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AppDynamics vs Oracle Real User Experience Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.2
AppDynamics' customer support gets mixed reviews; some praise responsiveness and professionalism, others criticize slow responses and communication issues.
No sentiment score available
 

Room For Improvement

Sentiment score
3.7
Users want AppDynamics to improve features, integrations, support, costs, AI capabilities, ease of use, and cloud performance.
No sentiment score available
 

Scalability Issues

Sentiment score
7.1
Users have mixed opinions on AppDynamics' scalability, praising its potential but noting challenges and performance issues at larger scales.
No sentiment score available
 

Setup Cost

Sentiment score
4.4
AppDynamics' licensing costs range widely and can be expensive, leading some companies to consider cheaper alternatives like DataDog and Dynatrace.
No sentiment score available
 

Stability Issues

Sentiment score
6.2
AppDynamics is highly rated for stability and reliability, with users appreciating its performance and planning to continue its use.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
AppDynamics offers robust monitoring, real-time alerts, detailed diagnostics, customizable dashboards, and extensive integration, enhancing operational efficiency and user experience.
No sentiment score available
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
156
Ranking in other categories
Mobile APM (3rd), Container Monitoring (3rd)
Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.4%, down from 6.5% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Venus Yaker Dalton - PeerSpot reviewer
Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping
As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.
AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
48%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
 

Also Known As

AppD, AppDynamics APM
Oracle Real User Experience Insight, Oracle RUEI
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Find out what your peers are saying about AppDynamics vs. Oracle Real User Experience Insight and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.