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Airtable vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Airtable users reported a return on investment through its use for intake forms, web publishing, and broader applications.
Sentiment score
7.4
Trello's free version enhances productivity through time-saving and organizational benefits, despite lacking precise ROI metrics.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
6.7
Airtable's customer service receives mixed reviews, praised for helpfulness and criticized for inconsistent response times and service levels.
Sentiment score
4.3
Most users find Trello support sufficient via help center, with responsive assistance despite occasional delays from time zone differences.
 

Scalability Issues

Sentiment score
6.6
Airtable is ideal for small to medium businesses, but larger enterprises prefer alternatives due to scalability and user limitations.
Sentiment score
6.9
Trello is praised for small to medium teams but criticized for limitations in larger enterprise scalability, leading some to prefer Jira.
 

Stability Issues

Sentiment score
8.3
Airtable is generally stable and reliable, but larger users sometimes experience downtime and speed issues affecting ratings.
Sentiment score
8.2
Trello is stable and reliable, though performance may slow with excess data; some users note limitations in flexibility.
 

Room For Improvement

Airtable needs improved syncing, storage, permissions, mobile interfaces, database limits, reporting, AI features, pricing, documentation, and support.
Users seek improvements in Trello's time logging, integrations, controls, scalability, pricing, automation, communication, and mobile functionality.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful.
More control over email notifications would also be helpful.
 

Setup Cost

Airtable provides flexible pricing, with personal plans for individuals and customizable plans for larger organizations seeking enhanced features.
Trello provides flexible pricing, with a free version and scalable paid options, catering to various organizational needs affordably.
 

Valuable Features

Airtable offers a user-friendly interface with powerful automation, linking databases effortlessly for efficient and intuitive database management.
Trello features intuitive task management with Kanban boards, offering customization and integration for efficient team collaboration across devices.
It was effective for easy reporting and data on our user feedback.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
 

Categories and Ranking

Airtable
Ranking in Project Management Software
10th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Product Management Software (1st)
Trello
Ranking in Project Management Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Airtable is 1.0%, up from 0.8% compared to the previous year. The mindshare of Trello is 3.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ashwini Ramanisankar - PeerSpot reviewer
User-friendly, quick implementation, and effortless database creation
The interfaces provided by the company have certainly undergone significant improvements since their earlier versions. The growth and progress have been remarkable. I have personally shared numerous feedback points and observed the prompt implementation of changes within a few months, which is highly commendable. However, I must admit that I have encountered several challenges with their interfaces. In terms of the interface, there are certain improvements I would suggest. For instance, a global search feature is currently absent, which would greatly enhance usability. Additionally, incorporating a search function within automation would be highly beneficial. The current limitation of fifty automation per base is insufficient for our needs and could be expanded. Moreover, there is a need for a longer native time delay in automation to allow for more flexible syncing. Currently, the syncing time is set at approximately three to five minutes, which could be increased for smoother operations.
Akshat Prakash - PeerSpot reviewer
Offers not just a free version but also a mobile version that is easy to use
The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
University
6%
Non Profit
6%
Educational Organization
79%
Computer Software Company
3%
Financial Services Firm
2%
Retailer
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Airtable?
The product helps us track activities, address complaints, and make improvements.
What needs improvement with Airtable?
I haven't used it in a while, so I cannot really provide specific areas that need improvement.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I did not evaluate Trello's pricing model since it was provided by my organization.
What needs improvement with Trello?
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new fe...
 

Comparisons

 

Overview

 

Sample Customers

Cole Haan, Expedia, BuzzFeed, Medium, Shopify, Box, JetBlue
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Airtable vs. Trello and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.