Adobe Commerce vs Sana Commerce comparison

Adobe and Sana Commerce are both solutions in the eCommerce Platforms category. Adobe is ranked #3 with an average rating of 8.2, while Sana Commerce is ranked #14. Adobe holds a 14.0% mindshare in P, compared to Sana Commerce’s 1.2% mindshare. Additionally, 84% of Adobe users are willing to recommend the solution, compared to 80% of Sana Commerce users who would recommend it.

Adobe Commerce

Read 27 Adobe Commerce reviews

2,641 Views
1,777 Comparison Views

84% willing to recommend

Sana Commerce

Read 5 Sana Commerce reviews

538 Views
197 Comparison Views

80% willing to recommend

Adobe Commerce

Sana Commerce

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Executive SummaryUpdated on Feb 2, 2025

Adobe Commerce and Sana Commerce are competitive platforms in the eCommerce solutions category. Adobe Commerce takes the upper hand with its customization and scalability options, while Sana Commerce shines with seamless ERP integration capabilities.

Features: Adobe Commerce offers advanced personalization tools, an extensive set of APIs, and a wide marketplace for third-party extensions. Sana Commerce stands out with real-time data access for Salesforce customers and strong ERP integration, enabling synchronized data management.

Room for Improvement: Adobe Commerce could enhance ERP integration and simplify its initial setup process. It may benefit from reducing customization complexity and improving performance metrics. Sana Commerce needs improvement in its range of personalization features, better enhancement of third-party extension availability, and additional API support for wider application integration.

Ease of Deployment and Customer Service: Adobe Commerce provides flexible deployment options with extensive customization, though it requires a more involved setup process. Sana Commerce offers straightforward integration with Microsoft Dynamics and SAP, reducing deployment complexity and accelerating go-live times, supported by prompt customer service.

Pricing and ROI: Adobe Commerce involves higher initial costs due to its feature set and customization needs, but it often delivers substantial ROI through scalability and marketing tools. Sana Commerce presents competitive pricing with significant ROI for firms utilizing Microsoft Dynamics or SAP, as its ERP-centric focus lowers integration costs.

To learn more, read our detailed Adobe Commerce vs. Sana Commerce Report (Updated: January 2025).

Buyer's Guide

Adobe Commerce vs. Sana Commerce

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

3rd

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Sana Commerce

Ranking in eCommerce Platforms

14th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 14.0%, up from 12.0% compared to the previous year. The mindshare of Sana Commerce is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Chirag Bhavsar

Founder and CEO at Coduzion Technologies Pvt Ltd

Handles order processing, customer management, configuration, third party payment integration, and shipping matters

Magento has a solution for every business scale, but there were a few issues in the framework itself where there were minor performance issues which they are now working on. Hopefully within six to seven months, if those performance issues are fixed, they will provide a more flexible headless e-commerce approach to their framework, then there will be a greater scope for them overall to be on the larger scale. They are already a competitor with Shopify, but this can put them more on point on to the merchants. Because Magento is relatively new, even though Magento 1 has been in market for 16 or 17 years, Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.

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Reviewer245674

ERP Enterprise Architect at a pharma/biotech company with 201-500 employees

Reduced the customer care team's time, got us new customers, and required no third-party integrations

Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"It provides AI features, including a tool called Insight for AI-driven product recommendations."

"The product can be maintained effortlessly."

"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."

"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."

"The ecosystem includes thousands of vendors who are providing third-party add-ons."

More Adobe Commerce pros

"The big benefit with Sana is our ability to interface with Microsoft Dynamics."

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

Cons

"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."

"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."

"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."

"Should have a way to communicate properly with the team that builds the platform"

"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."

"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"The solution takes a huge amount of time to complete the root cause analysis."

More Adobe Commerce cons

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."

Pricing and Cost Advice

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"The cost of implementation is cheap compared to other solutions."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

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Top Industries

By visitors reading reviews

Educational Organization

77%

Computer Software Company

Retailer

Financial Services Firm

Computer Software Company

22%

Manufacturing Company

13%

Educational Organization

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

See all answers

What needs improvement with Magento?

The limited availability of experienced developers can make the product costly to maintain.

See all answers

What is your primary use case for Magento?

At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time data fetching from the back-end of SAP ERP solution. Our organization deploys Ad...

See all answers

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Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 34% of the time

SAP Commerce Cloud vs Adobe Commerce

Compared 22% of the time

Shopify vs Adobe Commerce

Compared 13% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 9% of the time

Oracle Commerce Cloud vs Adobe Commerce

Compared 2% of the time

More Adobe Commerce Competitors

Shopify vs Sana Commerce

Compared 50% of the time

More Sana Commerce Competitors

Product Reports

Buyer's Guide

Adobe Commerce

February 2025

Download Adobe Commerce product report

Buyer's Guide

Sana Commerce

January 2025

Download Sana Commerce product report

Also Known As

Magento, EPiServer Digital Commerce

No data available

Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe

Sana Commerce is a SaaS-based B2B e-commerce solution that integrates seamlessly into your tech stack using agile cloud software to enable a stellar e-commerce web store with guaranteed uptime and minimal maintenance.

How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one. SCC harnesses the power of your ERP to create an e-commerce platform that automates tedious business processes and delights consumers with easy-to-use functionality. It eliminates the system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. SCC drives growth and future proofs your business model by facilitating a smooth omnichannel order process without hurdles.

Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

Want to know if we can meet your B2B needs? Contact us for a personalized demo.

Sana Commerce

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

Buyer's Guide

Adobe Commerce vs. Sana Commerce

January 2025

Free Report: Adobe Commerce vs. Sana Commerce

Find out what your peers are saying about Adobe Commerce vs. Sana Commerce and other solutions. Updated: January 2025.

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