Appian and Automation Anywhere are competing in the automation space, focusing on process efficiency and streamlined operations. Appian is often favored for its pricing and scalability, while Automation Anywhere is preferred for its extensive feature set and justification of value through significant ROI.
Features: Appian strongpoints include rapid application development and seamless integration capabilities. It supports low-code solutions effectively, allowing for quick application deployment. By contrast, Automation Anywhere is known for its advanced automation features including robust task automation and workflow management, significantly easing complex process handling.
Room for Improvement: Appian could enhance its advanced automation features to compete more with products like Automation Anywhere. Meanwhile, Automation Anywhere could work on simplifying its setup process and enhancing the scalability of its solutions, making them more accessible to smaller organizations. Another improvement could be better cost-effectiveness as compared to its competitors.
Ease of Deployment and Customer Service: Appian is noted for straightforward deployment and responsive customer service, making it accessible even for companies with limited technical expertise. In contrast, Automation Anywhere has a more complex deployment process but offers a comprehensive support system that effectively addresses deployment challenges.
Pricing and ROI: Appian is recognized for competitive pricing, reducing initial setup costs while providing a favorable ROI over time. Automation Anywhere may present higher upfront costs, but its expansive features often result in considerable ROI, justifying the investment over time.
Their customer service is responsive, and the team is very prompt for support.
Our internal COE provides support, and if needed, Automation Anywhere engineers are involved directly.
Technical support is quite good, offering silver, gold, and diamond levels depending on the license.
At times, some issues require additional research due to inadequate documentation.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
It depends on how it has been designed and how it has been configured.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Although Automation Anywhere is a GUI-based platform with drag-and-drop functionality, non-technical business users struggle to implement it due to the complexities of operationalizing automation within a business context.
Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
It is more cost-efficient compared to all other RPA platforms.
This means an initial investment may not yield returns for a year, which is often not feasible due to budget constraints.
If you consider the tasks that we can get done using this, the pricing is reasonable and affordable.
It is easy for me to define the process and create configurable workflows.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
The OCR feature in Automation Anywhere is the best I have encountered, even better than Google.
Automation Anywhere has a drag-and-drop feature eliminating the need for extensive coding.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.
Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.
What are Automation Anywhere's key features?
What benefits and ROI should users look for?
In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.
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