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AWS Systems Manager Reviews

4.0 out of 5

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Featured AWS Systems Manager reviews

AWS Systems Manager mindshare

As of April 2025, the mindshare of AWS Systems Manager in the Configuration Management category stands at 10.7%, up from 10.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Configuration Management
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
University
4%
Healthcare Company
4%
Comms Service Provider
4%
Retailer
4%
Insurance Company
4%
Non Profit
3%
Educational Organization
3%
Energy/Utilities Company
3%
Legal Firm
3%
Pharma/Biotech Company
3%
Media Company
3%
Recreational Facilities/Services Company
2%
Hospitality Company
2%
Wholesaler/Distributor
2%
Construction Company
2%
Real Estate/Law Firm
2%
Transportation Company
1%
Outsourcing Company
1%
Performing Arts
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Consumer Goods Company
1%
International Affairs Institute
1%

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AWS Systems Manager customers

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AWS Systems Manager reviews

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Senior Cloud Engineer at Prabhav Services
Verified user of AWS Systems Manager
Dec 3, 2024
Efficient value synchronization across multiple accounts with good reliability

Pros

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

Cons

"Every AWS service comes with some associated costs."
Ambe Frankline - PeerSpot user
Cloud/DevOps Engineer at Innovative Technology Systems
Verified user of AWS Systems Manager
Jul 3, 2024
Tracks every action on AWS accounts in a centralized way

Pros

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations. "

Cons

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise. "
Find out what your peers are saying about Configuration Management. Updated March 2025
845,040 professionals have used our research since 2012.
GeraldMusaga - PeerSpot user
Sr. AWS Cloud DevSecOps Engineer at Manhattan Strategy Group
Verified user of AWS Systems Manager
Jul 6, 2024
Has valuable automation capabilities and a straightforward setup process

Pros

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

Cons

"Ensuring broader OS coverage in patch management could be beneficial for the product. "
PeerSpot user
Principal System Architect at a transportation company with 1,001-5,000 employees
Verified user of AWS Systems Manager
Sep 9, 2024
Helps with infrastructure management and automation

Pros

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched. "

Cons

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement. "
Betika Brandon - PeerSpot user
Cloud Engineer at Epsilon
Verified user of AWS Systems Manager
Jun 6, 2024
Ensures high scalability and availability for managing increased workloads, but should improve integration with other AWS services

Pros

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones. "

Cons

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
Joyee Sen - PeerSpot user
SAP Service Delivery Manager at SoftwareONE
Verified user of AWS Systems Manager
May 9, 2023
Offers a variety of automation options; simplifies governance and administration

Pros

"Has a variety of automation options."

Cons

"Lacks sufficient integrations. "
Virimai Mare - PeerSpot user
L3 Engineer at Momentum Metropolitan Holdings Limited
Verified user of AWS Systems Manager
Oct 31, 2023
Safely automates common and repetitive IT operations and management tasks

Pros

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

Cons

"The current challenge is that we can't pull any incidents from other accounts. "
Sudheer Kumar Jammana - PeerSpot user
Cloud Operations Manager at Bandhan AMC Limited
Verified user of AWS Systems Manager
May 16, 2024
Provides auto-scaling features, but applications cannot be backed up automatically

Pros

"AWS provides Auto Scaling groups."

Cons

"AWS does not have EKS cluster backup."