Cisco Umbrella Reviews

We use Cisco Umbrella for monitoring and more.

I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security. 

It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration.

I have been dealing with Cisco Umbrella for two and a half years.

Cisco Umbrella is a stable solution.

Cisco Umbrella is very scalable at the cloud level. All you have to do is increase the internet bandwidth and pay for the license. 

Technical support is excellent.

The initial setup was pretty straightforward. It was simple. 

The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs. 

I would recommend this solution to potential users.

On a scale from one to ten, I would give Cisco Umbrella a ten.

We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products.

The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products. 

I have been using Cisco Umbrella for more than a year.

It's a stable product.

Cisco Umbrella is scalable.

Technical support is helpful and provides quick and fast resolutions.

The initial setup is very easy. Even the integrations are very easy.

Cisco Umbrella is expensive and could be cheaper.

I will recommend this product to other users.

On a scale from one to ten, I would give Cisco Umbrella a ten.

Generally, we use Cisco Umbrella to prevent DNS attacks within the LAN. As we are a data center, that is our main use case.

Within our organization, there are roughly 500 people using this solution.

It's good for local communication with the data center and LAN.

I have been using Cisco Umbrella for one and a half years.

Stability-wise, it's good. I have never encountered any bugs. 

The technical support is very good.

Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.

I wasn't involved in the initial setup, so I can't comment on that.

I would recommend Cisco Umbrella to other interested companies. It's a very flexible and secure application — it's very good.

Overall, I would give Cisco Umbrella a rating of 10 out of 10.

The solution is similar to a web security appliance. However, it is like filtering on a cloud base, not on-premise. Basically, it is not fully mature, which means it's not yet ready to replace the WSA, however, over a period of time, it could to a certain extent. It's a cloud solution to protect against fake domain IDs. It can be your filtering solution and can also do a few other things with the other features on it.

I like that it's a cloud solution. 

The best part of Cisco is that Cisco has the second-largest security service cloud for security background checks. That is the big advantage of the Cisco security portfolio.

The solution is extremely stable. It has excellent performance.

The solution can scale if you need it to.

The initial setup is pretty straightforward.

The pricing is reasonable. You can negotiate contracts with Cisco.

Integration is very easy. It's not that complicated. Out of two clients, one had an easy integration, which was something new for me. That said, it did take time as it was the initial setup for me. 

There are always little items that can be fixed in any solution, however, I don't have any specific complaints.

The first time you set up the solution and have integrations, it may be a bit difficult, however, it gets easier.

The pricing could always be a little bit better.

I've been using the solution for about two to three years at this point.

I have been working with Cisco in general since 2013 or 2012. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. It's been very good so far.

We only have two clients on this solution. There's no more than that. There may be 200 users in total. One client had 150 users and the other had around 100 users. 

The product has three visions, it depends on what license you want, or the requirement, to be more precise. Whether you're from an adaptation center, or enterprise center, or utility center, it has different flavors for different kinds of customers.

Cisco's technical support has always been quite good. We're quite happy with the level of service they provide to clients.

One of our clients did use a different solution. We ended up replacing it with Cisco Umbrella.

The initial setup is not complex at all. It's a very straightforward installation. In terms of the deployment, it hardly will take more than an hour to two. At that point, it is up and running. A company shouldn't have any trouble with the initial setup. 

That said, security is always an ongoing process. It's a security product and therefore there's always work to do with it.

The solution has three types of licenses that cover a variety of different company types.

In terms of a commercial contract, it's about getting a discount, which you can arrange for the clients more often than not, so it's fine. It is not overly expensive.

That said, I have not pitched Cisco Umbrella for any clients for the last six to eight months. Due to COVID, I'm not getting a time or interest for doing any POC on this right now.

We are partners with Cisco.

I haven't done any POCs with this solution in the last 10 months or so, and I only have two clients on the product.

I would recommend the solution. I'd rate it at a seven out of ten overall. We've been mostly happy with the product.

Web content filtering: Cisco ASA 5505 doesn’t have a straight content filtering feature, so we used OpenDNS and it worked like a charm. It is security beyond the firewall, and hence more beneficial, as it stops the threats before reaching the firewall and enhances security.

We were able to implement web content filtering to block unwanted traffic, and to prevent bandwidth choking and malicious attacks without deploying any hardware/software, within a few hours.

I would like the product to offer more security features, such as IPS, IDS, DDoS prevention, etc.

I have been using it for six months.

I have not yet encountered any deployment, stability or scalability issues.

Implementation was straightforward with minimal changes to existing infrastructure.

It was self-implemented.

We have tried a Linux-based proxy server, but that was complex to manage and wasn’t foolproof.

I highly recommend SMBs and enterprises use it to enhance their network security with minimal cost through the OpenDNS cloud solution.

I think Umbrella is good enough as of now. It has the security of domains. It analyzes the domain security and helps us implement the securest policy. This feature is presently not being provided with other technologies. It's a multi-tenant solution. Multi-tenancy MSSP packages, they're all ready. As well as any cost amounting deployment security coverages with DNS and intelligence policy of production and protocols.

I would like to see integration with SecurNX in the future.

We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very efficient. Any kind of support you can stay with Cisco. We don't have any issues with technical support.

The initial setup is traightforward. There is no complexity in the setup. The setup took minutes only.

Setup and maintenance are done by our own team.

It is not a very expensive product.

Cisco Umbrella is a very good product as of now as there is no competition. It is an excellent product. It is, actually, a must for our organization. It is not a very expensive product. I would rate Cisco Umbrella at a ten on a scale of ten.

It transparently protects users from rogue web sites.

OpenDNS filters DNS query/reply without any software to be installed on the client side, so in my mind, the transparency I was talking about relates to:

• No changes on the client side required, i.e. software or configuration changes
• The complete communication is not proxy’ed as such, only DNS query/response filtered.

It provides native integration into the multiple cloud services, for example, Microsoft OMS.

I used it during a two-week POC (proof of concept).

I have not encountered any deployment, stability or scalability issues.

Technical support is good.

This is the first time we used one of these products, one of the known DNS firewalls.

Initial setup is simple, although some pre-requisites were not communicated to us, and they can make the final solution a bit more complicated.

We implemented it in-house with the support of the vendor.

The product has been rejected by business due to the pricing; no ROI as such.

It is a great product in the company security portfolio. It can be used together with the proxy to provide end-user security. However, the cost of this product is too high for what some businesses can afford.