OpenText Diagnostics and Alluvio Aternity are two contenders in the diagnostics software market. OpenText Diagnostics has the upper hand in customer support, whereas Alluvio Aternity shines with its feature set, making it a preferred choice for those who prioritize capabilities over support.
What features are offered by OpenText Diagnostics in comparison to Alluvio Aternity ?OpenText Diagnostics is noted for its extensive diagnostic capabilities, customizable reporting tools, and user-friendly integration. Alluvio Aternity offers comprehensive monitoring features, including real-time analytics, performance tracking, and advanced data visualization.
What areas of improvement can be found in OpenText Diagnostics in comparison to Alluvio Aternity ?OpenText Diagnostics could benefit from a more intuitive design, better integration options, and enhanced performance metrics. Alluvio Aternity needs a simpler setup process, improved stability during high loads, and better user training resources.
How is the ease of deployment and customer service of OpenText Diagnostics in comparison to Alluvio Aternity ?OpenText Diagnostics is praised for its straightforward deployment and responsive customer service. Alluvio Aternity faces criticism for its complex deployment process but still provides satisfactory customer service.
What setup costs and ROI can be seen with OpenText Diagnostics in comparison to Alluvio Aternity ?OpenText Diagnostics is generally reviewed as cost-effective with satisfactory ROI. Alluvio Aternity, though perceived as more expensive, justifies the cost through its rich feature set and superior performance monitoring.
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
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