4me vs IFS Cloud Platform comparison

4me and IFS are both solutions in the IT Service Management (ITSM) category. 4me is ranked #17 with an average rating of 8.0, while IFS is ranked #10 with an average rating of 7.8. 4me holds a 1.3% mindshare in ISM, compared to IFS’s 1.6% mindshare. Additionally, 100% of 4me users are willing to recommend the solution, compared to 87% of IFS users who would recommend it.

4me

Read 4 4me reviews

426 Views
242 Comparison Views

100% willing to recommend

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

529 Views
343 Comparison Views

87% willing to recommend

4me

IFS Cloud Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 3, 2024

IFS Cloud Platform and 4me compete in the enterprise software market, focusing on diverse business needs. IFS Cloud Platform appears to have an advantage in support and affordability, appealing to budget-conscious businesses.

Features: IFS Cloud Platform offers extensive customization options, comprehensive enterprise management capabilities, and is suitable for complex operations. 4me provides feature-rich service management, advanced automation, and integration, ideal for organizations requiring detailed workflows.

Ease of Deployment and Customer Service: IFS Cloud Platform ensures straightforward deployment with strong customer support for smooth onboarding and issue resolution. 4me's deployment is flexible but complex, supported by dedicated service for enterprises focusing on specific service management requirements.

Pricing and ROI: IFS Cloud Platform offers a competitive setup cost and favorable ROI for affordability and support-focused enterprises. 4me requires a higher initial investment but offers significant ROI for companies seeking advanced features and automation, justifying its cost for comprehensive service capabilities.

To learn more, read our detailed 4me vs. IFS Cloud Platform Report (Updated: April 2025).

Buyer's Guide

4me vs. IFS Cloud Platform

April 2025

Download the complete report

Helped 848,207 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

4me

Ranking in IT Service Management (ITSM)

17th

Average Rating

8.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

IFS Cloud Platform

Ranking in IT Service Management (ITSM)

10th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

CRM (21st), Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Asset Management (10th), License Management (3rd)

Mindshare comparison

As of April 2025, in the IT Service Management (ITSM) category, the mindshare of 4me is 1.3%, up from 0.7% compared to the previous year. The mindshare of IFS Cloud Platform is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Service Management (ITSM)

Featured Reviews

Anneri Van Der Merwe

4me Product Manager at Blue Turtle Technologies

Impressive scalability and reliability for seamless service management

One area where I believe there's room for improvement in the 4me system is the absence of an asset discovery tool. While it does offer integration options with external tools for this purpose, it would be highly advantageous if it either developed its own asset discovery tool or incorporated an existing one directly into the platform.

Read full review

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The multi-tenancy architecture, both in terms of functionality and reporting, is the best feature. It is a really well-thought, designed, and developed part of this product."

"I like their request management as well as their project management."

"The solution is highly stable."

"It offers a comprehensive set of features without requiring additional payments for each feature."

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."

"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."

"Feature-wise, I like the way it provides inventory details...It is a stable solution."

"We could quickly understand what was going on and what the customer wanted to do."

"The most valuable feature is the distribution module."

"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."

"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."

"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."

More IFS Cloud Platform pros

Cons

"One area where I believe there's room for improvement in the 4me system is the absence of an asset discovery tool."

"We're still biased towards our previous, more mature product. 4me still needs to reach that level of maturity."

"We would like to be able to customize and brand the solution, or at least the majority of its features and dashboards, particularly those that will be used by a large number of people."

"Asset Discovery is a feature that should be added."

"There should be some improvements in the predefined templates in IFS Applications."

"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."

"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."

"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."

"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."

"The solution needs to improve its documentation and user-friendliness."

"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."

"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."

More IFS Cloud Platform cons

Pricing and Cost Advice

"The licensing costs on the website are about $60 for pay-as-you-go. And then it decreases based on volume discounts or something."

"It is the most affordable because it is priced per month per user."

"The pricing is expensive."

"This pricing falls on the lower end of the spectrum, making it a cost-effective option."

"It is better to buy implementation services from IFS than from partners"

"There are varying license levels that you can purchase."

"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."

"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."

"The product is reasonably priced."

"Pricing is an area that could be improved. They could be more competitive."

"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."

"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."

More IFS Cloud Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.

See recommendations

848,207 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

26%

Healthcare Company

Energy/Utilities Company

Government

Computer Software Company

20%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about 4me?

The multi-tenancy architecture, both in terms of functionality and reporting, is the best feature. It is a really well-thought, designed, and developed part of this product.

See all answers

What is your experience regarding pricing and costs for 4me?

The pricing is expensive. I rate it an eight out of ten.

See all answers

What needs improvement with 4me?

Asset Discovery is a feature that should be added.

See all answers

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

See all answers

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

See all answers

Comparisons

ServiceNow vs 4me

Compared 100% of the time

More 4me Competitors

SAP ERP vs IFS Cloud Platform

Compared 20% of the time

IBM Maximo vs IFS Cloud Platform

Compared 12% of the time

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

Compared 11% of the time

SAP S/4HANA vs IFS Cloud Platform

Compared 11% of the time

ServiceNow vs IFS Cloud Platform

Compared 7% of the time

More IFS Cloud Platform Competitors

Product Reports

Buyer's Guide

IT Service Management (ITSM)

March 2025

Download 4me product report

Buyer's Guide

IFS Cloud Platform

April 2025

Download IFS Cloud Platform product report

Also Known As

No data available

IFS Applications, Assyst, IFS Cloud

Overview

4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. It allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface.

4me

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Sample Customers

Information Not Available

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Buyer's Guide

4me vs. IFS Cloud Platform

April 2025

Free Report: 4me vs. IFS Cloud Platform

Find out what your peers are saying about 4me vs. IFS Cloud Platform and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,207 professionals have used our research since 2012.

See our 4me vs. IFS Cloud Platform report.

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.