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CEO at a consultancy with 1-10 employees
Real User
Process modeling/analysis allows visual, end-to-end integration of business processes
Pros and Cons
  • "​​ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management."
  • "Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes."
  • "​Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."

What is our primary use case?

ARIS BPM is an excellent platform to define, design, and analyse business processes. We have used ARIS to establish business process frameworks in organizations based on various frameworks like CMMI, EFQM, Malcolm, etc. Also, ARIS BPM is used to analyse, simulate, and optimize business processes.

How has it helped my organization?

We are a BPM consulting organization. We have improved processes in various industries like insurance (payout and claim management), hospital (admission and discharge process), manufacturing (order to dispatch value chain), and many more. With ARIS, have implemented effective enterprise process architecture and business architecture. 

What is most valuable?

  1. ARIS process modeling and analysis: It allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management.
  2. Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes.
  3. Process Governance: Change management, process reviews, workflows, etc.
  4. Process Simulation: To do the various what-if analysis. 

What needs improvement?

Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users.

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ARIS BPA
January 2025
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For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

We used MS Office, Visio to define, analyze and maintain business processes and architecture. But these tools were neither much useful nor easy for business analysis. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user499062 - PeerSpot reviewer
Business Process Management at a financial services firm with 10,001+ employees
Real User
it has helped in carrying out our business processes in a standard manner across the globe
Pros and Cons
  • "ARIS Reporting – Helps download valuable content from the tool in multiple formats."
  • "We should have the ability to download ARIS EPCs to Visio."

What is most valuable?

  • ARIS Reporting – Helps download valuable content from the tool in multiple formats.
  • ARIS Query – Helps visualize relationships between various components/elements of an enterprise.
  • Occurrence Copy – Helps create a relational database which in turn helps in carrying out process analysis.

How has it helped my organization?

ARIS helps in creating a central repository of all processes of an organization in a standardized manner. Thus, it has helped in carrying out our business processes in a standard manner across the globe.

What needs improvement?

  • We should have the ability to download ARIS EPCs to Visio.
  • ARIS should also have the ability to import swimlane Visio flowcharts.

For how long have I used the solution?

I've used this product for over six years.

What do I think about the stability of the solution?

I haven't encountered any issues with stability.

What do I think about the scalability of the solution?

I haven't encountered issues with scalability.

How are customer service and technical support?

A seven out of 10.

Which solution did I use previously and why did I switch?

I did not use a different solution prior to ARIS BPM.

How was the initial setup?

Complex.

What's my experience with pricing, setup cost, and licensing?

Prices are high. However, they are worth it if the organization utilizes the tool to its full potential.

Which other solutions did I evaluate?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ARIS BPA
January 2025
Learn what your peers think about ARIS BPA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1598529 - PeerSpot reviewer
Estagiária em processos
Real User
Professional, feature-rich tools, but it is complicated to learn and set up
Pros and Cons
  • "Aris BPA has a lot of tools that are more professional than Bizagi."
  • "The solution is difficult and not very exciting to learn."

What is our primary use case?

I am using this solution for a school project. I am using it in my laboratory back in Uni for research.

What is most valuable?

Aris BPA has a lot of tools that are more professional than Bizagi.

What needs improvement?

I didn't like working with this solution. The design and functions are lacking and they are better in Bizagi. 

The interface could be improved.

The solution is difficult and not very exciting to learn. It was a bit complicated to understand. Aris BPA is very complex and very difficult to start learning and onboarding.

When you compare it with Bizagi, Bizagi is better. The interface is nicer, the onboarding process is easier, and they have a manual for you to start with. It is better because I could understand how to start with it.

For how long have I used the solution?

I used it for a short time only. It was for a quick project that I had in college.

Which solution did I use previously and why did I switch?

My experience is with Bizagi and Aris.

I have only been using Bizagi for two days. I don't have a lot of experience with it.

The only issues that I have with Bizagi are that it is resource-heavy, causing it to be slow and laggy, and there are too many visible features. It could be better organized and some of the features could be hidden which would make it better.

How was the initial setup?

Aris BPA is difficult to set up and get started with.

What other advice do I have?

I would rate Bizagi a nine out of ten and Aris BPA, a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1381584 - PeerSpot reviewer
Senior manager at a consultancy with 11-50 employees
Reseller
Overall well designed, useful analyzing tools, and reasonable priced
Pros and Cons
  • "The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
  • "I believe the solutions BPM tools are not very good and need improvements."

What is our primary use case?

The primary use of the solution is to analyze the processes and design. 

What is most valuable?

The solution's basic features are easy to use, overall designed well, and it has good process mining analysis.

What needs improvement?

I believe the solutions BPM tools are not very good and need improvements. 

For how long have I used the solution?

I have used the solution for approxately three years.

What do I think about the scalability of the solution?

Most of our clients are small businesses using this solution.

How are customer service and technical support?

The support is good, we have not had any problems.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

Which other solutions did I evaluate?

I have been evaluating this solution with EBM.

What other advice do I have?

This solution is one of the market leaders.

I rate ARIS BPM a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
BPMexp67 - PeerSpot reviewer
BPM Expert at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Assists with process design from discovery to delivery
Pros and Cons
  • "This solution has helped us in terms of discovering business processes."
  • "Integration with third-party tools should be improved (e.g. based on APIs)."

What is our primary use case?

We primarily use this solution for process design, improvements, and publishing.

How has it helped my organization?

This solution has helped us in terms of discovering business processes. We analyze them and create to-be scenarios for implementation. We then design IT solutions aligned with business processes, and finally control the implemented solutions, closing the cycle.

What is most valuable?

The possibility to align Strategies, business, and IT with the architectures of support and SDLC, starting from the requirements management until the IT delivery.

What needs improvement?

Integration with third-party tools should be improved (e.g. based on APIs).

For how long have I used the solution?

Approximately twenty years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Operations Manager at a consultancy with 51-200 employees
Consultant
​Try to implement it in the right way, based on ARIS HOUSE concept and not use it as a drawing tool
Pros and Cons
  • "Collaboration and governance over enterprise artifacts."
  • "Create simple data uploader."

What is most valuable?

  • Adhoc analysis of enterprise blueprints
  • Collaboration and governance over enterprise artifacts
  • ARIS HOUSE concept

How has it helped my organization?

I am a consultant. I have used this tool in BPM, BPR, EA implementation, and in more than 40 entities.

What needs improvement?

  • Simplify governance process
  • Create simple data uploader

For how long have I used the solution?

I've used this solution for 10 years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

A six out of 10.

Which solution did I use previously and why did I switch?

How was the initial setup?

Straightforward, it is a simple wizard to install.

What's my experience with pricing, setup cost, and licensing?

Select carefully which licenses you require, as the bundle has many licenses in it.

The tool is expensive.

Which other solutions did I evaluate?

No, I am a consultant and we work with this tool.

What other advice do I have?

Try to implement it in the right way, based on ARIS HOUSE concept and not use it as a drawing tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BusArch677 - PeerSpot reviewer
Business Architect at a tech services company with 201-500 employees
Real User
Enables us to query information to see where everything is
Pros and Cons
  • "The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
  • "With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."

What is our primary use case?

We are now using ARIS BPM long-term. We are using it as the default tool for our team analytics. For meetings, we use ARIS BPM. For some of the meetings, we use EPC, but we're planning to move to ARIS BPM. We also use ARIS BPM as the solution architect with those models.

We are currently reviewing the accuracy of ARIS BPM in moving data to the enterprise for analytics.

How has it helped my organization?

At the moment, there is a cut on hiring in our company. Hence, we decided to go down the road of outsourcing for these areas. We prefer to let these areas make their business purchases individually. 

We found out that just the two of us were making all of the business purchases for the whole organization. We need to support staff of over 8,000. It's quite a lot for two people.

We decided that each business area will be responsible for internal meetings and business process management (BPM). We will only manage the quantity of the documentation, as far as updating the models, using ARIS BPM.

What is most valuable?

The main features we like about ARIS BPM are related to research:

  • We do a filter for meetings to make sure that people don't end up using multiple icons. 
  • We have another skill for generating models. 
  • We also use ARIS BPM for querying information to see where everything is.

What needs improvement?

With ARIS BPM, the script creation is quite cumbersome. With version ten, the typed ones were quite extensive where we needed our developers to do scripting. If they can improve on that so that we just outline analytics and then produce the required scripts, that would be ideal.

I've not fully looked at ARIS BPM because we are only now evaluating the management of business processes. We've been more focused on AP, so we are seeing less to be utilized as for BPM capability. We've been planning that late for our part.

There's currently an issue where we don't have people in direct communication, even with the reviewing models, using ARIS BPM.

Another issue that they could improve in their functionality is the guidance, i.e. if they look at the processes that you have running or not. They will clear you in the interim going into business system areas, highlighting the information that you need the script to support.

ARIS BPM generates functions according to need and creating the script from the start could be improved likw having those functionalities as part of the system.

For how long have I used the solution?

I have been using ARIS BPM for quite some time, over ten years.

What do I think about the stability of the solution?

The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users. 

We are no longer operating as a business process network. We are no longer extensively involved in that sector. 

We have handed over the functionality of ARIS BPM to other business areas to do their internal analysis or just show/generate documents for these requirements.

What do I think about the scalability of the solution?

Scalability means extending ARIS BPM to other platforms. One of the reasons why we wanted to integrate product was to be able to pull information from other platforms. That never materialized because there were some technical issues around the area. That's one of the mishaps with this tool. In version ten, there are improvements.

The required buying of little components for scalability also makes ARIS BPM a bit expensive to utilize. I've seen most of the departments within the government to be good. They find it more affordable, i.e. when you are making the first analysis of an extensive process model or a business process analysis. Then it's easier to use ARIS BPM. 

ARIS BPM needs to look at its pricing model. We prefer not to buy everything in pieces, rather just buy the whole product in full for the organization. ARIS BPM should look at that.

How are customer service and technical support?

At the moment we have just started with ARIS BPM, but the technical support has been very good. The company that we have contracted with is here most of the time. They are also able to do remote support. That is one of the advantages.

How was the initial setup?

When I got the ARIS BPM introduction, we were already using the platform.

What's my experience with pricing, setup cost, and licensing?

We just bought the licenses for nine members. Each will be responsible for their uploads, their business area models, and the business process analysis. In our area, there are three of us. We are responsible for managing the models to show that they are tied to the standards.

For business process management, the time should be reviewed with all of the analytics. Overall, ARIS BPM is a total BPM tool.

What other advice do I have?

I would advise anyone to consider the pricing model first. ARIS BPM is one of the good tools which offers BPM functionality. We are planning to go the route of attaching documents so they can upload them. In this way, we will be able to meet our needs where they are located so we can print and use materials. 

ARIS BPM is a good program. It's one of the leaders in the management of business processes. They should consider centralizing the team and the management of their business processes. 

I would give ARIS BPM an eight to nine out of ten. If I rate at ten then I would be overlooking the problems that we have experienced over the years. There's still room for improvement. 

ARIS BPM needs to improve scripting to make it as easy to use as possible so that they give you support on most of the elements that you generate on the go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user872685 - PeerSpot reviewer
Full-Stack Developer at a engineering company with 10,001+ employees
Real User
Simplified interactions among several systems with different data formats
Pros and Cons
  • "MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use."

    What is our primary use case?

    For integration purposes, where files or data from different systems are generated and passed on to the next one in the format accepted by that system.

    How has it helped my organization?

    Interactions between several systems with different data formats are made easy, which basically holds the whole system together. This is effective middleware.

    What is most valuable?

    MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use.

    What needs improvement?

    The data in the pipeline could be managed better. Sometimes previously-used data would be reflected in present variables.

    For how long have I used the solution?

    Less than one year.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
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    Updated: January 2025
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