Commvault Cloud Reviews

1. There are many features that I value Commvault for, but to name only a few:
2. Wide support for different OSS and applications. You can backup almost anything with Commvault.
3. Policy-based configuration, which allows for easily configurable policies for even larger environments.
4. Central administration: Management and deployment are done from one administration console. No need to login to clients neither during configuration nor during installation. Upgrades and SP installation can also be done automatically or manually from the administration console.
5. Great working global deduplication which saves a lot of space and bandwidth if you want to use replication. It can be configured as a source or target side.
6. Ability to easily configure data flows between primary and secondary storage using different storage (disk, tape, or cloud) with different policies for each storage.
7. Built-in reports provide better visibility with almost zero effort put into the configuration.
8. Great archive feature, OnePass, for the file system and Exchange servers.
9. Great stability and resiliency, and many others.

Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models.

If you set it right at the beginning, then it basically just works with very little administrative effort.

Commvault scales great in a scale-up and scale-out manner. E.g., if your backup server (MediaAgent) isn't enough anymore, you can simply add another. Same goes for disk space and other resources.

Very good. Guys from tech support are very quick to respond. On average, I had my issues solved in a day or two.

I use other solutions (TSM, Veeam, etc.) and Commvault is my number one for ability to easily manage very complex environments with very little administrative effort. Also, resiliency is it's strong advantage, i.e., if you backup SQL DBs with Commvault and someone does a backup outside of Commvault, it will automatically convert the next job (whether log or differential backup) to full where other solutions could simply fail.

Another great example is when doing VMware backups, Commvault automatically discovered hosts affected with a known CBT issue (in v6.0) and turn it off, where needed. This is the difference between just having a backup and having data that you can count on if you need it.

Initial setup may take some reading, but can be done pretty quick in simple environments. The administration console may be overwhelming at first look, but is very easy to use after some practice. I would say that given so many features and options hidden behind it, it is a job well done.

Evaluate different licensing models before buying. It can save a lot of money.

Commvault is very committed to their product, so with either a small or very large environment, you can't go wrong choosing Commvault.

We have covered all our important applications by backup policy and ensure that application owners are aware, how data is backed up and what RPO is expected, as well as cost of such backup implementation.

A wide range of application-specific agents with very flexible options related to backup, recovery and data management.

Also, pretty we 

Mostly controls, visibility, cost allocation. Other general features like backup protection (via multiple copies), storage optimization (like compression/deduplication, tape refresh etc.) were in place before we switched to CommVault.

Previously, with versions 8 and 9 yes. But starting from version 10 there were no major issues.

In general, no. But some features like context indexing and searching have some limitations, which should be considered from the very beginning.

Customer Service:

I would rate at 9 out of 10. Customer service is arranged pretty well.

Technical Support:

Depends on the topic. Issues related to configuration are resolved in a timely manner by first-line support. But if something needs to be escalated to development, it's really hard to predict when the issue will be resolved, even having BCS. The only way here is to have Professional Service in place, which is not reasonable from a cost perspective. Though, at the stage of initial assessment, first-time deployment or analysis of bottlenecks and potential issues/risks in future, Professional Service is definitely makes sense.

Overall rating: eight out of 10.

Yes, we had different solutions across locations. The decision was made to unify the backup solution across our branches. CommVault was chosen based on multiple factors.

Initial setup is pretty straightforward. But further migrations required a lot of effort (like DR setup, migration to another major version, migration of major components (CS/MA) to another servers, etc.).

We implemented in-house. Vendor (partner actually) was engaged during assessment of our environment before major version upgrade. Professional Service was very valuable. Level of expertise was really impressive.

I cannot estimate ROI for backup/archive solutions.

Can't provide such advice. It highly depends on initial environment and estimated growth for year and more.

Definitely yes. I would not reveal other options we looked into but I believe everyone is aware of the top five backup solutions.

Earlier, the legacy was you needed to backup and, when you needed to do an archive, you needed to do an archive job again. With Commvault it is a single job, which does both backup and archive, so it does not touch the data twice.

Backup and archive with a single window, with a single backup job. You only need to type "c".

Actually Commvault is good software. I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker, I just wanted to see what is the advantage over Commvault.

Commvault is very stable.

It is scalable, and it can grow up the environment.

No, it was in manual backup earlier, now it is an automated.

It was pretty simple and straightforward.

Symantec, Veritas. We chose this one because it was the first which had all available storage types, deep storage, cloud storage, and it has a global database system.

Let's take the example of 5TB file data. Out of 5 TB, around 3 TB data is non-usable (Achievable).

With Commvault, we run a single job as a one-pass job, it will run backup and archive in a single job, no need to run two jobs for backup and archive them differently. It saves my backup window.

One-Pass (Archive) DataBase backup (Online Backup and Granular level restore), VM backup and restore.

Endpoint backup.

No.

No.

Good, a nine out of 10.

No.

Straightforward, it takes 30-40 min to setup the server.

New licensing is easy and affordable.

Yes, Symantec, EMC, and HPE.

It's a good product, but consult with the Commvault team too, for proper hardware sizing and take suggestions on implementation phases.