Aruba ClearPass Reviews

We use this solution mainly for NAC, network access control.

It's security control after all so just like you have an EDR installed, we double verify whether a machine is compliant with our policy on the one hand, and on the other hand, if it's also one of our machines so that we can let it into the network. It's security control.

The most valuable feature for us is the policy compliance. They have an API that assists you in checking whether a machine has specific clients. For example, we check whether the EDR is updated and whether there are specific clients whose machine should be allowed to connect to the network.

The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade. It should also have better reporting, we were trying to do the reports and didn't manage to do them because technically we couldn't. 

Better documentation on the API would be useful as well.

The solution is stable.

The scalability is good. We didn't have any problems there. We deployed it in 12 hours worldwide, so it's pretty scalable. There are about 2,500 users currently, in total.

In terms of increasing our user base, we increase the license whenever we acquire a company so it depends on whether we're growing organically or not organically. It's in the pipeline, so once we buy a company they go through us, pick a stage, and we implement all the security enforcement for that company. So as long as we buy companies, we implement this as well.

Most of the problems we had were solved by the integrator. The technical support is medium to good.

The initial setup was complex. The deployment was fast, but in order to tune the policy, install the agent, and do everything else, I would say it took around 4 to 6 months.

We used an integrator. They were very good. Most of the shortcomings were technology based, not implementation based.

My advice is to get a good integrator.

I would rate this solution as an eight and a half out of ten.

We use this solution for controlling the security of our wireless network.

Aruba ClearPass has improved the security control in our network environment.

The most valuable feature for our network environment is the identification of discovered devices. 

Configuration should be more easy to understand between the link of two topics.

OnBoard, OnGuard, SSO and IntroSpect UEBA, including Palo Alto integration. These are valuable from engineer to C-level executives, who want visibility, performance, statistics, and a platform which can take action for them without manual intervention, saving time and money.

Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world.

Aruba is always finding better, innovative ways to make their products easier and more friendly. It is always being improved, but what I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service. This way, like AWS, they can spin up what they need when they need it and vice versa.

None.

None.

Awesome tech support when needed. Each customer is given a customer number and TAC will follow through until all issues are resolved, whether it be a flaw in the product or a customer misconfiguration.

I did not personally use a previous solution.

Initial setup is straightforward. It is recommended to read the manual before implementation.

I provide straight answers. Licensing and pricing are extremely straightforward.

Run a 90 day free Proof of Concept (PoC) for each product by implementing and using it fully in your environment. This way you will be educated on its features, functionality, and manageability.

No.

I mostly use ClearPass for network separation.

I would like to see better integration with the firewall for zeroing out blacklisted users.

I've been using Aruba solutions for almost 20 years.

When working with a virtual solution, it's always the same image when you do the initial installation, but you need to have a picture of the scale you want to achieve. 

For example, let's say you are switching from a medium-sized solution to a larger-scale solution. Suppose you overestimate and wind up with too many endpoints. In that case, you'll need to reinstall the solution because it reserves resources of your virtual infrastructure, depending on the type of installation that you do. 

Say, for instance, I want my next solution to service 5,000 endpoints, and in the end, you have 12,000. That means you needed the bigger version. The license is the same, but the installation reserves the resources of the virtual infrastructure.

We handle all our support in-house. Our engineers have the highest certifications.

Generally speaking, setting up a network access control solution is complex. You have to integrate the use cases.

I rate Aruba ClearPass eight out of 10. It's a great solution with multi-vendor support. That's always useful. My advice is to take advantage of Aruba's identification solution called ClearPass Insight in addition to the network access control.

All of the features work in concert to provide secure on-boarding for guests and bring-your-own-device users.

I implement this for other companies and they all greatly benefit. It's worked well in many sectors, such healthcare, financial, corporate, and transportation.

Helping streamline the setup and more in-depth tutorials would be helpful. The product is very complex and therefore the more info and tools that are available the better.

I've been using it for three years.

I feel the product is stable.

I feel the product is scalable.

Customer service is top notch.

Very technical. The techs always help until resolution and will escalate quickly when you ask.

It's the first AAA security product of its kind.

Whether the setup is straightforward or complex will depend on how you need to apply the product. It can be streamlined or be quite intricate.

I am the consultant who installs this for end-users.

Can come from the security or the ease of management it provides

It may be a little expensive or complex for very small clients.

It's very powerful, but the individual needs to have a lot of knowledge across several IT disciplines.

• Open standards-based Networks Access Control, 802.1x
• Excellent API/third party integration module
• Radius server features
• Visibility reporting (see who accessed the network with which device, etc.)
• Onboarding solution for BYOD

• Security of wired and wireless network increased significantly without any complexity for our user community.
• Integration with existing tooling/databases improved efficiency and visibility.
• Less components to manage (we phased out MS NPS, Cisco ACS).
• Guest experience improved while "load" on IT lowered.

How the licenses-in-use counting works in educational environments could be improved.

Also, appliance sizing could be improved, as the gaps from 500 to 5,000 and from 5,000 to 250,000 is too large. There should be 2,500 and 10,000 appliances as well.

No issues with deployment.

No issues with stability.

No issues of scalability.

Our primary use case for Aruba ClearPass is network access control at various levels, from the base to the highest level. Most of our customers deploy it on-premises.

Because of the stability of Aruba ClearPass, most of our customers are okay with the price. It is very stable and provides a good balance between cost and functionality, leading to cost savings and efficiency gains.

The most valuable feature of Aruba ClearPass is its ease of use.

In my opinion, the price of Aruba ClearPass could be better. Additionally, since other vendors sometimes offer more competitive pricing, it may influence customers' decisions.

I have been working with Aruba ClearPass for about ten years.

I rate the stability of Aruba ClearPass as nine out of ten. It is very stable.

I would rate the scalability of Aruba ClearPass as nine out of ten.

I rate the technical support from Aruba as nine out of ten.

Positive

The initial setup of Aruba ClearPass is very easy.

Because of the stability, the main concern for customers is the price, but the solution works really fine. This implies a return on investment based on performance.

I think that the pricing is relatively high, and I rate it a seven on a scale where one is cheap and ten is expensive.

Based on my experience, I recommend Aruba ClearPass to others because it is user-friendly and effective.

I would rate it an eight out of ten.

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.