Great for SMBs and has excellent customer supportThe solution's simplicity, ease of implementation, and thoroughness are all valuable aspects. It doesn't put a heavy load on endpoints. Huntress has good support. It's a solid solution. For SMEs, it is an extremely good solution to have. It has behavioral-based algorithms. Having that peace of mind that you actually have a group of experienced SOC analysts who are there watching is helpful. I don't have to be there to attend to the potential incidents straightaway 24/7. It takes a strain off of the partner company. As a user, you can actually go and rest and have a fairly peaceful weekend. If something happens, you have a good, solid team behind you that will attend to any potential threats that pop up over the weekend or any given day. Of all the different solutions I work with, Huntress is one of the easiest. As a partner, Huntress is useful for the SMB market. It integrates with Microsoft Defender and it really makes things so much easier. It offers a single glass pane, and you can see exactly what's happening. We had one incident, where a user was trying to click on a potential malicious link. However, the processes were fairly quickly identified, and everything was killed literally within a couple of seconds. That incident was very effectively stopped. The fact that the solution is fully managed by Huntress 24/7 frees up quite a lot of time from a technical point of view. We don't have to, first of all, employ a local resource. The potential local resources that were available, they can now just look at maybe assisting with some of the alerts. With Huntress, now they have time available to perform other tasks. Also, we're now a bit more proactive than reactive. We're likely saving 50% to 60% of our time. We make use of Huntress' ability to automatically remediate low-severity threats. That automatic automated remediation has positively affected workloads and security. With any type of automation, you free up time. You also know that once there's an incident, certain steps have already been taken. The technician will be able to see if some of the mundane tasks have already been performed, and that way, they don't have to waste time redoing those. Using Huntress helped reduce the need for expensive security tools or hiring expensive security analysts for our clients. Huntress affected the overall security of our clients. It provides a good layer of security. Security is a layered approach. Users usually note improvements in a matter of days. In others, it is immediate. It varies according to the environment. Huntress utilizes AI in a very clever way, especially on the behavioral-based level. Typical attacks don't always utilize the old traditional signature-based attacks. They utilize it quite effectively.
