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Amazon CloudWatch vs syslog-ng comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)
syslog-ng
Ranking in Log Management
19th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 1.8%, up from 1.0% compared to the previous year. The mindshare of syslog-ng is 2.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
RyanVargas - PeerSpot reviewer
It's a user-friendly open-source solution that can replace or augment a commercial product in some cases
I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The detection is the most valuable feature."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"Scheduling is a valuable feature."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"The most valuable feature of Amazon CloudWatch is reliability."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"Syslog-ng has a separate config file in addition to the core configuration."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
 

Cons

"I do not know whether or not CloudWatch can be integrated with on-prem services."
"The solution should provide human-readable metrics."
"The solution could benefit from a price decrease."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"There is room for improvement in terms of stability."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"The configuration capabilities could be better."
"The filtering has room for improvement."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"There is always the potential for additional integration and protocol extensions."
"There is room for improvement in terms of observability."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
 

Pricing and Cost Advice

"The price is okay for me."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"I consider it as a medium-priced solution."
"The pricing is average."
"The tool is not expensive."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"Syslog-ng is open-source."
"Syslog-ng is a free open-source solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Government
14%
Computer Software Company
13%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about syslog-ng?
For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
What is your experience regarding pricing and costs for syslog-ng?
The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
What needs improvement with syslog-ng?
There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Tecnocom, University of Victoria, University of Exeter, Datapath
Find out what your peers are saying about Amazon CloudWatch vs. syslog-ng and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.