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Hayam Salem - PeerSpot reviewer
Technical Presales Engineer at Adaptive Solutions
Reseller
Top 10
A stable solution that helps recover virtual machines
Pros and Cons
  • "The return points are very valuable."
  • "The pricing of the solution can be improved and made cheaper."

What is our primary use case?

The solution is mostly used for backups as customers ask for virtual machine backups.

How has it helped my organization?

A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.

What is most valuable?

The return points are very valuable.

What needs improvement?

The pricing of the solution can be improved and made cheaper.

Buyer's Guide
Commvault Cloud
January 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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For how long have I used the solution?

I have been working with Commvault Backup & Recovery for two years. 

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten. 

How are customer service and support?

The technical support team is good. I rate the support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten. 

What other advice do I have?

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 10Leaderboard
Provides efficient availability of servers and administers multiple solutions
Pros and Cons
  • "The product has the best features for scaling up and administering all the solutions from a single platform."
  • "There is room for improvement in the data center application running on the cloud for the platform."

What is our primary use case?

We use Commvault HyperScale X for effective backup, recovery, and archiving of hardware and software solutions.

What is most valuable?

The product has the best features for scaling up and administering all the solutions from a single platform. They provide a duplication database as well.

What needs improvement?

There is room for improvement in the data center application running on the cloud for the platform.

How are customer service and support?

The technical support is good. However, the support company is quite expensive.

How would you rate customer service and support?

Positive

How was the initial setup?

We provide a complete installation for the product. It has medium complexity. One can set it up by reading the documentation. But in many cases, one needs technical support from the vendor or partner.

What's my experience with pricing, setup cost, and licensing?

In our country, hardware solutions are very expensive. But the product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors like HP, Lenovo, or SuperMicro using its certification.

What other advice do I have?

The product provides the availability of servers. If one server is down, the other two work in that space. You get all solutions in one product and don't have to worry about the type of server, storage, or switch network you need to buy to set up the backup software.

I rate Commvault HyperScale X a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Commvault Cloud
January 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
830,455 professionals have used our research since 2012.
PeerSpot user
General Manager of Sales at Ashtech Infotech Pvt Ltd
Real User
Top 10
Helps with cloud and data backup
Pros and Cons
  • "We use the solution for cloud and data backup."
  • "The tool should revise its licensing."

What is our primary use case?

We use the solution for cloud and data backup. 

What is most valuable?

I like the tool's Metalix compatibility and data availability. My customers also enjoy easy licensing and configuration. The tool also offers protection from ransomware. It offers easy integration with the cloud. 

What needs improvement?

The tool should revise its licensing. 

For how long have I used the solution?

I have been working with the solution for five years. 

What do I think about the stability of the solution?

The product is stable and works fine. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The toll's technical support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to setup. We will first understand the customer requirements and then install the latest version of the solution. We need to also setup a backup policy configuration. The product's installation can be handled by a single person. The tool's deployment depends on the customer environment and policies. It can take anywhere between three days to two months for the solution to deploy. 

What other advice do I have?

The tool is a feature-rich product. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 10Leaderboard
A unique administration platform and interface; its one platform is a key benefit for our customers
Pros and Cons
  • "Commvault has a unique administration platform with more features than its competitors."
  • "Could be easier to implement."

What is our primary use case?

We are the most important communications company in Argentina. We deal with a large variety of customers. We are partners of Commvault and I'm the company founder. Our company provides IT solutions. 

What is most valuable?

Commvault has a unique administration platform and interfaces, providing backup, archive, reporting and replication features. Commvault has more features than its competitors. Net Backup, for example, doesn't integrate a lot. Commvault has only one platform and this is important for the customer. They don't have a large market share in Argentina but whenever we present it to our customers they like the product and want to do a proof of concept.

What needs improvement?

The product could be easier to implement, they could create a new console to configure the solution. I'd like to see improvements on the user interface, support, pricing, and integration with other solutions. They could also improve their marketing of the brand.

For how long have I used the solution?

I've been working with this solution for almost seven years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

The scalability is good. 

How was the initial setup?

The initial setup is easy. Deployment time is dependent on the infrastructure of the customer.

What other advice do I have?

This is a relatively new solution for customers in Argentina, so I go to a lot of effort to know the solution well and to present it to our customers. It's not easy but I think that when the customer becomes familiar with the solution, many want to change to it. The stand out aspect of Commvault is that it supports its clients on a unique platform. Whether it's underlying solutions, cloud solutions, SAP Hana, for example, replication backup, archiving, reporting, all of this is one platform. I would suggest starting with small solutions, to learn the product and see if it's the best option for your needs.

I would rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Real User
Has the highest backup/restore granularity that I have seen in any data management tool
Pros and Cons
  • "A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
  • "Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."

How has it helped my organization?

Since our corporation is big, it was really difficult to back up specific data types, manage admin roles, have true visibility of where my data was stored and whether it was effectively being backed up.

Now, I know where my backup data is. I can leverage on cloud storage technologies as well and restore it with granularity level that I have not seen in any other data management tool.

What is most valuable?

There are a lot of good features. Here are some of them:

  • Capacity-based licensing
  • A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform).
  • Relatively easy to use GUI
  • You can protect/backup virtually any kind of data from virtually any corporate type application (in-house or commercial) from one management console.
  • Has the highest backup/restore granularity that I have seen in any data management tool.
  • An extremely fast search engine for restoring and securing data and is hardware agnostic so you do not depend on excessively expensive storage hardware.

What needs improvement?

Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

A 10 out of 10.

Which solution did I use previously and why did I switch?

Yes, we used a different solution. We switched due to consolidation and cost effectiveness.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

Know which type of data you are going to backup/protect and select the most appropriate bundle for you.

Which other solutions did I evaluate?

Yes. TSM and NetBackup.

What other advice do I have?

Try it. Think in functionality and solution rather than conventional big names believing that there is nothing better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solutions Architect with 51-200 employees
Vendor
NetApp E Series and CommVault Simpana

Data protection is a challenge for most organisations and many are very dissatisfied with their current solutions – common issues tend to be:

  • Point solutions are used for VMware/Hyper-V, physical servers, laptops, remote offices and archiving which increases complexity and costs
  • Purpose-Built Backup Appliances (PBBAs) are used, whilst they work well, they further increase the costs
  • Ever increasing amounts of data are becoming difficult to backup in the amount of time available
  • Tape backups can be unreliable, restores are slow and they are expensive to manage

To address the problem NetApp and CommVault have created joint reference architectures that consist of NetApp E-Series storage and CommVault Simpana software – just add virtual or physical servers and away you go.

So how do these joint reference architectures solve these issues?

  • NetApp E-Series provides:
    • Huge amounts of high-throughput and easy to expand storage, at a cost per TB way lower than PBBAs, that either negates the need for tape or keeps its use to an absolute minimum
  • CommVault Simpana provides:
    • A single solution to address all the above data protection use cases – managed from one console
    • An advanced software based de-duplication engine, similar to that found in PBBAs, tightly integrated with the data protection application
    • Advanced techniques for reducing backup times (i.e. source-based de-duplication, archiving, incrementals forever and array snapshots)

So we know it is good, but how much does it all cost?

  Hypervisor licenses Non-hypervisor licenses Replicated Disk Libraries Price
Small 6 CPUs 1 Tb 2x31 TB NL-SAS usable £23,000
Medium 12 CPUs 2Tb 2x103 TB NL-SAS usable £63,000
Large 24 CPUs 4Tb 2x181 TB NL-SAS usable £85,000

The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent.

The above table is designed to demonstrate the affordability of the solution, in reality most organisations would want to customise both the software licenses and the amount of storage capacity to meet their exact needs.

Download the NetApp E-Series & CommVault Simpana datasheet to learn more.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Partners with EMC and CommVault.
PeerSpot user
Karabo  Molema - PeerSpot reviewer
Founder and Director at BMBE SOLUTIONS
Real User
Flexible, affordable, and scalable
Pros and Cons
  • "The most valuable feature of Metallic is its flexibility and user-friendly."
  • "The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."

What is our primary use case?

I am using Metallic for backing up Microsoft 365.

How has it helped my organization?

The solution has helped our business.

What is most valuable?

The most valuable feature of Metallic is its flexibility and user-friendly.

What needs improvement?

The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.

In the future, the solution could add more features to help end-users be efficient.

For how long have I used the solution?

I have been using Metallic for a few weeks.

What do I think about the stability of the solution?

Metallic is a stable solution.

What do I think about the scalability of the solution?

I have found the scalability of Metallic to be good.

I found the solution best suited for small businesses.

How was the initial setup?

I found the implementation of Metallic to be simple, I come from a technical background.

What about the implementation team?

I had some assistance from our local reseller for the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

Metallic is an affordable solution.

What other advice do I have?

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
System Engineer at Darva
Real User
Easy to use, easy to deploy, and easy to update
Pros and Cons
  • "Commvault is a very stable product."
  • "I think there is room for improvement with the reports. They are a little poor."

What is most valuable?

Commvault is easy to use, easy to deploy, and easy to update.

What needs improvement?

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

For how long have I used the solution?

We have been using Commvault for seven years, since 2014. 

What do I think about the stability of the solution?

Commvault is a very stable product. 

What do I think about the scalability of the solution?

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

How are customer service and technical support?

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Which solution did I use previously and why did I switch?

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

What's my experience with pricing, setup cost, and licensing?

Commvault is too expensive. 

What other advice do I have?

I would recommend this solution. It is a good solution for cloud backup. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.