Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
Based on my experience, the stability of Cisco Secure Email is very strong.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
The prices need to be lower as the current pricing is exceedingly high.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
If a machine is attempting to access compromised sites, it can pinpoint the machine to prevent it, thus narrowing down the attack surface.
Cisco Secure Email ensures email traffic security, acting as a checkpoint before emails enter environments like Office 365. It filters out spam, phishing attempts, and malicious content, scanning emails for threats. It offers both inbound and outbound email security with features like URL filtering, spam filtering, and encryption.
Cisco Secure Email functions as an email gateway in cloud, on-premise, and hybrid deployments. Offering capabilities such as Advanced Malware Protection, URL and Reputation Filtering, and real-time threat intelligence from Talos, it efficiently safeguards email traffic. Detailed logging, reporting, and quarantine management features provide robust security while being highly configurable. Its integration with SecureX and customizable rules enhance its effectiveness. Though strong in malware protection, improvements in reporting, phishing detection, user-friendliness, and integration with Office 365 are areas of focus. Scalability, cost-effectiveness, and AI-driven features are also areas where it can advance.
What are the most important features of Cisco Secure Email?Cisco Secure Email integrates effectively in sectors like finance, healthcare, and education that need stringent data protection and compliance. Financial institutions favor it for its encryption and data leak protection features ensuring secure transactions. Healthcare organizations use it to adhere to compliance requirements like HIPAA, safeguarding patient data with advanced threat detection and email security. Educational institutions rely on it for protecting student data and intellectual property from phishing and malware attacks, ensuring a secure communication environment.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
We monitor all Cisco Security Portfolio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.