Amazon S3 Glacier Reviews, Competitors and Pricing

Rajbir Singh

Director - DevOps and Infrastructure at INTIGRAL

Nov 21, 2019

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Excellent storage capabilities, great cost savings, and very efficient

Pros and Cons

"The solution is great for storing data you don't usually need access to. It's also well-integrated with Amazon S3."

What is our primary use case?

We primarily use the solution for cold storage.

What is most valuable?

The solution is great for storing data you don't usually need access to. It's also well-integrated with Amazon S3.

You store data in S3 and you create a policy that if this data is not accessed very frequently or if the data is not used, it will move that data from high storage to low storage. Cost-wise, it means great savings. If I'm paying $10 in internal storage, it will move to Glacier where I only pay less than a cent. You can push the data which you need, say once every two months or once every three months. That's the kind of data you can push into Glacier, not the data which you use every day or twice in a week.

What needs improvement?

I can't think of any improvements. It's a self-sustainable platform. We don't have anything which we need to add on. We are quite happy with the service.

Writing and storing data is very efficient. However, when you want to retrieve the data, it is a little bit time consuming because it specifies to retrieve the data it is going to take time, so you must make sure you log store the data which you will be accessing or which you will need very frequently.

For how long have I used the solution?

I've been using Glacier for seven to eight years.

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What do I think about the stability of the solution?

You don't have issues while accessing the data; we haven't seen any outages or downtime.

What do I think about the scalability of the solution?

It's scalable. It is huge. Managing the integration is quite easy and it's managed in a very simple way. It's not like you have to have some complex understanding of our platform so it's quite easy to manage.

What other advice do I have?

We are using the cloud deployment model. Everything is always on the cloud.

I'd rate the solution nine out of ten. It's a really good solution that could use a few small improvements, but for us, it works very well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Shaban AL-Ahmad

CEO at ITSAGILITY DMCC

Mar 6, 2021

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A cost-effective cloud storage service with good support.

Pros and Cons

"I like the price. If you compare Glacier to others, the prices in terms of what you store beyond retention are much lower."

"The response times could be faster. When you are with Amazon and use Glacier, you expect a response time between four to seven hours to retrieve the data."

What is our primary use case?

We use S3 as a short-term backup, and we use the Glacier as a long retention backup for our customers. We also use Crosswork to orchestrate from on-prem to the cloud. For example, we had a customer who has certified remote offices, and they want to control the backup at these remote offices from the head office. We installed our own software, and we booked and supplied S3 pockets to each one.

What is most valuable?

I like the price. If you compare Glacier to others, the prices in terms of what you store beyond retention are much lower. You would pay a lot more money to archive it online or on-premise storage because Glacier has been designed to keep content for longer retention. It will cost a lot of money if you keep it in online storage in your data center.

What needs improvement?

The response times could be faster. When you are with Amazon and use Glacier, you expect a response time between four to seven hours to retrieve the data. People will want to keep the content for a longer time, but they want to make shorter windows for that.

It will help if they make that according to the SLA, for example, SLA level 1, SLA level 2, and SLA level 3, and make a premium SLA for Glacier and make it one hour and 15 minutes to retrieve it.

All this will enhance the utilization of Glacier for our client's content. IT people will think that even archive should be faster, but archive means delivery is faster. It should guarantee content integrity at a certain time when you need the information.

How are customer service and technical support?

Amazon partner support is very good. You have different levels of support. There are options like standard and premium vendor support. Based on that, you have some of the business services like business support.

How was the initial setup?

The implementation of Amazon S3 Glacier is straightforward. It is very nice. It is just a couple of steps. If the engineer understands the components, it is easy to integrate.

What's my experience with pricing, setup cost, and licensing?

Amazon S3 Glacier is much cheaper than competing products.

What other advice do I have?

You have to be aware of Glacier's performance. There is a delay in Glacier, and you will not have a response because you can archive it. If you bring files from the library, from the archive, the response time is between four to seven hours. When you fetch something from the archive, it will take time. If you want to make it faster, we keep the content on S3, and it will come instantly.

On a scale from one to ten, I would give Amazon S3 Glacier a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

Buyer's Guide

Amazon S3 Glacier

November 2024

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Learn what your peers think about Amazon S3 Glacier. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

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816,406 professionals have used our research since 2012.

it_user6186

Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com

Jan 28, 2018

Cloud Conversations: AWS Glacier Overview

Pros and Cons

"AWS does support the ability for user controlled movement of data between regions for business continuance (BC), high availability (HA) and disaster recovery (DR)."

PART I

For those not familiar, Simple Storage Services (S3), Glacier and Elastic Block Storage (EBS) are part of the AWS cloud storage portfolio of services. There are several other storage and data related service for little data database (SQL and NoSql based) other offerings include compute, data management, application and networking for different needs shown in the following image.

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AWS Services Console via www.amazon.com

AWS basics

AWS consists of multiple regions that contain multiple availability zones where data and applications are supported from.

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Note that objects stored in a region never leave that region, such as data stored in the EU west never leave Ireland, or data in the US East never leaves Virginia.

AWS does support the ability for user controlled movement of data between regions for business continuance (BC), high availability (HA) and disaster recovery (DR). Read more here at the AWS Security and Compliance site.

PART II

For those not familiar, Simple Storage Services (S3), Glacier and Elastic Block Storage (EBS) are part of the AWS cloud storage portfolio of services.

Note that I sometimes use other AWS regions outside the US for testing purposes, for compliance purpose my production, business or personal data is only in the US regions.

The following figure is a generic example of how cloud and object storage are accessed using different tools, hardware, software and API’s along with gateways. AWS is an example of what is shown in the following figure as a Cloud Service and S3, EBS or Glacier as cloud storage. Common example API commands are also shown which will vary by different vendors, products or solution definitions or implementations. While Amazon S3 API which is REST HTTP based has become an industry de facto standard, there are other API’s including CDMI (Cloud Data Management Interface) developed by SNIA which has gained ISO accreditation.

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Cloud and object storage access example via Cloud and Virtual Data Storage Networking

In addition to using Jungle Disk which manages my AWS keys and objects that it creates, I can also access my S3 objects via the AWS management console and web tools, also via third-party tools including Cyberduck.

PART III

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Cloud and object storage access example via Cloud and Virtual Data Storage Networking

AWS cloud storage gateway

In 2012 AWS released their Storage Gateway that you can use and try for free here using either an EC2 Amazon Machine Instance (AMI), or deployed locally on a hypervisor such as VMware vSphere/ESXi.

In general, the gateway is an AWS alternative to using third product gateway, appliances of software tools for accessing AWS storage.

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Image courtesy of www.amazon.com

What about Glacier'

I like Glacier and its prospects for doing some various things, particular for inactive data including deep archives that will seldom if every be accessed, yet need to be retained. The business value proposition of Glacier is that it has a very high durability and low-cost assuming that you do not need to frequently access your data, and when you do, that you can wait three to five hours before retrieving it from your S3 buckets.

Access to Glacier is via API or AWS console so getting things into and out of it can be a challenge. For example I wanted to see if I could use AWS storage gateway to more easily bulk move things into Glacier via S3, however no luck, or at least today. Speaking of S3, by setting your policies you determine when objects get moved into Glacier as well as how long they will stay there.

How much do these AWS services cost'

Fees vary depending on which region is selected, amount of space capacity, level or durability and availability, performance along with type of service. Fees/pricing for Glacier here are located here.

Note that there is a myth that cloud vendors have hidden fees which may be the case for some, however so far I have not seen that to be the case with AWS. However, as a consumer, designer or architect, doing your homework and looking at the above links among others you can be ready and understand the various fees and options. Hence like procuring traditional hardware, software or services, do your due diligence and be an informed shopper.

Some more service cost notes include:

There is a prorated charge per GB of Glacier objects removed prior to 90 days. Glacier also allows up to 5% of your average monthly storage usage (prorated daily) to be restored with no charge, other fees apply for restoring larger amounts in a given period. Thus if you are planning on accessing and using data, analyze what your activity and usage will be as part of calculating your costs with Glacier.

As with Standard volumes, volume storage for Provisioned IOPS volumes is charged by the amount you provision in GB per month. With Provisioned IOPS volumes, you are also charged by the amount you provision in IOPS prorated as a percentage of days you have it in use for the month.

Thus important for cloud storage planning to know not only your space requirements, also IOP’s, bandwidth, and level of availability as well as durability. so for standard volumes, you will likely see a lower number of I/O requests on your bill than is seen by your application unless you sync all of your I/Os to disk. Thus pay attention to what your needs are in terms of availability (accessibility), durability (resiliency or survivability), space capacity, and performance.

Leverage AWS CloudWatch tools and API’s to monitoring that matter for timely insight and situational awareness into how EBS, EC2, S3, Glacier, Storage Gateway and other services are being used (or costing you). Also visit the AWS service health status dashboard to gain insight into how things are running to help gain confidence with cloud services and solutions.

When it comes to Cloud, Virtualization, Data and Storage Networking along with AWS among other services, tools and technologies including object storage, we are just scratching the surface here.

Hopefully this helps to fill in some gaps giving more information addressing questions, along with generating new ones to prepare for your journey with clouds. After all, don’t be scared of clouds. Be prepared, do your homework, identify your concerns and then address those to gain cloud confidence.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

JoshuaEfienokwu

Cloud Engineer at a tech services company with 10,001+ employees

Oct 20, 2022

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A great solution for data backups and solution discovery

Pros and Cons

"The data archive feature is valuable."

"They can improve data discovery."

What is our primary use case?

Our primary use case for this solution are data backups and solution discovery.

What is most valuable?

The data archive feature is valuable.

What needs improvement?

They can improve data discovery. However, I do not have specific requests for improvements because you get what you pay for. Amazon S3 Glacier is the cheapest, so I don't think I have anything to fix. If you want something better, you pay for it.

What do I think about the scalability of the solution?

The product is pretty decent. There are never any issues regarding downtimes, uptimes and data recovery, and it's really nice. It's very stable.

How are customer service and support?

I've never had to deal with technical support because we haven't had any issues with using Amazon S3 Glacier.

What other advice do I have?

I rate this solution an eight out of ten. The solution is good but can be improved by including better data discovery. My advice to new users in a startup company is if you're cost-effective, go for Amazon S3 Glacier.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner