Aruba ClearPass Reviews

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.

We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

I have been using this solution for almost two years.

It is a very stable solution.

It is a completely scalable solution.

Aruba's technical support is much better than other vendors.

It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.

The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.

The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.

To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.

I would rate it an eight out of 10.

We used ClearPass for wireless 802.1x Authentication in a large campus deployment (more than 10,000 access points). 

We are also going to use it for our guest WiFi access solution. I would like to promote its use for wired network authentication as well.

• It eliminated the management of 10 different individual discrete RADIUS servers. 
• We are able to satisfy many different organizational needs because of its flexibility.

The ClearPass clustering model saved us staff time and reduced errors by eliminating the need to manage individual RADIUS servers. The mulit-vendor capability is also valuable.

The product's graphical user interface (GUI) could use an update and better integration between the guest management and policy management interfaces.

I'd also like to make sure there is support for Juniper switches.

It has been pretty stable, except sometimes when we go to upgrade to a different version - it hasn't been user-impacting - but we've had some issues.

We were using a different vendor's wireless infrastructure, and we switched to the Aruba platform - and ClearPass, that was part the package.

The most important criterion when selecting the vendor in this particular case was integration with a wireless infrastructure product because it was the same vendor.

There were two in total, Cisco and Aruba. We chose Aruba because their technical support was more responsive and knowledgeable than we had with Cisco.

Do a proof of concept. Actually get your hands on the product and don't just look at the brochure, the glossy about the product.

I rate it a nine out of 10 because it's done everything that we've been able to ask it to do.

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

It is very stable. 

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

They are really fast and highly knowledgeable.

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

We use Aruba ClearPass for Nutanix and TECHx.

Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well.

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

I have been using Aruba ClearPass for approximately three years.

The stability of Aruba ClearPass is good.

Aruba ClearPass can scale.

I have to use the support from Aruba ClearPass a few times and I had a good experience.

I have used Cisco solutions and they have nice but complex. If you do not have a good experience, it is complex to set up and operate. Aruba ClearPass is easy for everybody and better than Cisco. I would recommend Aruba ClearPass but I would not recommend Cisco.

The initial setup of Aruba ClearPass is very easy.

I feel this solution is the best on the market.

I rate Aruba ClearPass a nine out of ten.

The most valuable feature is the OnGuard agent which performs posture assessments.

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

We've used it for two years.

No issues encountered.

No issues encountered.

No issues encountered.

9/10

9/10

I didn’t use another solution.

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

For licensing, it depends on the organization’s capacity.

I didn’t evaluate another solution.

I would advise you to get support directly from the vendor and not use the partner support.

I use ClearPass for network access control, profiling, and security.

ClearPass's best feature is its comprehensiveness.

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

I've been using ClearPass for two years.

ClearPass is stable.

ClearPass is scalable.

ClearPass's technical support is okay.

ClearPass isn't hard to set up, but it takes a long time.

I'd advise anybody thinking of implementing ClearPass to go for it, it's a good solution. I would rate ClearPass as eight out of ten.