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Sr. System Architect at a tech services company with 201-500 employees
Real User
Stable, good support for OVM, but it is complex to manage
Pros and Cons
  • "We recommend this product for people who are running the Oracle Virtualization Manager."
  • "Our customers complain that this is a difficult product to manage."

What is our primary use case?

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

What needs improvement?

Our customers complain that this is a difficult product to manage.

For how long have I used the solution?

We have been using Commvault for one year.

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Commvault Cloud
February 2025
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What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including product by Veritas.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis.

What other advice do I have?

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1463232 - PeerSpot reviewer
Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees
Real User
Support for on-premises and cloud deployments, reasonable cost, stable, and easy to scale
Pros and Cons
  • "We can use it on-premises and in the cloud."
  • "The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."

What is most valuable?

We can use it on-premises and in the cloud. 

What needs improvement?

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easy to scale.

How was the initial setup?

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

What's my experience with pricing, setup cost, and licensing?

Its cost is reasonable, but anybody else can do better benchmarking.

What other advice do I have?

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Commvault Cloud
February 2025
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,891 professionals have used our research since 2012.
reviewer1435143 - PeerSpot reviewer
System Administrator at a government with 501-1,000 employees
Real User
A seamless and efficient backup solution
Pros and Cons
  • "Commvault is both very stable and scalable."
  • "The initial setup is rather complex, especially when switching versions."

What is our primary use case?

We use Commvault as our main backup solution.

Commvault is also a very reliable backup solution; this is one of our main use cases. There are several other use cases, but backup is the most dominant feature.

Our organization has between 500 to 1,000 employees. The IT department and a few admins use this solution.

What is most valuable?

Commvault has a very extensive report section, at least in the Java console and web console. There is a transition being made from Java to a web console currently, which offers a more sophisticated, more advanced, and more modern interface. 

For how long have I used the solution?

I have been using Commvault for over eight years.

What do I think about the stability of the solution?

Commvault is both very stable and scalable.

How are customer service and technical support?

The technical support is very good. We don't get direct support from Commvault as our first line of support; there is an intermediate organization that is very capable, who are masters, the highest degree of admins — they provide us with support. If there's any problem or any advice that we need, they are always available to support us.

How was the initial setup?

The initial setup is rather complex, especially when switching versions.

What's my experience with pricing, setup cost, and licensing?

The price could always be lower. I do not have the exact pricing information but I know it's not cheap.

Which other solutions did I evaluate?

We would like to evaluate other options. Other products could be more suited to our needs, but currently, we don't have the time to evaluate other options.

What other advice do I have?

Think about your backup strategy before you begin making a blueprint — that's very important. Do not deploy it and then try to change it. This will only lead to unnecessary difficulties. What are the needs of your organizations? RTO and RPO are also very important. If you want to switch versions or solutions once it has already been deployed, it's not impossible to do so, but it's going to take some serious time and effort.

On a scale from one to ten, I would give this solution a rating of eight.

In every product, there is always a balance between the features and how you use them. This solution provides many options; however, If you want to understand and use all of the features that are available, as there are so many, it's going to be quite difficult. I think that's quite common with every application: you use a specific set of features that you're used to and which are easy to use. There are almost too many features; it's almost too much for an admin to handle — It's just overkill. 

A more simplified interface or front-end would be more preferable. This is not to say that the back-end should be easier, it can be complex. Moreover, it needs to be complex to satisfy demanding customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Diego Torres - PeerSpot reviewer
Founder at AT Vault
Reseller
Top 10Leaderboard
Multiple backup source capabilities, good support, and flexible
Pros and Cons
  • "The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
  • "In an upcoming release, the reports could be better."

What is our primary use case?

I have used this solution within the past 12 months.

What is most valuable?

The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.

What needs improvement?

In an upcoming release, the reports could be better.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for approximately 

How are customer service and support?

The support from Commvault Complete Data Protection is very good.

How was the initial setup?

The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.

What other advice do I have?

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1522866 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees
Consultant
Scalable with good pricing and a reliable performance
Pros and Cons
  • "The diversity on offer is very, very good. Everything is supported. It's great."
  • "It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."

What is our primary use case?

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

What is most valuable?

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

What needs improvement?

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

For how long have I used the solution?

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

What do I think about the stability of the solution?

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

How are customer service and technical support?

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

How was the initial setup?

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable and more than fair. It's not overly expensive.

What other advice do I have?

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Vladan Kojanic - PeerSpot reviewer
Vladan KojanicProject Manager - Business Consultant at Comtrade System Integration
Real User

When scalability needs to be discussed, everyone tries to justify the price of a product. What generates the price and some future development is whether you will have to buy certain segments later, later in the implementation. What determines the advantage for some solutions for me is that I know that later I can use all the possibilities that a solution offers me without the necessary additional tools or licenses.

reviewer1464375 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Real User
Scales well, but it is expensive and they need better marketing development and support in India
Pros and Cons
  • "The initial setup is straightforward."
  • "When we send a query to Commvault, they take a long time to answer our questions."

What is our primary use case?

We are a service and solution provider, and we use Commvault to secure our client's data. Our motto of security is to secure the data and using this is very important. We are providing services to commercial and financial companies, so our data is critical.

We have two options for backing up data. We have a DR site, and we can also back it up on-premises.

What needs improvement?

This is a very technical solution that I would like to see Commvault offer customer support and marketing development resources in India. To my understanding, there is no marketing development team in India and we face problems when we speak with Commvault about these things.

When we send a query to Commvault, they take a long time to answer our questions. It can be very difficult to contact the Commvault team. Whenever we try to contact them, we are transferred to other distributors.

For how long have I used the solution?

We have been using Commvault for the past full year.

What do I think about the stability of the solution?

Commvault is a stable product.

What do I think about the scalability of the solution?

This solution is scalable, and we have more than 5,000 users that are using SAN services.

How are customer service and technical support?

We don't require technical support or customer support from Commvault, as we have a dedicated team for the product.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The deployment was done in-house.

We have a dedicated Commvault team of 25 members. We have a test area, where Commvault and other products are tested. We have, for example, the Commvault test cases, data center test cases, computer testing, hyper-converged facilities, and more.

What's my experience with pricing, setup cost, and licensing?

In India, this is a very expensive product.

Which other solutions did I evaluate?

We have not evaluated other options, as we are focusing on Commvault.

What other advice do I have?

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1552032 - PeerSpot reviewer
Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Duplication functions well, easy to use, and highly scalable
Pros and Cons
  • "The solution is easy to use and the duplication is quite good."
  • "The reporting is complicated and should be simplified in an upcoming release."

What is our primary use case?

The solution is used for normal backups, file system level backups, or database backups.

What is most valuable?

The solution is easy to use and the duplication is quite good.

What needs improvement?

The reporting is complicated and should be simplified in an upcoming release.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is good for the solution.

What do I think about the scalability of the solution?

In my experience, the solution has been highly scalable.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

What about the implementation team?

It is best to use a consultant to do the deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

What other advice do I have?

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solutions Architect with 51-200 employees
Vendor
NetApp E Series and CommVault Simpana

Data protection is a challenge for most organisations and many are very dissatisfied with their current solutions – common issues tend to be:

  • Point solutions are used for VMware/Hyper-V, physical servers, laptops, remote offices and archiving which increases complexity and costs
  • Purpose-Built Backup Appliances (PBBAs) are used, whilst they work well, they further increase the costs
  • Ever increasing amounts of data are becoming difficult to backup in the amount of time available
  • Tape backups can be unreliable, restores are slow and they are expensive to manage

To address the problem NetApp and CommVault have created joint reference architectures that consist of NetApp E-Series storage and CommVault Simpana software – just add virtual or physical servers and away you go.

So how do these joint reference architectures solve these issues?

  • NetApp E-Series provides:
    • Huge amounts of high-throughput and easy to expand storage, at a cost per TB way lower than PBBAs, that either negates the need for tape or keeps its use to an absolute minimum
  • CommVault Simpana provides:
    • A single solution to address all the above data protection use cases – managed from one console
    • An advanced software based de-duplication engine, similar to that found in PBBAs, tightly integrated with the data protection application
    • Advanced techniques for reducing backup times (i.e. source-based de-duplication, archiving, incrementals forever and array snapshots)

So we know it is good, but how much does it all cost?

  Hypervisor licenses Non-hypervisor licenses Replicated Disk Libraries Price
Small 6 CPUs 1 Tb 2x31 TB NL-SAS usable £23,000
Medium 12 CPUs 2Tb 2x103 TB NL-SAS usable £63,000
Large 24 CPUs 4Tb 2x181 TB NL-SAS usable £85,000

The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent.

The above table is designed to demonstrate the affordability of the solution, in reality most organisations would want to customise both the software licenses and the amount of storage capacity to meet their exact needs.

Download the NetApp E-Series & CommVault Simpana datasheet to learn more.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Partners with EMC and CommVault.
PeerSpot user
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.