable solution
Pros and Cons
- "It provides quick backup recovery."
- "They should integrate the solution with Storage Area Network(SAN)."
What is our primary use case?
What is most valuable?
The solution provides fast backup recovery and is an easy-to-use portal.
What needs improvement?
They should integrate the solution with Storage Area Network(SAN).
For how long have I used the solution?
We have been using the solution for more than a year now.
Buyer's Guide
Acronis Cyber Protect Cloud
March 2025

Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability an eight out of ten. We have 50 end users in our organization.
How are customer service and support?
The solution’s technical support team is responsive. It replies to our tickets within an hour.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Veeam earlier. Comparatively, Acronis provides better endpoint security features.
How was the initial setup?
The solution’s initial setup was straightforward. I rate its process an eight out of ten. It is deployed on the cloud and the premises. It took a few minutes to complete.
What about the implementation team?
Our in-house team of six IT managers executed the solution's deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing a six out of ten. Its cost depends on storage size and number of endpoints.
What other advice do I have?
The solution has the best security features. Also, we can easily migrate the data from Veeam using Acronis. There is no learning curve as it has a very user-friendly GUI. I recommend it to others and rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Enterprise Support Specialist at teamone technologies pvt ltd
A backup solution with disaster recovery and ransomware protection
Pros and Cons
- "Disaster recovery is good."
- "The solution is expensive."
What is our primary use case?
We used the solution for backup.
What is most valuable?
The most important feature is ransomware protection. Also, all features are obtained in a single console. Disaster recovery is good.
What needs improvement?
The solution is expensive.
For how long have I used the solution?
I have been using Acronis Cyber Protect Cloud for five to six years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
This solution is used by 10-15 users. I rate its scalability a ten out of ten.
How are customer service and support?
Support is responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is neither easy nor complex. It depends on the number of agents and takes a few minutes to complete. Two to three technical engineers are enough for the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.
Which other solutions did I evaluate?
We worked with Veritas.
What other advice do I have?
Acronis Cyber Protect Cloud is easy to manage and implement. The licensing consolidation allows you to manage other products within one console, including data analytics, reporting, alerts, and support features.
Regular maintenance is not required.
Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jul 30, 2024
Flag as inappropriateBuyer's Guide
Acronis Cyber Protect Cloud
March 2025

Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.
Software Developer at ADMIN - Mike Kokolakis
Has good performance but the technical support could be better
Pros and Cons
- "The product is stable and has good performance. The product is scalable The solution is easy to set up."
- "It could be a little more user-friendly. The technical support also should be improved."
What is our primary use case?
We use it for endpoint backup, mainly an application backup for Windows servers and workstations.
What is most valuable?
The product is stable and has good performance.
What needs improvement?
It could be a little more user-friendly. The technical support also should be improved.
For how long have I used the solution?
I have been using this solution for the past year.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The product is scalable, with two users currently using the solution in our company. For maintenance, we have a developer and two engineers. .
How was the initial setup?
The solution is easy to set up. If you implement through EverCloud, the deployment is quick. You send a link to the client, install it locally, and gain complete access to client control. The deployment time depends on the complexity. A workstation setup can be quick, taking just three days for a full disk and engine backup. However, if you opt to store data in their Acronis Cloud, it can become quite expensive.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is expensive. There are competitive products in the market at cheaper rates. If you’re using Acronis on the cloud, it can be quite expensive. We renew the license on an annual basis.
What other advice do I have?
I recommend the solution. Overall, I rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Operating Officer at a tech services company with 51-200 employees
Efficiently back up for midsize organisation
Pros and Cons
- "The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
- "There is more room for improvement in the training."
What is our primary use case?
Most of our use cases are midsize organizations. They use Acronis Backup Cloud as a secondary backup, with their primary backup on their office and secondary on the cloud.
What is most valuable?
The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along.
Also, it's very secure, as Acronis continuously evaluates the security side. The kind of security features they bring in are really good. The interface is very easy to use.
What needs improvement?
Acronis comes out with many features and functions that most people don't use. They should provide more training so that people can leverage these options.
Acronis keeps introducing new features that most people are not aware, or they are not encouraged, or they are not informed. So typically, what happens is that I install cloud backup, and my backups are going on. I don't try to innovate on that any further. But Acronis keeps bringing in features. They should educate the customers so that they can benefit from it. There is more room for improvement in the training.
For how long have I used the solution?
I have been using Acronis Backup Cloud for five years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. We are a reseller, so we have over thousand users.
Which solution did I use previously and why did I switch?
Most competitors have similar solutions, but Acronis has an advantage in cybersecurity and protection. Other vendors focus more on backup and features around it. We compared Acronis with Veritas Alto SaaS Protection and Veeam.
How was the initial setup?
The initial setup is very easy. We use the cloud provider provided by Acronis.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a seven out of ten, where one is a high price, and ten is a low price. It's somewhere in the optimum range.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. There is still scope for improvement in the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Director at a tech services company with 11-50 employees
Good management, backup, and recovery features, with a single console to handle multiple backups
Pros and Cons
- "The management, backup, and recovery features are all very good."
- "The reporting could be improved. I would like to see some enhancements in that regard."
What is our primary use case?
We use this product to back up physical servers, virtual servers, PCs, and Office 365 files.
How has it helped my organization?
We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.
What is most valuable?
The management, backup, and recovery features are all very good.
What needs improvement?
The reporting could be improved. I would like to see some enhancements in that regard.
For how long have I used the solution?
Acronis Cyber Protect Cloud
What do I think about the stability of the solution?
Acronis is a stable solution and at the moment, it is very extensively used.
What do I think about the scalability of the solution?
This is a very scalable product.
For management purposes, we have perhaps five administrators who have access to it. We're probably managing more than 200 terabytes of data.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Prior to Acronis, we used Commvault, Backup Exec, and Veeam.
We found Commvault too expensive, overly complex, and very hardware intensive. Quite often with Commvault, you had to have more servers to put the backups onto than you were actually backing up.
How was the initial setup?
The initial setup is straightforward.
In our situation, although it was straightforward, it was quite complex in that we had to get all of our customers onto the system. We deployed it over a year, but that was because we were migrating lots of backup systems into one product.
What about the implementation team?
We implemented this product ourselves.
Once it's up and running, one or two people can maintain it. It's not heavy in that regard.
What was our ROI?
We have seen a return on investment using this solution.
What's my experience with pricing, setup cost, and licensing?
Acronis offers a 30-day free trial of the product.
There are no additional costs beyond the standard licensing fees.
Which other solutions did I evaluate?
Before choosing Acronis, we looked at Arcserve, Datto, and StorageCraft.
What other advice do I have?
We're looking at adding the disaster recovery option to this solution.
My advice for anybody who is looking into implementing this product is to talk to Acronis and do a 30-day trial.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a tech services company with 11-50 employees
An easy-to-use solution with good backup feature
Pros and Cons
- "The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
- "Acronis Cyber Protect Cloud needs to be more flexible with its pricing."
What is most valuable?
The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use.
What needs improvement?
Acronis Cyber Protect Cloud needs to be more flexible with its pricing.
For how long have I used the solution?
I have been using the product for six months.
What do I think about the stability of the solution?
The tool's stability is great.
What do I think about the scalability of the solution?
I rate Acronis Cyber Protect Cloud's scalability a ten out of ten. My company has 500 users from small and medium companies.
How are customer service and support?
The support is generally fine, but the process can be a bit tedious at times. Technicians have mentioned that a premium support option, similar to what we have for other products, would be beneficial.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the solution's deployment ease as nine and a half out of ten. It is simple and fast, and we manage it through the RMM software.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a six out of ten. You don't have to pay any additional costs.
What other advice do I have?
I rate the overall product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jul 11, 2024
Flag as inappropriateIT Infrastructure Lead at iConnect IT Business Solutions DMCC
Single console management for endpoints, as well as endpoint backup, simple to install, and maintain
Pros and Cons
- "The integration with multiple modules in the console and the backup and recovery features are very good."
- "I would like to see more integration with SIEM solutions."
What is our primary use case?
Acronis Cyber Protect Cloud has many modules included, but we were only interested in the antivirus, security landscape, and backup components.
This can be useful if a customer is looking for a single console to manage all of their endpoints in terms of antivirus as well as endpoint backup, office to private email backup, and remote support. Asset management, vulnerability management, and email security are all aspects of asset management. If the users are spread across the globe, this will be beneficial.
What is most valuable?
The integration with multiple modules in the console and the backup and recovery features are very good.
Stability, security, and integration with various platforms are already present. Acronis has been on the market for quite some time. They've been constantly improving it and making it better and better.
What needs improvement?
Licensing costs could be improved.
I would like to see more integration with SIEM solutions.
For how long have I used the solution?
I have been working with Acronis Cyber Protect Cloud for six months.
We are using the latest version.
What do I think about the stability of the solution?
Acronis Cyber Protect Cloud is a stable product.
What do I think about the scalability of the solution?
We have five customers, and the users are starting from 50 to 500 users.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We provide several solutions such as Singularity, EDR, and Sentinel Endpoint.
How was the initial setup?
The initial setup is straightforward.
This solution took two days to deploy, but it depends on which module is chosen. If you go with the overall solution, it could take a week.
We have one person to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's a subscription license with free trial licenses. It's a yearly subscription.
For technical support, there is a monthly and yearly billing option, as well as a subscription.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Acronis Cyber Protect Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Attendant at Zoffec Infotech
Has good anti-ransomware features
Pros and Cons
- "The product is a good anti-ransomware solution."
What is most valuable?
The product is a good anti-ransomware solution.
For how long have I used the solution?
I have been working with the solution since last year.
What do I think about the stability of the solution?
I would rate Acronis Cyber Protect Cloud's stability around eight to nine out of ten.
What do I think about the scalability of the solution?
The product offers native cloud services and is scalable.
How are customer service and support?
The product's support is good.
What's my experience with pricing, setup cost, and licensing?
I recommend the tool's monthly licensing model.
What other advice do I have?
I would rate Acronis Cyber Protect Cloud a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Acronis Cyber Protect Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Acronis Cyber Protect Cloud Report and get advice and tips from experienced pros
sharing their opinions.
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