Acronis Cyber Protect Cloud Reviews

Basically, we use it for backup and recovery as well for our servers. We don't use the security part, though, only the backup and disaster recovery.

It improved our work a lot. Instead of putting up just a recovery data center, it's just in the Acronis cloud, so it's very flexible and makes it easy to speed up the recovery VMs there as well.

The option to have disaster recovery and security in one dashboard is a pretty good aspect.

It's vendor agnostic.

The solution is pretty user-friendly.

The solution is easy to set up.

We find the product to be very scalable. 

It's very stable. 

I don't have any specific issues with the solution. 

The product could always be cheaper. 

We'd like to see more integration for Nutanix, Oracle, et cetera.

We started using Acronis probably around six months ago.

It's a very stable product. I would rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is very scalable. I'd rate the ability to grow the product eight out of ten.

We have about six people on the solution currently. The IT department uses it. 

We haven't really had any issues with the solution or technical support.

Positive

We previously used Veeam. With Veeam, you need a service provider in order to get services. We wanted scalability and something on the cloud. 

The initial setup is fairly straightforward. I'd rate it seven out of ten in terms of ease of use.

It just took us probably two weeks to deploy everything.

Basically, we just did a backup for all our critical servers first, and then after we did a disaster recovery, the process was smooth.

I'd rate the ease of setup a 7.5 out of ten.

We need about three people to handle the deployment. One is for the network as a network engineer, one for systems, and one for computing.

We handled the setup ourselves, in-house. 

The pricing is per endpoint, works per device, and then for per GB for storage. They could probably lessen the price, whether it's by GB, storage, or just by device.

There are no additional fees associated with the cost.

We are a partner.

I'm not sure which version of the solution we're using. It's likely the latest version. 

It's a very complete solution. However, potential users should check the features and functionality against their needs. 

I'd rate the solution seven out of ten.

We use it for the backup of user machines. We have a lot of machines, and I use it daily to monitor, check, and do upgrades and make sure that everything is working properly.

It saves money and time. I have some machines with a very complex setup. It takes, for example, one week to set up a machine. In case the machine fails, instead of installing it again in one week, I can restore it in one hour. So, it saves time, and we don't have to bring people again to set up the machine. 

It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. 

It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature. 

It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios.

I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level.

It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup.

I have been using this solution for more than six years.

It is very stable. If I need to restore something, it perfectly completes the mission.

Their support is very good and professional. I opened a case through our management site, and they called me. They followed up through emails to ensure that everything is okay.

I didn't use any other solution.

It is easy to deploy. I don't even need to use the documentation to do it. It does not take a lot of time. A new server takes half a day. 

Its deployment is very easy with Active Directory or via the management console. You can control and monitor where it fails. It is very easy to use and understand. I just play with the interface, and it is very easy to do things.

I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price.

I would advise others to go to the site and download it for free for 13 days and play with it. It is a very good solution that makes your life easier. The people behind this product are very smart, and they are thinking about the end-user.

I would rate Acronis Cyber Protect Cloud a nine out of ten.

We use the solution to backup servers.

There are many features I like such as the ability to run favourite scans multiply times a day. If the solution finds any malware, for example, it will do the actions automatically. This limits the amount of action a user needs to do. 

It is amazing how many ways you can do the recovery, you can recover by image, ISO, and files.

You can create a new VM, via the cloud, using the same image backup and network settings, that is very easy to configure

The Business Continuity Plan is all in one and easy to use, unlike competitors that require you to know more detail going forward. It is much more user-friendly.

There could be some changes done to the action page to simplify it. For example, when you want to do any actions with VM there could be more informative on the actions being done. Currently, there are just icons with no description of what the option does. The last improvement I would like to see is more information on the stages you are currently on and continually as you go through the process. 

I have been using the solution for two months.

I am new to the solution but I did some testings and It was very smooth. The new dashboard I created was working fine. There were no problems with stability.

You can have hundreds of machines running no problems, the scalability is very good.

I called technical support once or twice, I did not speak to them very much but they responded right away.

Everything was straightforward in setting up the solution, it took approximately 10 minutes. With some of the other competitors, the process could take a week.

With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run.

I tested Uni-Trends and Acronis at the same time and I went with Acronis because it impressed me.

I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere. You can backup whatever you want, anything from your mobile phone to your OneDrive. 

Based on my limited two months of experience with the product, the solution is perfect for me.

I rate Acronis Backup Cloud a ten out of ten.

I am a managed service provider and we provide this solution to small and medium-sized companies for backing up their data. 

The client will have local backup copies on their premises, and a backup copy of that in the cloud. At times, the clients will back up their data directly to the cloud from their end devices. The small companies prefer to do this without having a local installation of Acronis.

The most valuable features are the automated backup, and that you are able to manage all of your devices centrally. You are able to create a different account for the different clients so that everyone is backing up on the same server in their own environment.

I would like to have support for agentless backup, where you don't have to install an agent on the host.

I have been selling Acronis Backup Cloud for six months.

Scalability is good because there are no limits as to the number of agents you can have backing up data. Our clients are small and medium-sized companies with an average of 40 users.

Technical support is good. They are quite responsive and they are able to guide you when you have any technical issues.

Prior to Acronis, I used to use Cobian Backup. It had a final release several years ago.

Cobian did not have a lot of features. For example, it didn't have those related to cloud-based backups or knowledge of federated accounts.

The initial setup is not complex. I would say that it is quite easy and simple to do.

If you are setting up a cloud backup then the clients can be backing up their data within minutes, or perhaps within an hour. The speed at which the initial backup completes is dependent on the bandwidth that they have available, but in terms of getting it up and running, it can be done within an hour.

I would rate this solution an eight out of ten.

The most valuable feature of Acronis Backup Cloud is the ease of management.

Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones.

I have been using Acronis Backup Cloud for approximately three years.

The stability of Acronis Backup Cloud is good.

Acronis Backup Cloud is easy to scale.

We have approximately 15 users using this solution. However, we have more than 100 users including our customers.

Our main customers are small to medium companies.

The support from Acronis Backup Cloud is helpful.

The initial setup of Acronis Backup Cloud is simple.

The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from.

I recommend Acronis Backup Cloud to others.

I rate Acronis Backup Cloud an eight out of ten.

Currently, we're using it to backup all the workforce data from the laptops and devices. The data is taken to the server for backup purposes.

The solution is very easy to use. It's user-friendly.

The product offers very easy configuration capabilities.

It does what it's supposed to do. We needed a simple backup, and nothing too complex. If we need to recover data, we can recover it quickly. This is a very simple setup that works well for our purposes.

The reporting on the product has been good.

We've found the documentation very helpful.

The initial setup is very simple. It's one of the key reasons we chose the product.

The pricing of the solution is reasonable. We're quite happy with it.

We've been happy with the customization potential of the product.

The solution has good dashboards.

The technical support could be improved. When you create a ticket, the responsiveness you would expect is lacking.

I've been using the solution for nearly two years at this point. It's been a while.

The product is quite stable. In the two years we have used it, we haven't felt the need to really move to a different solution as it seems to be stable. There aren't bugs or glitches. It doesn't crash or freeze. It's great.

The solution scales well enough. The background is fast. They are using AWS as a background, and AWS scales beautifully as most of us know. With the AWS foundations, a company can scale the solution quite well.

We have about 70 people on the solution currently.

I can't say that we are too satisfied with technical support. When you open a ticket, it takes too long to get a response. The response times overall are quite lengthy.

The initial setup is not complex at all. It's very straightforward. This is a very simple solution to set up.

I don't remember exactly how long the deployment took, however, I recall the process being relatively quick.

We pay monthly under a subscription model. We're quite happy with the pricing. It's not overly expensive.

You don't have to pay for anything other than the license. However, they do have another version that offers a few more security features. It's an incremental change in price. Some of our staff are using it as they have very flexible licensing models in general.

We evaluated Druva before choosing this product. We chose Acronis due to the fact that we needed a simple product that could back up and give recovery to the cloud. Also, Druval was a bit pricier in comparison to Acronis.

We are just a customer and end-usser. We don't have a relationship with Acronis beyond that.

The solution is SaaS-based. That means, there's auto-updating happening, which means we are always on the latest version of the solution.

I would recommend the solution.

I'd advise new users to look at which version of the product they really need. No one should go in blindly as they have different versions according to size. One is their basic level, one is the advanced security, et cetera. If a company chooses correctly, then they'll be happy with the product later on and not feel the need to fill in requirements.

I'd rate the solution nine out of ten. We are quite happy with it overall.

Basically running backup plans for servers (daily basis), workstations (managers) and Office 365 (inbox).

I am from Perú, and IT departments are not very advanced here. Basically, it is way better than whatever we are used to using, tapes, etc. 

I would say compression, which was about 95% on the databases. The fact that the agent, which is installed on the system, can do Quality of Service. Therefore, I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT. I would only imagine how long will it take for them to do a QoS rule.

The logs could be better. Logs through the website are just too simple and basic.

For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools.

Probably the connectivity between the agent to the cloud console, because for some reason, sometimes I need to refresh.

No issues.

It is good. Basically, they can do the whole deployment, you just need to provide them remote access.

I personally have used corporate solutions, such as Dropbox, Veritas, and Veeam. Veeam is good as well.

The only complicated part was talking to my FortiGate provider to allow the ports.

I have been using pay as you go with Acronis, so the price is good.

I personally evaluated Dropbox, Veritas, and Veeam. Veeam is good as well.

Make sure to set the download for the right client. Acronis has multiples, especially for the SQL.

We use the solution to enhance our security infrastructure and related aspects, including backup. The backup is employed for distinct workflows, including separate workstations and Windows servers.

A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything.

It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product.

I've personally used the solution for the past one year and five months, while my company has been using it for over three years.

The solution is highly stable. I rate it a nine out of ten.

The product is scalable. We work with small and medium-sized businesses. I rate the scalability of the solution an eight out of ten.

The support has been consistently excellent. I did escalate an issue the customer was facing. Overall, everything has been great lately.

Positive

The initial setup is straightforward. The setup time for the client side is relatively short, but preparing the infrastructure, configuration, and addressing may take about an hour. I rate it a nine out of ten.

The solution is a bit expensive for medium-sized companies.