Sana Commerce vs Shopify comparison

Sana Commerce and Shopify are both solutions in the eCommerce Platforms category. Sana Commerce is ranked #14, while Shopify is ranked #4 with an average rating of 8.0. Sana Commerce holds a 1.2% mindshare in P, compared to Shopify’s 10.2% mindshare. Additionally, 80% of Sana Commerce users are willing to recommend the solution, compared to 100% of Shopify users who would recommend it.

Sana Commerce

Read 5 Sana Commerce reviews

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190 Comparison Views

80% willing to recommend

Shopify

Read 11 Shopify reviews

1,776 Views
1,368 Comparison Views

100% willing to recommend

Sana Commerce

Shopify

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Executive SummaryUpdated on Feb 2, 2025

Shopify and Sana Commerce are competing products in the e-commerce market. Shopify appears to have the upper hand due to its competitive pricing and extensive support network, while Sana Commerce shines with its robust integration capabilities.

Features: Shopify offers a comprehensive range of themes, app integrations, and easy scalability. It provides an accessible platform for varied customer needs. Sana Commerce stands out for seamless ERP integration, real-time insights, and advanced customization features, catering to specific business environments.

Room for Improvement: Shopify could improve its ERP integration capabilities and offer more specialization for certain industries. Additionally, expanding customization options and reducing reliance on third-party apps might benefit users. Sana Commerce could enhance ease of use for non-technical users, provide more straightforward deployment, and offer a broader range of themes and app integrations.

Ease of Deployment and Customer Service: Shopify provides a straightforward deployment process with community forums and 24/7 assistance. It focuses on accessibility and broad support. Sana Commerce requires more intricate deployment due to complex ERP integrations but offers dedicated customer service for easing the process, focusing on companies needing deep integrations.

Pricing and ROI: Shopify offers a flexible pricing structure that enhances faster ROI with its straightforward monthly fees, suiting startups and SMEs. Sana Commerce presents higher initial costs due to customized integration but offers ROI advantages for businesses seeking strong integration with existing systems, aligning with larger enterprises looking for tailored solutions.

To learn more, read our detailed Sana Commerce vs. Shopify Report (Updated: March 2025).

Buyer's Guide

Sana Commerce vs. Shopify

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sana Commerce

Ranking in eCommerce Platforms

14th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Shopify

Ranking in eCommerce Platforms

4th

Average Rating

8.4

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the eCommerce Platforms category, the mindshare of Sana Commerce is 1.2%, down from 1.5% compared to the previous year. The mindshare of Shopify is 10.2%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Reviewer245674

ERP Enterprise Architect at a pharma/biotech company with 201-500 employees

Reduced the customer care team's time, got us new customers, and required no third-party integrations

Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

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Alex Osmichenko

Chief Executive Officer at IT Monks Agency

Have managed to grow sales quickly but experience challenges with integration and commission

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."

"The big benefit with Sana is our ability to interface with Microsoft Dynamics."

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"Shopify is easy to start and has an intuitive onboarding process for customers."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"It has a brilliant inventory system to help you manage your store."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"I would absolutely recommend Shopify to others."

"The most valuable feature is its strong SEO capabilities."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

More Shopify pros

Cons

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration. I'm not sure whether this is a problem with Sana Commerce or the ERP system but overall, it could be faster. When it comes to usability, if it takes too much time to load, then it's not the best."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"Shopify users pay a higher commission as they scale."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

"The order processing and saving of the changes for the product should have automatic functioning."

More Shopify cons

Pricing and Cost Advice

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

"The tool's pricing depends on how big your online store is."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

13%

Educational Organization

10%

Wholesaler/Distributor

Educational Organization

56%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

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What is your experience regarding pricing and costs for Shopify?

The pricing starts at around thirty dollars for the basic subscription with a two percent payment commission, and can go up to two thousand dollars a month plus payment commission, which becomes a ...

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What needs improvement with Shopify?

Shopify does not have inventory management capabilities, requiring custom integration with ERP, which could be made easier. Additionally, making third-party tool integrations smoother would be bene...

See all answers

Comparisons

No data available

Salesforce Commerce Cloud vs Shopify

Compared 24% of the time

Adobe Commerce vs Shopify

Compared 20% of the time

SAP Commerce Cloud vs Shopify

Compared 20% of the time

Oracle ATG vs Shopify

Compared 9% of the time

Aptos Retail vs Shopify

Compared 4% of the time

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Product Reports

Buyer's Guide

Sana Commerce

March 2025

Download Sana Commerce product report

Buyer's Guide

Shopify

March 2025

Download Shopify product report

Overview

Sana Commerce is a SaaS-based B2B e-commerce solution that integrates seamlessly into your tech stack using agile cloud software to enable a stellar e-commerce web store with guaranteed uptime and minimal maintenance.

How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one. SCC harnesses the power of your ERP to create an e-commerce platform that automates tedious business processes and delights consumers with easy-to-use functionality. It eliminates the system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. SCC drives growth and future proofs your business model by facilitating a smooth omnichannel order process without hurdles.

Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

Want to know if we can meet your B2B needs? Contact us for a personalized demo.

Sana Commerce

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

Shopify

Sample Customers

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree

Buyer's Guide

Sana Commerce vs. Shopify

March 2025

Free Report: Sana Commerce vs. Shopify

Find out what your peers are saying about Sana Commerce vs. Shopify and other solutions. Updated: March 2025.

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