Commvault Cloud Reviews

Our primary use case is for backing up the .NES file system. I backup VMware and Windows cloud servers. It's deployed on-prem.

The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.

In the next release, I would like to see disaster recovery options for the cloud. It was always off the scope because they're not really meant to be a disaster recovery solution but now they're getting there. From what I see, that there's no reason why they can't do disaster recovery, they have everything they need for it. They're beginning to do things but I'd like to see them delve more into that.

I have been using Commvault for the last four years

It's very stable. 

It's scalable. 

The other customers that had some issues with technical support but I, personally, have not had issues with them. I get good support.

I didn't install Commvault. It's not complex, but it demands optimization to do. An integrator did the implementation. It didn't look too complex, but there some things you need to take into consideration and there were configuration issues, fine-tuning, and things like that. 

The deployment took around two days. 

One thing is the pricing. I think they're expensive. They're very good, but they're pretty expensive. It's a complex system that you have to sit on a little bit. You have to work on it. You have to be very aware of any backup program but here specifically, because it does so much, you have to always be conscious of what's happening.

I would rate it a nine out of ten.

We use Commvault Complete Data Protection backup and recovery.

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.

The product's migration process and stability need improvement.

I have been using Commvault Complete Data Protection for a year since June last year.

The product's stability could be better.

Commvault Complete Data Protection is scalable. We are using a socket-based license.

We communicate with our support partner regarding product-related issues.

Compared to Dell,  the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

The tool is cost-effective.

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

On-premises

We use Commvault HyperScale X for effective backup, recovery, and archiving of hardware and software solutions.

The product has the best features for scaling up and administering all the solutions from a single platform. They provide a duplication database as well.

There is room for improvement in the data center application running on the cloud for the platform.

The technical support is good. However, the support company is quite expensive.

Positive

We provide a complete installation for the product. It has medium complexity. One can set it up by reading the documentation. But in many cases, one needs technical support from the vendor or partner.

In our country, hardware solutions are very expensive. But the product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors like HP, Lenovo, or SuperMicro using its certification.

The product provides the availability of servers. If one server is down, the other two work in that space. You get all solutions in one product and don't have to worry about the type of server, storage, or switch network you need to buy to set up the backup software.

I rate Commvault HyperScale X a nine out of ten.

We use the solution for cloud and data backup. 

I like the tool's Metalix compatibility and data availability. My customers also enjoy easy licensing and configuration. The tool also offers protection from ransomware. It offers easy integration with the cloud. 

The tool should revise its licensing. 

I have been working with the solution for five years. 

The product is stable and works fine. 

The tool is scalable. 

The toll's technical support is good. 

Positive

The product is easy to setup. We will first understand the customer requirements and then install the latest version of the solution. We need to also setup a backup policy configuration. The product's installation can be handled by a single person. The tool's deployment depends on the customer environment and policies. It can take anywhere between three days to two months for the solution to deploy. 

The tool is a feature-rich product. 

Commvault is easy to use, easy to deploy, and easy to update.

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

We have been using Commvault for seven years, since 2014. 

Commvault is a very stable product. 

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

The initial setup is straightforward. 

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

Commvault is too expensive. 

I would recommend this solution. It is a good solution for cloud backup. 

On-premises

Since our corporation is big, it was really difficult to back up specific data types, manage admin roles, have true visibility of where my data was stored and whether it was effectively being backed up.

Now, I know where my backup data is. I can leverage on cloud storage technologies as well and restore it with granularity level that I have not seen in any other data management tool.

There are a lot of good features. Here are some of them:

• Capacity-based licensing
• A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform).
• Relatively easy to use GUI
• You can protect/backup virtually any kind of data from virtually any corporate type application (in-house or commercial) from one management console.
• Has the highest backup/restore granularity that I have seen in any data management tool.
• An extremely fast search engine for restoring and securing data and is hardware agnostic so you do not depend on excessively expensive storage hardware.

Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports.

No.

No.

A 10 out of 10.

Yes, we used a different solution. We switched due to consolidation and cost effectiveness.

Straightforward.

Know which type of data you are going to backup/protect and select the most appropriate bundle for you.

Yes. TSM and NetBackup.

Try it. Think in functionality and solution rather than conventional big names believing that there is nothing better.

I am a certified administrator with Commvault. 

Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.

The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.

Overall, the support, pricing, and interface are all good.

The solution requires improvement with its connection and bandwidth.

I have been using Commvault HyperScale X for five years.

I would rate Commvault Hyperscale X a nine out of ten.

Hybrid Cloud

I am using Metallic for backing up Microsoft 365.

The solution has helped our business.

The most valuable feature of Metallic is its flexibility and user-friendly.

The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.

In the future, the solution could add more features to help end-users be efficient.

I have been using Metallic for a few weeks.

Metallic is a stable solution.

I have found the scalability of Metallic to be good.

I found the solution best suited for small businesses.

I found the implementation of Metallic to be simple, I come from a technical background.

I had some assistance from our local reseller for the implementation of the solution.

Metallic is an affordable solution.

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

Public Cloud