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Airtable vs Bitrix24 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Airtable users reported a return on investment through its use for intake forms, web publishing, and broader applications.
Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
 

Customer Service

Sentiment score
6.7
Airtable's customer service receives mixed reviews, praised for helpfulness and criticized for inconsistent response times and service levels.
Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
 

Scalability Issues

Sentiment score
6.6
Airtable is ideal for small to medium businesses, but larger enterprises prefer alternatives due to scalability and user limitations.
Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
 

Stability Issues

Sentiment score
8.3
Airtable is generally stable and reliable, but larger users sometimes experience downtime and speed issues affecting ratings.
Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
 

Room For Improvement

Airtable needs improved syncing, storage, permissions, mobile interfaces, database limits, reporting, AI features, pricing, documentation, and support.
Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
 

Setup Cost

Airtable provides flexible pricing, with personal plans for individuals and customizable plans for larger organizations seeking enhanced features.
Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
 

Valuable Features

Airtable offers a user-friendly interface with powerful automation, linking databases effortlessly for efficient and intuitive database management.
Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
It was effective for easy reporting and data on our user feedback.
 

Categories and Ranking

Airtable
Ranking in Project Management Software
10th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Product Management Software (1st)
Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
 

Mindshare comparison

As of January 2025, in the Project Management Software category, the mindshare of Airtable is 1.1%, up from 0.7% compared to the previous year. The mindshare of Bitrix24 is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ashwini Ramanisankar - PeerSpot reviewer
User-friendly, quick implementation, and effortless database creation
The interfaces provided by the company have certainly undergone significant improvements since their earlier versions. The growth and progress have been remarkable. I have personally shared numerous feedback points and observed the prompt implementation of changes within a few months, which is highly commendable. However, I must admit that I have encountered several challenges with their interfaces. In terms of the interface, there are certain improvements I would suggest. For instance, a global search feature is currently absent, which would greatly enhance usability. Additionally, incorporating a search function within automation would be highly beneficial. The current limitation of fifty automation per base is insufficient for our needs and could be expanded. Moreover, there is a need for a longer native time delay in automation to allow for more flexible syncing. Currently, the syncing time is set at approximately three to five minutes, which could be increased for smoother operations.
Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Non Profit
9%
University
9%
Computer Software Company
22%
Comms Service Provider
11%
Retailer
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Airtable?
The product helps us track activities, address complaints, and make improvements.
What needs improvement with Airtable?
What you see is what you get. The thing that my company found to be the most frustrating is when you follow the project's game plan, and when we hit the button, it doesn't work as we expected it to...
What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Cole Haan, Expedia, BuzzFeed, Medium, Shopify, Box, JetBlue
mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Find out what your peers are saying about Airtable vs. Bitrix24 and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.