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Acronis Cyber Protect vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
 

Customer Service

Sentiment score
6.5
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
I'll give them a nine for how responsive they are in technical support.
Independent Business Owner at 3Kay Solutions
Whenever I have a question, they respond very quickly each time.
IT Manager at HASNER TECNOLOGIA
I rate the support of Acronis Cyber Protect as excellent, which means very good support.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
They are knowledgeable.
IT Infrastructure Manager at TMLI
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Independent Business Owner at 3Kay Solutions
Acronis Cyber Protect is a scalable product.
IT Specialist at Ramton Technologies Pvt Ltd
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
Independent Business Owner at 3Kay Solutions
The stability of Acronis Cyber Protect is very high.
IT Specialist at Ramton Technologies Pvt Ltd
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Independent Business Owner at 3Kay Solutions
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
IT Specialist at Ramton Technologies Pvt Ltd
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
The main issue is to improve the approach of resolving solutions.
Integration Architect at App In Snap (Pvt) Ltd
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
I would rate the price as nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
Independent Business Owner at 3Kay Solutions
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
IT Manager at HASNER TECNOLOGIA
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The capability and the functionality of the features are very helpful for us.
IT Infrastructure Manager at TMLI
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Backup and Recovery (12th), Cloud Backup (7th)
VMware Live Recovery
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (4th)
 

Mindshare comparison

Acronis Cyber Protect and VMware Live Recovery aren’t in the same category and serve different purposes. Acronis Cyber Protect is designed for Cloud Backup and holds a mindshare of 3.9%, down 6.7% compared to last year.
VMware Live Recovery, on the other hand, focuses on Disaster Recovery (DR) Software, holds 7.3% mindshare, down 9.9% since last year.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.9%
Veeam Data Platform8.9%
Commvault Cloud6.8%
Other80.4%
Cloud Backup
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
VMware Live Recovery7.3%
Veeam Data Platform15.8%
Commvault Cloud10.3%
Other66.6%
Disaster Recovery (DR) Software
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
4%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: December 2025.
880,255 professionals have used our research since 2012.