Commvault Cloud Reviews

Backups happen over night instead of 3 days. Storage for backups has been reduced by 60%.

The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN. There's no impact to the network or users.

Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought.

We've had no issues with stability.

As we have used and scaled out the product SQL integration with the companies automated scripts proved to be a challenge. The Work Flow feature is your only solution and therefor you end up with a mix of scripts then relying on the products work flow to run and return expected results allowing your scripts to then continue. Not a very clean solution yet.

Customer Service:

Customer service is very good. They called back within 10 minutes of a request. They understood the issue and resolved it.

Technical Support:

Technical support is also very good.

Veritas

Complex with several separate hardware pieces and software modules. Media Servers, SAN, Fileserver, Comm Servers, Fiber Setup etc. Not extremely hard but lots of parts.

Vendor, I was not impressed with performance of vendor.

If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go.

The amount of hardware required to run the software and do the heavy lifting is this solutions biggest downside. In a time of reducing hardware being required to then add a media server a comm server a SAN and storage server and another media server. Well it's a bit overwhelming. Package it and create an appliance already.

If SQL heavy plan to use the work flow for your automated processes that involve Commvault.

We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault. This is why we've opted for Commvault over other technologies.

They could work on the implementation of the features.

We will be using Commvault Backup & Recovery for the next 3 years.

Every three years, we require server updates to either embrace new technologies or enhance our existing technology stack. Therefore, our approach involves reevaluating and refreshing our infrastructure every three years, so we can’t comment on this solution as we have started fresh.

We usually interact with integrators, however if the issue is complex, we refer to technicians for further support and guidance

We are consistently exploring new solutions for our systems, and each solution must align with our server requirements and other objectives. Our timing is also a key consideration, as we operate on a three-year cycle. We have worked with SAP, Oracle, and Cisco.

The installation is complex.

I can’t fully endorse it, because it depends on the final use of the customer. I would conservatively, rate it an eight out of ten. 

We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin.

Commvault is easy to deploy and easy to understand for any end-user or any new system. If it's just a basic VM, or like any Hyper-V backup, it's good to understand and then implement. 

Commvault is easy to architect compared to other products.

We can manage everything from a finger pin instead of going into everything else. Commvault has everything in a finger pin. It's a single console. That's really good.

Commvault tries to integrate with every new product that's coming out on the market. Sometimes it makes everyone's life easier if it works well. If not, we don't know where the error is coming from, and it has a lot of bugs.

Another issue is with the eDiscovery platform, Activate, where they profile data. It has a lot of issues with the indexing.

Commvault also has something called a file-level on detection. On the production server, if it finds any anomalies on the files, it sends an alert. It runs every five minutes, so admins can get an email alert. That's very good, but it's a reactive alert, we only get it when there's a backup happening. If they can improve that and make it a proactive alert, to identify and send anomalies to admins, that would really help any companies out there go against malware.

I've been using Commvault for the last five years. 

I give it a seven on a scale of one to ten, because many times, whenever there is some issue, they provide a hotfix. In large enterprises, we won't be able to update the hotfixes because there is a change in management. There are also hotfixes once every two weeks.

Scalability is really good. We can scale out as much as we want.

Commvault support is great in most of aspects. We support Commvault customers for most of the part. Whenever we open support cases, most of the cases ends up with Commvault dev team. On most of the clients, or on most of the servers, we don't see any network issues, but they say that it's a network issue, even though there is no network issues. So that's one issue. We always have issues because we don't see any network issues in the environment, but the support says that it's a network issue.

We do provide services for Veeam and Rubrik. When comparing Commvault and Veeam, Commvault has a single pin, but Veeam does not. Also, Commvault is great for any type of workload, but Veeam is great with workload platforms.

It does reduce storage costs in the cloud. At the same time, if you're trying to back up a Cloud application, it adds more cost. If we run data verification drops like an extra or Cloud data, the data that's available in three containers, it adds a lot of cost. However, when we just do a backup to the Cloud, it sells a lot, but it doesn't run a verification.

At the same time, Commvault came out with MTSS Cloud that they partner with Azure, and that really saves money for any customers. Like a 20 to 30% savings when they use MTSS. Commvault licensing changed a lot in the last five years. I saw four times they change their licensing model.

If the customer is completely virtualized and if they don't have any workloads apart from the virtual environment, then they should go with Veeam. But if the customer wants to protect the application level, let's say maybe Mongo DB within those virtual environments, then Commvault is better compared to other products.

They are up to mark whatever we see an enterprise from hypervisors, that is virtual involvement. They cover everything and they also cover most of the databases that come out. They're up to date on all the workloads. They can protect most of the workloads out there. It's very important for any organization to protect all its data sets.

If anyone wants to protect multiple workloads, different kinds of workloads, Commvault is best for that.

I would rate this product an eight out of ten.

This solution is mainly used for virtualization and Oracle data protection. The customers I work with use it to protect their machines and active databases.

It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.

I think the one thing that could be improved is the customer experience. The interface should be more user friendly.

The price could perhaps be lower as well.

I believe it's very stable. That's why the customers who buy Commvault stay with Commvault.

The solution is scalable, because you can add app features. It's very possible to scale.

We have four or five customers, so that's probably around 20 users. We are in a small country.

The technical support is very good. It was not very difficult. I had a bug and the Commvault supporter helped perfectly.

The initial setup is straightforward. We need one or two integrators to deploy and maintain this solution.

We evaluated other options, but Commvault is a very complete solution. In the end, it's a very useful tool. Our customers will already know Commvault. Their software always compares well with other vendors.

Perhaps, my best advice is to look for an integrator with expertise in Commvault to help deploy this solution. It's not that easy to install. It's not even possible after they all installed it. Customers should have someone with good expertise with Commvault to supply it.

I would rate this solution as eight out of ten.

We use it to back up some servers and to restore things.

Commvault helps our administrators to minimize the time they spend on the backup tasks and that gives them time for other projects. I don't know how much time it saves them because our Commvault environment was already in place. We don't have very many restore problems and, for backup, it's almost automated, so we don't spend any time at the console.

For me, it just restores and backs up applications, nothing more. But what I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.

Also, we are able to manage our on-prem environment from one server, the whole environment from one place, which is great. There is only one place to search.

We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.

I have been using Commvault for one-and-a-half years, which is the time I have been working in this company.

It is fairly stable. We have never had trouble with Commvault itself. And if we do have trouble, we can call our Commvault partner and they will solve it.

The scalability is good, although we don't have plans to increase our usage of it.

Commvault's technical support is very good.

I used Avamar a long time ago. 

I don't know much about the pricing and licensing, but I do know it is very expensive.

I would recommend Commvault. We have not had many difficulties with it and I think it is a good product.

We don't use Command Center, only the CommCell Console. In our department, only five people are doing the backups and the restores. We are all system specialists, and we work together to maintain Commvault.

I would rate it at eight out of 10. A 10 is too high and would mean it is super-good. For me, an eight is very high.

We are a partner for Commvault and our role is to implement the solution for our customers. Our customers in Egypt are in the banking and financial sector. They use Commvault to back up their data. We help in sizing the workload of the customer, designing the solution and implementing it. We also support the customer if they face any issues.

We have a hybrid implementation. The first target for the backup is on-premises and the offsite backup is on Azure cloud.

The solution provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations. We completely depend on Commvault for managing our data, from backup to restore to replication.

Commvault saves significant time for administrators. It also saves on infrastructure costs by being able to manage what were disparate data management solutions in one place. It saves us on a monthly basis. It also has embedded deduplication which works well. It saves about 90 percent of the front-end data.

In terms of recovery, it depends on the teams that we restore for. Sometimes we restore for the database team, and other times for the application team when they add a new feature or change something and they need to roll back. Also, sometimes our users are attacked by ransomware or by a virus or trojan, and their data is encrypted or deleted. Commvault has helped us in these scenarios. It has always been successful in restoring the backup. 

Commvault's compatibility matrix is tops. It supports almost any workload and technology our customers have.

It provides fast backup and fast restore. The amount of time it takes depends on the size of the restored data, but Commvault has a good feature through which you can add many streams when restoring. That helps us in restoring rapidly. In my opinion, Commvault is one of the fastest solutions when it comes to restoring. I use competitive solutions, such as Veeam and Rubrik, and Commvault is the fastest among them, in both backup and restore.

It integrates with many cloud providers, like Azure, AWS, and Google Cloud Platform. Also, all workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With Commvault we can rapidly back up and restore any application we add to our environment.

Commvault software can be implemented on any hardware. This helps when we are competing against another backup solution. It helps win customers.

The Command Center is good. It has a good dashboard and it's very easy to use. It gives us a view of about 85 percent of the environment, because something like tape configuration and monitoring are needed. In the new version they have added good features and they have worked on improving the documentation.

The dashboard provides a good view into any issues so that users can address them. It provides understandable messages when there are errors, telling you where the issue is, and you can research the error code or send it to Commvault for help.

One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works. 

After a customer understands it, he can improve and add to the configuration.

I have been using Commvault for around three years.

It's a very stable solution.

It is also scalable.

The efficiency of Commvault's support is something that, it seems, the vendor needs to pay attention to. At times, when we open a support case, it can take two to four days to find a solution and close the case. 

The setup process is complex. The person who implements it has to pay close attention to certain things. The index cache must be in SSD storage, and the same is true for the deduplication database. The sizing of the CommServe must be done well. In terms of agents, and other features, everything must be calculated very well. All these things will affect the performance in the future.

It can take hours or days to implement, depending on the project. The administrative part of the deployment takes about a day, but the integration part can take from three days to a couple of months, depending on the size of the project.

After we do the first implementation, the customer can do future implementations. 

Commvault has advanced its licensing in the last year with its complete licensing solution. The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing.

In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.

You need to size the CommServe and the agents very well because it will help the performance.

Overall, Commvault is a good solution for midsize and enterprise companies.

Commvault is an enterprise-level backup solution that can use multiple agents at various sites. We have many customers, including banks and hospitals.

Commvault is a stable solution for Red Hat Linux. 

It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam. 

I have used Commvault for nine months as a supporting engineer.

I rate Commvault eight out of 10 for stability. 

Setting up Commvault is complex and it involves many steps. After you configure the storage, you need to set your client's policies and add a proxy server if necessary. 

I prefer selling Commvault to enterprises. It's appropriate for a company that has a headquarters plus four or five offices. It isn't ideal for a small business. The price is okay if you have the budget of a large enterprise. Aside from the license, the only additional cost is cloud fees if you are using cloud infrastructure. 

I rate Commvault Backup and Recovery 10 out of 10. I would recommend Commvault if a company has huge backup needs and a sufficient budget. If the price isn't an issue, you shouldn't compromise. 

We use Commvault Complete Data Protection as an enterprise data backup solution. Previously, we used it for databases, but nowadays, we primarily use it for our servers and user data.

The functionality of Commvault Complete Data Protection is similar to that of other enterprise backup solutions, so there's not much benefit from it when you compare it with its competitors, except for the cost. Commvault Complete Data Protection is more affordable than my company's previous solution, Veritas NetBackup.

What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity.

Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model because everyone else offers the subscription-based model nowadays. At the same time, Commvault still has the traditional license model, where you must buy a set of licenses.

For example, you must purchase one hundred licenses if you're backing up one hundred virtual machines. At the same time, other players offer a pay-as-you-go subscription model, which means if you use one hundred this month, you'll pay for one hundred, and if you use thirty next month, you'll pay for thirty. With Commvault Complete Data Protection, on the other hand, you pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement.

I've been working with Commvault Complete Data Protection for a few years.

Commvault Complete Data Protection is a stable solution. Still, there was one case when the media server was rebooted because of a hardware problem, and then Commvault Complete Data Protection also ran into issues with the internal database. Otherwise, it is good in terms of stability. There was no major problem with the solution.

Commvault Complete Data Protection is scalable. My company was able to scale it when it had a media server problem, particularly storage issues.

The company quickly added disk libraries to the server, particularly disk expansion units. You can add additional media servers. It can be physical or virtual, or you can add a virtual machine from the cloud as a media server. Commvault Complete Data Protection is easy to scale.

My company receives good Commvault Complete Data Protection support from the reseller, which provides first-level support when my company experiences any issues. If the reseller cannot solve the problems, that's when Commvault support steps in. Commvault support is pretty good and responds very quickly.

We used Veritas NetBackup before but switched to Commvault Complete Data Protection because the costs associated with Veritas NetBackup were higher than the cost of Commvault Complete Data Protection. Veritas NetBackup had similar functionalities but had a higher price.

The initial setup for Commvault Complete Data Protection was straightforward.

Commvault Complete Data Protection has master and media server models, so my company prepared two on-premise machines, one for the master server and one for the media server, according to Commvault specifications.

You had to click, click, and click to install Commvault Complete Data Protection, then install the master and media servers. The company's environment is mainly on a virtual infrastructure, so it just had to add the vCenter into Commvault Complete Data Protection to explore every offshore machine under that vCenter. The installation process was pretty easy.

The reseller implemented Commvault Complete Data Protection for my company because the company's purchase from that specific reseller includes installation services.

We do have a great ROI from Commvault Complete Data Protection.

I cannot give the exact pricing for Commvault Complete Data Protection because I was not involved in the purchasing process. Still, my company purchased through a reseller, so the pricing may differ.

I'm using the latest version of Commvault Complete Data Protection.

The vendor provides maintenance for Commvault Complete Data Protection, and support-wise, it's good, and the maintenance is easy.

My company has a small IT team, so it's mostly people from the IT team who have access to the solution. The IT team manages it. Regarding backup, every employee's data goes into Commvault Complete Data Protection, but four to five people access and use the solution.

Suppose anybody asks me about wanting to start using Commvault Complete Data Protection. In that case, I will say go for it because the solution is good and functions like any other backup tool, such as Veritas NetBackup.

My rating for Commvault Complete Data Protection is eight out of ten. It's a good solution.