Aruba ClearPass Reviews

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.

The most valuable feature is the OnGuard agent which performs posture assessments.

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

We've used it for two years.

No issues encountered.

No issues encountered.

No issues encountered.

9/10

9/10

I didn’t use another solution.

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

For licensing, it depends on the organization’s capacity.

I didn’t evaluate another solution.

I would advise you to get support directly from the vendor and not use the partner support.

I use ClearPass for network access control, profiling, and security.

ClearPass's best feature is its comprehensiveness.

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

I've been using ClearPass for two years.

ClearPass is stable.

ClearPass is scalable.

ClearPass's technical support is okay.

ClearPass isn't hard to set up, but it takes a long time.

I'd advise anybody thinking of implementing ClearPass to go for it, it's a good solution. I would rate ClearPass as eight out of ten.

Aruba ClearPass could be deployed on-premise in the cloud.

Aruba ClearPass is a simple solution for customers to see what is happening on their network.

I have been using Aruba ClearPass for approximately five years.

Aruba ClearPass is used for our clients to control and access their network.

Aruba ClearPass is stable.

I have found Aruba ClearPass to be scalable.

We have approximately three to four clients that are using this solution.

The support has been good for our customers.

Aruba ClearPass is complicated to install. Before our clients can use the solution they typically do a POC and we loan them some equipment for them to test with.

The projects from negotiation to acceptance take approximately three to six months.

The implementation can improve because it is challenging to explain some of the concepts to the client.

We do the implementation of the solution, and the time it takes for us to do the deployment depends on the customer's size.

The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 endpoints. 

There is a subscription for the support from the vendor that can be bundled together.

The solution can be expensive because you might have to train the customer.

I rate Aruba ClearPass a seven out of ten.

The solution is used for integration with the third party. If you are not selective of the switches in Juniper or Huawei, then the third-party scan integration of ClearPass is distinct.

The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features. 

There is room for improvement in the support. 

I have been using the solution since 2015. I work with the latest version.  

It is a stable solution.

It is a scalable solution.

The support is okay. 

Positive

I have not used any other solution before. I have general information about FortiNAC from Fortinet.

The initial setup is straightforward. It takes around fifteen minutes to be deployed. Just one engineer can deploy the solution.

In Spain, Cisco is more expensive than ClearPass but in Jordan, there are big deals on Cisco, and even at times, it is free of charge. ClearPass is an affordable solution.

I recommend ClearPass for its integration, stability, and scalability. It is easy to configure and has a user-friendly webpage.

I rate it an eight out of ten.

I am using Aruba ClearPass for 802.1X and backup indication.

Aruba ClearPass improved security across a diverse network, which is countrywide. It provides extra security so that anybody that gets on the network, belongs there, we know those that have allowed access to the network, get access to the network.

The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD).

Aruba ClearPass could improve the user interface, it is a bit chunky.

I have been using Aruba ClearPass for approximately 18 months.

Aruba ClearPass is stable in my usage.

I have found Aruba ClearPass to be scalable.

We have hundreds of users in different locations using this solution.

I have not used the support from Aruba ClearPass.

I have not used a previous solution.

Aruba ClearPass was installed into the cloud and had the resiliency working. Then we had a test lab environment where we rolled out the configurations, to test it, and then we rolled out the overall configuration for all of the switches and access points around the network. The whole process was straightforward. The whole process took approximately three months from start to finish.

The implementation was done in-house. We used three people for the process.

I felt we did not get a return on investment.

The price of Aruba ClearPass is expensive. When you want to build redundant systems it can be seen as necessary, so the enterprise will manage all of those costs.

There are additional costs because we have implemented it into a cloud environment, there are costs associated with the cloud environment. We didn't go with appliances.

I did some research before choosing Aruba ClearPass. I looked at open NAC and some of the other proprietary systems.

There are additional features that we haven't used, such as fingerprinting and guest reception type scenarios. There are other features we haven't implemented and there's no reason to implement them at this stage.

Planning is the most important aspect of getting started before implementing Aruba ClearPass. Don't jump into it, you need to plan. You need to understand what you're trying to do and plan it and then start off in a small, safe environment for rollout. Once you've tested all the scenarios and it works completely for each one, then roll it out over a long period of time to ensure that the user experience is good.

I rate Aruba ClearPass a seven out of ten.

The advanced RADIUS functionality is the most valuable feature for us.

It is possible to connect corporate people and external people to the WiFi with certificates by doing CA and on-boarding for external people and traditional Radius for the corporate people.

I'd like to see improvement with RADIUS and guest on-boarding. It also needs to be more intuitive to use with simplified administration.

I've used it for two to three years.

There were issues with High Availability and very important changes and issues with version upgrades.

There were no issues with the stability.

There were no issues with the scalability.

2/10 - it was very difficult to find the correct assistance. If we could find the right one, we would be happy.

We previously used Cisco NAC Guest Server and AMI GoPod. ClearPass is the evolution of AMI GoPod.

It was too complex. There is too much functionality in one device such as RADIUS, Guest, Provisioning, On-boarding, and NAC.

The implementation was done in-house. It is the corporative authentication solution and the Guest Portal for the customer.

It is a very complete solution with some important functionalities, but it can be difficult to implement and the support is not the best.

The greatest feature in Aruba ClearPass, in my opinion, is its modularity and its openness to all vendors. Unlike its competitor (Cisco ISE), Aruba ClearPass supports integration with almost all vendors, and the ClearPass Guest module is unmatched by any other vendor. 

The ability to tune small details is really powerful and is always a selling point. 

Of course, let's not forget that the ClearPass Insight module which produces such valuable reports with small pieces of configurations is a great feature.

Customers who have used ClearPass had their organized improved with the ability to control all devices connecting to their network and the ability to even form a database of all the endpoints in the network and their fingerprints as well. 

Also, the integration with Aruba Wireless is always a plus point.

The main issue I have seen with Aruba ClearPass is specific integration with Juniper firewalls, and this is definitely something I would like to see in the future.

I've had no issues with deployment.

I didn't encounter any issues with stability.

I didn't encounter any issues with scalability.

I would advise customers who want to protect their network, do health checks on BYOD, provide guest access and of course AAA functions to manage their network devices to go for ClearPass, but they have to be ready to get into so much details as the power of ClearPass is in its ability to customize even the smallest details as they wish of course.