Aruba ClearPass Reviews

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

It is very stable. 

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

They are really fast and highly knowledgeable.

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.

The most valuable feature for us is the ability to manage each access point from a single application.

As we are a reseller, we had it installed in our office for our customer test. Also, we were using it as our demonstration tool. I found ClearPass made our work easier as we were connected to WiFi on our laptop, meaning we weren't constrained to our desks.

They need to improve the wizard to make things easier to manage. When we had the access point, I was not sure how to get it to work with Aruba. I tried to follow the guide from Aruba support and the internet, but found it very limited even though I went through one of the two-day technical presentations. The wizard needs to show what you need to configure and what needs to be in there in terms of users. In the end, I got support from one of the Aruba systems engineers to get it to work.

I've used it for one year.

We had no issues deploying it.

We have had no stability issues.

We have had no issues scaling it.

I got support from one of the Aruba systems engineers to get it to work, but I haven't had to use them for anything else.

Our prior solution was a bit complex to configure things prior to deployment.

We deployed it with assistance from our distributor.

You should go for it.

The advanced RADIUS functionality is the most valuable feature for us.

It is possible to connect corporate people and external people to the WiFi with certificates by doing CA and on-boarding for external people and traditional Radius for the corporate people.

I'd like to see improvement with RADIUS and guest on-boarding. It also needs to be more intuitive to use with simplified administration.

I've used it for two to three years.

There were issues with High Availability and very important changes and issues with version upgrades.

There were no issues with the stability.

There were no issues with the scalability.

2/10 - it was very difficult to find the correct assistance. If we could find the right one, we would be happy.

We previously used Cisco NAC Guest Server and AMI GoPod. ClearPass is the evolution of AMI GoPod.

It was too complex. There is too much functionality in one device such as RADIUS, Guest, Provisioning, On-boarding, and NAC.

The implementation was done in-house. It is the corporative authentication solution and the Guest Portal for the customer.

It is a very complete solution with some important functionalities, but it can be difficult to implement and the support is not the best.

I use ClearPass for network access control, profiling, and security.

ClearPass's best feature is its comprehensiveness.

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

I've been using ClearPass for two years.

ClearPass is stable.

ClearPass is scalable.

ClearPass's technical support is okay.

ClearPass isn't hard to set up, but it takes a long time.

I'd advise anybody thinking of implementing ClearPass to go for it, it's a good solution. I would rate ClearPass as eight out of ten.

I am using Aruba ClearPass for 802.1X and backup indication.

Aruba ClearPass improved security across a diverse network, which is countrywide. It provides extra security so that anybody that gets on the network, belongs there, we know those that have allowed access to the network, get access to the network.

The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD).

Aruba ClearPass could improve the user interface, it is a bit chunky.

I have been using Aruba ClearPass for approximately 18 months.

Aruba ClearPass is stable in my usage.

I have found Aruba ClearPass to be scalable.

We have hundreds of users in different locations using this solution.

I have not used the support from Aruba ClearPass.

I have not used a previous solution.

Aruba ClearPass was installed into the cloud and had the resiliency working. Then we had a test lab environment where we rolled out the configurations, to test it, and then we rolled out the overall configuration for all of the switches and access points around the network. The whole process was straightforward. The whole process took approximately three months from start to finish.

The implementation was done in-house. We used three people for the process.

I felt we did not get a return on investment.

The price of Aruba ClearPass is expensive. When you want to build redundant systems it can be seen as necessary, so the enterprise will manage all of those costs.

There are additional costs because we have implemented it into a cloud environment, there are costs associated with the cloud environment. We didn't go with appliances.

I did some research before choosing Aruba ClearPass. I looked at open NAC and some of the other proprietary systems.

There are additional features that we haven't used, such as fingerprinting and guest reception type scenarios. There are other features we haven't implemented and there's no reason to implement them at this stage.

Planning is the most important aspect of getting started before implementing Aruba ClearPass. Don't jump into it, you need to plan. You need to understand what you're trying to do and plan it and then start off in a small, safe environment for rollout. Once you've tested all the scenarios and it works completely for each one, then roll it out over a long period of time to ensure that the user experience is good.

I rate Aruba ClearPass a seven out of ten.

Our company provides professional services and we implement the features based on the customer requirement. All the features in ClearPass are good and work the way they need to.

Based on our implementations for many customers, it seems that they're most interested in the OnGuard feature that checks the compliance of corporate laptops and which restricts network access for users who are not compliant with security policies.

The reporting feature in ClearPass has found devices that are non-compliant had has addressed issues during the initial implementation phase.

Our customers also often request the guest feature, which they find very useful.

The OnGuard agent requires some enhancements.

We've used it for the last three years.

It works best when you plan deployment according to device behavior while integrated in the network.

It's been generally stable.

It scales well in our customer network environments.

Our TAC is very responsive and very helpful. They are able to provide solutions for all the new requirements by creating customized SQL queries and configs.

I worked initially with Cisco ISE, but I didn't really get to know it well. My company currently provides ClearPass solutions only.

We plan deployments considering all the configuring that needs to be done on the other integrated devices. The setup always ends up smooth and straightforward.

You should test all the requirements during the PoC itself so that the planning and deployment will be smooth.

The solution is used for integration with the third party. If you are not selective of the switches in Juniper or Huawei, then the third-party scan integration of ClearPass is distinct.

The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features. 

There is room for improvement in the support. 

I have been using the solution since 2015. I work with the latest version.  

It is a stable solution.

It is a scalable solution.

The support is okay. 

Positive

I have not used any other solution before. I have general information about FortiNAC from Fortinet.

The initial setup is straightforward. It takes around fifteen minutes to be deployed. Just one engineer can deploy the solution.

In Spain, Cisco is more expensive than ClearPass but in Jordan, there are big deals on Cisco, and even at times, it is free of charge. ClearPass is an affordable solution.

I recommend ClearPass for its integration, stability, and scalability. It is easy to configure and has a user-friendly webpage.

I rate it an eight out of ten.