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Amazon AWS vs Microsoft Azure vs Red Hat OpenShift comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Amazon AWS is praised for cost-efficiency, scalability, quick deployment, and positive ROI, especially during critical periods like COVID-19.
Sentiment score
7.2
Organizations experience up to 70% savings, improved performance, flexibility, and high productivity using Microsoft Azure, despite data cost concerns.
Sentiment score
7.8
Organizations using OpenShift gain ROI from increased productivity, scalability, reduced onboarding time, enhanced efficiency, and minimized resources.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
 

Customer Service

Sentiment score
6.8
Amazon AWS provides reliable customer service with skilled support staff, enhancing user satisfaction through responsive and knowledgeable assistance.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but response times and efficiency vary based on support tiers and contracts.
Sentiment score
6.8
Red Hat OpenShift customer service is mixed, with some praising and others critiquing support responsiveness, documentation, and issue handling.
Amazon AWS has good technical engineers available, making their customer service reliable.
Red Hat's technical support is responsive and effective.
Red Hat's technical support is good, and I would rate it a nine out of ten.
I have been pretty happy in the past with getting support from Red Hat.
 

Scalability Issues

Sentiment score
7.8
Amazon AWS is highly valued for its scalability and flexibility, effectively supporting diverse user needs and business applications.
Sentiment score
7.8
Microsoft Azure offers efficient scalability with adaptable resources, though some users experience cost and resource limit challenges.
Sentiment score
7.6
Red Hat OpenShift excels in scalable, flexible deployment, effectively managing demand surges, with some preferring enterprise edition for support.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable and stable, with minimal downtime, though architecture design impacts performance, making it a preferred choice.
Sentiment score
7.8
Microsoft Azure is highly regarded for its stability and reliability, despite occasional minor issues, making it a preferred choice.
Sentiment score
7.7
Red Hat OpenShift is highly stable, consistently performing well in production with users rating reliability between eight to ten.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
I've had my cluster running for over four years.
It performs well under load, providing the desired output.
 

Room For Improvement

Amazon AWS needs better cost transparency, user interface, integration, documentation, security, support, and training to enhance user experience.
Microsoft Azure users face challenges with pricing, compatibility, documentation, user interface, integration, security, scaling, support, and localization.
Red Hat OpenShift needs better documentation, UI, cloud support, and improved performance in security, integration, and installation processes.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
The removal of Grafana and HPA from monitoring caused some issues.
Integration with tools like Grafana and Prometheus is necessary for capturing logs.
 

Setup Cost

AWS pricing is scalable and competitive but complex, with tools available to manage potential unexpected costs for enterprises.
Microsoft Azure's pricing models offer cost-effectiveness and flexibility, though complexity and unpredictability remain challenges for some users.
Red Hat OpenShift's pricing is costly yet competitive for enterprises, with flexibility and negotiation opportunities available.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
 

Valuable Features

Amazon AWS leads in cloud hosting with scalable services, pay-as-you-go model, robust infrastructure, and global reach.
Microsoft Azure offers flexibility, scalability, ease of use, high availability, security, and efficient deployment with its pay-as-you-go model.
Red Hat OpenShift excels in security, automation, scalability, multi-cloud management, user-friendly interface, and Kubernetes compatibility.
Amazon AWS offers flexibility and scalability.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Red Hat OpenShift stands out as a robust enterprise solution due to its superior support and documentation.
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes.
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 12.9%, down from 17.8% compared to the previous year. The mindshare of Microsoft Azure is 20.0%, up from 19.7% compared to the previous year. The mindshare of Red Hat OpenShift is 12.1%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
Mikhael Ibrahim - PeerSpot reviewer
Seamlessly monitor microservices with streamlined DevOps capabilities
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other. OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial. Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
17%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Educational Organization
45%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
32%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
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Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective....
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
What needs improvement with OpenShift?
Simplified Networking: While OpenShift has advanced networking features, simplifying configurations for complex setup...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
UPS, Cathay Pacific, Hilton
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: April 2025.
849,335 professionals have used our research since 2012.