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Amazon CloudWatch vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
13th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th)
IBM SevOne Network Performa...
Ranking in Log Management
46th
Ranking in Cloud Monitoring Software
28th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (19th), IT Infrastructure Monitoring (43rd)
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Amazon CloudWatch for logging."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"It's useful to analyze past data and compare it with recent activities."
"The most valuable feature of Amazon CloudWatch is reliability."
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"It is a stable solution...I rate the technical support a ten out of ten."
"The monitoring feature is valuable."
"I like SevOne's network flow reporting."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"Scalability. I have never had to worry about how to handle really big environments."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
 

Cons

"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"There could be further enhancements through CloudWatch's partnerships."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"The product should provide more features."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The solution could benefit from a price decrease."
"There is room for improvement in terms of stability."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"User-friendly, multi-tenancy."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
 

Pricing and Cost Advice

"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"It’s an open-source solution."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"The tool is not expensive."
"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
"Amazon CloudWatch is a cheap solution."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"I consider it as a medium-priced solution."
"It is inexpensive compared to other monitoring tools."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"There are cheaper solutions available."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
9%
University
5%
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
15%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Amazon CloudWatch vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.