Automation Anywhere Reviews

We are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift, which means it comes to about 120 caps per minute. For that purpose, we make use of the vibrating feeder and inserts for all the shoots. We also had composite tools to perform various operations. The additional components, which are supposed to come on the rotary table, were also finished and brought to the table. The shell gets placed from the vibratory feeder on top of it. There are two operations: hot white glass falls into it, and as soon as it falls, it goes to the next position, where it gets molded. The molding shape takes place.

Actually, we are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift. That means it comes to about 120 caps per minute. Automation is going to become a new area we will certainly encourage a lot of people to pursue because of the lasting dividends it provides, including saving time and manpower.

I have not come across them. Automation Anywhere is a company that keeps sending their literature very often. I possess it, and I am getting good information through them.

Normally, I go through a lot of journals that provide a lot of information on automation. Practically, I have done a lot of work, which gives me the confidence that I can handle any type of automation.

You only give instructions to them regarding what is required. You explain to them.

AI is also supporting now. Most people are into AI because of the benefits we get, and it enables changes required through AI easily. It offers a lot of cost benefits and enables faster productivity. Normally, there are specific people we use to contact, who actually do the automation. No, I cannot decide a rating right now.

I have numerous use cases for Automation Anywhere. One of these use cases involves retrieving data from the Etimad portal and inputting it into an Excel sheet, which generates reports for me. This is one of the tasks I have accomplished using Automation Anywhere. Additionally, I utilize Automation Anywhere in the Business Intelligence solution for SFDA. This platform generates reports regarding available medications or food items for purchase, whether from vendors or suppliers. I have several more use cases as well.

We have implemented Automation Anywhere to eliminate repetitive tasks for humans and enable them to concentrate on more relevant tasks that enhance customer engagement.

Automation Anywhere is designed for business users, providing a user-friendly UI that enables them to create and access reports quickly.

The learning curve of Automation Anywhere is brief. The solution permits drag-and-drop commands, and the documentation is straightforward to understand and follow.

Non-technical individuals can begin using Automation Anywhere within two months of training.

Integrating Automation Anywhere Co-Pilot with our organization's day-to-day applications is straightforward.

Co-Pilot has contributed to a 90 percent increase in productivity, as humans are now able to concentrate on tasks that provide greater value.

Co-Pilot assists in freeing up staff to engage in value-added projects. We employed this solution for an organization that had 3,000 employees working on repetitive tasks, thus allowing them to dedicate more time to relevant assignments.

Automation Anywhere has enhanced our clients' organizations by accelerating their tasks.

Automation Anywhere helps to increase automation consumption. Presently, we are implementing the solution in over 3,000 automation projects. In comparison to the manual execution of tasks prior to employing the solution, we now witness a sevenfold increase in automated tasks, a number that continues to grow each quarter.

The most valuable feature of Automation Anywhere is the automation that frees up time for our employees to engage with customers.

Automation Anywhere could enhance its services by establishing a local office in our region to provide better support.

I have been using Automation Anywhere for two years.

I would rate the stability of Automation Anywhere a nine out of ten.

I would rate the scalability of Automation Anywhere a nine out of ten.

I would like the technical support to respond quicker to the assigned tickets.

Positive

The initial setup is easy. The deployment usually only requires me and one programmer from the client's end.

I am a consultant and help implement the solution for our clients.

Our clients do experience a return on investment through the reduction in costs for tasks that were previously carried out by humans and are now automated. Automation Anywhere is five times faster than humans and more efficient.

The Automation Anywhere license is affordable and not complex. In our region, we have the option to implement the solution on-premises or in a sandbox since nothing is in the cloud. This aspect makes the license even more cost-effective.

I evaluated UiPath, which is exceedingly expensive but offers superior support in our region. When considering the cost, support, capacity, integration, and overall value, Automation Anywhere emerged as the more economical and superior option.

I also evaluated IBM, but I found that they were imitating UiPath, which is not advantageous for me.

I would rate Automation Anywhere a nine out of ten.

I have integrated RPA with various applications such as Excel sheets, Oracle systems, SAP, Salesforce, DTS, the corresponding tracking system, Enterprise Content Management, as well as some of the business processes from Camunda.

Robotic process automation is crucial for maintaining operational efficiency in a business while eliminating human errors.

We have many endpoints using Automation Anywhere.

Maintenance is completed by the support engineers as per the license requirements.

I recommend Automation Anywhere. The solution is cost-effective and offers significant value. It is recognized as one of the leaders by Gartner.

We used Automation Anywhere to automate three SAP projects.

We implemented Automation Anywhere to update company code levels with a new general ledger and profit and loss accounts. This update was based on conditions involving multiple P codes and SAP instances.

Previously, updating the general ledgers across multiple SAP instances was a manual process, but it has since been automated.

Automation Anywhere is easy to learn, with a dedicated certification that takes one month to complete. However, to gain sufficient practical experience, users typically require at least six months to work on automation projects.

Automation Anywhere has helped save costs by, for example, doing the job of two full-time employees.

We have integrated SAP desktop automation, Web applications, and ServiceNow with Automation Anywhere.

We use ServiceNow APIs to manage tickets, not the application itself. All actions, including updating ticket details, processing, and adding comments, are performed through the APIs. If processing is successful, we update the ticket comments via the API. For any issues, we attach logs and update the comments with the error message before closing the ticket, all through the ServiceNow API.

Automation Anywhere has helped save costs and time and has reduced the number of human errors.

The Automation Anywhere interface is user-friendly, allowing even new users to grasp the basics within a few hours. While I haven't used Blue Prism, its interface appears more complex. Other automation tools also present a steeper learning curve than Automation Anywhere.

The most valuable feature is the user-friendly interface. When updated packages are available, we receive demos and can practice the automation in the portal.

Automation Anywhere's frequent updates are unnecessary and disruptive. Updates are often pushed for no apparent reason, even for perfectly functional packages. This excessive update frequency is undesirable and should be reduced.

I have been using Automation Anywhere for two and a half years.

I would rate the stability of Automation Anywhere eight out of ten.

I would rate the scalability of Automation Anywhere seven out of ten.

The initial deployment is straightforward. We move code from private to public in a zip file and provide it to the developers. It takes approximately ten minutes.

I have heard that Automation Anywhere is expensive.

I would rate Automation Anywhere eight out of ten.

Our client is an enterprise business.

Two leads and three support people are required to maintain Automation Anywhere. Once we develop the bot, we hand it to the support team.

We have approximately 2,000 users of Automation Anywhere.

Automation Anywhere helps automate routine tasks, freeing employees to focus on other areas, and can even automate processes with underdeveloped back-end systems.

I basically develop automations and also configure and create new scripts. I do user testing and separate testing as well.

We use it for legacy applications. We can automate legacy applications well, even with complexity.

It's very easy to use. It helps streamline manual processes. Manual work can cost the company a lot of money, but with an automation, work can be just a click of a button. That, and the work is more accurate and happens much faster. Any manual processes can be automated.

While it does use AI, we don't use it too much. We're looking at it. However, it's not something we prioritize.

I like that we can customize almost anything. You can create workflows fairly easily.

Even if users do not have technical skills, they can still use Automation Anywhere. It's not hard to learn.

I did training over one or two weeks. However, I did find some of the training challenging, specifically in areas where I didn't have any background. That said, I'm using it with legacy applications, which makes some things more complex. For most users, it would be very easy to get going. 

We did see near immediate results once we started using Automation Anywhere. Within a week or two, once we started testing it, we could see how useful it was. 

It's saved us time and money so far. We were able to do reports both before and after running Automation Anywhere and could compare the results and we were able to see that we did actually record savings on both counts. 

The scripting can be a bit difficult. 

I've used the solution for the past three years. 

The stability is very good. That said, it's not 100% stable. Sometimes it does crash.

I've never contacted technical support. 

The initial setup was fairly straightforward. Our team did not find it to be difficult. our deployment team was pretty small. We only had four or five people working on it. It was easy to upgrade as well. There is some maintenance needed, including the need to take logs. However, it doesn't take too much time. 

The price is a bit higher than other options. 

We did look at other options; however, we needed something that could handle legacy automation, and Automation Anywhere made the most sense. 

I'm a customer and end-user.

I'd rate the solution eight out of ten. 

New users should be knowledgeable enough to write scripts, as that's the main issue. However, it's a good solution for automating small processes.

The use cases depend on the group functions that are in our business units. They are related to finance, procurement, and marketing spaces. This is where we are heavily utilizing it for productivity gains in terms of FTE realization.

It is an enterprise-grade tool for us. At the COE level, we are using it for automations related to the group functions. We have a comprehensive team of around 30 to 40 people supporting it. It is not used for one or two use cases. It is a proper enterprise-grade automation mechanism for us for different areas. On average, we do a couple of million dollars of automation engagements annually with it.

It meets the productivity targets that we have set for ourselves. The customer service that they provide is also quite efficient. They try to keep a close eye on our key problem areas and how they can be a partner in solving it. It has always been a very positive collaboration with them.

The integration of automation into our workflows, APIs, business applications, and documents with Automation Anywhere is quite good. It is quite seamless and scalable. They are certified. We can only adopt it if it is a certified integration.

Automation Anywhere has helped save time and cost. The savings are tangible and recorded with us.

The core RPA service that it provides and the stability that it has in maintaining that as a cloud service solution is a key enabler for us. Its stability is good, and the low-code/no-code setup that it has is very user-efficient.

The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool.

I have been using Automation Anywhere for around three years.

It is quite stable. I would rate it an eight out of ten for stability.

Its scalability is quite good. It is much better and improved now. I would rate it a seven out of ten for scalability.

It is being used by multiple departments at one location. It is being used purely at the group functions level such as finance, supply, and marketing, but not for the asset-centric operations with mining and other things.

They are quite good. I would rate them an eight out of ten.

Positive

We are using both Automation Anywhere and Power Automate Desktop for different purposes. Automation Anywhere is our COE tool, whereas Power Automate Desktop is our citizen developer tool. We have good experience with both of them, but we are trying to make a switch from Automation Anywhere to Power Automate Desktop as a part of our cost-efficiency drive. We are doing a competitive analysis to see whether we are ready for it or not.

Overall, Automation Anywhere has been stable, especially the latest versions, but its usage is expensive for us. Power Automate Desktop is our preferred tool.

Our business users who are not technical are more comfortable with Power Automate Desktop than Automation Anywhere. Automation Anywhere is a COE-grade tool. It is not for citizen developers. Automation Anywhere is easy for professional developers or someone who has experience with automation technology. It would take a non-technical person a month of hands-on experience to learn it.

The deployment was good, but the migration to the cloud was a bit tedious. It was an extensive engagement.

The upgrades are quite seamless now because it is now in the cloud, so the effort is quite less. We have a team set up for maintenance.

A team of around 20 people was needed because it was a big-scale implementation. In migration, 25 to 30 people were involved. We have a DevOps team for operational support with almost the same number of people.

We have seen ROI for our original automations. They were mostly low-hanging fruits with savings of a few FTEs, but the moment any automation has an ROI of only one FTE, it is not an economical solution for us to use. Power Automate Desktop is cheaper for us to use.

Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it.

I would rate it a six out of ten for pricing.

I would absolutely recommend Automation Anywhere. It has great potential. The people who provide services are quite professional. They want us to succeed in our journey. They are not only interested in profits. They want us to do well. 

When it comes to automation and AI, there is a huge appetite at the group functions level but not much on the asset side of it. We are more focused on health and safety, and from the functional or transactional aspect, we have a keen interest in the overall automation and AI.

Overall, I would rate Automation Anywhere a seven out of ten.

Some of our use cases for Automation Anywhere have been embedding automation into our AML process and Anti-money laundering process as well. Also using automation to navigate some of our legacy applications to extract information from the UI.

The challenge we're trying to solve with Automation Anywhere is extracting information from our legacy applications. We do not have exposed endpoints. We have to use Automation Anywhere to be able to navigate and extract information for customers and from data information as well.

The processes and tasks automated by Automation Anywhere are a little bit more detailed. What we've come to figure out is the processes previously were not documented correctly. And Automation Anywhere allows us to get more insight and documentation out of our processes.

One of the immediate opportunities we see to leverage AI within our processes and our operations is customer service. Leveraging the natural language models and human response to be able to generate customer-focused responses is something that we plan to leverage very soon.

Automation Anywhere has improved our organization by allowing our resources to focus on the task at hand that impact our customer, while we use Automation Anywhere to replace some of the redundant work that some of our users and internal team members are facing.

Our company approach to generative AI for Automation Anywhere is more in line with building the future, allowing us to enhance our processes without necessarily embedding our internal team members with redundant tasks, allowing them to focus on the actual deliverables of a business versus generating a response to email or reading email. Allowing them to be a more human-focused team member.

Looking into Automation Anywhere in terms of the relationship with AWS, we manage our servers locally for our VMs and are looking to migrate to AWS. The partnership with AWS will allow us to integrate some of our processes and allow access to some of our DVs. This will be a good improvement for us.

Automation Anywhere is easy to use for people who don't have experience because it is a no-code solution and is user-friendly in terms of being able to generate automation with a plethora of available tasks and variables.

One or two automation walkthroughs of the actual process are required to learn Automation Anywhere. It takes a short amount of time for a user to get acquainted with Automation Anywhere. There are some latencies with being able to expose certain things such as APIs or establish a certain connection, but building automation is short in terms of development.

We have a few tools that are integrated with Automation Anywhere. We use a lot of Microsoft tools. Azure AD is integrated directly with Automation Anywhere and allows us to expand our ability to automate processes. We also have some desktop applications and some proprietary software that we would like to integrate with Automation Anywhere.

Automation Anywhere is a robust platform that allows us to make multiple connections and scale horizontally across the actual environment to give us a more robust integration or automation that allows for downstream impact whether it is internal users or external users of our products. It allows us the ability to go horizontally fast with a lot of multiple integrations of products.

Automation Anywhere has helped us save time and costs, sometimes in the same automation as well as replacing some of the redundant tasks. Some of our users are giving us the ability to scale quicker without adding additional resources. That saves costs. We save hundreds of hours with some automation and two to three hours for others, but the cost impact of being able to do that with automation has saved a ton of costs as well. We have a lot of bots running daily, manipulating and removing the redundancies of those manual tasks. The resource costs saved equal hundreds of thousands of dollars.

The feature we found to be the most valuable is the documentation automation as it allows us to focus on the actual important piece of building automation instead of tracking some of the repugnant documentation that goes along with building automation. 

Automation Anywhere's network has room for improvement. Expanding its partnership with a few other vendors. The likelihood of including companies like AWS, Google, and things like that is the exact approach to what I think Automation Anywhere can improve on. It allows business users who participate and are clients of those vendors to a seamless process integration with Automation Anywhere. This allows for an ecosystem that supports a more robust development of automation because we get a broader use case amongst multiple users of the same product.

I have been using Automation Anywhere for four years.

Automation Anywhere allows us the ability to scale across multiple platforms and in different volumes. At a small scale, we don't have to readdress that automation or that bot to be able to scale if configured and built correctly. It is a very scalable approach that we can take in terms of the integration that we have access to. It allows for an open platform to be able to scale.

The technical support is user-friendly. They are responsive and normally respond within 24 hours. They provide us with updates so we are not left in the dark and keep us involved. They make sure to follow up with a call if anything is needed.

Positive

We did not use any automation beforehand but we have a partnership with Workato that allows us to leverage more API-driven automation as well. We utilize both due to the actual diversity of Automation Anywhere. It gives us the ability to navigate a UI, a more legacy application whereas Workato gives us the ability to connect APIs. We use both of them in the same automation platform.

It took us a month to deploy. We set up a few runners or virtual machines to be able to do that work with our IT team who configured some of the runners and made sure that we embedded applications that were gonna be useful and practical for the actual automation itself. We then walked through a few test automation and were able to deploy our first automation within a month.

Automation Anywhere pricing and licensing are competitive compared to the other automation vendors. Automation Anywhere gives us a platform to scale quickly without embedding a lot of costs on our end. It is reasonably priced.

We evaluated the landscape of automation and the partners and vendors that offer the service before we chose Automation Anywhere. My positive previous experience with Automation Anywhere helped make the decision a lot easier for us.

Automation Anywhere is easy to use. It is a simple platform to understand. A simple platform to roll out. We don't need a robust education in terms of automation. We can train internally. We can expose other POs or PMs to the actual application and they will be able to give us additional insights of automation that we can improve.

The con is the resources assignment outside of our internal team members. Finding resources who have good experience variant with Automation Anywhere in the States may be a con for us.  

I would rate Automation Anywhere nine out of ten. From what I have seen, they are headed in the right direction to get a ten.

We do not currently use Automation Co-Pilot, but we are excited to start using it. We are going to have a session about using Co-Pilot with our internal teams.

Upgrading Automation Anywhere is simple in terms of the control room to be able to do an upgrade or speak to our account executive to get additional licenses or products added to our instance.

Maintenance depends on how we build the automation. We keep in mind the actual process of being able to manage automation as we build it, which will ultimately save us a call for maintenance at the end. Being able to enable notification error handling within the automation helps reduce the actual maintenance requirements for automation.

Not many people are involved in the maintenance of our automation because we embed some of the process owners into the process so they are aware if a bot was to fail. Then we give them corrective actions in terms of exception handling to be able to oversee that bot as well as to reinitiate a bot or add additional variables into the bot to allow the success of that bot. A minimal amount of people are required for bot maintenance.

We use Automation Anywhere to automate processes for our clients and have hundreds of use cases. 

We implemented Automation Anywhere for redundant and manual tasks that are data-heavy and do not require a lot of logical reasoning in the process.

We offer cloud-based deployment of Automation Anywhere for our clients. The specific type of deployment depends on each client's needs and preferences. Larger organizations may opt for their private cloud for security and control, while smaller ones might favor the public cloud's lower costs and simpler setup. Ultimately, the ideal deployment model depends on the individual organization's priorities.

Before Automation Anywhere, all of our processes were manual, time-consuming, and prone to inaccuracies due to human error. Automation Anywhere has transformed our operations by streamlining processes, boosting accuracy, and eliminating downtime.

Business users who have decent logical and problem-solving skills can easily use Automation Anywhere.

The learning curve is linear.

Training non-technical employees to use Automation Anywhere takes around one month.

Integration of automation into our workflows, APIs, business applications, and documents in Automation Anywhere is easy.

The simpler the process and the larger the volume of data involved, the greater the potential for time and cost savings with Automation Anywhere. This is in contrast to more complex processes that require data manipulation and advanced reasoning or decision-making skills, where the benefits might be less pronounced.

The simplicity and ease of use is the most valuable part of Automation Anywhere.

Automation Anywhere could benefit from a more technical focus. As a developer, comparing it to UiPath, I find UiPath offers greater customization and integration capabilities, particularly with core languages like C#. Automation Anywhere currently seems geared more towards business users, while UiPath caters to technical users. Additionally, UiPath's free community edition appears significantly more robust than Automation Anywhere's.

I have been using Automation Anywhere for almost 13 years.

The cloud versions of Automation Anywhere are a significant improvement over the earlier desktop versions. I've been using Automation Anywhere since version five, and while the desktop versions were initially unstable, the cloud versions have been much more reliable. I commend the Automation Engineering team for their thorough testing before deployments.

Automation Anywhere's ability to provide automation at scale is good, especially with the control room and the workload management features.

The initial deployment is simple, especially for the cloud version. Just create an account, log in, and install the local connector or bot. Then, connect it to our device and access the website. One technical person can complete the deployment in five minutes.

I would rate Automation Anywhere an eight out of ten.

While everyone seems eager to jump on the AI bandwagon, I believe it's not a mandatory element for every situation. The need for true, cutting-edge AI currently lies in research and development, not in everyday business processes. Current AI implementations tend to be overhyped and unnecessary for many applications.

Upgrading Automation Anywhere is simple in the cloud.

There is no maintenance for the cloud version of Automation Anywhere.

We use Automation Anywhere in the finance domain for tasks such as data reconciliation, data identification, and aviation operations.

We implemented Automation Anywhere to address our outstanding invoices, purchase orders, and quotations from multiple vendors. We utilized the IQ Bot feature, which is integrated into the OCR system.

For technical individuals, Automation Anywhere is easy to use.

The learning curve is favorable for non-technical staff, as it typically takes between two to four weeks before they can start automating with Automation Anywhere.

Automation Anywhere's capability to deliver automation at scale is commendable. We possess the ability to scale up to multiple users across organizations. In fact, I have successfully executed this RPA using a report containing one Lakh operations, which is equivalent to one hundred thousand.

Automation Anywhere has helped our organization increase its automation consumption. We were able to showcase the use cases and case studies we have completed to market our abilities and services.

IQ Bot is the most valuable integrated feature of Automation Anywhere.

For business users, the solution is complex and could be made more user-friendly.

It is not easy to integrate APIs with Automation Anywhere without a good knowledge of APIs.

The pricing of Automation Anywhere is higher compared to other solutions on the market, such as Microsoft Power Automate and UiPath, and it has room for improvement.

I have been using Automation Anywhere for five years.

Automation Anywhere is stable. We can rely on it without encountering any issues.

Automation Anywhere is highly scalable.

The quality of technical support relies on the partnership we maintain with Automation Anywhere. Gold partners receive excellent service. As long as we maintain this relationship with Automation Anywhere, we can expect consistently good service. However, if the partnership is not in place, it may take some time, but we will still receive some answers eventually.

Positive

We still use multiple RPAs depending on the customers' requirements, including UiPath and Microsoft Power Automate.

UiPath has the ability to integrate with other products, whereas Automation Anywhere has limitations in integrating with APIs and other OCR tools.

We will see a return on investment eventually, but we need to be patient in order to realize the potential that Automation Anywhere offers three years down the line.

The price for Automation Anywhere is high. I would rate the cost an eight out of ten, with ten being the highest cost.

I would rate Automation Anywhere eight out of ten. The integrations and pricing model are areas that need improvement. However, Automation Anywhere is a very effective tool, offering its own internal solutions. Automation Anywhere eliminates the need to rely on any other third-party solutions, which is a significant advantage.

For organizations interested in utilizing API automation, there are several tools available in the market. Additionally, numerous BPM tools can be employed for API integration. However, if they require desktop automation or process automation, Automation Anywhere is a recommended tool.

Our IT department maintains the solution. We maintain the bots once a quarter for one hour.