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PeerSpot user
IT Division at Lais s.r.l.
Consultant
ClearPass Guest allows us to build a structured external captive portal with customized landing page for each customer.

What is most valuable?

There are several valuable features, and the two most valuable to use are--

  • ClearPass Policy Manager 
  • ClearPass Guest

How has it helped my organization?

ClearPass Guest allows us to build a structured external captive portal with customized landing page for each customer.

What needs improvement?

ClearPass Policy Manager has to be easier to configure. Now, it is very powerful but very complex when you want to set some “profile enforcement” only for some type of guests or a disconnection policy with Radius COA.

What was my experience with deployment of the solution?

We've had no issues with deploying this solution.

Buyer's Guide
Aruba ClearPass
November 2024
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a very stable product and we haven't had any issues with instability.

What do I think about the scalability of the solution?

It's scaled for our needs.

What other advice do I have?

Plan very carefully your final configuration or you can lose yourself in the configurations phase.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user347781 - PeerSpot reviewer
Assistant Manager - Solution Design at a tech services company with 1,001-5,000 employees
MSP
It has improved WiFi security and guest on-boarding to our networks, but it needs to be more vendor independent.

What is most valuable?

The most valuable feature is the guest on-boarding (BYOD provisioning, centralized access policies, posture assessment, etc.)

How has it helped my organization?

It has improved WiFi security and guest on-boarding to our networks.

What needs improvement?

It could be more vendor independent.

For how long have I used the solution?

I've used it for one year.

What do I think about the stability of the solution?

I have had issues in regards to the stability.

How are customer service and technical support?

The technical support is satisfactory. However, there is a room for improvement.

Which solution did I use previously and why did I switch?

I did not use any other similar product.

How was the initial setup?

The initial setup was quite complex because of the lack of detailed documentation.

What about the implementation team?

I implemented it in-house. My advice is to first set up the pilot for a small environment and then go all out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user375078 - PeerSpot reviewer
it_user375078Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Real User

I have found technical support to be excellent, but do not be afraid to escalate if you feel you are as proficient or more so than the intial tech.

See all 2 comments
Buyer's Guide
Aruba ClearPass
November 2024
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1409682 - PeerSpot reviewer
Assistant Lead Engineer at a tech services company with 1,001-5,000 employees
Real User
Straightforward to deploy, easy to use, and the support is quick
Pros and Cons
  • "The interface is very easy to use and the workflow is quite straightforward."
  • "The licensing model could be improved."

What is our primary use case?

Our primary use is network access control at the endpoints.

What is most valuable?

The interface is very easy to use and the workflow is quite straightforward.

What needs improvement?

The licensing model could be improved.

For how long have I used the solution?

We have been working with ClearPass for about two years.

What do I think about the stability of the solution?

This is a very reliable and robust product and we plan to continue using it

What do I think about the scalability of the solution?

We have not yet had to scale or add features, but I think that it's going to be easy. We currently have about 10,000 endpoints.

How are customer service and technical support?

The support is good and they are quite fast. We have not had many issues.

Which solution did I use previously and why did I switch?

I have experience with Cisco ISE and ClearPass is much easier to use. Because it is so complicated, we were having a lot of issues with it.

How was the initial setup?

The initial setup is straightforward and easy to do. It took less than a week to deploy.

What about the implementation team?

We purchased this solution together with the Professional Services, so the vendor set it up for us.

What's my experience with pricing, setup cost, and licensing?

The pricing is not bad and everything is included.

What other advice do I have?

Overall, this is a good product and I can recommend it. There is really nothing bad that I can say about it, although I do think that they should work on changing the licensing model.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user377457 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 10,001+ employees
Real User
This product has provided us a tool to create authentication requirements that users have to meet in order to perform 802.1x authentication.

Valuable Features:

The most valuable feature for us is its ability to provide clear authentication mechanisms to support multiple authentication requirements.

Improvements to My Organization:

This product has provided us a tool to create authentication requirements that users have to meet in order to perform 802.1x authentication.

Room for Improvement:

The update process is very intense and I believe Aruba should find a way to make this process smoother and easier to administer.

Use of Solution:

I've used it for two years.

Deployment Issues:

We have not run into issues with the deployment.

Stability Issues:

We have not run into issues with the stability.

Scalability Issues:

We have not run into issues with the scalability

Initial Setup:

It was hard at first because I didn’t have any training and was trying to figure out the best way for us to use this product with deploying 802.1x.

Implementation Team:

It was originally put in with a vendor team and was only set up for access to the appliances.

ROI:

Our ROI has been good and solid.

Cost and Licensing Advice:

The pricing/licensing is very competitive with other products out there.

Other Solutions Considered:

We chose this product because we are using Aruba in other areas today.

Other Advice:

Make sure you take a look at all the types of authentication you want to do and evaluate if you have enough appliances to handle the load. Keep in mind resiliency for failover as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user377490 - PeerSpot reviewer
Wireless Network Engineer at a tech services company with 501-1,000 employees
Consultant
The policy manager is the most valuable feature for us because it allows us to manage every client request in the way we want.

Valuable Features:

The policy manager is the most valuable feature for us because it allows us to manage every client request in the way we want.

Improvements to My Organization:

For an international big Italian fashion customer, we have deployed the WiFi network worldwide, including the hotspot network for serving the customer’s demand of a free connection in its stores.

Room for Improvement:

I would like for Aruba to make it easier to configure. They could integrate the different engines (Policy Manager, Guest, Onboard) into one single product.

Deployment Issues:

We've had no problems with deployment.

Stability Issues:

It's been stable for us.

Scalability Issues:

It's scaled for our needs.

Other Advice:

Attend first a ClearPass course as it’s very important in order to understand the product deeply.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security/Pre-Sales Consultant at a tech services company with 51-200 employees
Consultant
Its integration with existing tooling/databases improves efficiency and visibility.

Valuable Features:

  • Open standards-based Networks Access Control, 802.1x
  • Excellent API/third party integration module
  • Radius server features
  • Visibility reporting (see who accessed the network with which device, etc.)
  • Onboarding solution for BYOD

Improvements to My Organization:

  • Security of wired and wireless network increased significantly without any complexity for our user community.
  • Integration with existing tooling/databases improved efficiency and visibility.
  • Less components to manage (we phased out MS NPS, Cisco ACS).
  • Guest experience improved while "load" on IT lowered.

Room for Improvement:

How the licenses-in-use counting works in educational environments could be improved.

Also, appliance sizing could be improved, as the gaps from 500 to 5,000 and from 5,000 to 250,000 is too large. There should be 2,500 and 10,000 appliances as well.

Deployment Issues:

No issues with deployment.

Stability Issues:

No issues with stability.

Scalability Issues:

No issues of scalability.

Disclosure: My company has a business relationship with this vendor other than being a customer: I'm a Security Consultant/Pre-Sales Consultant working for a Security Network Integrator. Mobility, Network Access Control, NGFW are a few of the solutions I'm specialized in.
PeerSpot user
it_user184704 - PeerSpot reviewer
Channel System Engineer-MEA at a tech services company with 501-1,000 employees
Consultant
I implemented it to make all authentication centralized and all vLAN assignments automated along with health checks.

What is most valuable?

Aruba Clearpass has a great set of networking securing features and, with its four modules policy manager, guests, onboard, and insight, it will give you the best NAC solution along with AAA, RADIUS, TACACS+ and BYOD features, which will help you to have a robust security on your network.

How has it helped my organization?

Actually with many projects, I implemented it to make all authentication centralized and all vLAN assignments automated along with health checks to make network security much easier.

For how long have I used the solution?

We've been using it for over three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Which solution did I use previously and why did I switch?

Compared with all NAC vendors, it is the best.

How was the initial setup?

It is complex in a good way that gives you full flexibility to do a lot of scenarios.

What was our ROI?

It has the best ROI as it will secure all critical data.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Network & Security Engineer at a tech services company with 1,001-5,000 employees
Consultant
It has automated the bring-your-own-device process through the Onboard feature and posture health check validation through the OnGuard module.

Valuable Features

ClearPass offers a complete NAC solution including standard AAA functions with advanced policy enforcements for multi-vendor wired and wireless networks.

It has automated the bring-your-own-device process through the Onboard feature and posture health check validation through the OnGuard module, plus it has a robust and customized guest management experience.

Improvements to My Organization

I’ve designed and implemented ClearPass for several enterprises that were looking for a compete NAC and guest management solution. ClearPass was the best fit to address different client requirements and tailor the security access policy based on their needs.

Room for Improvement

Reporting module has room for improvement. It also need integration with SIEM solutions and Next Generation Firewalls.

Use of Solution

We've used it for three years.

Deployment Issues

There are a few issues here and there but they're not worth mentioning.

Customer Service and Technical Support

It's very good.

Initial Setup

It depends on the scenario, but if the use cases and prerequisites were defined correctly before the implementation then it will be easier to implement.

Implementation Team

I started with an in-house implementation and consulted the vendor team when it’s required.

Other Solutions Considered

ClearPass has competitors, but it has kept its leadership position within the Magic Quadrant for the last three years.

Other Advice

I would advise you to at least include ClearPass in any PoC.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a tier one platinum Partner.
PeerSpot user
it_user359994 - PeerSpot reviewer
it_user359994Co Founder at a tech services company with 51-200 employees
Consultant

You could integrate ClearPass with Palo alto. Checkout doc at support site.

Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.