Jira vs Trello comparison

Jira and Trello are both solutions in the Project Management Software category. Jira is ranked #3 with an average rating of 8.4, while Trello is ranked #8 with an average rating of 8.3. Jira holds a 8.6% mindshare in PMS, compared to Trello’s 3.1% mindshare. Additionally, 91% of Jira users are willing to recommend the solution, compared to 90% of Trello users who would recommend it.

Jira

Read 274 Jira reviews

3,126 Views
2,047 Comparison Views

91% willing to recommend

Trello

Read 41 Trello reviews

1,473 Views
676 Comparison Views

90% willing to recommend

Jira

Trello

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Jira and Trello compete in the project management category. Jira seems to have the upper hand for complex project needs due to its comprehensive features and integration capabilities.

Features: Jira offers comprehensive project management capabilities with bug and issue tracking. It supports Agile methodologies like Scrum and Kanban and provides robust integration options, a powerful API, customizable workflows, and numerous plugins. Trello is recognized for its simplicity and visual task management using Kanban boards, making it ideal for straightforward workflows without extensive tracking or customization.

Room for Improvement: Jira's complexity can be challenging for new users, often necessitating additional plugins for specialized features that can complicate setup and increase costs. Its search functionality lacks advanced features like regexp support. Trello may not fulfill the advanced needs of larger enterprises, such as release management, and could improve with enhanced integration options and robust tracking and reporting tools.

Ease of Deployment and Customer Service: Jira supports deployment in public, private, hybrid cloud, and on-premises environments. However, its complexity can complicate deployment, especially in hybrid setups. Customer support is mainly self-directed, though effective service has been reported. Trello is primarily cloud-based, praised for its easy setup and deployment, with customer service through online documentation and community support, requiring less direct interaction than Jira.

Pricing and ROI: Jira's higher pricing is due to its extensive features and need for additional plugins, which can be costly for large user bases, yet offers great ROI for complex project management. Trello provides a free version suitable for smaller teams, with affordable paid plans that offer additional features. Its pricing is considered reasonable given its ease of use and efficiency in managing simpler workflows.

To learn more, read our detailed Jira vs. Trello Report (Updated: January 2025).

Buyer's Guide

Jira vs. Trello

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jira

Ranking in Project Management Software

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

274

Ranking in other categories

Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)

Trello

Ranking in Project Management Software

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. The mindshare of Trello is 3.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Saroj Ekka

Technical Delivery Lead at Applied Materials

Offers good repository integration, sprint board and easy to set up

There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Read full review

Akshat Prakash

Consultant at BP

Offers not just a free version but also a mobile version that is easy to use

The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good."

"Jira is a comprehensive tool for managing projects. It helps in task segregation and assignment, making it time-efficient for employees."

"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."

"The most valuable aspect of this solution is its ability to connect everything together."

"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."

"The most valuable feature is that it has different APIs available, with good services, and it is completely by the books."

"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."

"Provides good output and is user-friendly."

More Jira pros

"Kanban is the best feature of the tool."

"The solution is very user-friendly, where you have everything you need."

"You receive notifications if mentioned on a card."

"I think task management, prioritization, rankings, and collaboration features are useful."

"I like Trello's speed. It is more user-friendly compared to Jira. Jira is technical, whereas the management can use Trello."

"The solution is great for project management."

"What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done."

"While Nasuni has a learning curve, it becomes user-friendly once mastered."

More Trello pros

Cons

"I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA."

"Atlassian has multiple tools and it becomes difficult for a customer to process everything differently. Atlassian should combine them and form a single solution for DevOps by including the Jira Confluence, Bitbucket, Bamboo, and others. This would be much easier for customers by purchasing a package, rather than purchasing bits and pieces. With Azure DevOps and other companies, it becomes easier to go with one company having multiple areas that they can cater to, but in Atlassian, the problem is that you have to select different solutions to have a full package. For example, to have document management customers have to purchase Confluence and for Git repository management they have to purchase Bitbucket, et cetera. There is always another add-on that you need to attach to have a complete solution in Jira."

"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."

"Integration with some of the automation tools could be improved."

"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."

"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."

"From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context."

"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."

More Jira cons

"Sometimes, I find it challenging to manage the checklists."

"It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated."

"We cannot link tasks that are dependent on each other."

"Pricing can be improved."

"There aren't as many tracking tools."

"The documentation is not readily accessible. It is difficult to connect with technical support. Additionally, their knowledge base seems limited."

"As a team board it did not work well for us."

"In terms of improvements, adding more artificial intelligence and making it more user-friendly in terms of design could be beneficial."

More Trello cons

Pricing and Cost Advice

"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."

"There are no additional costs to the standard licensing."

"As a company, we get a subsidized price, and it's lower than what's quoted on their website."

"We had a perpetual license but have changed to a subscription."

"It is very cheap if you forego the local instance and stick to the cloud."

"When you get larger, the pricing becomes very, very steep."

"Worth the extra cost."

"I don't deal with licensing in my current consultant position."

More Jira pricing and cost advice

"Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."

"We are using the open-source version of Trello."

"The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."

"We are currently using the open-source option."

"Trello has a really good price."

"The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management."

"We didn't need to pay for the solution."

"Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing."

More Trello pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

53%

Manufacturing Company

Financial Services Firm

Computer Software Company

Educational Organization

84%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.

See all answers

What do you like most about Trello?

The solution is very user-friendly, where you have everything you need.

See all answers

What is your experience regarding pricing and costs for Trello?

I did not evaluate Trello's pricing model since it was provided by my organization.

See all answers

What needs improvement with Trello?

Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of J...

See all answers

Comparisons

Microsoft Azure DevOps vs Jira

Compared 18% of the time

IBM DOORS vs Jira

Compared 11% of the time

OpenText ALM Octane vs Jira

Compared 9% of the time

Polarion ALM vs Jira

Compared 7% of the time

Rally Software vs Jira

Compared 7% of the time

More Jira Competitors

Asana vs Trello

Compared 33% of the time

Wrike vs Trello

Compared 22% of the time

monday.com vs Trello

Compared 13% of the time

Zoho Sprints vs Trello

Compared 9% of the time

More Trello Competitors

Product Reports

Buyer's Guide

Jira

February 2025

Download Jira product report

Buyer's Guide

Trello

January 2025

Download Trello product report

Also Known As

Jira Software

No data available

Overview

Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.

Jira Benefits

Some of the ways that organizations can benefit by choosing to deploy Jira include:

DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.

Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution.

Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways.

Jira Features

Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.

Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts.

Reviews from Real Users

Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.

Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”

Atlassian

Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

Atlassian

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings

Buyer's Guide

Jira vs. Trello

January 2025

Free Report: Jira vs. Trello

Find out what your peers are saying about Jira vs. Trello and other solutions. Updated: January 2025.

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