We use the product to provide a robust backup solution for users, particularly those working remotely. It ensures data backup and protection across various locations.
Presales Solutions Architect at Freelance
Provides efficient cybersecurity and has a valuable data backup functionality
Pros and Cons
- "The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
- "The platform's interface could be user-friendly."
What is our primary use case?
What is most valuable?
The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities. It helps restore backup instantly and works faster than traditional backup methods.
What needs improvement?
The platform's interface could be user-friendly.
For how long have I used the solution?
I have been using Acronis Cyber Protect Cloud for five years.
Buyer's Guide
Acronis Cyber Protect Cloud
November 2024
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten. It is based on the results of both backup and restore processes.
What do I think about the scalability of the solution?
We have small businesses as our customers for Acronis Cyber Protect Cloud. The platform provides horizontal scalability.
How was the initial setup?
The setup is relatively easy. However, deploying the server to manage the end user does require some tricks, but overall, it's easy. The deployment takes three minutes to complete. I rate the process an eight.
What's my experience with pricing, setup cost, and licensing?
Acronis Cyber Protect Cloud's price is reasonable. However, Acronis is more inexpensive than Veeam. I rate the overall pricing as six out of ten.
What other advice do I have?
Customers utilize Acronis Cyber Cloud by deploying agents on their devices, such as laptops, to ensure data backup and cybersecurity.
I utilize various backup solutions, including Veeam. The added value of Acronis lies in its ability to protect end users and their data, allowing them to access their data from anywhere.
The real-time production and threat detection capabilities have proven advantageous for end users. They can restore data and perform backups from anywhere without the need to be connected to a VPN or similar networks. The management console's user interface is crucial in influencing operational efficiency.
I advise end users to install the agent on their laptops. If they lose some data, they are lucky to have help and can recover their data quickly without any issues.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Last updated: Mar 20, 2024
Flag as inappropriateIT Infrastructure Lead at iConnect IT Business Solutions DMCC
A highly stable solution that can be used to back up users' endpoint data, files, and folders
Pros and Cons
- "The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
- "The solution should increase its security features."
What is our primary use case?
We use Acronis Cyber Protect Cloud to protect and back up users' endpoint data, files, and folders. We also use the solution to back up their emails, Teams mailbox data, OneDrive data, and SharePoint data.
What is most valuable?
The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints. The solution ensures a backup to recover data in case of a disaster.
What needs improvement?
The solution should increase its security features. After endpoint protection, they say it has VDR capability, but I don't think so.
What do I think about the stability of the solution?
Acronis Cyber Protect Cloud has very good stability.
What do I think about the scalability of the solution?
I have more than 50 customers for Acronis Cyber Protect Cloud.
I rate the solution a nine out of ten for scalability.
How was the initial setup?
The solution's initial setup is average and neither very straightforward nor too complex. Anybody who watches the videos or documentation can manage to do it.
What about the implementation team?
For the cloud edition, you need to download an agent and create the policies, and it's good to go. If you do an on-premises solution, you need to download the software, run the installer on the server, create policies, and add the devices to do backup. One L2 technical engineer is needed for the solution's maintenance and deployment.
What was our ROI?
We have seen a return on investment with Acronis Cyber Protect Cloud. With the cloud version, you don't need to invest in a server and storage on-premises as it's all taken care of on the cloud. The solution is easy to manage, and you don't need a dedicated admin to manage the solution. Any IT L1 OR L2 engineer can manage the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately priced, where it is neither cheap nor expensive.
What other advice do I have?
In case of data loss or laptop theft with remote users traveling to different places, the data is protected with Acronis Cyber Protect Cloud. They can recover the data back to a new laptop.
With Acronis Cyber Protect Cloud, one single platform can do a backup. It has an antivirus feature as well. It can do backups for endpoints, servers, applications, and databases. Cloud-based applications like Microsoft 365 and Google Suite can be backed up using one single platform.
The solution's most useful disaster recovery capabilities are the files and folders backup and recovery and a complete laptop backup, called a bare-metal recovery. Acronis Cyber Protect Cloud is a very good backup solution. Acronis Cyber Protect Cloud can do a backup of endpoints and mailboxes in one solution.
With Acronis Cyber Protect Cloud, you have your data backed up and safely protected. The solution helps you to recover lost data, which is beneficial. Instead of going for multiple solutions, one single solution can be used for backup and recovery and antivirus. The solution also helps to back up the data of cloud-based applications.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Feb 9, 2024
Flag as inappropriateBuyer's Guide
Acronis Cyber Protect Cloud
November 2024
Learn what your peers think about Acronis Cyber Protect Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Director at Lighthouse Solutions
A comprehensive solution for taking the backup of servers and endpoints
Pros and Cons
- "I am impressed with the product's file-sharing feature."
- "I would rate the product an eight out of ten. The tool needs to have better protection. The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth."
What is our primary use case?
We use the tool as a backup for the servers and endpoints. The tool is a complete solution that offers a single console and agent. It also offers email protection and patch management.
What is most valuable?
I am impressed with the product's file-sharing feature.
What needs improvement?
I would rate the product an eight out of ten. The tool needs to have better protection. The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth.
For how long have I used the solution?
I have been using the product for one year.
What do I think about the stability of the solution?
I would rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten. Our customer has 100 users for the tool.
How was the initial setup?
I would rate the product's initial setup an eight out of ten. The tool's deployment takes two to three days to complete and depends on the customer's databases. We do the installation once we understand the customer's scope.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month.
What other advice do I have?
Customers have all features integrated into a single window and do not have to go to different vendors.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
Engineer - Systems & Security at a tech consulting company with 51-200 employees
Useful for backup and offers a user-friendly console
Pros and Cons
- "The most valuable feature of the solution is that its console itself is user-friendly."
- "Advanced backup is an area with certain shortcomings where improvements are required."
What is our primary use case?
I use the solution in my company for backup purposes.
What is most valuable?
The most valuable feature of the solution is that its console itself is user-friendly. Cyber Protection Console remains user-friendly for all 365 days. We can train customers to use the tool's console. When errors happen in the tool, the tool provides some articles and steps for troubleshooting. It is a very user-friendly tool. The console can be customized.
What needs improvement?
Advanced backup is an area with certain shortcomings where improvements are required. The number of applications is limited for advanced backup. The tool should provide more application-based backup or applications, which will be an advantage when compared to other backup products. Acronis only provides EDR for Windows-branded systems. If the tool can provide EDR for Mac OS, it would be better.
At the moment, Cyber Protect provides various and diverse features. I would like to see XDR in the tool. Now, the product provides EDR with antivirus features. If the tool can provide XDR functionalities, it would be better.
For how long have I used the solution?
I have been using Acronis Cyber Protect Cloud for a year. My company is a distributor of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
The product is suitable for enterprise and medium-sized companies. In general, the tool is suitable for SMEs.
How are customer service and support?
The solution provides a support portal. I rate the support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with ExtremeCloud IQ and MistAI.
How was the initial setup?
The product's initial setup phase is simple.
The solution is deployed on the cloud model, but sometimes, some customers want an on-premises model as well.
The solution can be deployed in a couple of hours.
What about the implementation team?
The product's initial setup phase was managed through consultation, and my company also provides implementation services to customers. After implementation, the customers monitor the console. My company provides support to customers who use the tool. My customers can call our company or email us about the things they can't troubleshoot. If we can also troubleshoot the incident, we can update the tool's support, after which we can use some support portals from Acronis.
What's my experience with pricing, setup cost, and licensing?
The price of the product falls under a medium range.
Which other solutions did I evaluate?
Acronis Cyber Protect Cloud is comparable with Rubrik.
What other advice do I have?
The product updates happen within three months, but there are no daily updates.
There needs to be a partner portal and the facility to email the tool's support team for technical support.
I recommend the product to others.
I rate the overall tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Jun 26, 2024
Flag as inappropriateSoftware Developer at ADMIN - Mike Kokolakis
Has good performance but the technical support could be better
Pros and Cons
- "The product is stable and has good performance. The product is scalable The solution is easy to set up."
- "It could be a little more user-friendly. The technical support also should be improved."
What is our primary use case?
We use it for endpoint backup, mainly an application backup for Windows servers and workstations.
What is most valuable?
The product is stable and has good performance.
What needs improvement?
It could be a little more user-friendly. The technical support also should be improved.
For how long have I used the solution?
I have been using this solution for the past year.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The product is scalable, with two users currently using the solution in our company. For maintenance, we have a developer and two engineers. .
How was the initial setup?
The solution is easy to set up. If you implement through EverCloud, the deployment is quick. You send a link to the client, install it locally, and gain complete access to client control. The deployment time depends on the complexity. A workstation setup can be quick, taking just three days for a full disk and engine backup. However, if you opt to store data in their Acronis Cloud, it can become quite expensive.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is expensive. There are competitive products in the market at cheaper rates. If you’re using Acronis on the cloud, it can be quite expensive. We renew the license on an annual basis.
What other advice do I have?
I recommend the solution. Overall, I rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Director at a tech services company with 11-50 employees
Good management, backup, and recovery features, with a single console to handle multiple backups
Pros and Cons
- "The management, backup, and recovery features are all very good."
- "The reporting could be improved. I would like to see some enhancements in that regard."
What is our primary use case?
We use this product to back up physical servers, virtual servers, PCs, and Office 365 files.
How has it helped my organization?
We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.
What is most valuable?
The management, backup, and recovery features are all very good.
What needs improvement?
The reporting could be improved. I would like to see some enhancements in that regard.
For how long have I used the solution?
Acronis Cyber Protect Cloud
What do I think about the stability of the solution?
Acronis is a stable solution and at the moment, it is very extensively used.
What do I think about the scalability of the solution?
This is a very scalable product.
For management purposes, we have perhaps five administrators who have access to it. We're probably managing more than 200 terabytes of data.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Prior to Acronis, we used Commvault, Backup Exec, and Veeam.
We found Commvault too expensive, overly complex, and very hardware intensive. Quite often with Commvault, you had to have more servers to put the backups onto than you were actually backing up.
How was the initial setup?
The initial setup is straightforward.
In our situation, although it was straightforward, it was quite complex in that we had to get all of our customers onto the system. We deployed it over a year, but that was because we were migrating lots of backup systems into one product.
What about the implementation team?
We implemented this product ourselves.
Once it's up and running, one or two people can maintain it. It's not heavy in that regard.
What was our ROI?
We have seen a return on investment using this solution.
What's my experience with pricing, setup cost, and licensing?
Acronis offers a 30-day free trial of the product.
There are no additional costs beyond the standard licensing fees.
Which other solutions did I evaluate?
Before choosing Acronis, we looked at Arcserve, Datto, and StorageCraft.
What other advice do I have?
We're looking at adding the disaster recovery option to this solution.
My advice for anybody who is looking into implementing this product is to talk to Acronis and do a 30-day trial.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Attendant at Zoffec Infotech
Has good anti-ransomware features
Pros and Cons
- "The product is a good anti-ransomware solution."
What is most valuable?
The product is a good anti-ransomware solution.
For how long have I used the solution?
I have been working with the solution since last year.
What do I think about the stability of the solution?
I would rate Acronis Cyber Protect Cloud's stability around eight to nine out of ten.
What do I think about the scalability of the solution?
The product offers native cloud services and is scalable.
How are customer service and support?
The product's support is good.
What's my experience with pricing, setup cost, and licensing?
I recommend the tool's monthly licensing model.
What other advice do I have?
I would rate Acronis Cyber Protect Cloud a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Support Specialist at Team One Technologies Pvt. Ltd
Provides instant recovery and ransomware protection
Pros and Cons
- "Stability is a ten. No issues, no performance drops, and no crashes."
- "The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
What is most valuable?
Instant recovery and ransomware protection are the strong points. The active protection feature is particularly impressive.
What needs improvement?
The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily.
In the future releases, it would be great to have system protection and vulnerability assessment as additional features.
For how long have I used the solution?
I have been using Acronis Backup Cloud for the past five years. We use the latest version.
We mostly use Backup Cloud for backing up our on-premises servers. If a customer requires cloud storage, then we suggest adding additional backups on cloud storage based on the required storage space. Acronis provides its own cloud storage. It's a public cloud.
What do I think about the stability of the solution?
Stability is a ten. No issues, no performance drops, and no crashes.
What do I think about the scalability of the solution?
I would rate it ten out of ten. There are around 10-20 customers who have Acronis Backup Solution. It only requires server load.
How are customer service and support?
When customers renew their support, they will get the necessary assistance. Support is always available. They are helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Veritas. The previous product was not very layman and required contacting a configuration repair person. Acronis, on the other hand, can be easily accessed and understood by any customer regarding backup policies. It also provides a better understanding of licensing, which was difficult with the previous product. Acronis is a more configurable product, and it offers a single console for managing all devices.
How was the initial setup?
It was really easy. The manageability and access are simple on a daily basis. The installation and implementation take around thirty minutes. However, to properly deploy and set it up, it may take two or more days.
It doesn't require any maintenance. The data is automatically handled.
What about the implementation team?
It's done remotely.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is very high. If any customers submit the renewal during the renewal period, it should be covered by the renewals. It starts from the renewal and not from the recent fees applicable. If customers have issues with their organization and don't want to renew right now, but plan to renew after six months, they may have applicable reinstant charges. However, these reinstitution charges can be wiped off or paid off. There are additional costs attached to the standard license.
I would rate it a six, where one is expensive, and ten is cheap.
What other advice do I have?
Overall, I would rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrators.
Buyer's Guide
Download our free Acronis Cyber Protect Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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