Commvault Cloud Reviews

We use the solution for backup and recovery.

The solution's most valuable features are compression and duplication ratio.

The solution's pricing could be better.

I have been using the solution since 2020.

It is a stable solution. I rate its stability as an eight.

It is a scalable solution, and I rate its scalability as an eight. Currently, we have three solution users in our organization.

The solution's initial setup was complex. Our team contacted the vendor for assistance. They logged in remotely with us and solved the issue.

We implemented the solution with the help of our in-house team.

The solution is highly-priced.

I recommend the solution to others and rate it as a nine.

Our primary use case is for backups. We are customers of Commvault and I'm a senior IT administrator.

Real-time synchronization is a good feature.

This is not a very high standard product. 

I've been using this solution for three years. 

The solution is not very stable. 

The technical support is below average. 

We had many issues so the deployment took around three months. We had two IT admins carrying out the implementation. 

I rate this solution four out of 10. 

Commvault Complete Data Protection has scale-out hardware. It allows you to build hardware when running out of capacity or performance is degraded. You can scale the entire hardware by adding servers. The data can be distributed across all these nodes and is resilient across single or multiple node failures. In comparison, Dell EMC does not have a scale-up platform for the backup.

With Commvault Complete Data Protection, we have a scale of backup positions because we don't know if our backups or workloads may increase. With Commvault Complete Data Protection, we don't have to worry about running out of capacity or buying other hardware. The solution also has active applications between two sites that the Dell EMC network does not have. With Commvault Complete Data Protection, you can have a high-level backup server down on one site, all your backup catalogues can be replicated to another site, and you can bring the backup server from the second site in just a few seconds.

The Commvault Complete Data Protection interface is straightforward to use.

There could be improvements to the backup failures. The backup is critical because if we lose even one day of backup, it is not good. Backup failures typically happen because all end devices are prone to failures. But when failures occur, we have a long window to fix them. We usually don't need support to fix it, but I engage support if required. I can fix about eighty percent of the failures.

Commvault should implement documentation or knowledge-based articles to assist. Customers can then efficiently utilize them and fix the failures themselves. Calling support takes time, and we don't know if the SLA will be breached while waiting. So vendors should document the failures for visibility, and we can quickly fix them ourselves.

They can also improve the bugs. They have security measures for ransomware, but the bugs should be fixed. In addition, before getting a new product, the area managers always sell their product and treat us with respect and dignity, but when the product is onboarded and live, they do not engage with us in the same way. They only engage with us when there is a problem.

We have been using this solution for eight months. We've moved 65 Microsoft workload backups to Commvault Metallic from Commvault Complete Data Protection. Still, Commvault Metallic is inconsistent because they are working on optimizing it and enhancing it monthly. We haven't had exposure for on-premises, but we'll get it in eight to ten months for Commvault Complete Data Protection.

We were doing a comparative study on Veritas, Commvault and Veeam, the leading enterprise backup solution providers. They have a single panel interface where you can manage both the on-premises workflows and the cloud, and you can migrate between them and vice versa to any storage. In comparison, Dell EMC networks are lacking, and they are still legacy solutions. They don't have the integration of their on-premise workloads to the cloud or send the cloud workloads to on-premises. They also can't manage them through a single interface. Based on this study, Commvault Complete Data Protection is the best.

I rate this solution a nine out of ten. The product is really good. Commvault has wonderful security features like backup and recovery features. Other solutions have their methodology for backing up and storing data in the target disk. Commvault is very good; in most cases, they are better than Veeam. There are similarities regarding backup, recording methodology, incorporating cloud workloads and integrating cloud with on-premises but storage matters with these solutions. If you prioritize your hardware, Commvault is a good choice.

Our primary use case for this solution is for backups and restoration, and we deploy the solution on-premises.

The solution has provided our organization with a better security posture.

The convenience of backing up and restoring simultaneously is very valuable.

We have been using this solution for five years.

The solution is stable.

The solution is scalable, and the entire organization is currently using this solution.

I rate the technical support team as six out of ten.

Neutral

We previously used Veeam.

The initial setup was complex.

Implementation was done in-house with a team of approximately ten people.

I don't recall the exact cost of licensing. However, I rate the prices a ten out of ten.

I rate this solution ten out of ten. It is a great tool which is easy to use, and I am satisfied with the product.

We are a customer service provider. The implementation that we carried out is for a client that wanted to support all the operating systems, applications, and services in the cloud that it has but only with a centralized product, which would additionally allow having Snapshot within the platform in order to speed up the RPO and RTO times that are currently available. 

Version 11 was implemented with capacity licensing that allows the integration of an innumerable number of products, limiting only the use of the license.

It helped us reduce the number of servers that are required for a stable operation. Since previously there were different solutions depending on the product, operating system, application, or database it is within the client and thus able to ensure critical information for the company, derived from that, Commvault allows us to centralize the administration of the data since it has a wide range of products that must support the different critical mission systems that must be protected to offer security.

The initial analysis for which the test of the Commvault product was carried out, is derived from the client's need. It had different applications and environments, where, in other circumstances, two or more products of other brands would be implemented depending on the environment (Virtualization, Databases, Public Clouds, and private clouds).

With Commvault the integration of the different products is centralized. Additionally, you can also control storages that are responsible for generating snapshots and control them from the same data management tool, as well as replication and in its latest benefits, security protection against ransomware.

So far, the only improvement that has been identified is to keep its documentation updated.

They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience, in addition to integrating more products derived from the result of the integration of the first product or license.

I've used the solution for six years. 

The stability is very good and derived from the fact that in all the points of contact that make up the backup environment, there is the possibility of configuring the High Availability of the platform.

It is a good solution that can grow horizontally to a large number of nodes.

The support is extremely good as they have it separated by levels and types of service with dedicated engineers with advanced knowledge about Commvault and the different applications or products.

Positive

Previously, different products were used depending on the product or brand, however, it meant having a dedicated specialist for each product as well as more space in the data center, greater use of servers, storage, networks, etc.

The initial setup was very simple. Due to the fact that each of the installation phases provides detailed information on the information required to configure or gives you the option to request help, it sends you to the official documentation page to follow up on the Wizard.

We implemented using the in-house team.

Within the analysis carried out, it is estimated that in one year the investment generated will be recovered.

It may be a high price, however, the quality of the product gives it an acceptable value.

We also looked into Veeam and Veritas.

We use Commvault HyperScale X as an enterprise backup solution. We do backups of different applications and save their backups on this solution.

The most valuable features of Commvault HyperScale X are all the general functions and the performance.

Commvault HyperScale X could improve by allowing backups of the storage area network (SAN).

I have been using Commvault HyperScale X for approximately three years.

Commvault HyperScale X is a reliable solution.

The scalability of Commvault HyperScale X is very good.

I rate the support from Commvault HyperScale X a four out of five.

The initial setup of Commvault HyperScale X was a little complex. It took approximately two weeks to complete.

We used professional services for the implementation of Commvault HyperScale X.

The number of supporting staff needed depends on the environment, but typically two to three administrators are sufficient.

The license for Commvault HyperScale X is paid annually.

Overall the solution is very good and highly stable. Commvault HyperScale X is based on Red Hat and there are licensing costs involved which can be looked at as a disadvantage to other solutions.

I rate Commvault HyperScale X a nine out of ten.

My company is the official distributor of Commvault in Indonesia. Our job is to implement it for our customers and I have installed it for a number of customers. They have various environments: Some are on-premises and some have a cloud environment, and some are using both as a hybrid solution, where they back up from on-premises to the cloud.

We have a Commvault instance within our company as well, and we use it for demos and to back up our environment, such as our VMware database, to the local data center. And we also back up to the cloud.

Commvault is very helpful to our customers and to our company because ransomware is a nightmare for any business. In some cases, our customers have been running their businesses online and they have experienced a ransomware attack. With Commvault they have been able to resolve the problem by restoring the data from Commvault.

Also, Commvault has an internal snapshot feature that we can use. That reduces the time involved by 10 times, compared to not using this feature.

The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application.

The solution provides us with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations. This is pretty important because our customers have unique architectures. Some only have an on-prem data center, and some only have things on the cloud, while in some cases our customers have both. In the latter case they have data on-premises, but they will also use the cloud for DR. Commvault makes it very simple, with its single management for backup of all environments. This is one of the things that makes it a very useful backup solution. We don't need to go with a different cloud backup solution. We can leverage one solution to back up all the environments.

Another strong feature of Commvault is that we can recover something to another platform. If we backup VMware, we can restore it to, say, Nutanix, or to AWS. This feature helps our customers to move a data center or from on-prem to the cloud. It is a very useful feature.

In addition, Commvault isn't locked in to one storage brand, like Hitachi or Pure Storage. This makes it a very good choice, allowing us to leverage any brand to be used as the backup storage.

The user interface is complicated for users, but for an engineer or backup operator, it is useful. Still, sometimes users feel that the management dashboard is complicated because they see all the features in the one dashboard. Sometimes users need a simple dashboard to manage the whole environment.

Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console. Sometimes we don't see what we need on both consoles. For example, we have to use Command Center to back up Oracle EBS, because it's not on the Java console. It would be useful if we had all the configuration features for setting things up in the Command Center, rather than having to go to the CommCell Console.

Also, sometimes, when restoring across platforms, we need more documentation from Commvault.

I have been using the Commvault solution for between three and four years.

The product is stable for backing up any kind of environment. But sometimes there's a problem with the deduplication. Sometimes the deduplication database is offline.

The scalability is different between software and an appliance. If we use an appliance it is simple to scale because we just add more nodes to expand the storage, the compute, or the backup performance. If we use software, we may need to do some manual setup. Adding more media agents can be complex, involving more configuration. Also, you don't have high availability with a software environment. You only get that with an appliance.

Technical support is very helpful. We just open the customer portal to open a case and the support is pretty good from Commvault.

Positive

It is very easy for us to follow the documentation to integrate Commvault and the storage network. Setting it up is very easy because the product runs on Windows. We just follow the documentation, making it pretty easy. We don't have to use the command line to set it up. It usually takes one and a half to two hours to deploy this product.

Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses.

We have a backup storage sizer, so we know the amount of storage needed. If the backup storage is too large, we can resize the policy and size the backup volumes and adjust the licensing scheme.

I have used other products like Veritas and Rubrik. Commvault is better than the others because it has fast research and development. There are features available with Commvault that the competitors don't have. But Rubrik is very simple when it comes to management, compared to Commvault.

Overall, Commvault has a strong solution with strong features. The problem with it is the management consoles. We need both of them to operate the product. Also, sometimes the pricing is an issue as it can be very expensive compared to other solutions.

The solution is used for normal backups, file system level backups, or database backups.

The solution is easy to use and the duplication is quite good.

The reporting is complicated and should be simplified in an upcoming release.

I have been using the solution for three years.

The stability is good for the solution.

In my experience, the solution has been highly scalable.

The technical support has been good.

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

It is best to use a consultant to do the deployment.

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.