Acronis Cyber Protect Cloud Reviews

It provides reliability and the confidence when a server disaster happens, that the product is actually doing what it says it's doing. For example, we have a backup of our servers. It's the only important thing in a backup software, at least for a company our size, is that we actually get our data backed.

Normally, I don't care how long it takes to get the data. It's important to a point, but ultimately, as long as the data comes back, that's all that we care about.

Acronis has curved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability. That's the main reason why we use it. It lets you know if anything has gone wrong with the server. It'll email you.

They have online cloud support. Basically, it allows you to monitor multiple servers from one location, so they've their control panel/dashboard, which allows you to monitor more than one server. So, we've got three primary servers, then I use one of those as control dashboards to get in and go look at see what's going on with the other servers. It lets me call up programs real quick.

When you come in the morning, it will tell you if it made the night's backups the night before, which is really cool. You can do validation. That's one of the best features that's available with it: validations.

That means when you make a backup, they've got this thing where you can validate the backup and Acronis tells you whether or not the backup is valid. You're not just recording garbage. This would be one of the big advantages of using it. They have some centralized vaults and personal vaults, paid management, disk management, and mounted images. They allow you to make an ISO image of the server which you're working on.

A super big feature: If a server crashes, you just can't go back in there, because everything you've had on it crashed. So Acronis lets you create a CD. It's called an ISO CD. It's an imaging CD, and you drop that in the server. That lets you back into the server environment through Acronis to get Acronis set back up on that machine. This is what is critical to the whole thing, because you got to have a way back into the environment so that you can rebuild the server.

I can sleep at night. Seriously, that's important for an IT system's administrator, knowing that the data which we're doing our day-to-day business on is being backed up nightly. If we lost our software that we run on, it is around $120,000, and if we lose that, we're pretty much up the creek. So Acronis backs that up, it validates the backup, and I know, the backups which we have are supposedly good.

They have cloud storage technology. The problem with it, it's slow. Say if all of our backups here failed, like the week back up locally to tape drives and different types of masses, and we store our data locally here where I'm at in RPI. However, say lightning hit the building, the servers blew up, everything was bad/corrupted, and I had to go buy a new server. So a new server shows, so how do I get my data back? Then, I would have to connect through Acronis Cloud.

Now, I can get the data back; however, the amount data that I got to get back is so big that I would actually end up telling them, "Okay, you know what? Record the data to a tape and mail me the tape. Or, mail me the backup on a giant flash drive or some type of hard media that I could get back from them."

Because the data that companies are backing up nowadays, it's so big even if you have high speed internet, it's still not big enough. It would probably take me three days to get the backup downloaded. It takes a really long time to get really big backups back from the cloud.

That's not Acronis's problem, that's the Internet's problem. If we all get fiber optics internet, that would solve it.

That only thing that's bad about the company... the naming of their product. The names that they have for their products are insane: Acronis Backup, Acronis Backup 10.5, Acronis Backup 11, Acronis Backup 11.5, Acronis Backup for Windows, Acronis Backup Advanced, Acronis Backup Advanced 11.5, and Acronis Backup 12.5 Server. It gets the customer confused. That's the issue I have was with the naming of their product. Once you know the product, you need and you actually get the product, it's perfect. It runs great, works well, and the tech support is fantastic.

For the last four years.

I've never had a problem with Acronis crashing. The product is completely stable. Speed might help, but it backs up within the proper parameters of what it's doing. So, I don't know what else you would actually do to try to improve with it.

If you're looking for a scalable tool, Acronis is definitely the way to go. They've pretty much thought about just about everything. Even it emails you at night, I know every step of the way what's going on. It gives me all of the server information as it's making the backup. I've got to get a really good disaster plan back up. You can even get an email telling you how the steps to actually reinstall the system once it goes down. Thus, their disaster recovery program is real good, too.

Excellent. They have excellent tech support people.

I wish all the companies were like them. I always get a live person in a timely fashion. If they don't know the answer, they've got another Tier 2 tech support that they can go to and ask. They have always answered a question when asked.

I used to run Microsoft Backup. It was built into every single copy of the Windows server. The problem with this (everybody knows about this) is they require you to use a floppy disk. Nobody has floppy disks anymore, you have to buy a USB floppy disk to get the little files saved and that the entire backup to depends on.

When it was time to make an upgrade, I used a variety of different programs. Backing up stuff in a server environment is different than backing up a home computer, so I mainly went with the Acronis product, because they're world-renowned for server backups and if you need a reliable backup you go to Acronis. I don't know what else anybody else would want. I know Symantec has a couple of different backup products, but I don't think they're as reliable as Acronis.

I discovered Acronis when I started doing some research on backups and my father-in-law, who was an IT guy, he was like, "You should put Acronis on that system." I was like, "Well, all right, I'll go check it out." So, I did a lot of research on it, then I just ended up picking Acronis. After reading about what they do and how they do stuff, it just seemed like the right company to pick.

It's literally, click setup, enter, and that's it. It'll install it. It does everything. It installs Acronis machine services. That's what runs on the servers.

Symantec was the other choice, it and Retrospect. But I don't use Retrospect for server backups. I wouldn't trust it for that. I trust it for file backups, but not for server backups.

Buy it sooner than later. If you don't have a backup solution or a disaster recovery program in your company, you're flirting with disaster.

The tool is really important for me, because I have my job because of this program and making sure that we can restore the company. It's a big deal when you lose server capability.

The solution is used for backup and data protection. It allows customers to back up their data on their Acronis Cloud. They can also do local backups, which can then be replicated on the cloud server.

Data protection and ransomware protection are the most valuable features of the solution.

The solution's provisioning of packages and how they are charged could be improved.

I have been using Acronis Cyber Protect Cloud for two years.

I rate Acronis Cyber Protect Cloud an eight out of ten for stability.

Our clients for Acronis Cyber Protect Cloud are usually small and medium-sized businesses.

I rate the solution a nine out of ten for scalability.

The solution's technical support team causes a bit of delay in resolving issues.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution’s deployment took a few days.

We have seen a return on investment with Acronis Cyber Protect Cloud. The solution gives peace of mind through the level of protection it provides for our data.

Acronis Cyber Protect Cloud is an expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

The solution's integrated cyber security feature is very, very good. It is fairly easy to use, but the provisioning can be difficult when we are trying to provision for the clients. I would recommend the solution to other users.

Acronis Cyber Protect Cloud provides good data protection and security from threats like ransomware. Acronis Cyber Protect Cloud is a very effective solution for disaster recovery when you lose your data.

Overall, I rate the solution an eight out of ten.

We mainly use Acronis Cyber Protect Cloud for backup. 

The main strengths of Acronis lie in its cost-effectiveness, user-friendly interface, and comprehensive services. Users find it easy to use without requiring extensive customer support for basic functions. Acronis offers secure data backup with added antivirus protection, making it a reliable choice. It's also notable for its flexibility, offering two models, per workload or per gigabyte, catering to various workstation needs and budget constraints. This unique feature is highly appreciated.

Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups.

I have been using Acronis Cyber Protect Cloud for more than eight to nine months.

I would rate the stability seven out of ten. Acronis tends to generate alarms and alerts that sometimes result in misunderstandings. While I wouldn't call them false alarms, there's a need to address the discrepancies between these notifications. Occasionally, I receive alerts indicating that my backup is full, but upon investigation, the backup is not actually failing. Instead, issues like failed vulnerability assessments or antivirus scans are incorrectly linked to backup failures. This is a significant concern that requires attention.

I would rate the scalability an eight out of ten. 

Essentially, deploying this is a straightforward process, and just one or two technically proficient individuals are sufficient for the task. It's user-friendly, and various installation methods are available, including deployment via Active Directory on a local server. It's not a complex undertaking and can be managed by a small team. I would rate the initial setup seven out of ten.

Acronis is cost effective and I would rate the pricing a two out of ten. 

Acronis offers its storage and integrates with third-party solutions, providing antivirus and disaster recovery software. In comparison to Rui and other providers, Acronis stands out with a wide range of options. However, there's one issue with Acronis: the occasional downtime of their data centers for maintenance. This is a significant drawback, especially since data is crucial for customers, and the reliance on a single data center in India can lead to routing traffic to external data centers. This aspect should be improved.

I would rate the overall solution nine out of ten. 

My company uses Acronis Cyber Protect Cloud for backup and security.

The most valuable feature of the solution is that it can cover both the cloud and the on-prem devices. From a performance point of view, it's a very good product that is very easy to use and covers many virtual environments.

I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required.

The solution can provide for more scalability options.

I have been using Acronis Cyber Protect Cloud for sixteen years. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company has around 50 users of the solution.

I have experience with the solution's technical support. I rate the technical support a nine out of ten.

Positive

I have experience with Veritas, Veeam, and Commvault. I chose Aronis over other tools as it is a much easier tool to use and a well-integrated solution with cloud services.

The product's installation phase was easy.

The solution is deployed on the cloud and on an on-premises model.

The solution's deployment phase doesn't take much time, and it is something that depends on the environment where it is getting deployed. The deployment takes ten to fifteen minutes to be completed.

The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap.

The product's price depends on the environment of a business and the number of systems or types of devices used. There are no additional costs apart from the licensing fees attached to the solution.

Maintenance is required for the solution. As Acronis Cyber Protect Cloud is a product based on cloud technology, it updates automatically.

I rate the overall tool a nine out of ten.

We use the tool as a backup for the servers and endpoints. The tool is a complete solution that offers a single console and agent. It also offers email protection and patch management. 

I am impressed with the product's file-sharing feature. 

I would rate the product an eight out of ten. The tool needs to have better protection.  The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth.

I have been using the product for one year. 

I would rate the tool's stability an eight out of ten. 

I would rate the product's scalability a nine out of ten. Our customer has 100 users for the tool. 

I would rate the product's initial setup an eight out of ten. The tool's deployment takes two to three days to complete and depends on the customer's databases. We do the installation once we understand the customer's scope. 

I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month. 

Customers have all features integrated into a single window and do not have to go to different vendors.

I use the solution in my company for backup purposes.

The most valuable feature of the solution is that its console itself is user-friendly. Cyber Protection Console remains user-friendly for all 365 days. We can train customers to use the tool's console. When errors happen in the tool, the tool provides some articles and steps for troubleshooting. It is a very user-friendly tool. The console can be customized.

Advanced backup is an area with certain shortcomings where improvements are required. The number of applications is limited for advanced backup. The tool should provide more application-based backup or applications, which will be an advantage when compared to other backup products. Acronis only provides EDR for Windows-branded systems. If the tool can provide EDR for Mac OS, it would be better.

At the moment, Cyber Protect provides various and diverse features. I would like to see XDR in the tool. Now, the product provides EDR with antivirus features. If the tool can provide XDR functionalities, it would be better.

I have been using Acronis Cyber Protect Cloud for a year. My company is a distributor of the tool.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

The product is suitable for enterprise and medium-sized companies. In general, the tool is suitable for SMEs.

The solution provides a support portal. I rate the support an eight out of ten.

Positive

I have experience with ExtremeCloud IQ and MistAI.

The product's initial setup phase is simple.

The solution is deployed on the cloud model, but sometimes, some customers want an on-premises model as well.

The solution can be deployed in a couple of hours.

The product's initial setup phase was managed through consultation, and my company also provides implementation services to customers. After implementation, the customers monitor the console. My company provides support to customers who use the tool. My customers can call our company or email us about the things they can't troubleshoot. If we can also troubleshoot the incident, we can update the tool's support, after which we can use some support portals from Acronis.

The price of the product falls under a medium range.

Acronis Cyber Protect Cloud is comparable with Rubrik.

The product updates happen within three months, but there are no daily updates.

There needs to be a partner portal and the facility to email the tool's support team for technical support.

I recommend the product to others.

I rate the overall tool an eight out of ten.

Instant recovery and ransomware protection are the strong points. The active protection feature is particularly impressive.

The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily.

In the future releases, it would be great to have system protection and vulnerability assessment as additional features.

I have been using Acronis Backup Cloud for the past five years. We use the latest version.

We mostly use Backup Cloud for backing up our on-premises servers. If a customer requires cloud storage, then we suggest adding additional backups on cloud storage based on the required storage space. Acronis provides its own cloud storage. It's a public cloud.

Stability is a ten. No issues, no performance drops, and no crashes.

I would rate it ten out of ten. There are around 10-20 customers who have Acronis Backup Solution. It only requires server load.

When customers renew their support, they will get the necessary assistance. Support is always available. They are helpful and responsive.

Positive

I used Veritas. The previous product was not very layman and required contacting a configuration repair person. Acronis, on the other hand, can be easily accessed and understood by any customer regarding backup policies. It also provides a better understanding of licensing, which was difficult with the previous product. Acronis is a more configurable product, and it offers a single console for managing all devices.

It was really easy. The manageability and access are simple on a daily basis. The installation and implementation take around thirty minutes. However, to properly deploy and set it up, it may take two or more days. 

It doesn't require any maintenance. The data is automatically handled.

It's done remotely.

The licensing cost is very high. If any customers submit the renewal during the renewal period, it should be covered by the renewals. It starts from the renewal and not from the recent fees applicable. If customers have issues with their organization and don't want to renew right now, but plan to renew after six months, they may have applicable reinstant charges. However, these reinstitution charges can be wiped off or paid off. There are additional costs attached to the standard license.

I would rate it a six, where one is expensive, and ten is cheap. 

Overall, I would rate the solution a ten out of ten. 

As a managed IT services provider, we have a wide array of clients with very diverse backup needs. These clients range from small mom and pop shops to individual users to retailers to Fortune 500 companies. Each of these clients has a vastly different approach when it comes to backups.

We chose Acronis as our backup solution because of the diversity in the types of backups it can provide.

One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source.

One of the areas where the product could be improved is its online cloud backup. I do appreciate the way the product is easy to navigate, however, sometimes I have difficulty managing the security permissions on my backups.

While using Acronis I have not encountered any issues with stability.

Acronis backup scales very well, and I use it in many different cases from single users to Fortune 500 companies.

The level of technical support is very good. I would give them a nine out of 10. 

Part of the reason we selected Acronis as our backup solution is their amazing support and installation. It is easy to deploy products anywhere in the world, across our wide variety of clients, and the support is right there for us if we need help with anything.

I have used other solutions, such as Norton Backup and Arcserve. Acronis is by far the most cost-effective.

The setup could not be easier. It installs without fail in 100 percent of my setups.

I advise my clients to seriously look at the cloud offering because the hardware to have a good onsite backup is still pricey.

I did not look at any other products.

I would suggest to anyone using this product to take advantage of the support and the advanced features such as replication of their backup set.