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reviewer1328712 - PeerSpot reviewer
Cisco Network Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Intuitive, easy to manage, and offers great monitoring capabilities
Pros and Cons
  • "The web dashboard and the policy manager are very intuitive and very easy for the engineers to use."
  • "I can't think of an area where the solution is lacking a feature or a capability."

What is our primary use case?

I'm not the one who deployed this solution. However, there are many use cases.

What is most valuable?

I've had no problems with it at all. It's been a breeze. Our other guy who left taught me everything, including the basics in order to implement it. 

The dashboard, the monitoring tabs, and the configuration tabs, the admin tabs is all pretty self-explanatory.

The WiFi solution, the ease of use, and the scalability are excellent. We have Infoblox for all that stuff; however, as far as authentication and stuff like that, it is very easy to use. 

The web dashboard and the policy manager are very intuitive and very easy for engineers to use. Finding what you need is pretty simple. 

What needs improvement?

ClearPass is not something that I have to get into every day, as I do with Aruba Wireless Solution or Central. The only time I really need to get into ClearPass is to troubleshoot, handle authentication problems, or add a device for SNMP access. I can't think of an area where the solution is lacking a feature or a capability. It's fine right now. 

For how long have I used the solution?

We've used the solution for two and a half to three years or so now. 

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Aruba ClearPass
December 2024
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What do I think about the stability of the solution?

The solution is stable and reliable. We haven't had any issues. 

What do I think about the scalability of the solution?

The solution can scale well. It's great. 

How are customer service and support?

I've never had to open up a tech support case on ClearPass. I can't speak to how helpful they would be if you reached out. 

Which solution did I use previously and why did I switch?

We've used Aruba and Cisco. As opposed to Cisco ISE and their tech act solution, hands down, Aruba is far better. It was far easier to manage. I know that the Cisco ISE solutions that we had before this was a pain. It was just difficult to manage. We had to reboot it three, four times a year just to get it going. And we've had several Cisco tech cases open on it. Cisco never knew how to fix it. That's why we looked at ClearPass. Finally, we convinced the person in charge of everything. We put together a POC and afterward, everyone was like "Wow, this is great. Yeah. Let us do this, please." We switched and we love it. It was no problem at all.

How was the initial setup?

I was not a part of the initial setup, however, Aruba is typically simple to set up. 

What's my experience with pricing, setup cost, and licensing?

I do not deal with the licensing aspect of the solution. 

What other advice do I have?

We have a VMware server that hosts this solution. It is not on the cloud. I'm not sure which exact version we're using. 

I don't know about any other tech act applications out there. That said, I know that this is a breeze if you're working with Cisco ISE. I highly recommend a swap over to ClearPass Policy Manager. It is very, very, very, very easy. That's compared to Cisco ISE. I don't know about any other managers out there or if there may be better ones out there. We like Aruba. That's all I can say.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anjan Basu Chowdhury - PeerSpot reviewer
Pre-Sales Manager at a tech services company with 501-1,000 employees
Reseller
Top 5
Robust product that supports multiple integrations
Pros and Cons
  • "It is a robust product."
  • "The pricing policy could be more flexible."

What is most valuable?

ClearPass has been the best NAC product and market leader for a decade. It is a robust product.

What needs improvement?

The pricing policy could be more flexible. Additionally, ClearPass can be integrated with the Aruba cloud solution because many companies are moving to the cloud.

For how long have I used the solution?

We use Aruba ClearPass for authentication purposes.

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten.

What do I think about the scalability of the solution?

It is a very high-end product. Its scalability is an eight or nine out of ten.

Which solution did I use previously and why did I switch?

I used Cisco before. ClearPass supports multi-vendor products. On the other hand, Cisco is limited to being designed, configured, and managed for a specific device. ClearPass configures any products for authentication, device sharing, security, etc.

How was the initial setup?

The configuration was very complex. It is not a product that normal users can use. A bunch of technologies are involved. There are a lot of other policies, which also include device posturing and management. There are many features involved in this product, best used by experts.

If you implement all of the modules, deployment will be perfect. Otherwise, it is not possible because it is very complex. You need to understand the entire system. Since we are just starting with this product, we need to redirect our switching and wireless traffic to the NAC solution. We need to know the network controller features and infrastructure.

What's my experience with pricing, setup cost, and licensing?

The product is very costly, starting at a minimum of 500 users. No small or medium-sized business can go with it as a standard organization has more than 500 users.

What other advice do I have?

Overall, I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Aruba ClearPass
December 2024
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
RaviVerma2 - PeerSpot reviewer
Group Head - IT at Medusind Solutions India Pvt. Ltd.
Real User
Top 10
High availability and simple implmentaion
Pros and Cons
  • "The solution has been working well."
  • "The scalability could improve."

What is our primary use case?

We are using Aruba ClearPass for authentication purposes.

What is most valuable?

The solution has been working well.

What needs improvement?

The scalability could improve.

For how long have I used the solution?

I have used Aruba ClearPass within the last 12 months.

What do I think about the stability of the solution?

Aruba ClearPass is a stable solution.

What do I think about the scalability of the solution?

I rate the scalability of Aruba ClearPass a nine out of ten.

How was the initial setup?

The initial setup of Aruba ClearPass was simple.

What about the implementation team?

We did the deployment of the solution in-house.

What other advice do I have?

I rate Aruba ClearPass an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yaser_Altwailey - PeerSpot reviewer
Network Engineer at General Authority OF ZAKAT & TAX
Real User
Top 5
Helpful support, stable, and user-friendly GUI.
Pros and Cons
  • "The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly."
  • "We have had some issues with the installation of Aruba ClearPass."

What is our primary use case?

Aruba ClearPass is used for managing and identifying users.

What is most valuable?

The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately three years.

What do I think about the stability of the solution?

Aruba ClearPass is stable.

What do I think about the scalability of the solution?

The scalability of Aruba ClearPass is good. We can add more users if we want.

We have two technical staff members using the solution.

How are customer service and support?

We have used the support from Aruba ClearPass and they have helped us with our issues.

I rate the support from Aruba ClearPass a five out of five.

How was the initial setup?

We have had some issues with the installation of Aruba ClearPass. 

What's my experience with pricing, setup cost, and licensing?

There is a license to use Aruba ClearPass.

What other advice do I have?

I recommend Aruba ClearPass to others.

I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager, Systems Technology at Ketraco
Real User
If you max out the endpoint devices that you want to manage, you upgrade the license and can get more scalability.
Pros and Cons
  • "The initial setup was straightforward."
  • "I would like the area of managing wired technology to be improved. Wireless is very good but I'm still struggling a bit to do my end to end configurations in the wired technology area."

What is our primary use case?

1. To improve overall security by segmenting the Guest and Corporate Vlan.

2. To Manage BYOD in the organization. 

3. To provide visbility on my corporate network using one management dashboard   environment for the devices

How has it helped my organization?

Secure organization by completely segmenting the guest and corporate vlans SSID. 

Less management and support effort on the management of BYOD. 

Clear visibility on the LAN .

 

What is most valuable?

The most valuable features would be: 

  • Wireless segregation
  • Bandwidth segmentation
  • Prioritization
  • BYOD management
  • Overall visibility.

What needs improvement?

I would like the area of managing wired technology to be improved. Wireless is very good but I'm still struggling a bit to do my end to end configurations in the wired technology area.

The Virtual Machine for the Clearpass sometimes has issues with loosing the management IP

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

Scalability is fine because it's batched upon endpoint devices, and licensing. If you max out the endpoint devices that you want to manage, you just upgrade the license and get more scalability. The core server is running on virtualization, so you can expand the resources for you to be able to grow your server needs.

Which solution did I use previously and why did I switch?

We previously used Cisco ISE. We switched because it was complex. Even the deployment was not straightforward. When I had Cisco ISE, it was still in the first version, 1.2. I heard people mention that version 2.2 is much more friendly, easy to deploy, and easy to use but I didn't get a chance to test that. I used Cisco ISE when it was what I would consider a very complex solution, difficult to install, and even understand. Even then, it was not meeting my requirements.

How was the initial setup?

The initial setup was straightforward and the deployment took almost a month. 

Which other solutions did I evaluate?

What other advice do I have?

I would rate this solution a nine. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user812403 - PeerSpot reviewer
Consultant
User
Makes it easy to require robust user authentication for both wired and wireless endpoints
Pros and Cons
  • "It makes it easy to require robust user authentication for both wired and wireless endpoints, including BYODs."
  • "Access Tracker is invaluable for troubleshooting access control incidents and quickly getting to the root cause."
  • "It should be clearer in the pre-sales stage that clear, documented, executive-supported InfoSec policy is the key to success."

What is our primary use case?

ClearPass is the best Network Access Control "Swiss army knife" out there right now. It can do 802.1x (WPA2-Enterprise) for WiFi and LAN. It also has one of the slickest guest captive portal experiences and workflows out there, along with an easy, drop-in BYOD application.

I have not had too much experience with OnGuard, the endpoint integrity feature, but it does that too. With all of the ClearPass integrations and RADIUS Change of Authorization (CoA), it is possible to login wired or wireless endpoints based on a variety of identity stores, then create and associate security policies, e.g., DACLs, based on a device. 

Dynamically provision VLAN assignments, i.e., no more "color-coded ports", write Palo Alto Networks (PAN) NGFW policies that are associated with a specific user (rather than IP address), and quarantine or drop an endpoint off the network in an automated manner if an incident is detected.

All of this, naturally, comes with a lot of details in implementation, but my experience was, like all things InfoSec, implementing the controls is easy if you already have a clear, documented, executive-supported policy that you are using as the control to enforce. Otherwise, the control gets blamed for what is really a lack of clarity and leadership regarding the underlying business policy.

How has it helped my organization?

It makes it easy to require robust user authentication for both wired and wireless endpoints, including BYODs.

What is most valuable?

Access Tracker is definitely the feature that I use the most. It is invaluable for troubleshooting access control incidents and quickly getting to the root cause.

What needs improvement?

It should be clearer in the pre-sales stage that clear, documented, executive-supported InfoSec policy is the key to success.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Manager at a pharma/biotech company with 1-10 employees
Real User
Top 20Leaderboard
Provide single access point and high availability at standard pricing
Pros and Cons
  • "It provides a single access point and is highly available."
  • "The period of firmware updates is very short."

What is our primary use case?

We use the solution for security.

What is most valuable?

It provides a single access point and is highly available.

What needs improvement?

The period of firmware updates is very short.

For how long have I used the solution?

I have been using Aruba ClearPass for one year.

What do I think about the stability of the solution?

It consists of one-time passwords, so you don't have many challenges.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

We have 700-800 users, out of which 50 are concurrent.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

The initial setup is easy.
If you take a controller concerning the APN, that is a one-time setup. Once you set it up, it doesn't give you any problem going further. The one-time setup takes around four to eight hours.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, it has a standard price.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Binju Charly - PeerSpot reviewer
Sales Manager - GCC at Gerab System Solutions LLC
Reseller
A budget-friendly NAC solution that provides quality and functionality to its users
Pros and Cons
  • "The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others."
  • "I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions."

What is our primary use case?

Our clients use Aruba ClearPass since it is a NAC solution.

What is most valuable?

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

What needs improvement?

Regarding the improvement needed in the solution, I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions. So, some of the other solutions, when compared to Aruba ClearPass, are more user-friendly to install.

For how long have I used the solution?

I have been working with Aruba ClearPass for almost five to six years. My company is a reseller of the solution. I am unsure about the version of the solution I am using since we also deal in other products.

What do I think about the stability of the solution?

It is a stable solution. I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate the solution's scalability somewhere around seven to eight out of ten. Mostly, our organization deals with medium and enterprise-sized customers.

How are customer service and support?

I rate the solution's technical support team a seven out of ten. There are no issues with the support we are receiving. I will probably have to check with the engineers who have dealt with the technical support team. Since I have never heard a complaint against the support team, I would reconsider my decision over the rating provided by me previously and rate the technical support an eight.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the solution's initial setup a six on a scale where one is difficult and ten is easy. There are some difficulties when installing the solution. For our company, installation is not difficult since we are system integrators who are well-versed in Aruba ClearPass. However, one of our customers told us that it is difficult to manage the installation part of the solution.

The solutions deployment was quick because our company is well-versed in deployment. So, it took around twenty to thirty days. Usually, four L3 engineers from our company are involved in the deployment process. For the maintenance and deployment of the solution, we have a lot of people in our organization. So, our company has around 28 engineers, and we serve around 120 customers in UAE. Specifically speaking, two network engineers are handling the maintenance part of the solution.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten. So, the price could be lower. The solution has a yearly based licensing cost attached to it.

What other advice do I have?

I want to tell those planning to use the solution that it is a good solution where one needs to have a certain level of expertise to carry out the deployment phase. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.