Commvault Cloud Reviews

Commvault Complete Data Protection has scale-out hardware. It allows you to build hardware when running out of capacity or performance is degraded. You can scale the entire hardware by adding servers. The data can be distributed across all these nodes and is resilient across single or multiple node failures. In comparison, Dell EMC does not have a scale-up platform for the backup.

With Commvault Complete Data Protection, we have a scale of backup positions because we don't know if our backups or workloads may increase. With Commvault Complete Data Protection, we don't have to worry about running out of capacity or buying other hardware. The solution also has active applications between two sites that the Dell EMC network does not have. With Commvault Complete Data Protection, you can have a high-level backup server down on one site, all your backup catalogues can be replicated to another site, and you can bring the backup server from the second site in just a few seconds.

The Commvault Complete Data Protection interface is straightforward to use.

There could be improvements to the backup failures. The backup is critical because if we lose even one day of backup, it is not good. Backup failures typically happen because all end devices are prone to failures. But when failures occur, we have a long window to fix them. We usually don't need support to fix it, but I engage support if required. I can fix about eighty percent of the failures.

Commvault should implement documentation or knowledge-based articles to assist. Customers can then efficiently utilize them and fix the failures themselves. Calling support takes time, and we don't know if the SLA will be breached while waiting. So vendors should document the failures for visibility, and we can quickly fix them ourselves.

They can also improve the bugs. They have security measures for ransomware, but the bugs should be fixed. In addition, before getting a new product, the area managers always sell their product and treat us with respect and dignity, but when the product is onboarded and live, they do not engage with us in the same way. They only engage with us when there is a problem.

We have been using this solution for eight months. We've moved 65 Microsoft workload backups to Commvault Metallic from Commvault Complete Data Protection. Still, Commvault Metallic is inconsistent because they are working on optimizing it and enhancing it monthly. We haven't had exposure for on-premises, but we'll get it in eight to ten months for Commvault Complete Data Protection.

We were doing a comparative study on Veritas, Commvault and Veeam, the leading enterprise backup solution providers. They have a single panel interface where you can manage both the on-premises workflows and the cloud, and you can migrate between them and vice versa to any storage. In comparison, Dell EMC networks are lacking, and they are still legacy solutions. They don't have the integration of their on-premise workloads to the cloud or send the cloud workloads to on-premises. They also can't manage them through a single interface. Based on this study, Commvault Complete Data Protection is the best.

I rate this solution a nine out of ten. The product is really good. Commvault has wonderful security features like backup and recovery features. Other solutions have their methodology for backing up and storing data in the target disk. Commvault is very good; in most cases, they are better than Veeam. There are similarities regarding backup, recording methodology, incorporating cloud workloads and integrating cloud with on-premises but storage matters with these solutions. If you prioritize your hardware, Commvault is a good choice.

We are a customer service provider. The implementation that we carried out is for a client that wanted to support all the operating systems, applications, and services in the cloud that it has but only with a centralized product, which would additionally allow having Snapshot within the platform in order to speed up the RPO and RTO times that are currently available. 

Version 11 was implemented with capacity licensing that allows the integration of an innumerable number of products, limiting only the use of the license.

It helped us reduce the number of servers that are required for a stable operation. Since previously there were different solutions depending on the product, operating system, application, or database it is within the client and thus able to ensure critical information for the company, derived from that, Commvault allows us to centralize the administration of the data since it has a wide range of products that must support the different critical mission systems that must be protected to offer security.

The initial analysis for which the test of the Commvault product was carried out, is derived from the client's need. It had different applications and environments, where, in other circumstances, two or more products of other brands would be implemented depending on the environment (Virtualization, Databases, Public Clouds, and private clouds).

With Commvault the integration of the different products is centralized. Additionally, you can also control storages that are responsible for generating snapshots and control them from the same data management tool, as well as replication and in its latest benefits, security protection against ransomware.

So far, the only improvement that has been identified is to keep its documentation updated.

They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience, in addition to integrating more products derived from the result of the integration of the first product or license.

I've used the solution for six years. 

The stability is very good and derived from the fact that in all the points of contact that make up the backup environment, there is the possibility of configuring the High Availability of the platform.

It is a good solution that can grow horizontally to a large number of nodes.

The support is extremely good as they have it separated by levels and types of service with dedicated engineers with advanced knowledge about Commvault and the different applications or products.

Positive

Previously, different products were used depending on the product or brand, however, it meant having a dedicated specialist for each product as well as more space in the data center, greater use of servers, storage, networks, etc.

The initial setup was very simple. Due to the fact that each of the installation phases provides detailed information on the information required to configure or gives you the option to request help, it sends you to the official documentation page to follow up on the Wizard.

We implemented using the in-house team.

Within the analysis carried out, it is estimated that in one year the investment generated will be recovered.

It may be a high price, however, the quality of the product gives it an acceptable value.

We also looked into Veeam and Veritas.

We use Commvault HyperScale X as an enterprise backup solution. We do backups of different applications and save their backups on this solution.

The most valuable features of Commvault HyperScale X are all the general functions and the performance.

Commvault HyperScale X could improve by allowing backups of the storage area network (SAN).

I have been using Commvault HyperScale X for approximately three years.

Commvault HyperScale X is a reliable solution.

The scalability of Commvault HyperScale X is very good.

I rate the support from Commvault HyperScale X a four out of five.

The initial setup of Commvault HyperScale X was a little complex. It took approximately two weeks to complete.

We used professional services for the implementation of Commvault HyperScale X.

The number of supporting staff needed depends on the environment, but typically two to three administrators are sufficient.

The license for Commvault HyperScale X is paid annually.

Overall the solution is very good and highly stable. Commvault HyperScale X is based on Red Hat and there are licensing costs involved which can be looked at as a disadvantage to other solutions.

I rate Commvault HyperScale X a nine out of ten.

My company is the official distributor of Commvault in Indonesia. Our job is to implement it for our customers and I have installed it for a number of customers. They have various environments: Some are on-premises and some have a cloud environment, and some are using both as a hybrid solution, where they back up from on-premises to the cloud.

We have a Commvault instance within our company as well, and we use it for demos and to back up our environment, such as our VMware database, to the local data center. And we also back up to the cloud.

Commvault is very helpful to our customers and to our company because ransomware is a nightmare for any business. In some cases, our customers have been running their businesses online and they have experienced a ransomware attack. With Commvault they have been able to resolve the problem by restoring the data from Commvault.

Also, Commvault has an internal snapshot feature that we can use. That reduces the time involved by 10 times, compared to not using this feature.

The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application.

The solution provides us with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations. This is pretty important because our customers have unique architectures. Some only have an on-prem data center, and some only have things on the cloud, while in some cases our customers have both. In the latter case they have data on-premises, but they will also use the cloud for DR. Commvault makes it very simple, with its single management for backup of all environments. This is one of the things that makes it a very useful backup solution. We don't need to go with a different cloud backup solution. We can leverage one solution to back up all the environments.

Another strong feature of Commvault is that we can recover something to another platform. If we backup VMware, we can restore it to, say, Nutanix, or to AWS. This feature helps our customers to move a data center or from on-prem to the cloud. It is a very useful feature.

In addition, Commvault isn't locked in to one storage brand, like Hitachi or Pure Storage. This makes it a very good choice, allowing us to leverage any brand to be used as the backup storage.

The user interface is complicated for users, but for an engineer or backup operator, it is useful. Still, sometimes users feel that the management dashboard is complicated because they see all the features in the one dashboard. Sometimes users need a simple dashboard to manage the whole environment.

Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console. Sometimes we don't see what we need on both consoles. For example, we have to use Command Center to back up Oracle EBS, because it's not on the Java console. It would be useful if we had all the configuration features for setting things up in the Command Center, rather than having to go to the CommCell Console.

Also, sometimes, when restoring across platforms, we need more documentation from Commvault.

I have been using the Commvault solution for between three and four years.

The product is stable for backing up any kind of environment. But sometimes there's a problem with the deduplication. Sometimes the deduplication database is offline.

The scalability is different between software and an appliance. If we use an appliance it is simple to scale because we just add more nodes to expand the storage, the compute, or the backup performance. If we use software, we may need to do some manual setup. Adding more media agents can be complex, involving more configuration. Also, you don't have high availability with a software environment. You only get that with an appliance.

Technical support is very helpful. We just open the customer portal to open a case and the support is pretty good from Commvault.

Positive

It is very easy for us to follow the documentation to integrate Commvault and the storage network. Setting it up is very easy because the product runs on Windows. We just follow the documentation, making it pretty easy. We don't have to use the command line to set it up. It usually takes one and a half to two hours to deploy this product.

Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses.

We have a backup storage sizer, so we know the amount of storage needed. If the backup storage is too large, we can resize the policy and size the backup volumes and adjust the licensing scheme.

I have used other products like Veritas and Rubrik. Commvault is better than the others because it has fast research and development. There are features available with Commvault that the competitors don't have. But Rubrik is very simple when it comes to management, compared to Commvault.

Overall, Commvault has a strong solution with strong features. The problem with it is the management consoles. We need both of them to operate the product. Also, sometimes the pricing is an issue as it can be very expensive compared to other solutions.

We are a solution provider and we have contracts with some of our customers to support their data centers and infrastructures. Our support is based on their needs and we choose solutions for their environment. One of the products that we use in this capacity is Commvault.

Commvault is an enterprise-level data platform that is used for backup and replication. It offers four product lines including complete backup and recovery, the HyperScale integrated appliance, disaster recovery, and Activate Analytics. We use the backup and recovery solution.

Commvault provides us with a single platform to move, manage, and recover data. Most enterprise solutions in this area provide similar functionality but the Commvault GUI provides better reports and access to your assets. All of the features have been integrated within one interface. On the other hand, Veritas has third-party solutions that generate better reports and offer better control over your environment, such as OpsCenter.

In terms of recovery options for data and workloads, Commvault has several features available. An important feature is that you can recover data based on your policy. It also provides the capability to back up and recover specific types of data, such as an SPS server.

The next step, after having a good backup solution, is disaster recovery. This has to take into account the software that you are using in your environment and Commvault can help with this in some aspects. For example, it can replicate your SQL servers on your disaster site. In a regular recovery scenario, I think that most backup solutions are the same.

This solution allows us to easily isolate storage targets from public networks. When we implement our backup solutions, the first step is to separate the network. We create a private network and we use separate storage for the backup in order to isolate all production services from backup services. It is very important to separate the working area because of ransomware and other threats.

Commvault also has other features to protect backup data but I prefer to have a separate backup environment with its own equipment. All of it should be physically separated from the production area. One service is for production data and the other is for backup data.

Separating the production and backup data not only helps with attacks but also helps to manage performance. In IT, we are always faced with two important metrics, which are security and performance. Using physical isolation, data protection is improved, and I prefer to use physical isolation rather than logical isolation that is available using the software.

Using this type of configuration, we were able to successfully recover data for one of our customers. They were faced with a ransomware attack and had lost more than 40% of their data. We were able to completely recover their data in less than three days.

Like other enterprise backup solutions, Commvault is very well suited for enterprise-level customers.

Commvault integrates well with all types of operating systems and supports heterogeneous environments. It integrates well with storage solutions such as NetApp, and we haven't had any trouble integrating with hardware such as tape drives or otherwise.

I like using the command-line interface versus the GUI. I find the CLI is easy to use for customizing and generating reports, as well as for managing the software. That said, I think that the GUI is enough for many administrators in a simple environment.

The support documentation is good. Based on the help and documentation, I have been able to generate scripts that I run on a daily basis to get the reports and features that I need.

The deployment process should be simplified because it is not something that just anybody can do. 

One of my colleagues in Australia is using Commvault and has told me that the solution does not yet have complete support for integrating with cloud providers. Specifically, it is not integrated with Amazon services. In the future, I would like to see better integration with cloud environments.

Commvault is only installed in our Windows environment, on Windows server, and I prefer to use Linux because I find the environment simpler to use. In a Windows environment, it is not easy to use command-line-based products.

There are two people on my team that manage Commvault for my customers. It is supposed to be one of the least time-consuming solutions but in reality, it consumes 60% of their time. Compared to other backup solutions, it takes more time to manage and operate.

Commvault doesn't support container-based systems and does not offer agentless backup.

I've been using Commvault for one of our customers for less than three years.

Stability-wise, Commvault is one of the best backup solutions on the market.

This product is scalable enough, although it will be complicated to do, depending on your environment. Veeam, for example, is not as complicated to scale. The same is true with Veritas NetBackup.

I think the reason for this is that Commvault is installed only in Windows environments. Veritas NetBackup, for example, can be installed on Unix or Linux, and those operating systems are easier when it comes to scaling. Most software depends on the features that are available in the host operating system.

We don't have access to support due to sanctions, so the support and management are done by our local engineers. It is difficult for our customers to use this type of software without support.

I have worked with other similar solutions including Veritas and Veeam. Veeam is easier to implement than Commvault, although Commvault is quicker to deploy than Veritas.

Veeam is suitable for a small business but when it comes to enterprises, Commvault is one of the solutions that we implement. Generally speaking, Commvault Backup and Commvault Complete Data Protection are good solutions for enterprise-level companies.

Veeam is easy to use and is easier to implement but we do not only deal with small businesses. Most of our customers are enterprises and we have to select the best solutions for them. Other disadvantages to Commvault are that it doesn't support container-based systems and agentless backup is not supported in this software. However, it is more powerful when it comes to integrating heterogeneous environments.

Commvault is not a product with an easy deployment process. It is not something that just anybody can do on their own and it is best suited for enterprise users. Documentation is available online but other similar products, such as Veeam, are easier to implement. There is not enough documentation for Commvault available online.

One of my customers implemented Commvault in less than one month, which is not bad compared to other enterprise solutions like Veritas. An enterprise often includes complexities such as a heterogeneous environment, so a deployment that takes less than one month is quite reasonable.

My advice for anybody who is implementing Commvault is to make sure that they have a support contract. Support is very important, as this is a time-consuming product when it comes to management and regular maintenance.

In summary, this is an enterprise solution that you can trust in your environment for backup and recovery. In fact, it is one of the top 10 backup solutions on the market.

I would rate this solution a seven out of ten.

I use it for backing up the database of our Microsoft People server system.

Commvault has saved us time in managing our backup and restore processes, as well as backup management. It has definitely made our backup administration more efficient.

The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently.

The completeness of Commvault's coverage for databases is also pretty good. It covers all the bases with the major databases that we utilize within an enterprise.

I also like it because it's pretty easy to use and that it is pretty reliable. The user interface for managing it is good.

In addition, it auto-discovers the databases and that means lower maintenance on my side for individual database configuration.

There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app.

I have been using the Commvault solution for about two years.

It's pretty stable.

It seems to be scalable. I'm not really involved in that side, being a user and not an administrator of it, but I know that they've had to add on and do upgrades to it. It seems to be working well. I haven't seen any disruption from that.

I use my internal company support team and they reach out to Commvault as necessary.

We were using Dell EMC NetWorker. We switched due to bad support and because we were having lots of issues. They were also slow in keeping up with the technology.

In general, I would give Commvault a thumbs-up. Make sure your people are involved in the procurement process so that they understand what it offers, and be sure to do PoC testing. But that's generic to any implementation.

Because my work with Commvault isn't necessarily technical in nature, it's more process-oriented, people in a similar situation should work closely with their administrators to make sure the admins understand what they need to do. The problems that we have with it are mostly to do with internal workflow.

The Command Center for getting a view of your data is okay. We have some internal issues with the way that the people who manage the system display things to us and give us access to certain things. But otherwise, it's okay.

The solution is used for normal backups, file system level backups, or database backups.

The solution is easy to use and the duplication is quite good.

The reporting is complicated and should be simplified in an upcoming release.

I have been using the solution for three years.

The stability is good for the solution.

In my experience, the solution has been highly scalable.

The technical support has been good.

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

It is best to use a consultant to do the deployment.

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

I used it during a POC, and now, it is in production. We opted to go for the N minus one release and not the latest one.

We use it for the backup of servers. It is also used when users need to take a backup of their laptops or mail archiving.

It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors.

Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. 

It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. 

Its price could also be lower. If a good solution can be cheaper, it is always an advantage.

I used this solution for six months.

It is stable. I haven't experienced any issues.

It is scalable. We have approximately 30 users, but we are also backing up the servers that everyone uses.

I have had one call with their technical support, and they were of great assistance. They were really approachable, and they were able to answer the questions.

We have been using NetBackup and Veeam. As compared to NetBackup, Commvault is an improvement. NetBackup licenses are expensive as compared to Commvault. 

It was pretty straightforward. It took one day to do the installation and put all policies. It was really quick. I did the installation, deployed the agents, and started using it for testing. After successful tests, we decided to go with the solution.

I was accompanied by our business partner, but its implementation was pretty straightforward.

Its maintenance is really easy to do because you have everything in the console. It can be managed by one technical person. It doesn't require much. Because it is stable, there is not much to be done. You just need to enter the jobs that have been run and completed successfully. Every now and then, you might also do a restore.

It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis.

I would definitely recommend this solution to others. We plan to keep using this solution.

I would rate Commvault a nine out of ten.