Aruba ClearPass Reviews

We use ClearPass for access points. We are primarily working on hospitality projects, including some major hotels in Saudi Arabia. They only allow Aruba and Cisco, so we need this product.

I joined this company a few days ago, but they've been dealing with Aruba for a long time. They use it for specific projects with a local partner in Saudi Arabia that requires Aruba.

We haven't had any issues with stability so far .

Aruba is a highly scalable product. It just works. We have no issues with scalability.

The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10. 

Aruba is a little more expensive than other products in the market here.

I rate Aruba eight out of 10. I would recommend it. Our company prefers Aruba because it has an attractive design that can decorate a hospitality area. 

We recently implemented ClearPass for a ministerial-level government agency with 2,500 users.

ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable.

I have been using Aruba ClearPass for seven years.

Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated. Some have a GUI, but the CLI is more powerful. However, after you get the authentication protocols set up, you can forget about this device. It's stable.

I rate Aruba ClearPass 10 out of 10. I recommend ClearPass. You'll get a lot of benefits.

My clients primarily use the solution to control access to the network or their sites. If a computer is not recognized by ClearPass, it won't be able to gain access.

The solution is extremely stable.

We find that at the end of the projects we manage, all functionalities perform quite well. We've tested it a lot and find it to be overall a very good solution.

It's excellent in terms of securing local networks for our clients.

The solution needs to upgrade its user interface. Right now, it's not so user friendly, and it's an aspect that my clients' wish was improved upon.

The solution is quite large and complex in scope. If a person isn't familiar with the solution, they can quickly get overwhelmed with everything.

I've been installing the solution for one to two years now. The last project I worked on was around six months ago. 

We have never experienced any bugs, crashes, or glitches. In my opinion, everything is stable. It's excellent. I'd say it's quite reliable in that regard.

The solution is very scalable. A company will be able to expand the solution to meet their needs as necessary.

In the past, we have reached out to technical support. During the implementation process, all the way through the project, we only had just one or two specific instances where their assistance seemed to take a long time. However, overall, I would say we are completely satisfied with their level of support.

While the installation itself is not difficult per se, the process you need to go through before installing the solution is complex. There are a lot of configurations to do on the firewall network and it can take a while, depending on the company. 

While it's tedious before the installation, once you come to the actual installation itself, you'll realize it's not too bad.

We're working on a project right now that has ten deployments and that's taken us about four or five months. For this project, there have been five people involved in the deployment process.

We handle aspects of the implementation for our clients.

We've partnered with HPE and Aruba.

I work at a service company. I go and install solutions for customers. I just handle the install for my customers. I don't use the software myself every day or on a regular basis. My role is one of a project technician and director. I'm an architect.

Our organization handles all sizes of companies from small to large enterprises.

If there's a company out there considering the solution, I'd just caution them to be ready.  There is a lot of configuration to do on all of the infrastructure. Other than that, it's an excellent solution. It's great for securing a local network. Security, at the end of the day, shouldn't have a cost. It's imperative to protect your business and to not worry so much about price tags, because it's even more expensive when you are unprotected and things go wrong.

I'd rate the solution nine out of ten.

Our primary use case for Aruba ClearPass is to use it in IoT services.

Aruba has improved my organization because it supported me on my level of access. I hope to see Aruba add routers to their portfolio. 

A very important feature for me is its support of a multi-tenant solution on deliverables. For instance, I have three customers, or three users, and I want each customer to have his own portal and his own database to manage their subscriber for reporting and for provision. 

Aruba needs to improve and the processes must be clear. I also believe the marketing is very important, as well as to split the database to be more specific, like having a user name, access point name or site name. 

In general, Aruba is very stable and it supports me every time I have issues related to my database. 

The scalability is good. We currently have about 100 users but we expect this to grow to 10,000 by the end of the year. So we plan to increase our usage. We won't need to employ extra staff because the support from Aruba is very good.

The technical support from Aruba is very good.

Before we started using Aruba we worked on Cisco, which has the same setup. They had the same access layer, access points, access controller and management at Cisco. We were, however, looking for a wireless solution.

The deployment took about two years, and then it took about two weeks for the configurations to be activated. 

We've invested in Aruba to increase our customers to 10,000 by the end of the year so we hope to see a good return on investment. 

We pay an annual licensing fee for Aruba and there are no additional costs.

I can recommend this solution for anyone in terms of guest management or from a security perspective. I will rate this a nine out of ten.

ClearPass is the best Network Access Control "Swiss army knife" out there right now. It can do 802.1x (WPA2-Enterprise) for WiFi and LAN. It also has one of the slickest guest captive portal experiences and workflows out there, along with an easy, drop-in BYOD application.

I have not had too much experience with OnGuard, the endpoint integrity feature, but it does that too. With all of the ClearPass integrations and RADIUS Change of Authorization (CoA), it is possible to login wired or wireless endpoints based on a variety of identity stores, then create and associate security policies, e.g., DACLs, based on a device. 

Dynamically provision VLAN assignments, i.e., no more "color-coded ports", write Palo Alto Networks (PAN) NGFW policies that are associated with a specific user (rather than IP address), and quarantine or drop an endpoint off the network in an automated manner if an incident is detected.

All of this, naturally, comes with a lot of details in implementation, but my experience was, like all things InfoSec, implementing the controls is easy if you already have a clear, documented, executive-supported policy that you are using as the control to enforce. Otherwise, the control gets blamed for what is really a lack of clarity and leadership regarding the underlying business policy.

It makes it easy to require robust user authentication for both wired and wireless endpoints, including BYODs.

Access Tracker is definitely the feature that I use the most. It is invaluable for troubleshooting access control incidents and quickly getting to the root cause.

It should be clearer in the pre-sales stage that clear, documented, executive-supported InfoSec policy is the key to success.

We use the solution for basic user authentication, authorization, and accounting purposes.

The solution has the best-automated profiling feature. It helps us create granular policies based on device category. Also, its API-level integration with third-party systems works well compared to other vendors.

They should include features like Radius CoA for IoT and similar devices for the solution. Also, it would be great if they had SMP functionalities as well.

I have been using the solution since 2016.

The solution is highly stable. I rate its stability a ten.

The solution is highly scalable. I rate its scalability a ten. We can add as many subscribers as we require. We have at most ten solution users as our customers. They all are enterprise businesses.

The solution's GUI and configuration workflow could be clearer to understand. I rate its setup process a six. It involves analyzing customers' requirements and starting with a POC. Once it is done, we order equipment and a license. Next, we deploy the solution offline and integrate it with the production environment. The entire process takes around two to three months to complete.

The solution is costly. We have purchased its perpetual license. It is affordable for enterprise businesses. The medium-scale companies find it expensive. I rate its pricing an eight.

I recommend the solution to others. It is an excellent platform. I rate it as a nine.

I have a few customers that are using Aruba ClearPass.

The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network.

Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it. It's not simple to build and connect the rules to the network you want to deploy them on.

In a feature release of Aruba ClearPass, they should add a more graphical way to deploy the rules.

I have been using Aruba ClearPass for approximately two years.

Aruba ClearPass is stable.

I rate the stability of Aruba ClearPass a nine out of ten.

The scalability of Aruba ClearPass could improve. It is easy to make room but some aspects are difficult.

We have approximately 2,000 to 3,000 users that use Aruba ClearPass.

The response time and the knowledge of the support could improve from Aruba ClearPass.

I rate the support from Aruba ClearPass a three out of five.

Neutral

The initial setup of Aruba ClearPass is straightforward. When you need to activate the rules it becomes difficult.

We have one person that is needed to use to support Aruba ClearPass.

The price of Aruba ClearPass is expensive. However, Cisco ISE was as expensive when we were comparing.

We compared Cisco ISE before choosing Aruba ClearPass. Aruba ClearPass is better to use, especially if you have a mixed environment from different deployers or different hardware, it scales better.

I rate Aruba ClearPass a seven out of ten.

We use Aruba ClearPass for our authentication server and also integrate it with our active directory. We also use the endpoint function of the solution.

Aruba ClearPass has improved our organization because, through it, we have much better visibility in terms of who our users are in our network. We have more insight into the type of devices people are using and their roles. For guests, we can also gather some information from them, for example, their emails, so in most cases, Aruba ClearPass is pretty useful for us.

What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.

What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration.

What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.

I've been using Aruba ClearPass for one and a half years.

Aruba ClearPass, in terms of stability, is good. We haven't experienced it shutting down in the last one and a half years of using it.

We've only used Aruba ClearPass for the last one and a half years, and we haven't had any need to scale it up, but it seems to be a scalable solution.

We haven't had any issues with Aruba ClearPass. It's been really quiet in the past year, so we haven't contacted their technical support team.

We used a different system before using Aruba ClearPass, but we heard that the licensing scheme for Aruba ClearPass is permanent. The solution offers a permanent license while our previous system had an annual license that we had to renew and repurchase yearly, so that was troublesome for us. With Aruba ClearPass, we don't have to repurchase or renew every year, so that's one of the main reasons we switched to it.

Installing Aruba ClearPass was quite easy. The deployment process for it was quite easy and quick. It took our partner less than two weeks to deploy the solution, so it was quite quick.

We used a third-party company for deploying Aruba ClearPass.

You can get ROI from Aruba ClearPass after two or three years.

I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four.

Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase.

My company only uses the standard license for Aruba ClearPass.

My company has eight hundred users of Aruba ClearPass in the IT security team, and about five or six people are required for the deployment and maintenance of the solution.

Currently, my company doesn't have any plans of increasing usage for Aruba ClearPass because it's been scaled up three times more than the current need when it was first purchased, so the solution is only being used at about 30% of its maximum capacity. It could take another four or five years before my company increases its usage.

Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage. It has a low production cost, and even if the initial cost for the deployment is quite high, it becomes pretty cheap because you don't have to renew the license. If you need basic captive portal authentication, I would recommend Aruba ClearPass.

I'm rating Aruba ClearPass nine out of ten.

My company is a customer, not a partner of Aruba ClearPass.