Aruba ClearPass Reviews

The two most valuable features for us are ClearPass guest and policy manager.

It keeps your organization secure in many ways, has easy guest logins, tons of options to customize the portal page, and many other useful enterprise-level features.

Automated guest account creation and the customizable captive portal has reduced the burden of the receptionist generating a token for guest access. It supports multiple authentication methods and the access tracker makes admin life easy for troubleshooting.

ClearPass onboard reduces the IT admin burden as well.

ClearPass Insight needs to be worked on. The functionality is not quite there yet.

Also, add-on licenses are expensive.

I've used it for one year.

There were no issues with deployment.

There have been no issues with stability.

There have been no issues with scaling it.

Aruba has one of the best support teams amongst all the vendors.

Technical support is the best.

There was no solution in place previously.

It was a little complex to set up. Following the installation guide makes the initial setup easy.

We implemented it in-house.

But if you do use a vendor, make sure your implementation partner is aware of all CleaPass features. Otherwise, it will be tough. Since ClearPass is a mix of AAA, NAC, Guest Module, Onguard, Profiling, and On-Boarding, make sure your partner is an expert in ClearPass.

The VM version is good for the cost, but add-on licenses are costly.

The VM version is good for the cost, but add-on licenses are costly.

We also looked at Cisco ISE.

We are using Aruba ClearPass for network access, such as system authentication, user authentication, and some post-checking.

Aruba ClearPass has complete NAC features.

The GUI of Aruba ClearPass could improve, it is not user-friendly.

In a feature release, asset tracking could be easier.

I have been using Aruba ClearPass for approximately two years.

 Aruba ClearPass is a stable solution.

The scalability of Aruba ClearPass is very good.

The support from Aruba ClearPass is great.

The initial installation is straightforward, but creating the services is sometimes a bit complex.

The time of deployment depends on the customer's use case, but the typical duration is approximately 10 days.

My advice to others before they implement Aruba ClearPass is for them to check their infrastructure compatibility. We've had some issues with unsupported switches.

I rate Aruba ClearPass a nine out of ten.

The greatest feature in Aruba ClearPass, in my opinion, is its modularity and its openness to all vendors. Unlike its competitor (Cisco ISE), Aruba ClearPass supports integration with almost all vendors, and the ClearPass Guest module is unmatched by any other vendor. 

The ability to tune small details is really powerful and is always a selling point. 

Of course, let's not forget that the ClearPass Insight module which produces such valuable reports with small pieces of configurations is a great feature.

Customers who have used ClearPass had their organized improved with the ability to control all devices connecting to their network and the ability to even form a database of all the endpoints in the network and their fingerprints as well. 

Also, the integration with Aruba Wireless is always a plus point.

The main issue I have seen with Aruba ClearPass is specific integration with Juniper firewalls, and this is definitely something I would like to see in the future.

I've had no issues with deployment.

I didn't encounter any issues with stability.

I didn't encounter any issues with scalability.

I would advise customers who want to protect their network, do health checks on BYOD, provide guest access and of course AAA functions to manage their network devices to go for ClearPass, but they have to be ready to get into so much details as the power of ClearPass is in its ability to customize even the smallest details as they wish of course.

There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols ‎and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.

It has eliminated unauthorized access to the corporate network, hence minimizing the threat level.

If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.

I've used it for two years.

There were major bugs that caused us to spend an extensive amount of time for recovering the configurations. Aruba has fixed it upon our request and provided details.

It's very good, but not excellent.

No, we did not.

It was extremely complex in our heterogeneous, scattered environment. To be able to deploy a NAC solution without ‎causing downtime is a tedious task.

It was a mixed team working together.

Sizing is very important as the licenses of Aruba ClearPass are quite expensive.

Use the DHCP options for a long time to profile all types of devices communicating on a network. ‎Keep ClearPass in monitoring mode and start blocking profiled devices in batch.

The most valuable feature is the OnGuard agent which performs posture assessments.

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

We've used it for two years.

No issues encountered.

No issues encountered.

No issues encountered.

9/10

9/10

I didn’t use another solution.

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

For licensing, it depends on the organization’s capacity.

I didn’t evaluate another solution.

I would advise you to get support directly from the vendor and not use the partner support.

We use Aruba ClearPass for our network access system, particularly for authentication.

What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature.

Aruba ClearPass has a complex pricing scheme, so that's an area for improvement.

The process for setting up Aruba ClearPass also needs improvement. It could be easier.

We've been using Aruba ClearPass for three years.

The stability of Aruba ClearPass is a ten out of ten.

The scalability of Aruba ClearPass is fine. Scalability-wise, it's a ten out of ten.

I have yet to contact the Aruba ClearPass technical support team.

The initial setup for Aruba ClearPass is not that simple, yet it's not that complex. Setup-wise, it's a five out of ten.

The pricing model for Aruba ClearPass is complex.

Customers only pay for the license fees, with no additional costs.

My company has fifty clients using Aruba ClearPass.

Two network engineers handle the deployment and maintenance of Aruba ClearPass.

I'd recommend Aruba ClearPass and other Aruba solutions to others.

My rating for the solution is ten out of ten.

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

It is very stable. 

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

They are really fast and highly knowledgeable.

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.