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reviewer1678761 - PeerSpot reviewer
Assistant Manager at CIANS ANALYTICS PVT. LTD
User
A good antivirus with excellent email alerts but needs better technical support
Pros and Cons
  • "We like the sandbox feature."
  • "Technical support could be better."

What is our primary use case?

We primarily use the solution as an antivirus. We want to protect our systems from malware and viruses.

We are still doing work from home and we are not sure how long this will last. Before Check Point Harmony software, we depended on Windows Defender Antivirus, but we realized that it was not so good. We wanted some good AV so that users who are working on a VPN would have an antivirus installed on their system. 

Also, we wanted a sandbox feature so that, if any machine got infected, we can automatically isolate it from the network.

How has it helped my organization?

When starting, we faced many issues. It was due to a partner mistake, however. The partner gave us the wrong setup which caused laptops to crash and it lowered the efficiency. We escalated to our Check Point sales account manager. He immediately set us up with some other partner and tried to resolve the issue. He found the root cause, but still, we needed to format the system. It has been more than 3 months, and now the user's system is working fine. 

We always receive alert emails from Check Point regarding malware or virus status, which is helpful.

What is most valuable?

We like the sandbox feature. If any machine got infected, it would get automatically isolated from the network. As such, we haven't faced any issues. We like that we have an option to isolate. 

The alert email from Check Point is also very valuable. If any machine didn't get a scan or has a virus due to visiting various websites on a browser, it automatically sends us an email to warn us. Accordingly, we can take action on that particular machine. 

Overall, the antivirus is good.

What needs improvement?

Technical support could be better. When we register a complaint, we need to register it via the portal only, which is atime consuming.

When we register the complaint, it says there's a minimum of four hours of turnaround time which is high. It should be a minimum of 60 minutes. 

The GUI of Harmony is very slow to upload. I'm not sure if it is due to the internet, but still, at times, we found that when we click on any tab, it takes a minimum of five seconds to get it open.

All other things are okay from our end.

One feature we want to add is an EDR/XDR into this antivirus module.

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Check Point Antivirus
January 2025
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For how long have I used the solution?

I've been using the solution for 4 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

I found the solution to be okay. I'm not sure how others are providing the support as we haven't checked that.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

No, we haven't used any other antivirus. It was by default in Windows.

How was the initial setup?

The initial setup was okay.

What about the implementation team?

We implement it through a vendor. 

I would rate their level of service at a 2 out of 5 where 1 is lowest and 5 is best.

What was our ROI?

If we talk about ROI, then the solution is good, as we are getting a sandbox feature in it plus the VPN licenses if we have the Check Point firewall.

What's my experience with pricing, setup cost, and licensing?

The setup is okay depending on the partner and what the relationship is with you and your partner. The pricing is okay.

Which other solutions did I evaluate?

Yes, we have evaluated other options. For example, we've evaluated Sophos.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Network/Security Engineer at Skywind Group
Real User
Regularly updated and has good event visibility and logging
Pros and Cons
  • "There is almost no impact on the security Gateway/Cluster performance after the activation of the blade, especially if you don't scan nested archives."
  • "I think that the pricing for the Check Point products should be reconsidered, as we found it to be quite expensive to purchase and to maintain."

What is our primary use case?

Our company works in the area of developing and delivering online gambling platforms. The Check Point Next-Generation Firewalls are the core security solution we use for the protection of our datacenter environment, located in Asia (Taiwan).

The environment has about 50 physical servers as virtualization hosts, and we have two HA Clusters that consist of 2x5400 hardware appliances, managed by an OpenServer Security Management Server on a Virtual Machine (KVM), all running on R80.10 with the latest JumboHotfix.

The Check Point Antivirus software blade is one of the numerous blades activated on the NGFWs and serves for security improvement in the area of scanning files that are traversing the network for the presence of viruses or other malicious software.

How has it helped my organization?

The Check Point HA Clusters are used to protect our company's datacenter, located in Asia (Taiwan). This software blade, the Check Point Antivirus, is activated in conjunction with the others and serves to scan the files traversing via the network. They may be in the form of email attachments or via HTTP/S.

Such files are scanned for the presence of known viruses and malware with the help of the built-in database. The database is updated as per schedule, which for us is four times per day.

The software is quite simple to use, yet still efficient. The antivirus scans are the basic security mechanism, which should be implemented on all the levels. In my opinion, the Check Point Antivirus does its job just right.

What is most valuable?

  1. The Antivirus software blade is part of the Next Generation Threat Prevention license bundle.
  2. The Antivirus is able to scan files downloaded from the internet or traversing the network via Check Point Gateways/Clusters.
  3. The Antivirus software blade is configured via the Unified Threat Prevention policy in the Smart Console (at least for R80.10, the version we use).
  4. There is almost no impact on the security Gateway/Cluster performance after the activation of the blade, especially if you don't scan nested archives.
  5. The updates for the blade are downloaded every two hours.
  6. As with the other Check Point blades, the visibility and logging of events are outstanding.

What needs improvement?

I think that the pricing for the Check Point products should be reconsidered, as we found it to be quite expensive to purchase and to maintain. Maintenance requires that the licenses and the support services be prolonged regularly.

Alternatively, they should create some additional bundles of the software blades with significant discounts in addition to the current Next Generation Threat Prevention & SandBlast (NGTX) and Next Generation Threat Prevention (NGTP) offers.

We also had several support cases opened for software issues, but none of them were connected with the Check Point Antivirus software blade.

For how long have I used the solution?

We have been using this product for about three years, starting in late 2017.

What do I think about the stability of the solution?

The Check Point Antivirus software blade is stable and we haven't faced any issues with it.

What do I think about the scalability of the solution?

The Check Point Antivirus software blade scales well with the gateways we use, since it doesn't affect the overall performance much after activation.

How are customer service and technical support?

We have had several support cases opened, but none of them were connected with the Check Point Mobile Access Software Blade. Some of the issues were resolved by installing the latest recommended JumoHotfix, whereas some required additional configuration at the OS kernel level.

The longest issue took about one month to be resolved, which we consider too long.

Which solution did I use previously and why did I switch?

No, we didn't previously use another network antivirus solution.

How was the initial setup?

The setup was straightforward. The configuration was easy and understandable, and we relied heavily on built-in objects and groups.

What about the implementation team?

Our deployment was completed by our in-house team. We have a Check Point Certified engineer working in the engineering team.

What's my experience with pricing, setup cost, and licensing?

Choosing the correct set of licenses is essential because, without the additional software blade licenses, the Check Point gateways are just a stateful firewall.

Which other solutions did I evaluate?

No, since we had Check Point NGFWs implemented, we just enabled the new software blade.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point Antivirus
January 2025
Learn what your peers think about Check Point Antivirus. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Evans Vs - PeerSpot reviewer
Engineer at Digitaltrack
User
Top 5Leaderboard
Has good threat cloud integration, sandboxing, and behavioral analysis features
Pros and Cons
    • "Performance and resource consumption should be reduced."

    What is our primary use case?

    Check Point Antivirus has a great design for network, security gateway deployment, threat detection, and prevention.                                              

    How has it helped my organization?

    Check Point Antivirus is a valuable tool for organizations because it helps them secure the network and data.                                                                              

    What is most valuable?

    The most valuable features of Check Point are threat cloud integration, sandboxing, and behavioral analysis.

    What needs improvement?

    Performance and resource consumption should be reduced. 

    Additional features should be EDR, Advanced sandboxing technology, deeper cloud integration, etc.                                                                                         

    For how long have I used the solution?

    I have been using it for the past four years.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    Scalability is good.

    How are customer service and support?

    The support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is excellent.

    What about the implementation team?

    We did the implementation in-house.

    What was our ROI?

    We have seen good ROI.

    Which other solutions did I evaluate?

    We also evaluated CrowdStike Falcon and Sophos Intercept X.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Nagendra Nekkala - PeerSpot reviewer
    Senior Manager ICT & Innovations at Bangalore International Airport Limited
    Real User
    Top 5Leaderboard
    Comes with AI features and secures enterprise networks
    Pros and Cons
    • "The tool comes with an in-built AI feature, which makes file management easier. It also secures the network from viruses, malware, and phishing attacks."
    • "Check Point Antivirus' performance could be faster. It needs to include app-based support to upload screenshots of issues. It needs to add timely and regular updates. The dashboards and reporting features need to offer more efficiency."

    What is our primary use case?

    We use Check Point Antivirus to secure our enterprise network. It protects our data servers from malware attacks. 

    What is most valuable?

    The tool comes with an in-built AI feature, which makes file management easier. It also secures the network from viruses, malware, and phishing attacks. 

    What needs improvement?

    Check Point Antivirus' performance could be faster. It needs to include app-based support to upload screenshots of issues. It needs to add timely and regular updates. The dashboards and reporting features need to offer more efficiency. 

    For how long have I used the solution?

    I have been using the product for two years. 

    What do I think about the stability of the solution?

    The product is stable. I rate it a nine out of ten. 

    What do I think about the scalability of the solution?

    Check Point Antivirus is scalable. You can add the 'n' number of servers at any time. My company has 1000 users. 

    How are customer service and support?

    The tool's tech support is good. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The tool's deployment is easy and takes two to three hours to complete. A single person can do deployment. The tool has a SmartConsole feature, which helps to deploy it efficiently without much processing. It is easy to maintain, and one person can handle the maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    Check Point Antivirus is the most economical solution. 

    What other advice do I have?

    The product is an AI-based solution with the latest capabilities. It offers the most secure protection. I rate it an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1858884 - PeerSpot reviewer
    Network Administrator at a computer software company with 1,001-5,000 employees
    User
    Top 20
    Moderately priced, easy to configure, and good support
    Pros and Cons
    • "Check Point Antivirus is easy to configure."
    • "Check Point Antivirus could be improved by having the gateway automatically run a packet capture on the traffic so that it can be easily uploaded to TAC in the event that there is a false positive or if the traffic is required for further investigation."

    What is our primary use case?

    Check Point Antivirus Blade is enabled on all of our HA clusters throughout the world. The primary use case for this product is to protect our end-users while working physically in the office or remotely. It monitors all traffic in and out of the organization to detect known threats such as malware. Functionality is limited without HTTPS inspection as the blade will just look at SRC/DST traffic rather than be able to do packet inspections on actual traffic. It is great that it is included in the base FW license.

    How has it helped my organization?

    Check Point Antivirus has improved our organization by being able to identify known threats and actively drop connections to ensure our users remain secure. It leverages the Bogus DNS endpoint from Check Point to redirect traffic destined for known threats and doesn't require a lot of admin overhead to configure or tune based on the organization's needs. An added bonus is Check Points "Threat Cloud" which all of its gateways talk to so that attacks that are detected in one customer's environment are updated and would be blocked automatically within another environment. 

    What is most valuable?

    Check Point Antivirus is easy to configure. We enable the blade in the SMS for the gateway and that's pretty much it. You can get into the nitty gritty and fine-tune some of the settings to fit your organization better than the default settings, however, personally, I have yet to do this and it is working as expected in my organization. It is also great that this is not an add-on license and is included with the low-tier licensing which helps to reduce the overall cost to the organization while increasing the value of the product.

    What needs improvement?

    Check Point Antivirus could be improved by having the gateway automatically run a packet capture on the traffic so that it can be easily uploaded to TAC in the event that there is a false positive or if the traffic is required for further investigation. I have had a few times where something was detected as being a false positive and TAC requested so much information that in all honesty, was not worth my time to collect as the URL being blocked was a simple webpage that, based on my analysis, the IP was previously being used for malicious intent and was now a legitimate business however was still being blocked by the blade.

    For how long have I used the solution?

    I've used the solution for five years. 

    What do I think about the stability of the solution?

    We have not had any performance issues.

    What do I think about the scalability of the solution?

    It is easy to scale and enable on SGs as long as they are managed by the same SMS.

    How are customer service and support?

    Support has improved over the years.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    No previous solution was utilized. This solution has been in place on the SGs since they were installed.

    How was the initial setup?

    The setup is straightforward. It is enabled from the SMS and it works.

    What about the implementation team?

    We managed the setup of the solution in-house.

    What was our ROI?

    The ROI is revealed by the fact that it protects end-users.

    What's my experience with pricing, setup cost, and licensing?

    Check Point in general is moderately priced compared to competitors.

    Which other solutions did I evaluate?

    We evaluated Palo Alto and Fortigate.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Priyanshu Kumar - PeerSpot reviewer
    Information Technology Specialist at Tech Mahindra
    Real User
    Top 5
    Easy to install and integrate with good compatability
    Pros and Cons
    • "Check Point Antivirus goes in-depth and looks for threats and malware - including phishing attempts."
    • "We'd like to see some customized security roll-ups and scans for threat detection."

    What is our primary use case?

    Check Point Antivirus is a highly compatible and productive security management software application for my system and console that runs in the background without hampering my projects.

    Check Point Antivirus scrutinizes everything in-depth and looks for threats and malware, including phishing applications.

    Check Point Antivirus is easy to install, set up, and integrate, with a very user-friendly dashboard and helpful support.

    Check Point Antivirus administers the user experience and provides extensive support and services as needed.

    How has it helped my organization?

    Check Point Antivirus is easy, trusted, safe, and highly affordable security management software for professionals.

    Check Point Antivirus looks in-depth for threats and malware - including phishing attempts.

    Check Point Antivirus is a highly compatible and productive security management software application for my system. The console that runs in the background does not interfere with my projects.

    Check Point Antivirus is a protective shield as a third-party integration and provides data security support against viruses and malware.

    What is most valuable?

    Check Point Antivirus has highly productive and extensive support and features. It runs system checkups and looks for threats and malware - including phishing attempts.

    Check Point Antivirus is productive as a security management software application for my system. The console is great. 

    Check Point Antivirus provides full-scale security for my information and data and I can perform my activities feeling completely protected.

    What needs improvement?

    We'd like to see some customized security roll-ups and scans for threat detection.

    Check Point Antivirus provides limited iOS protection and is unusable with free VPN services, which are required for professionals.

    Check Point Antivirus' major area of improvement needs to be in the
    internet connection. Updates need to be made in the system and 
    we need immediate access to the updated to be protected against the latest antivirus against malware and viruses.  

    It does not have compatibility with the Windows XP Firewall, which needs to be fixed.

    For how long have I used the solution?

    I have been in an integration with Check Point Antivirus for the last year.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution. I switched to Checkpoint antivirus due to system and data security concerns.

    What's my experience with pricing, setup cost, and licensing?

    Check Point Antivirus is a highly compatible, productive, easy to set up, and affordable platform. It is also highly trusted in terms of integration capabilities.

    Which other solutions did I evaluate?

    We did not evaluate other options. We just checked reviews on specific platforms before integrating.

    What other advice do I have?

    I would highly recommend Checkpoint Antivirus. Just go for it if you are a professional.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Edwin Solano Salmeron - PeerSpot reviewer
    Soporte técnico superior at Acobo
    Real User
    Top 5Leaderboard
    Centrally managed with good visualizations and very good security
    Pros and Cons
    • "It offers a centralized administration which allows us to be much more productive."
    • "We need the ability to integrate this solution with the other existing solutions, such as Harmony."

    What is our primary use case?

    Over the years, with experience using Check Point applications, we have needed to protect ourselves against new attacks and attacks that could involve a significant loss of information. These requirements we took into consideration when preparing for the next need, and we were looking for a solution that we could integrate into our perimeter zone, enabling antivirus and protection functions for our teams and our users. As a result of all our complex needs, we implemented this under the solutions that we already use from Check Point.

    How has it helped my organization?

    The solution gives us protection and a visualization of security analysis in real-time. Many of its functions and characteristics are of significant value to our institution. It's a strategic ally at the level of perimeter security within our organization and thus protects each one of our assets. 

    It offers a centralized administration that allows us to be much more productive and has, within reach, a greater general visualization of everything that happens in our environment.

    What is most valuable?

    One of the characteristics that has given us the most value when implementing the antivirus solution is being able to have a conglomerate of solutions and to be able to manage and give to the administrators something that can observe what is happening within the network. The dashboards allow us to export this information so it can be delivered to senior managers, who are often the ones in charge of making decisions at the infrastructure level in terms of security and management of our organization. 

    What needs improvement?

    One of the features that we could use in the future, or would be something additional that we as users and network administrators would want to see, is the ability to integrate this solution with the other existing solutions, such as Harmony. We'd like to be able to manage all this from the same centralized management area that we use today for the perimeter lantern. It would thus provide a 360° integration of the features that we check regularly. 

    For how long have I used the solution?

    I've used the solution for three years.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ankita  Singh - PeerSpot reviewer
    Application Developer at Capegemini Consulting India Private Limited
    Real User
    Top 5
    Highly productive, compatible, and easy-to-use
    Pros and Cons
    • "Check Point Antivirus automatically fixes pop-up ads and can effortlessly detect all kinds of threats while working in the background."
    • "Overall I didn't personally face any issues while implementing Check Point Antivirus."

    What is our primary use case?

    After implementing Check Point Antivirus, we've had a few compatibility issues with my devices.

    Check Point Antivirus proved to be highly productive for my work and has helped with data security via its features. It offers VPN capabilities and provides multiple device protection. It is very easy to monitor results across all covered devices.

    Check Point Antivirus is highly compatible with other solutions and is scalable while offering extremely low pricing.

    How has it helped my organization?

    Check Point Antivirus proved to be highly productive and scalable for my work. The data security features, including malware detection and escalation, operated quickly. There are multiple devices protected by the software. It is now very easy to carry out and monitor results from the same task across all devices.

    Check Point Antivirus automatically fixes pop-up ads and effortlessly detects all kinds of malware and threats while syncing systems in the background.

    What is most valuable?

    Check Point Antivirus automatically fixes pop-up ads and can effortlessly detect all kinds of threats while working in the background.

    Along with Check Point Antivirus, the support provides multiple updates and upgrades in quick succession. It's quick to restore the management of the database and has scheduled security system and network upgrades for risk-free work management.

    Overall, Check Point Antivirus is highly productive, scalable, compatible, and easy-to-use software for data security and system management. I highly recommend this platform.

    What needs improvement?

    There are no areas that Check Point Antivirus needs to work on.

    Overall I didn't personally face any issues while implementing Check Point Antivirus. In comparison to alternatives present in the market Check Point Antivirus has high efficiency and a better ability to protect our devices both online and offline.

    Personally, I highly recommend this platform to professionals for data security and management.

    For how long have I used the solution?

    I've used Check Point Antivirus integration for approximately one year or so.

    Which solution did I use previously and why did I switch?

    I haven't used any other such platform for data security and system management.

    What's my experience with pricing, setup cost, and licensing?

    Overall, Check Point Antivirus is highly productive, scalable, compatible, and very easy to use. It's good software for data security and systems management and I highly recommend it.

    Which other solutions did I evaluate?

    I did look into other options. For a simple comparison, I visited certain websites for product reviews. In the end, I found Check Point Antivirus to be the best option.

    What other advice do I have?

    Go for it. First, implement it and see the change in your levels of security.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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