Salesforce Platform and Adobe ColdFusion are prominent products catering to different business needs. Salesforce Platform has the upper hand in features and support, while Adobe ColdFusion is valued for advanced capabilities in complex applications.
Features: Salesforce Platform is praised for its extensive CRM capabilities, customization options, and scalability. Adobe ColdFusion is commended for its development features, seamless integration, and strong performance with complex tasks.
Room for Improvement: Users of Salesforce Platform note the need for simplifying the learning curve, enhancing reporting tools, and improving user interface design. Adobe ColdFusion users highlight the necessity for better documentation, modernizing the platform’s interface, and offering more training resources.
Ease of Deployment and Customer Service: Salesforce Platform receives positive feedback for deployment ease, though some users find the setup lengthy. Customer service is responsive and helpful. Adobe ColdFusion's deployment is quick and efficient, but its customer service lags behind Salesforce.
Pricing and ROI: Salesforce Platform has higher setup costs but delivers a strong ROI due to its broad capabilities and supportive environment. Adobe ColdFusion has lower setup costs and provides significant ROI for development-heavy needs.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Salesforce's scalability was not a problem.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Adobe ColdFusion is a powerful server-side programming language for website and internal solution development. It is rapid application development (RAD) product that is easy to learn, well maintained, easily scalable in a clustered environment, stable, and can be integrated with various services.
The solution has helped organizations improve productivity and efficiency by developing tools that address specific needs and becoming safer using the product. Adobe ColdFusion is an excellent choice for organizations looking for a powerful and easy-to-use server-side programming language.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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