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Akamai Identity Cloud vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Symantec Siteminder's customer support is mixed, with effective solutions but inconsistent service and delays for complex issues.
The downsizing of Broadcom's support team is affecting our ability to get satisfactory support.
 

Room For Improvement

No sentiment score available
Sentiment score
3.0
Symantec Siteminder needs UI improvements, modern tech integration, enhanced support, scalability, better customization, and reduced maintenance costs.
We also need to consider the customization or development required for web authentication when using Active Directory.
 

Scalability Issues

No sentiment score available
Sentiment score
6.2
Symantec Siteminder excels in scalability, efficiently supporting large user bases and multiple data centers, demonstrating robust performance.
 

Setup Cost

No sentiment score available
No sentiment score available
Symantec Siteminder offers competitive pricing with scalable user-based licenses, though additional features and maintenance can increase costs.
The maintenance fee has increased, raising concerns about the overall cost to customers.
 

Stability Issues

No sentiment score available
No sentiment score available
Symantec Siteminder is stable, with high uptime, manageable issues, and good performance; regular maintenance enhances reliability.
Broadcom has decreased their supporting group members.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Symantec Siteminder offers flexible security, role-based access, single sign-on, easy integration, and reliable identity management and scalability.
We can apply multi-factor authentication to our infrastructure, which helps cover web application authentication.
 

Categories and Ranking

Akamai Identity Cloud
Ranking in Single Sign-On (SSO)
28th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social Login (3rd), Customer Identity and Access Management (CIAM) (19th)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
11th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
73
Ranking in other categories
Web Access Management (1st), Access Management (11th)
 

Featured Reviews

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Siva Chalamarla - PeerSpot reviewer
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
34%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
After Broadcom's acquisition of Symantec, the pricing model for Symantec SiteMinder (now CA Single Sign-On) shifted significantly. The traditional perpetual licensing model transitioned to a subscr...
What needs improvement with Symantec Siteminder?
The support team could work on their response time and overall competence.
 

Also Known As

No data available
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

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Overview

 

Sample Customers

Best Buy, Audi, Fox, IBM, Fiat, Honda
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Microsoft, Auth0, Cisco and others in Single Sign-On (SSO). Updated: November 2024.
816,406 professionals have used our research since 2012.