Aruba ClearPass Reviews

The two most valuable features for us are ClearPass guest and policy manager.

It keeps your organization secure in many ways, has easy guest logins, tons of options to customize the portal page, and many other useful enterprise-level features.

Automated guest account creation and the customizable captive portal has reduced the burden of the receptionist generating a token for guest access. It supports multiple authentication methods and the access tracker makes admin life easy for troubleshooting.

ClearPass onboard reduces the IT admin burden as well.

ClearPass Insight needs to be worked on. The functionality is not quite there yet.

Also, add-on licenses are expensive.

I've used it for one year.

There were no issues with deployment.

There have been no issues with stability.

There have been no issues with scaling it.

Aruba has one of the best support teams amongst all the vendors.

Technical support is the best.

There was no solution in place previously.

It was a little complex to set up. Following the installation guide makes the initial setup easy.

We implemented it in-house.

But if you do use a vendor, make sure your implementation partner is aware of all CleaPass features. Otherwise, it will be tough. Since ClearPass is a mix of AAA, NAC, Guest Module, Onguard, Profiling, and On-Boarding, make sure your partner is an expert in ClearPass.

The VM version is good for the cost, but add-on licenses are costly.

The VM version is good for the cost, but add-on licenses are costly.

We also looked at Cisco ISE.

There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols ‎and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.

It has eliminated unauthorized access to the corporate network, hence minimizing the threat level.

If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.

I've used it for two years.

There were major bugs that caused us to spend an extensive amount of time for recovering the configurations. Aruba has fixed it upon our request and provided details.

It's very good, but not excellent.

No, we did not.

It was extremely complex in our heterogeneous, scattered environment. To be able to deploy a NAC solution without ‎causing downtime is a tedious task.

It was a mixed team working together.

Sizing is very important as the licenses of Aruba ClearPass are quite expensive.

Use the DHCP options for a long time to profile all types of devices communicating on a network. ‎Keep ClearPass in monitoring mode and start blocking profiled devices in batch.

Our primary use is network access control at the endpoints.

The interface is very easy to use and the workflow is quite straightforward.

The licensing model could be improved.

We have been working with ClearPass for about two years.

This is a very reliable and robust product and we plan to continue using it

We have not yet had to scale or add features, but I think that it's going to be easy. We currently have about 10,000 endpoints.

The support is good and they are quite fast. We have not had many issues.

I have experience with Cisco ISE and ClearPass is much easier to use. Because it is so complicated, we were having a lot of issues with it.

The initial setup is straightforward and easy to do. It took less than a week to deploy.

We purchased this solution together with the Professional Services, so the vendor set it up for us.

The pricing is not bad and everything is included.

Overall, this is a good product and I can recommend it. There is really nothing bad that I can say about it, although I do think that they should work on changing the licensing model.

I would rate this solution an eight out of ten.

The most valuable feature for us is the ability to manage each access point from a single application.

As we are a reseller, we had it installed in our office for our customer test. Also, we were using it as our demonstration tool. I found ClearPass made our work easier as we were connected to WiFi on our laptop, meaning we weren't constrained to our desks.

They need to improve the wizard to make things easier to manage. When we had the access point, I was not sure how to get it to work with Aruba. I tried to follow the guide from Aruba support and the internet, but found it very limited even though I went through one of the two-day technical presentations. The wizard needs to show what you need to configure and what needs to be in there in terms of users. In the end, I got support from one of the Aruba systems engineers to get it to work.

I've used it for one year.

We had no issues deploying it.

We have had no stability issues.

We have had no issues scaling it.

I got support from one of the Aruba systems engineers to get it to work, but I haven't had to use them for anything else.

Our prior solution was a bit complex to configure things prior to deployment.

We deployed it with assistance from our distributor.

You should go for it.

• 802.1x quick, easy, and secure wireless access for our staff machines
• Customizable captive portal for quick and easy BYOD access for students
• Quick and easy ability to allow guests to use the wireless network

Bringing mobile devices on to the network has been simplified and secured at the same time.

Installation can be time-consuming, so Hire an Aruba consultant to do the install and save yourself a lot of time. There will be plenty of time for you to learn the product later. Plus, the consultant can pass on some valuable information during the process.

I've used it for two years.

There were no issues with the deployment.

There have been no issues with the stability.

There have been no issues with the scalability.

Aruba Support is fast and accurate. I never have problems getting someone on the line that can find a resolution the problem we are having.

The initial set-up was straightforward.

We had a vendor team on site which helped accelerate the process.

We are a solution provider and this is one of the products that we implement for our clients.

The most valuable feature is flexibility as it supports solutions from multiple vendors.

The interface could be made easier and more intuitive.

We have been using Aruba ClearPass for about four years.

This is a stable product.

The technical support is very good. When you have an issue they respond very, very quickly.

We have qualified and certified engineers who implement and deploy this solution.

The price is not an issue for us.

Overall, Aruba ClearPass is a very good product, we feel very confident using it, and it is a product that I would recommend. That said, it is not perfect.

I would rate this solution a nine out of ten.

The most valuable feature for us is its ability to provide clear authentication mechanisms to support multiple authentication requirements.

This product has provided us a tool to create authentication requirements that users have to meet in order to perform 802.1x authentication.

The update process is very intense and I believe Aruba should find a way to make this process smoother and easier to administer.

I've used it for two years.

We have not run into issues with the deployment.

We have not run into issues with the stability.

We have not run into issues with the scalability

It was hard at first because I didn’t have any training and was trying to figure out the best way for us to use this product with deploying 802.1x.

It was originally put in with a vendor team and was only set up for access to the appliances.

Our ROI has been good and solid.

The pricing/licensing is very competitive with other products out there.

We chose this product because we are using Aruba in other areas today.

Make sure you take a look at all the types of authentication you want to do and evaluate if you have enough appliances to handle the load. Keep in mind resiliency for failover as well.

Our company provides professional services and we implement the features based on the customer requirement. All the features in ClearPass are good and work the way they need to.

Based on our implementations for many customers, it seems that they're most interested in the OnGuard feature that checks the compliance of corporate laptops and which restricts network access for users who are not compliant with security policies.

The reporting feature in ClearPass has found devices that are non-compliant had has addressed issues during the initial implementation phase.

Our customers also often request the guest feature, which they find very useful.

The OnGuard agent requires some enhancements.

We've used it for the last three years.

It works best when you plan deployment according to device behavior while integrated in the network.

It's been generally stable.

It scales well in our customer network environments.

Our TAC is very responsive and very helpful. They are able to provide solutions for all the new requirements by creating customized SQL queries and configs.

I worked initially with Cisco ISE, but I didn't really get to know it well. My company currently provides ClearPass solutions only.

We plan deployments considering all the configuring that needs to be done on the other integrated devices. The setup always ends up smooth and straightforward.

You should test all the requirements during the PoC itself so that the planning and deployment will be smooth.