Aruba ClearPass Reviews

It's a reliable solution for our guest network access as well as mobile device registration.

The key functionality we're using is Active Directory in unison with device authentication, so every 45 days a user has to log in their password on their mobile phone so that you can use WiFi services in the office. We're going to be looking at ClearPass to do device authentication, which means the users will only have to register the device once and never have to re-enter the password again.

It was a complex solution to set up because of its newness. We needed a third-party implementor to help us.

It's a brand new installation for us, and we've only had it for a month.

So far, we haven't had any issues with deployment.

From what we've seen it's been pretty stable.

Right now, it's scaled. We're using it for guest internet services and it seems to be working pretty well. Our next phase with that would be to roll in for device registration as we roll out to our mobile device strategy.

10/10 for HP and 8/10 for the third-party.

We haven't really run into any support issues yet. On the integration side, there's obviously some expertise with the vendor, which is going to help us take care of some issues in the future, but it hasn't really been a difficult product to support.

We decommissioned other options. We had another, but we've since decoupled it and are now using ClearPass to do that.

Because of its newness it was complex, but the end result was pretty straightforward.

We did need a third party to come in and help us do the implementation. We had some initial help from an HP engineer on the Aruba side who spent some time with us, showing us an evaluation version of it, but when we went into production we had to get a third party to help us.

We're not really calculating ROI for the service. It's a necessary service delivered by IT to the corporation.

We're currently doing an entire refresh of our access point network, which is approximately 80 access points across the country. We've recently acquired all new hardware. We're refreshing the entire footprint.

Because Aruba was our primary vendor for our access points, it just made more sense for us to try to consolidate more services towards the new strategy.

It's only providing a very small service to us right now. It's not like we're looking at ClearPass on a very full-blown basis. My advice would be to just make sure to do a proper spectrum analysis, and each of your properties are areas that you intend to put WiFi, because it will be critical to where you put APs and how closely you put them together.

A major feature that I deploy and all my customers enjoy is the On-boarding function. Once properly set-up, it is very easy to configure and maintain all on boarded devices and users associated with those devices.

The feature that I use the most is the Access Tracker. It displays all relevant information of each authentication request and troubleshooting is a breeze on how the data is displayed.

I have deployed ClearPass in a number of organizations that have been using any number of outdated and obsolete security protocols for their wireless security from WEP and PSKs to MAC based authentication and global user names and passwords. Deploying ClearPass allowed these organizations to move from weak security protocols to industry standard security protocols.

Every deployment of ClearPass I have run into a bug or a feature that is not as user friendly as it could be. This can be easily improved upon by providing documentation and guides of proper syntax inputs. I have gotten around these issues by purely trial and error.

I have used ClearPass for the past five years and have deployed all the features that ClearPass has to offer. I have deployed it in school districts, hospitals, government agencies and all major industry verticals.

It is not as user-friendly and intuitive when first using it as it takes some time to know were everything is.

I have deployed Clearpass in environments that require over 500,000 authentications per day and have not had any issues.

I have deployed Clearpass in environments that require over 500,000 authentications per day and have not had any issues

For 90% of troubleshooting and basic configuration the Technical Assistance Center has always been very good, once the issue becomes a unique case specific to the customer that’s when resolving issues may take longer the three hours. Overall, Aruba Networks is really good in supporting ClearPass.

The basic network set-up is straightforward to get it on the network. Activating the licenses and getting the subscription key for ClearPass is a bulky and compression process with very little guidance or documentation. If there is an issue with the license, the only solution to almost always call Aruba tech support. Once the licenses are sorted out an upgrade needs to happen and the size of the update is 1.4Gb or more and based on the customers network, may take a long time. Finally, after ClearPass is on-line and fully updated, the configuration and basic troubleshooting is pretty straightforward. If it’s the first time someone is looking at it there is defiantly a learning curve.

I am the system integrator if it would be done in-house. If the person that is deploying ClearPass has experience with radius servers, deploying it would take three to six times longer than to hire a system integrator. Unless the in-house IT team has the time and resources to learn to deploy and troubleshoot ClearPass out of the box, then I definitely recommend getting a systems integrator. They would know how the system works, what questions to ask and troubleshooting techniques.

There are a lot of questions need to be answered before answering the real ROI question correctly, the biggest questions are how secure is your current network? Does it meet the industry security standards? Can you afford to have your network infiltrated or have loss of data? And can you afford to lose data? If not then pricing and licensing can be worked out.

Before you buy licensing know how and way you are using clearpass. I cant count how many times a customer has perched the wrong license or to many or not enough.

It can easily handle all types of authentication methods and has a large amount of flexibility, which can cover all scenarios. However it is lacking in third party integrations and little to no documentation on customization. Aruba assumes that you have working knowledge of their CSS tags, JavaScript, REST API integration and others.

If you are looking for a NAC solution ClearPass is one of the best all in one solution it covers all authentication methods and has a large flexibility that can be easily customized to fit any scenario in any industry vertical.

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

We have Aruba ClearPass installed on a VM.

We are using Aruba ClearPass for our data needs, and authentication for local networks. We are adding some additional features to control clients using agents. We installed an agent for clients and it controls many things such as if the firewall is enabled or the antivirus is up-to-date.

The most valuable features of Aruba ClearPass are the GUI and its ease-to-do configuration. Additionally, we can troubleshoot many things in one window.

Aruba ClearPass could improve when it comes to troubleshooting, it can be difficult. Some advanced problems are difficult. 

The documentation could improve.

I have been using Aruba ClearPass for approximately five years.

The stability of Aruba ClearPass is good.

Aruba ClearPass is scalable. You can scale it in the same network, or you can scale the Aruba ClearPass server to another disaster recovery site.

We have over 10 customers using this solution. We have some large customers that have 300 companies and it's all linked. They have hundreds of users.

Aruba ClearPass has good support. The engineers are good, they solved every problem that we have.

The initial setup of Aruba ClearPass is simple. It is done through the CLI asking questions that need answers to be input. It takes approximately 20 minutes to complete.

Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license.

I would recommend this solution to others.

I rate Aruba ClearPass an eight out of ten.

We use Aruba ClearPass for Nutanix and TECHx.

Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well.

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

I have been using Aruba ClearPass for approximately three years.

The stability of Aruba ClearPass is good.

Aruba ClearPass can scale.

I have to use the support from Aruba ClearPass a few times and I had a good experience.

I have used Cisco solutions and they have nice but complex. If you do not have a good experience, it is complex to set up and operate. Aruba ClearPass is easy for everybody and better than Cisco. I would recommend Aruba ClearPass but I would not recommend Cisco.

The initial setup of Aruba ClearPass is very easy.

I feel this solution is the best on the market.

I rate Aruba ClearPass a nine out of ten.

Our primary use case for Aruba ClearPass is to use it in IoT services.

Aruba has improved my organization because it supported me on my level of access. I hope to see Aruba add routers to their portfolio. 

A very important feature for me is its support of a multi-tenant solution on deliverables. For instance, I have three customers, or three users, and I want each customer to have his own portal and his own database to manage their subscriber for reporting and for provision. 

Aruba needs to improve and the processes must be clear. I also believe the marketing is very important, as well as to split the database to be more specific, like having a user name, access point name or site name. 

In general, Aruba is very stable and it supports me every time I have issues related to my database. 

The scalability is good. We currently have about 100 users but we expect this to grow to 10,000 by the end of the year. So we plan to increase our usage. We won't need to employ extra staff because the support from Aruba is very good.

The technical support from Aruba is very good.

Before we started using Aruba we worked on Cisco, which has the same setup. They had the same access layer, access points, access controller and management at Cisco. We were, however, looking for a wireless solution.

The deployment took about two years, and then it took about two weeks for the configurations to be activated. 

We've invested in Aruba to increase our customers to 10,000 by the end of the year so we hope to see a good return on investment. 

We pay an annual licensing fee for Aruba and there are no additional costs.

I can recommend this solution for anyone in terms of guest management or from a security perspective. I will rate this a nine out of ten.

We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.

We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

I have been using this solution for almost two years.

It is a very stable solution.

It is a completely scalable solution.

Aruba's technical support is much better than other vendors.

It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.

The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.

The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.

To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.

I would rate it an eight out of 10.

We use this solution for controlling the security of our wireless network.

Aruba ClearPass has improved the security control in our network environment.

The most valuable feature for our network environment is the identification of discovered devices. 

Configuration should be more easy to understand between the link of two topics.