Commvault Cloud Reviews

We are a service and solution provider, and we use Commvault to secure our client's data. Our motto of security is to secure the data and using this is very important. We are providing services to commercial and financial companies, so our data is critical.

We have two options for backing up data. We have a DR site, and we can also back it up on-premises.

This is a very technical solution that I would like to see Commvault offer customer support and marketing development resources in India. To my understanding, there is no marketing development team in India and we face problems when we speak with Commvault about these things.

When we send a query to Commvault, they take a long time to answer our questions. It can be very difficult to contact the Commvault team. Whenever we try to contact them, we are transferred to other distributors.

We have been using Commvault for the past full year.

Commvault is a stable product.

This solution is scalable, and we have more than 5,000 users that are using SAN services.

We don't require technical support or customer support from Commvault, as we have a dedicated team for the product.

The initial setup is straightforward.

The deployment was done in-house.

We have a dedicated Commvault team of 25 members. We have a test area, where Commvault and other products are tested. We have, for example, the Commvault test cases, data center test cases, computer testing, hyper-converged facilities, and more.

In India, this is a very expensive product.

We have not evaluated other options, as we are focusing on Commvault.

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

We are using this solution to backup our public and private cloud data. It is very compatible with all backup types and environments. It backs up our databases, as well as other systems such as email and files.

We are using a KVM system in our cloud, and this solution works very well with it.

With Commvault, we provided trusted environment to our customer and increased our incomes with new customers.

The Commvault Console is very good, as it is capable of archive and backup in the same system.

This solution is very successful at cross-platform replication. 

Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience.

We have been using this solution for about three years.

This is a very stable product, and in fact, one of the reasons that we choose this solution.

This is a scalable product.

We have been using it more frequently in the past three months, and we have ten companies as clients who are using it for their backups. I do not know how many users they have. We are planning to increase usage.

We have been using technical support, and the response time is very acceptable. We have had no problem with support for this solution.

We previously used Acronis as our backup solution in this company, but it is not a stable product. It fails as we need to restore a backup, and we needed a stable product. We also needed support for many different platforms. I had worked with this solution at my previous company six years ago and was familiar with it, which is why we choose it.

The initial setup of this solution is not complex, and it was not hard for me.

The deployment takes between two and three hours.

We deployed this solution in-house, with our experience. We have a backup team of five people who are in charge of deployment and maintenance, although the team consists of three main people. They are backup administrators and backup experts.

We did not evaluate other options before we switched to Commvault from Acronis.

This is a product that I recommend because it is stable and has good support. However, it still has some limitations and can be improved.

I would rate this solution a nine out of ten.

We deploy the solution on cloud and on-premises, but when we want to go on-premises, we need at least two servers, like CommServe and MediaAgent. Whereas we can use cloud from anywhere, like a web interface, without having a MediaAgent. Everything is flexible in the web console.

The solution could improve its security.

We have been using the solution for approximately eight months and are currently using the latest version.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support. I rate them an eight out of ten.

Positive

The initial setup is straightforward. The setup timeframe depends on the bandwidth in the network and the gateway. First, we need to configure a gateway and then configure the endpoint as a physical server. There is only one endpoint, and there is no need to take a gateway or install it. Instead, you can configure it directly to the cloud.

We deployed the solution in-house.

The solution is expensive in comparison to similar solutions.

I rate the solution a nine out of ten.

Our primary use case for Commvault is to archive our files. It allows us to move images from temporary storage to permanent storage. Commvault moves everything from the source to the destination, with categorization of the image archive.

Archiving and storage are very good.

It's the leader in backup and archiving.

The solution needs higher availability.

Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.

Also, they should have a module for reporting and supervising, like Veeam. 

The solution is stable.

The pricing for the solution used to be very expensive, but over the last year or so it's been lowered. 

We use the on-premises deployment model.

Commvault is an industry leader. Also, the price is competitive with other solutions, like Veeam. In Morocco, all customers chose Veeam because it's very simple and also their price is not expensive. Now that Commvault has adjusted pricing, they are another solution that people should consider.

I would rate the solution seven out of ten.

The primary use case of Commvault Complete Data Protection is purely to protect the data in the database.

With the use of the cloud, the solution is easy to learn. 

Commvault Complete Data Protection would benefit from improving their training resources. Some of the topics are very complex and are difficult to explain to our customers. The configurations are complex for users compared to other solutions. 

I have been using Commvault Complete Data Protection for four years.

This solution is stable. Every three months they perform maintenance and release the latest service.

We currently have approximately 30 customers that use Commvault Complete Data Protection. 

The initial setup of Commvault Complete is more complex when compared to some other products.

I would recommend Commvault Complete Data Protection to anyone who is considering implementing the solution into their organization.

Overall, I would rate the product an eight out of ten.

• Single pane of management
• Policy driven backup

Cloud integration.

Training.

No.

No.

Good.

Complex.

Invest the time and resources to learn and develop your policies.

It's for the file system backup, reel backup, and databases.

We have been using the solution for four years.

We have a physical server with actual machines, applications, and databases running on it. We do a daily backup on these.

In the VM, we have Live Recovery, Live Mount, and Live Sync.

We are happy with the stability.

We are happy with the scalability. We have 30 to 40 physical servers with 100 VMs. With this product, it is not about users, but about the amount of nodes utilized.

We will probably increase by two or three nodes in six months, depending on the requirements of our project.

We are very happy now with the technical support, as it is Indian. We previously had difficulty with the support being foreign.

We did not previously use another solution.

The implementation should be done by a certified Commvault engineer to avoid issues in the future.

We are waiting for the new version to come out.