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reviewer1463232 - PeerSpot reviewer
Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees
Real User
Support for on-premises and cloud deployments, reasonable cost, stable, and easy to scale
Pros and Cons
  • "We can use it on-premises and in the cloud."
  • "The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."

What is most valuable?

We can use it on-premises and in the cloud. 

What needs improvement?

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

Buyer's Guide
Commvault Cloud
January 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

It is easy to scale.

How was the initial setup?

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

What's my experience with pricing, setup cost, and licensing?

Its cost is reasonable, but anybody else can do better benchmarking.

What other advice do I have?

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2256603 - PeerSpot reviewer
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Provides helpful documentation and has good scalability
Pros and Cons
  • "Commvault provides the status of a backup or restore operation."
  • "The product's migration process and stability need improvement."

What is our primary use case?

We use Commvault Complete Data Protection backup and recovery.

What is most valuable?

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.


What needs improvement?

The product's migration process and stability need improvement.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for a year since June last year.

What do I think about the stability of the solution?

The product's stability could be better.

What do I think about the scalability of the solution?

Commvault Complete Data Protection is scalable. We are using a socket-based license.

How are customer service and support?

We communicate with our support partner regarding product-related issues.

Which solution did I use previously and why did I switch?

Compared to Dell,  the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

How was the initial setup?

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective.

What other advice do I have?

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Commvault Cloud
January 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
830,455 professionals have used our research since 2012.
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 10Leaderboard
Multiple backup source capabilities, good support, and flexible
Pros and Cons
  • "The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
  • "In an upcoming release, the reports could be better."

What is our primary use case?

I have used this solution within the past 12 months.

What is most valuable?

The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.

What needs improvement?

In an upcoming release, the reports could be better.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for approximately 

How are customer service and support?

The support from Commvault Complete Data Protection is very good.

How was the initial setup?

The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.

What other advice do I have?

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sr. System Architect at a tech services company with 201-500 employees
Real User
Stable, good support for OVM, but it is complex to manage
Pros and Cons
  • "We recommend this product for people who are running the Oracle Virtualization Manager."
  • "Our customers complain that this is a difficult product to manage."

What is our primary use case?

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

What needs improvement?

Our customers complain that this is a difficult product to manage.

For how long have I used the solution?

We have been using Commvault for one year.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including product by Veritas.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis.

What other advice do I have?

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1435143 - PeerSpot reviewer
System Administrator at a government with 501-1,000 employees
Real User
Robust, feature-rich, and the web console is well organized
Pros and Cons
  • "When an interruption takes place due to an incident, the signaling and notification are very extensive."
  • "With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."

What is our primary use case?

We are using Commvault as our main backup software.

How has it helped my organization?

Commvault is very broad in its possibilities to keep the backup environment up and running.

What is most valuable?

What I like about Commvault is that it's very robust. When an interruption takes place due to an incident, the signaling and notification are very extensive. Usually, there is a good direction towards the solution if there is a problem. Commvault is very self-supporting and the software tries to solve any issues by itself.

What needs improvement?

There is a bit of an overkill in functionality, especially in the interface, when you decide to deploy all of the software. I'm talking specifically about the Java console, which is the one we are using because it has all of the features that Commvault has in it. With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue.

The web console is more organized than the Java console, although it lacks some features.

In the next release, I would like to see different options made available for hot versus cold data.

For how long have I used the solution?

I have been using Commvault for six years.

How are customer service and technical support?

We have not been in contact directly with Commvault for technical support. We have a partner who takes care of all of the issues if any Commvault intervention is needed.

What other advice do I have?

We are currently working through what we need for disaster recovery in general, and Commvault already has a major place in that. However, there are several things that we do not currently use, so there may be an option to use more of it for that benefit. For example, the product supports archiving capability, which is something that we do not use at this time.

In summary, this is a good backup solution but considering my comments on the GUI, it is not perfect.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer966699 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Real User
Their support is very fast when resolving our problems
Pros and Cons
  • "I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."
  • "I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."

What is our primary use case?

Our customers use Commvault as a backup solution.

I work as a system integrator. We implement and support Commvault in our customers' environments.

We usually deploy the latest major release.

How has it helped my organization?

We can monitor, with normal detection, from the regular backup. We can determine whether it is suspicious if the client suddenly has major changes in their data.

What is most valuable?

The most valuable features are the integration with the storage center and support for most applications, databases, and security system platforms that exist on the market. 

The user interface for Commvault is quite user-friendly. It is easy to manage the Commvault environment using the user interface.

Commvault Command Center is fully supported and has many features for us to manage the environment.

Commvault is able to do the recovery process from their console, so we don't have to actually log into it. Also, Commvault can direct information to another server. The recovery option is a very good feature.

I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats.

Commvault supports remote office backup. It backs up the local data, then keeps monitoring and managing it.

What needs improvement?

I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized. 

For how long have I used the solution?

We have been implementing Commvault for our customers for around three years.

What do I think about the stability of the solution?

Commvault is very stable.

What do I think about the scalability of the solution?

Commvault is very scalable in terms of the data that Commvault can maintain.

How are customer service and support?

Commvault support is very good and helpful. We receive a lot of help for our problems.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Commvault is pretty straightforward. Commvault can do remote installation for the client. The deployment time depends on the customer's or user's permissions.

What was our ROI?

One of my customers has seen savings when using Commvault compared to other storage solutions. They compared the price of Commvault with performing maintenance on their backup system, and Commvault's price is competitive versus other backup software.

Commvault helps our customers' admins to minimize the time they spend on backup tasks and other projects. Commvault is very good in terms of performance backup. I think support time has been reduced by around 25% to 30%.

What's my experience with pricing, setup cost, and licensing?

Commvault is quite high in terms of pricing and licensing.

Which other solutions did I evaluate?

I have also worked with IBM Spectrum Protect and Veeam. Overall, Commvault has better support than other backups. Their support is very fast when resolving our problems.

My customers use dedupe applications, so we don't use Commvault's feature to reduce storage costs.

What other advice do I have?

Commvault is very feature-rich. Its licensing is quite easy to configure, though we must pick the right size for the backup environment so the customer can have the best price.

I would rate Commvault as eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1522866 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees
Consultant
Scalable with good pricing and a reliable performance
Pros and Cons
  • "The diversity on offer is very, very good. Everything is supported. It's great."
  • "It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."

What is our primary use case?

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

What is most valuable?

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

What needs improvement?

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

For how long have I used the solution?

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

What do I think about the stability of the solution?

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

How are customer service and technical support?

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

How was the initial setup?

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable and more than fair. It's not overly expensive.

What other advice do I have?

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Vladan Kojanic - PeerSpot reviewer
Vladan KojanicProject Manager - Business Consultant at Comtrade System Integration
Real User

When scalability needs to be discussed, everyone tries to justify the price of a product. What generates the price and some future development is whether you will have to buy certain segments later, later in the implementation. What determines the advantage for some solutions for me is that I know that later I can use all the possibilities that a solution offers me without the necessary additional tools or licenses.

reviewer1552032 - PeerSpot reviewer
Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Duplication functions well, easy to use, and highly scalable
Pros and Cons
  • "The solution is easy to use and the duplication is quite good."
  • "The reporting is complicated and should be simplified in an upcoming release."

What is our primary use case?

The solution is used for normal backups, file system level backups, or database backups.

What is most valuable?

The solution is easy to use and the duplication is quite good.

What needs improvement?

The reporting is complicated and should be simplified in an upcoming release.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is good for the solution.

What do I think about the scalability of the solution?

In my experience, the solution has been highly scalable.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

What about the implementation team?

It is best to use a consultant to do the deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

What other advice do I have?

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.