Aruba ClearPass Reviews

OnBoard, OnGuard, SSO and IntroSpect UEBA, including Palo Alto integration. These are valuable from engineer to C-level executives, who want visibility, performance, statistics, and a platform which can take action for them without manual intervention, saving time and money.

Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world.

Aruba is always finding better, innovative ways to make their products easier and more friendly. It is always being improved, but what I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service. This way, like AWS, they can spin up what they need when they need it and vice versa.

None.

None.

Awesome tech support when needed. Each customer is given a customer number and TAC will follow through until all issues are resolved, whether it be a flaw in the product or a customer misconfiguration.

I did not personally use a previous solution.

Initial setup is straightforward. It is recommended to read the manual before implementation.

I provide straight answers. Licensing and pricing are extremely straightforward.

Run a 90 day free Proof of Concept (PoC) for each product by implementing and using it fully in your environment. This way you will be educated on its features, functionality, and manageability.

No.

Our primary use case for Aruba ClearPass is network access control at various levels, from the base to the highest level. Most of our customers deploy it on-premises.

Because of the stability of Aruba ClearPass, most of our customers are okay with the price. It is very stable and provides a good balance between cost and functionality, leading to cost savings and efficiency gains.

The most valuable feature of Aruba ClearPass is its ease of use.

In my opinion, the price of Aruba ClearPass could be better. Additionally, since other vendors sometimes offer more competitive pricing, it may influence customers' decisions.

I have been working with Aruba ClearPass for about ten years.

I rate the stability of Aruba ClearPass as nine out of ten. It is very stable.

I would rate the scalability of Aruba ClearPass as nine out of ten.

I rate the technical support from Aruba as nine out of ten.

Positive

The initial setup of Aruba ClearPass is very easy.

Because of the stability, the main concern for customers is the price, but the solution works really fine. This implies a return on investment based on performance.

I think that the pricing is relatively high, and I rate it a seven on a scale where one is cheap and ten is expensive.

Based on my experience, I recommend Aruba ClearPass to others because it is user-friendly and effective.

I would rate it an eight out of ten.

ClearPass provides authentication solutions for endpoints. 

ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features.

ClearPass' interface could be more user-friendly. 

I've used ClearPass for more than four years.

ClearPass is stable. In my opinion, it's the best solution of its kind.

ClearPass is highly scalable.

ClearPass support is fine because we have a good relationship with the vendor, so we can call them whenever we have questions. 

Deploying ClearPass is very straightforward. We are an Aruba integrator, and we've installed ClearPass for more than 10 clients. You can deploy it with two or three engineers, and the time needed for deployment depends on the client. Installing ClearPass for a larger client will take about one week, but a smaller client takes only about three days. 

We pay a yearly subscription.

I rate Aruba ClearPass eight out of 10. 

We used ClearPass for wireless 802.1x Authentication in a large campus deployment (more than 10,000 access points). 

We are also going to use it for our guest WiFi access solution. I would like to promote its use for wired network authentication as well.

• It eliminated the management of 10 different individual discrete RADIUS servers. 
• We are able to satisfy many different organizational needs because of its flexibility.

The ClearPass clustering model saved us staff time and reduced errors by eliminating the need to manage individual RADIUS servers. The mulit-vendor capability is also valuable.

The product's graphical user interface (GUI) could use an update and better integration between the guest management and policy management interfaces.

I'd also like to make sure there is support for Juniper switches.

It has been pretty stable, except sometimes when we go to upgrade to a different version - it hasn't been user-impacting - but we've had some issues.

We were using a different vendor's wireless infrastructure, and we switched to the Aruba platform - and ClearPass, that was part the package.

The most important criterion when selecting the vendor in this particular case was integration with a wireless infrastructure product because it was the same vendor.

There were two in total, Cisco and Aruba. We chose Aruba because their technical support was more responsive and knowledgeable than we had with Cisco.

Do a proof of concept. Actually get your hands on the product and don't just look at the brochure, the glossy about the product.

I rate it a nine out of 10 because it's done everything that we've been able to ask it to do.

Aruba ClearPass could be deployed on-premise in the cloud.

Aruba ClearPass is a simple solution for customers to see what is happening on their network.

I have been using Aruba ClearPass for approximately five years.

Aruba ClearPass is used for our clients to control and access their network.

Aruba ClearPass is stable.

I have found Aruba ClearPass to be scalable.

We have approximately three to four clients that are using this solution.

The support has been good for our customers.

Aruba ClearPass is complicated to install. Before our clients can use the solution they typically do a POC and we loan them some equipment for them to test with.

The projects from negotiation to acceptance take approximately three to six months.

The implementation can improve because it is challenging to explain some of the concepts to the client.

We do the implementation of the solution, and the time it takes for us to do the deployment depends on the customer's size.

The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 endpoints. 

There is a subscription for the support from the vendor that can be bundled together.

The solution can be expensive because you might have to train the customer.

I rate Aruba ClearPass a seven out of ten.

I use this solution when I need deep authentication regarding security issues, passwords and so on. ClearPass is also available on the Captive Portal. We're also finding that customers with many IOT devices are interested in the product. We are customers of Cisco and deploy this solution for our customers. 

ClearPass works, it's quite stable and the solution is NAC and will stay that way. The QBT technology is very good.  

There is an issue on the technical side with ClearPass. Many devices work with SSL certificates but Aruba ClearPass only has the ability to handle one certificate for both the management process and also for the Captive Portal. I would like Aruba to permit the use of different certificates for the Captive Portal and for the management interfaces.

The solution is stable. 

There is scalability but it's linked to the licensing model and is quite inferior to other solutions like Cisco ISE or Macmon.

When we sell this solution to our customers it's always with a really, really high SLA. The support engineers at Aruba are knowledgeable and they provide good support.

If you know what you're doing, deployment doesn't take much time. It requires first deploying a V-LAN schema so you have to keep that in mind. 

I would recommend this solution and rate it nine out of 10. 

We use this solution mainly for NAC, network access control.

It's security control after all so just like you have an EDR installed, we double verify whether a machine is compliant with our policy on the one hand, and on the other hand, if it's also one of our machines so that we can let it into the network. It's security control.

The most valuable feature for us is the policy compliance. They have an API that assists you in checking whether a machine has specific clients. For example, we check whether the EDR is updated and whether there are specific clients whose machine should be allowed to connect to the network.

The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade. It should also have better reporting, we were trying to do the reports and didn't manage to do them because technically we couldn't. 

Better documentation on the API would be useful as well.

The solution is stable.

The scalability is good. We didn't have any problems there. We deployed it in 12 hours worldwide, so it's pretty scalable. There are about 2,500 users currently, in total.

In terms of increasing our user base, we increase the license whenever we acquire a company so it depends on whether we're growing organically or not organically. It's in the pipeline, so once we buy a company they go through us, pick a stage, and we implement all the security enforcement for that company. So as long as we buy companies, we implement this as well.

Most of the problems we had were solved by the integrator. The technical support is medium to good.

The initial setup was complex. The deployment was fast, but in order to tune the policy, install the agent, and do everything else, I would say it took around 4 to 6 months.

We used an integrator. They were very good. Most of the shortcomings were technology based, not implementation based.

My advice is to get a good integrator.

I would rate this solution as an eight and a half out of ten.

The two most valuable features for us are ClearPass guest and policy manager.

It keeps your organization secure in many ways, has easy guest logins, tons of options to customize the portal page, and many other useful enterprise-level features.

Automated guest account creation and the customizable captive portal has reduced the burden of the receptionist generating a token for guest access. It supports multiple authentication methods and the access tracker makes admin life easy for troubleshooting.

ClearPass onboard reduces the IT admin burden as well.

ClearPass Insight needs to be worked on. The functionality is not quite there yet.

Also, add-on licenses are expensive.

I've used it for one year.

There were no issues with deployment.

There have been no issues with stability.

There have been no issues with scaling it.

Aruba has one of the best support teams amongst all the vendors.

Technical support is the best.

There was no solution in place previously.

It was a little complex to set up. Following the installation guide makes the initial setup easy.

We implemented it in-house.

But if you do use a vendor, make sure your implementation partner is aware of all CleaPass features. Otherwise, it will be tough. Since ClearPass is a mix of AAA, NAC, Guest Module, Onguard, Profiling, and On-Boarding, make sure your partner is an expert in ClearPass.

The VM version is good for the cost, but add-on licenses are costly.

The VM version is good for the cost, but add-on licenses are costly.

We also looked at Cisco ISE.