Codebeamer Reviews

Codebeamer offers competitive pricing for enterprise buyers evaluating ALM solutions. Users report that while not the cheapest, it aligns with industry standards and is moderately priced compared to similar offerings. Some rate its cost as high on a scale of affordability, indicating investment expectations in line with premium tools. User perspectives suggest that Codebeamer balances cost with value, appealing to businesses seeking robust application lifecycle management capabilities without exceeding budget constraints.

• "Codebeamer is not a cheap solution."
• "They're not the most expensive product on the market, but they're not the cheapest either — I'd say codeBeamer ALM is moderately priced."
• "It is reasonably priced and in accordance with the industry standards."

Organizations primarily use Codebeamer for computer-based applications in regulated industries like pharma and biotech, as well as automotive systems requiring ISO 26262 certification. It is employed for lifecycle management, requirement management, task tracking, bug tracking, change tracking, and project management. Codebeamer supports the digitization and management of complex development processes, HR planning, and testing. It aids in understanding tools, mapping business requirements, and managing client modifications and test data. Some organizations utilize it for replacing other ALM tools.

Customer service and support for Codebeamer is largely viewed as good. Users appreciate the transparency of support cases and find technical support satisfactory, noting variability in response times based on issue complexity. Although a hotline chat could enhance service, emails typically receive replies within a day. Chinese documentation would benefit some users. Many rate support positively, with some giving it high marks for assisting with queries and resolving issues promptly.

Some find Codebeamer's initial setup easy and straightforward, while others consider it complex without clear documentation. Users note setups on public, private, or on-premises clouds depending on security needs. Deployment often takes two days and does not require third-party aid. Those familiar with the tool appreciate its rapid staging environment setup. Developing a robust backbone, especially for automotive standards, presents challenges due to the lack of clear documentation and templates.

Users find Codebeamer highly scalable, supporting multiple platforms without issues. Many prefer it over competitors like PTC Integrity, Polarion, and IBM for enterprise use. Customers rate scalability positively, some giving it a perfect score. They note it is user-friendly but acknowledge there might be a learning curve. While one appreciation compared to competitors is high, another suggests potential challenges in usage, highlighting differing user experiences.

Users express confidence in Codebeamer's stability, consistently describing it as stable and reliable. They report no significant issues, citing the platform's robustness. Codebeamer is frequently rated ten out of ten, despite some mentioning occasional glitches. Its stability is well-regarded, with ratings as high as ten. The consensus indicates a dependable tool for their needs.